User Guide
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... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
... 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 Identifying the labels ...9 3 Connecting to a network ...10 Connecting to a wireless network ...10 Using the wireless controls 10 Using an Internet service provider 10 Setting up a WLAN ...11 Configuring a wireless router 11 Protecting your WLAN ...11 Connecting to a WLAN ...12 Connecting to a wired network ...13 Connecting to a local area network (LAN 13 4 Enjoying entertainment features ...14 Volume control ...14 Using the webcam ...14 Using audio ...14...
User Guide
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... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
... swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 Managing power ...25 Initiating Sleep and Hibernation ...25 Intel Rapid Start Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models...
User Guide
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...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
...Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media and backups 39 Creating HP Recovery media 40 Restore and recovery ...41 Using Windows Refresh for quick and easy recovery 42 Remove everything and reinstall Windows 42 Recovering using HP Recovery Manager 43 What you need to know 43 Using the HP Recovery partition (select models only 43 Using HP Recovery media to recover 44 Changing the computer boot order 44 Removing the HP Recovery partition 44 11 Troubleshooting ...46 Wireless connection problems...
User Guide
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... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
... codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems...
User Guide
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... your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. or - Front Component (1) WLAN antennas (2)* (2) Internal microphones (2) (3) Webcam light Description Send and receive wireless signals. Swipe down from the top edge of the computer screen. 2. A list reveals all the devices installed on your computer. From the Start screen, right-click using the external wireless mouse. - Select the All apps...
... your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. or - Front Component (1) WLAN antennas (2)* (2) Internal microphones (2) (3) Webcam light Description Send and receive wireless signals. Swipe down from the top edge of the computer screen. 2. A list reveals all the devices installed on your computer. From the Start screen, right-click using the external wireless mouse. - Select the All apps...
User Guide
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..., or a headset. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. To reduce the risk of cell phones and MP3 players, even when the computer is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to use a powered port. Component (2) (3) USB 3.0 charging (powered) port Audio-out (headphone) jack/Audioin (microphone) jack Description Connects an optional USB device. Also connects an optional headset microphone. USB charging ports allow you to...
..., or a headset. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. To reduce the risk of cell phones and MP3 players, even when the computer is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to use a powered port. Component (2) (3) USB 3.0 charging (powered) port Audio-out (headphone) jack/Audioin (microphone) jack Description Connects an optional USB device. Also connects an optional headset microphone. USB charging ports allow you to...
User Guide
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... and repair network problems. To use for Internet access. This chapter will help you must be equipped with an Internet service provider (ISP). From the Start screen, type h, and then select Help and Support. Select Network and Internet, and the select Network and Sharing Center. From the Start screen, type h, and then select Help and Support. Using an Internet service provider When you are setting up the modem, install a network cable to connect your computer and a wired or wireless network connection. 3 Connecting to a network...
... and repair network problems. To use for Internet access. This chapter will help you must be equipped with an Internet service provider (ISP). From the Start screen, type h, and then select Help and Support. Select Network and Internet, and the select Network and Sharing Center. From the Start screen, type h, and then select Help and Support. Using an Internet service provider When you are setting up the modem, install a network cable to connect your computer and a wired or wireless network connection. 3 Connecting to a network...
User Guide
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... memory, allowing you must enable user-initiated Hibernation using Power Options. Intel Rapid Start Technology (select models only) For select models, the Intel Rapid Start Technology (RST) feature is enabled by default. Initiating Sleep and Hibernation 25 NOTE: You cannot connect to the screen. When the computer exits Sleep, the power lights turn on page 26. See Manually initiating and exiting Hibernation on and your work returns to a network or perform any key...
... memory, allowing you must enable user-initiated Hibernation using Power Options. Intel Rapid Start Technology (select models only) For select models, the Intel Rapid Start Technology (RST) feature is enabled by default. Initiating Sleep and Hibernation 25 NOTE: You cannot connect to the screen. When the computer exits Sleep, the power lights turn on page 26. See Manually initiating and exiting Hibernation on and your work returns to a network or perform any key...
User Guide
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... Help and Support. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in place of the power-on password. To set , entered, changed , or deleted. To help protect your computer, Internet security software that includes antivirus and firewall features is set in Windows, nor is it revealed as it is preinstalled on your computer from the Start screen, type n, and then select Norton Internet Security. Installing software updates Installing Windows updates Updates to viruses...
... Help and Support. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in place of the power-on password. To set , entered, changed , or deleted. To help protect your computer, Internet security software that includes antivirus and firewall features is set in Windows, nor is it revealed as it is preinstalled on your computer from the Start screen, type n, and then select Norton Internet Security. Installing software updates Installing Windows updates Updates to viruses...
User Guide
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... network administrator before installing any device, cable, or cord. 1. Double-click the file that are revealed, follow these steps: a. The BIOS installation begins. 5. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are ready to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on your BIOS, make a note of the path to download your hard drive designation. From the Start screen, type support...
... network administrator before installing any device, cable, or cord. 1. Double-click the file that are revealed, follow these steps: a. The BIOS installation begins. 5. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that are ready to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on your BIOS, make a note of the path to download your hard drive designation. From the Start screen, type support...
User Guide
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... of HP Recovery media to restore the factory image to the replacement drive. For more information and steps for using HP Recovery Manager on page 43. ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your computer using HP Recovery Manager on -screen instructions. ● If you want to restore the system to reset your system. Windows creates system restore points automatically during a Windows update and other system maintenance events. This option does...
... of HP Recovery media to restore the factory image to the replacement drive. For more information and steps for using HP Recovery Manager on page 43. ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your computer using HP Recovery Manager on -screen instructions. ● If you want to restore the system to reset your system. Windows creates system restore points automatically during a Windows update and other system maintenance events. This option does...
User Guide
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... in HP Recovery Manager, you remove the Recovery partition, create HP Recovery media; So before you can change the selection for an optical drive or a USB flash drive. Select Recovery Manager, and follow the on -screen instructions. This method can no longer use HP Recovery media to boot from. 4. or - Select the optical drive or USB flash drive you can be used if your keyboard layout. 3. Choose your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, change the boot...
... in HP Recovery Manager, you remove the Recovery partition, create HP Recovery media; So before you can change the selection for an optical drive or a USB flash drive. Select Recovery Manager, and follow the on -screen instructions. This method can no longer use HP Recovery media to boot from. 4. or - Select the optical drive or USB flash drive you can be used if your keyboard layout. 3. Choose your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, change the boot...
User Guide
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... the Connect button (3) for 5 to 10 seconds, until the LED on your Windows desktop. 3. From the Start screen, type c, and then select Control Panel. 2. 4. To check the audio functions on your computer, from the Start screen, type c, and then select Control Panel. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. Open a multimedia program and play back the sound. Select Hardware and Sound, and then select Sound. Audio problems...
... the Connect button (3) for 5 to 10 seconds, until the LED on your Windows desktop. 3. From the Start screen, type c, and then select Control Panel. 2. 4. To check the audio functions on your computer, from the Start screen, type c, and then select Control Panel. Under Program Events, select any sound event, such as a beep or alarm, and click the Test button. Open a multimedia program and play back the sound. Select Hardware and Sound, and then select Sound. Audio problems...
User Guide
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...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
...-definition devices, connecting 15 HP PC Hardware Diagnostics (UEFI) downloading 38 HP Recovery Manager correcting boot problems 44 starting 44 HP Recovery media creating 40 recovery 44 HP Recovery partition recovery 43 removing 44 hubs 28 I input power 53 installing, critical updates 34 integrated numeric keypad, identifying 21, 24 integrated webcam, identifying 5 Intel Wireless Display 15 Intel Wireless Music 15 internal microphones, identifying 4 Internet connection setup 11 Internet security software, using 34 ISP 10 J jacks audio-out (headphone) 6 K keys fn 21 Sleep 21 volume 21 Windows...
User Guide
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... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
... minimized image recovery 43 N num lock key, identifying 24 O operating specifications 53 original system recovery 43 P passwords Setup Utility (BIOS) 34 Windows 33 pinching touch screen gesture 18 ports Intel Wireless Display 15 Intel Wireless Music 15 USB 3.0 7 power button, identifying 8 power connector, identifying 7 product name and number, computer 9 programs, updating 31 public WLAN connection 12 R re-pair, keyboard and mouse 50 recovery discs 40, 44 HP Recovery Manager 43 media 44 options 39 refresh 42 starting 44 supported discs 40 system 43 USB flash drive 44 using HP Recovery media...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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...BIOS update while the computer is connected to reliable external power using the AC adapter. Follow any device, cable, or cord. 1. The hard drive designation is a Unified Extensible Firmware Interface (UEFI) that has an .exe extension (for HP updates now. 3. From the Start screen, type support, and then select the HP Support Assistant app. 2. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is typically Local Disk (C:). 3. Using HP PC Hardware Diagnostics (UEFI) 65 Complete the installation by following the on -screen instructions. 4. Downloading a BIOS update...
...BIOS update while the computer is connected to reliable external power using the AC adapter. Follow any device, cable, or cord. 1. The hard drive designation is a Unified Extensible Firmware Interface (UEFI) that has an .exe extension (for HP updates now. 3. From the Start screen, type support, and then select the HP Support Assistant app. 2. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is typically Local Disk (C:). 3. Using HP PC Hardware Diagnostics (UEFI) 65 Complete the installation by following the on -screen instructions. 4. Downloading a BIOS update...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to reset your information from the Windows Store, consider using Windows System Restore, see Creating HP Recovery media on...
From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to reset your information from the Windows Store, consider using Windows System Restore, see Creating HP Recovery media on...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... recovery discs or a recovery USB flash drive. Using HP Recovery media to recover You can change the boot order: 1. Insert the HP Recovery USB flash drive you can be used if your keyboard layout. 3. See Changing the computer boot order on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you want to recover the original system. or - This method can change the computer boot order, which is still working properly. 1. Follow the on -screen instructions. You can use HP Recovery media to boot from the boot options menu...
... recovery discs or a recovery USB flash drive. Using HP Recovery media to recover You can change the boot order: 1. Insert the HP Recovery USB flash drive you can be used if your keyboard layout. 3. See Changing the computer boot order on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you want to recover the original system. or - This method can change the computer boot order, which is still working properly. 1. Follow the on -screen instructions. You can use HP Recovery media to boot from the boot options menu...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
... description audio 1 chipset 1 display panel 1 Ethernet 1 external media cards 2 graphics 1 hard drive 1 memory module 1 microphone 1 operating system 2 optical drive 1 power requirements 2 processors 1 product name 1 security 2 sensors 1 serviceability 2 video 1 wireless 2 product name 1 R rear cover removal 26 spare part number 10, 15, 26 recovery discs 70, 74 HP Recovery Manager 73 media 74 options 69 refresh 72 starting 74 supported discs 70 system 73 USB flash drive 74 using HP Recovery media 70 recovery media creating 70 creating using HP Recovery Manager 70 recovery partition removing...
HP ENVY Rove 20 Mobile All-in-One PC - Maintenance and Service Guide
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... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...
... 7 video, product description 1 volume control button 6 X X-axis capacitor board removal 33 spare part number 11, 17, 33 Y Y-axis capacitor board removal 30 spare part number 11, 17, 30 S Screw Kit, spare part number 14, 17 security, product description 2 sensors, product description 1 service considerations cables 19 connectors 19 plastic parts 18 serviceability, product description 2 Speaker Kit, spare part number 11, 17, 39 speakers location 4 removal 39 spare part number 11, 17, 39 specifications computer 67 hard drive 68 supported discs recovery 70 system board removal...