User Guide
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... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
... software information 5 Locating hardware ...5 Locating software ...5 Front ...6 Right side ...7 Left side ...9 Top ...11 Bottom ...12 Labels ...13 Identifying the labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using an Internet service provider 14 Setting up a WLAN ...15 Configuring a wireless router 15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Connecting to a wired network ...17 Connecting to a local area network (LAN 17 4 Enjoying entertainment features ...18 Using the webcam ...19 Using audio...
User Guide
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... the display (All-in-Ones or Notebooks 43 Cleaning the sides or cover 43 Cleaning the keyboard or mouse 44 Using security measures ...45 Setting Windows passwords 45 Setting Computer Setup (BIOS) passwords 46 Using Internet security software 46 Installing software updates 47 Installing Windows updates 47 Updating software 47 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware...
... the display (All-in-Ones or Notebooks 43 Cleaning the sides or cover 43 Cleaning the keyboard or mouse 44 Using security measures ...45 Setting Windows passwords 45 Setting Computer Setup (BIOS) passwords 46 Using Internet security software 46 Installing software updates 47 Installing Windows updates 47 Updating software 47 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI 48 Starting Computer Setup (BIOS) ...48 Updating the BIOS ...48 Determining the BIOS version 48 Downloading a BIOS update 49 Using HP PC Hardware Diagnostics (UEFI 50 Downloading HP PC Hardware...
User Guide
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Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
Using the HP Recovery partition (select models only 57 Using HP Recovery media to recover 57 Changing the computer boot order 57 Removing the HP Recovery partition 58 11 Troubleshooting ...59 Wireless connection problems ...59 Cannot connect to a WLAN 59 Cannot connect to a preferred network 59 Current network security codes are unavailable 60 Cannot connect to the wireless router 60 Network status icon is not displayed 61 Power problems ...62 Computer will not turn on or start 62 Hard drive error ...62 Computer is not responding...
User Guide
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...en/ wwcontact_us.html. To access this guide. For worldwide support, go / contactHP. Troubleshooting ● Instructions for more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. More HP resources 3 support, go to http://www.hp.com/go to the following problems: See Troubleshooting on ● the Start screen, select My computer, and then select User guides, or go to http...
...en/ wwcontact_us.html. To access this guide. For worldwide support, go / contactHP. Troubleshooting ● Instructions for more information. ◦ Wireless connection problems ◦ Power problems ◦ Display problems ◦ Keyboard and mouse problems ◦ Audio problems Safety & Comfort Guide ◦ Software problems ● Proper workstation setup. More HP resources 3 support, go to http://www.hp.com/go to the following problems: See Troubleshooting on ● the Start screen, select My computer, and then select User guides, or go to http...
User Guide
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...: 1. Locating software To find out what software is installed on your hardware and software information 5 Swipe down from the top edge of the computer screen. 2. Select System and Security, and then in the System area, click Device Manager. or - Finding your computer. From the Start screen, right-click using the external wireless mouse. - Select the All apps icon. From the Start screen, type c, and then select Control Panel. 2. A list displays all the devices installed...
...: 1. Locating software To find out what software is installed on your hardware and software information 5 Swipe down from the top edge of the computer screen. 2. Select System and Security, and then in the System area, click Device Manager. or - Finding your computer. From the Start screen, right-click using the external wireless mouse. - Select the All apps icon. From the Start screen, type c, and then select Control Panel. 2. A list displays all the devices installed...
User Guide
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The subwoofer provides superior bass sound. Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer Connects a network cable. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately). Connect optional USB devices.
The subwoofer provides superior bass sound. Blinking: The hard drive is being used. 8 Chapter 2 Getting to know your computer Connects a network cable. Component (3) (4) Subwoofer connector USB 2.0 ports (2) (5) RJ-45 (network) jack (6) Hard drive light Description Connects HP Pulse Subwoofer (purchased separately). Connect optional USB devices.
User Guide
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... your wireless router to use the Network and Sharing Center: 1. From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will give you get connected to wireless local area networks. The ISP will help set up Internet access in Help and Support. Your computer may be relatively close together. This chapter will help you a user ID and a password to the modem, and test the Internet service...
... your wireless router to use the Network and Sharing Center: 1. From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will give you get connected to wireless local area networks. The ISP will help set up Internet access in Help and Support. Your computer may be relatively close together. This chapter will help you a user ID and a password to the modem, and test the Internet service...
User Guide
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... installed on the computer, observe these guidelines: ● Run Windows Update as soon as you have become available. If you receive an alert. To protect the computer from Microsoft as soon as possible after the computer left the factory. At this location, you set up your computer. Using security measures 47 From the Start screen, type u, select Settings, and then select Windows Update. ● Enable...
... installed on the computer, observe these guidelines: ● Run Windows Update as soon as you have become available. If you receive an alert. To protect the computer from Microsoft as soon as possible after the computer left the factory. At this location, you set up your computer. Using security measures 47 From the Start screen, type u, select Settings, and then select Windows Update. ● Enable...
User Guide
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Computer Setup (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of the BIOS may be revealed by using Computer Setup (BIOS). 1. Start Computer Setup (BIOS) (see Starting Computer Setup (BIOS) on the system (such as ROM date and System BIOS) can prevent the computer from operating properly. Select Yes. 48 Chapter 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) NOTE: Use extreme care when making changes in Windows) or...
Computer Setup (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of the BIOS may be revealed by using Computer Setup (BIOS). 1. Start Computer Setup (BIOS) (see Starting Computer Setup (BIOS) on the system (such as ROM date and System BIOS) can prevent the computer from operating properly. Select Yes. 48 Chapter 9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) NOTE: Use extreme care when making changes in Windows) or...
User Guide
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... typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you connect your hard drive designation. During the download and installation, follow these instructions: Do not disconnect power from the computer by following the on battery power, docked in an optional docking device, or connected to an optional power source. Click your computer to a network, consult the network administrator before installing any device, cable, or cord...
... typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on the screen reports a successful installation, you connect your hard drive designation. During the download and installation, follow these instructions: Do not disconnect power from the computer by following the on battery power, docked in an optional docking device, or connected to an optional power source. Click your computer to a network, consult the network administrator before installing any device, cable, or cord...
User Guide
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... reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for using HP Recovery Manager on page 52. ● If you have created. Windows creates system restore points automatically during a Windows update and other system maintenance events. This option does not require backing up , restoring, and recovering If you have not already created recovery media, see Help and Support. From the Start screen, type...
... reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for using HP Recovery Manager on page 52. ● If you have created. Windows creates system restore points automatically during a Windows update and other system maintenance events. This option does not require backing up , restoring, and recovering If you have not already created recovery media, see Help and Support. From the Start screen, type...
User Guide
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.... Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you created. 2. or - Select Troubleshoot from the HP Recovery partition: 1. This method can change the boot order: 1. This type of devices listed in HP Recovery Manager, you want to recover You can only be used if the hard drive is not working . See Changing the computer boot order on -screen instructions. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you created into an optional external optical drive...
.... Using the HP Recovery partition (select models only) The HP Recovery partition (select models only) allows you created. 2. or - Select Troubleshoot from the HP Recovery partition: 1. This method can change the boot order: 1. This type of devices listed in HP Recovery Manager, you want to recover You can only be used if the hard drive is not working . See Changing the computer boot order on -screen instructions. To start HP Recovery Manager from the boot options menu. 4. Press and hold f11 as you created into an optional external optical drive...
User Guide
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... reconnect the speakers. Open a multimedia program and play back the sound. NOTE: To confirm or change the audio settings on the speakers or through connected headphones. From the Start screen, type c, and then select Control Panel. 2. To check the recording functions on your Windows desktop. 3. From the Start screen, type s, and then select Sound Recorder. 2. To check the audio functions on your computer, from the Start screen, type c, and then select Control Panel. Save the...
... reconnect the speakers. Open a multimedia program and play back the sound. NOTE: To confirm or change the audio settings on the speakers or through connected headphones. From the Start screen, type c, and then select Control Panel. 2. To check the recording functions on your Windows desktop. 3. From the Start screen, type s, and then select Sound Recorder. 2. To check the audio functions on your computer, from the Start screen, type c, and then select Control Panel. Save the...
User Guide
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... discharge 70 F fn key, identifying 31 fun things to do 2 H hard drive light, identifying 8 HDMI, using audio 21 HDMI-in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad...
... discharge 70 F fn key, identifying 31 fun things to do 2 H hard drive light, identifying 8 HDMI, using audio 21 HDMI-in button, identifying 12 HDMI-in port connecting 20 HDMI-in port, identifying 9 headphone jack, identifying 10 headphones, connecting 20 Hibernation exiting 36 initiating 36 high-definition devices, connecting 20 HP PC Hardware Diagnostics (UEFI) downloading 50 HP Recovery Manager correcting boot problems 57 starting 57 HP Recovery media creating 52 recovery 57 HP Recovery partition recovery 57 removing 58 hubs 38 I installing, critical updates 47 integrated numeric keypad...
User Guide
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...key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media...
...key, identifying 34 O operating specifications 69 original system recovery 56 P passwords Computer Setup (BIOS) 46 Windows 45 pinching touch screen gesture 27 ports HDMI-in 9, 20 USB 2.0 ports 8 USB 3.0 7 USB 3.0 (charging) powered 7 power button, identifying 11 power connector, identifying 10 product name and number, computer 13 programs, updating 41 public WLAN connection 16 R re-pair, wireless keyboard and mouse 65 recovery discs 53, 57 HP Recovery Manager 56 media 57 options 52 refresh 55 starting 57 supported discs 53 system 56 USB flash drive 57 using HP Recovery media 53 recovery media...
User Guide
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... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
... not turn on 62 display is blank 64 hard drive error 62 images on screen problems 64 keyboard 65 mouse 65 re-pair the wireless keyboard and mouse 65 software problems 68 wireless connection 59 turning off the computer 36 U unresponsive system 36 USB 2.0 ports, identifying 8 USB 3.0 (charging) powered port, identifying 7 USB 3.0 port, identifying 7 USB cable, connecting 39 USB devices connecting 39 description 38 removing 39 USB hubs 38 V video 20 volume keys, identifying 31 volume, adjusting 19 W webcam using 19 webcam light identifying 6 webcam light, identifying 6 Windows backup...
Start Here
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... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
... screen ...2 Locating the Start button and the Start menu 3 Shutting down the computer ...3 Displaying all apps ...3 Closing apps ...4 Enhanced search feature ...4 Enhanced snap feature ...4 Discovering and connecting to a Miracast-certified wireless display (select models only 4 Opening to the Windows desktop instead of the Start screen 5 This PC ...5 3 Backup, restore, and recovery updates ...6 Using Windows backup and restore ...6 Checking for recovery partitions ...6 Using HP Software Setup (select models only 6 Using other backup, restore, and recovery tools 6 4 Specifications update...
Start Here
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... Start screen, type HP Software Setup. NOTE: If the HP Software Setup app does not appear, your computer. Using other backup, restore, and recovery tools For additional information on -screen instructions to check for your computer. 2. Using Windows backup and restore For information about the Windows backup and restore features, see the HP Support Assistant. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide for restore and recovery steps for accessing HP Software Setup have changed. Refer to reinstall drivers...
... Start screen, type HP Software Setup. NOTE: If the HP Software Setup app does not appear, your computer. Using other backup, restore, and recovery tools For additional information on -screen instructions to check for your computer. 2. Using Windows backup and restore For information about the Windows backup and restore features, see the HP Support Assistant. Using HP Software Setup (select models only) NOTE: If you need to use HP Software Setup to the User Guide for restore and recovery steps for accessing HP Software Setup have changed. Refer to reinstall drivers...
Regulatory, Safety and Environmental Notices User Guide
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... 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer This reminder is electrically grounded so as to provide some protection against voltage surges and built-up static charges. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna...
... 810.20) 6 Ground Clamp 7 Antenna Lead-in Wire Note to CATV system installer This reminder is electrically grounded so as to provide some protection against voltage surges and built-up static charges. TV antenna connectors protection External television antenna grounding If an outside antenna or cable system is connected to the product, be sure the antenna...
Regulatory, Safety and Environmental Notices User Guide
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... (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless cards X O O O O O This form has been prepared in compliance with...
... (Cr(VI)) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) Optical disk drive X O O O O O Optional docking device X O O O O O Power adapter X O O O O O Power supply X O O O O O Remote control X O O O O O Smart card/Java™ card X O O O O O reader Speakers, external X O O O O O TV tuner X O O O O O USB flash memory drive X O O O O O USB hub X O O O O O Web camera X O O O O O Wireless receiver X O O O O O Wireless cards X O O O O O This form has been prepared in compliance with...