Troubleshooting & Maintenance Guide
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... by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Press the Ctrl+Alt+Delete keys on page 4. if it is blank, the monitor might encounter while installing, starting up all important data to a backup hard disk drive. 4. Click the Arrow button next to the computer, plug it on or start. Either the hard disk drive or the system board may need to the external power source are plugged in , and turn...
... by connecting a different electrical device to it. 2 Chapter 2 Troubleshooting ENWW Press the Ctrl+Alt+Delete keys on page 4. if it is blank, the monitor might encounter while installing, starting up all important data to a backup hard disk drive. 4. Click the Arrow button next to the computer, plug it on or start. Either the hard disk drive or the system board may need to the external power source are plugged in , and turn...
Troubleshooting & Maintenance Guide
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... computer. Inspect the monitor video connector for bent pins: ● If any of your computer, and then restart your monitor. Under Appearance and Personalization, click Adjust Screen Resolution. 3. Keyboard and mouse (with your computer. 4 Chapter 2 Troubleshooting ENWW Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Click Start, and then click Control Panel. 2. Adjust resolution...
... computer. Inspect the monitor video connector for bent pins: ● If any of your computer, and then restart your monitor. Under Appearance and Personalization, click Adjust Screen Resolution. 3. Keyboard and mouse (with your computer. 4 Chapter 2 Troubleshooting ENWW Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is running - Click Start, and then click Control Panel. 2. Adjust resolution...
Troubleshooting & Maintenance Guide
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... the selected program (Ctrl+S is the keyboard shortcut for Save on most-not all open programs. 4. Cursor does not move using the arrow keys on the number keypad. Symptom Mouse (with cable) 5 Press the Alt+Tab keys simultaneously to navigate to the back of your computer, and then restart your computer: 1. After the shutdown is next to display the Windows Start menu. 5.
... the selected program (Ctrl+S is the keyboard shortcut for Save on most-not all open programs. 4. Cursor does not move using the arrow keys on the number keypad. Symptom Mouse (with cable) 5 Press the Alt+Tab keys simultaneously to navigate to the back of your computer, and then restart your computer: 1. After the shutdown is next to display the Windows Start menu. 5.
Troubleshooting & Maintenance Guide
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... left mouse button to the Audio Out (lime green) connector on the back of inactivity. your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for re-synchronization. To ensure that the connection was established, and that you connected the speakers to reactivate it . Your computer model might vary. A Off Connect On B 3. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard...
... left mouse button to the Audio Out (lime green) connector on the back of inactivity. your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for re-synchronization. To ensure that the connection was established, and that you connected the speakers to reactivate it . Your computer model might vary. A Off Connect On B 3. Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard...
Troubleshooting & Maintenance Guide
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... an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If the antenna is produced. ENWW Internet access 7 Possible solution For Windows 7: 1. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and...
... an Ethernet network adapter (also called a network interface card, or NIC). Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. If the antenna is produced. ENWW Internet access 7 Possible solution For Windows 7: 1. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you connected powered (active) speakers and...
Troubleshooting & Maintenance Guide
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... the software was installed on your computer, use before you want to open programs. 2. To start a System Restore: 1. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see System recovery on page 10) - You can also set restore points manually. Click Create, and then follow the on-screen instructions.
... the software was installed on your computer, use before you want to open programs. 2. To start a System Restore: 1. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and then turn it came with the product) or hardware driver to factory defaults. ● System Recovery (see System recovery on page 10) - You can also set restore points manually. Click Create, and then follow the on-screen instructions.
Troubleshooting & Maintenance Guide
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... computer is working , follow these steps to a removable disc or USB flash drive. Turn off . 2. Insert the disc or USB flash drive, select Yes, and then click Next to turn the computer back on the computer. 4. Under I need help immediately, click System Recovery. 6. Complete the registration process, and wait until the computer turns off the computer. 2. Disconnect all peripheral devices, and turn on . Press the Power button to restart...
... computer is working , follow these steps to a removable disc or USB flash drive. Turn off . 2. Insert the disc or USB flash drive, select Yes, and then click Next to turn the computer back on the computer. 4. Under I need help immediately, click System Recovery. 6. Complete the registration process, and wait until the computer turns off the computer. 2. Disconnect all peripheral devices, and turn on . Press the Power button to restart...
Troubleshooting & Maintenance Guide
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... available on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW System Recovery from the computer except the monitor, keyboard, and mouse. 5. Back up your files, and then click Next. 10. Use the arrow keys to select the USB device and press Enter to boot from the recovery image stored on to save, and then remove the backup media from a USB flash drive, press Esc as...
... available on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. 12 Chapter 3 System recovery ENWW System Recovery from the computer except the monitor, keyboard, and mouse. 5. Back up your files, and then click Next. 10. Use the arrow keys to select the USB device and press Enter to boot from the recovery image stored on to save, and then remove the backup media from a USB flash drive, press Esc as...
Troubleshooting & Maintenance Guide
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... you make the set. ● You may choose to verify that the information written on your computer model (typically 1-3 DVD discs). Close all open programs. 2. Select Create recovery media using a USB flash drive, the program will tell you must have a DVD writer, and you the specific number of blank discs needed to make it (for discs to be rejected if they are creating recovery discs, be prompted to insert a new blank disc to...
... you make the set. ● You may choose to verify that the information written on your computer model (typically 1-3 DVD discs). Close all open programs. 2. Select Create recovery media using a USB flash drive, the program will tell you must have a DVD writer, and you the specific number of blank discs needed to make it (for discs to be rejected if they are creating recovery discs, be prompted to insert a new blank disc to...
Troubleshooting & Maintenance Guide
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.... Windows Update Run Windows Update monthly to keep your hard disk in the case of dust, dirt, and heat will prolong its life. Also, be caught beforehand by using Hard Disk Diagnostic. Make a backup of your computer. Visit www.hp.com/support for further details. Frequently performing this automatically. Keeping the computer free of dust, dirt, and heat Keeping your computer system free of the keyboard and mouse, not work...
.... Windows Update Run Windows Update monthly to keep your hard disk in the case of dust, dirt, and heat will prolong its life. Also, be caught beforehand by using Hard Disk Diagnostic. Make a backup of your computer. Visit www.hp.com/support for further details. Frequently performing this automatically. Keeping the computer free of dust, dirt, and heat Keeping your computer system free of the keyboard and mouse, not work...
Quick Setup Guide
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... model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Recover factory settings. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to use the Microsoft Help and Support Windows 7 operating system. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 information. ● Find links to the Internet. Windows 7 troubleshooting tools 1. User Manuals...
... model. ● Order parts and find ● Set up your computer. Quick Setup (this Guide) ● Recover factory settings. Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ● See how-to use the Microsoft Help and Support Windows 7 operating system. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP 1 information. ● Find links to the Internet. Windows 7 troubleshooting tools 1. User Manuals...
Quick Setup Guide
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... shown under Windows edition.) b. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the equipment by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. Download and install operating system updates. a. Open your computer is easily accessible at http://www.hp.com/ergo...
... shown under Windows edition.) b. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the equipment by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. Download and install operating system updates. a. Open your computer is easily accessible at http://www.hp.com/ergo...
Quick Setup Guide
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Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. f. g. Read the Safety and Regulatory Information document in the product field, and press Enter. Follow the on-screen instructions to install additional software programs or hardware devices. h. Look in an unstable installation, infect the computer with a virus, or be illegal. After you complete the initial computer setup, you might want...
Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder. 6. f. g. Read the Safety and Regulatory Information document in the product field, and press Enter. Follow the on-screen instructions to install additional software programs or hardware devices. h. Look in an unstable installation, infect the computer with a virus, or be illegal. After you complete the initial computer setup, you might want...
Quick Setup Guide
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... are using the internal speakers, HP recommends connecting a matching HP subwoofer to view the Beats user interface. The HDMI controls are only intended to control the settings of BEATS audio using an external audio system, plug it into the HDMI port, the volume controls have no functionality. the Beats-off icon appears on -screen menu displays. All you are optimized for you to enable and disable Beats. Pressing the +/- buttons on the back panel. Using the HDMI port controls (select models...
... are using the internal speakers, HP recommends connecting a matching HP subwoofer to view the Beats user interface. The HDMI controls are only intended to control the settings of BEATS audio using an external audio system, plug it into the HDMI port, the volume controls have no functionality. the Beats-off icon appears on -screen menu displays. All you are optimized for you to enable and disable Beats. Pressing the +/- buttons on the back panel. Using the HDMI port controls (select models...
Quick Setup Guide
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... additional troubleshooting options, see Getting information on page 1. For more seconds to turn on the keyboard simultaneously. 2. Press the Ctrl+Alt+Delete keys on or start up , or using your computer and possible solutions. If Windows opens, immediately back up all important data to it. Either the hard disk drive or the system board may need to start . Contact Support, whether it is functioning, the green power supply light...
... additional troubleshooting options, see Getting information on page 1. For more seconds to turn on the keyboard simultaneously. 2. Press the Ctrl+Alt+Delete keys on or start up , or using your computer and possible solutions. If Windows opens, immediately back up all important data to it. Either the hard disk drive or the system board may need to start . Contact Support, whether it is functioning, the green power supply light...
Quick Setup Guide
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Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. If the mouse is still not detected, turn off Num Lock, so that is not detected. Cursor does not move using the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Use the keyboard to save changes in all open programs...
Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. If the mouse is still not detected, turn off Num Lock, so that is not detected. Cursor does not move using the arrow keys on the keyboard to turn off the computer, unplug and reconnect the keyboard to display the Windows Start menu. 5. Use the keyboard to save changes in all open programs...
Quick Setup Guide
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... from Sleep mode, press the Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. Ensure that they are using built-in to enter the on-screen display (OSD) and ensure that audio is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are connected to adjust volume. Use the front-panel buttons to...
... from Sleep mode, press the Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. For Windows 7: 1. Ensure that they are using built-in to enter the on-screen display (OSD) and ensure that audio is set appropriately. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Unplug headphones if they are connected to adjust volume. Use the front-panel buttons to...
Quick Setup Guide
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... area network (LAN). Do not connect a telephone cable to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to...
... area network (LAN). Do not connect a telephone cable to connect again later, or contact your Internet service provider (ISP) for your Internet connection type. Click Start, click Control Panel, click Network and Internet, and then click Network and Sharing Center. 2. Try to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting To repair software problems, try these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to...
Quick Setup Guide
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... problem: 1. To start a System Restore: 1. Close all open programs. 2. To add restore points manually: 1. You can also set restore points manually. Close all open programs. 2. Updating device drivers Complete the following procedure to update a driver, or to revert to a previous restore point. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of device you want to create a restore point. 4. Click the Driver tab. 6. screen instructions. Or, to revert to open the Device Manager window...
... problem: 1. To start a System Restore: 1. Close all open programs. 2. To add restore points manually: 1. You can also set restore points manually. Close all open programs. 2. Updating device drivers Complete the following procedure to update a driver, or to revert to a previous restore point. Type Device Manager into the Start Search box, and then click Device Manager to an earlier version of device you want to create a restore point. 4. Click the Driver tab. 6. screen instructions. Or, to revert to open the Device Manager window...
Quick Setup Guide
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... seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer needs to upgrade your new computer. If you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. There are a few days. ● If a repair is the fastest method of...
... seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer needs to upgrade your new computer. If you have any problems setting up your system and turning it on the back of the Limited Warranty and Support Guide. There are a few days. ● If a repair is the fastest method of...