HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
...: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. To download the latest version of...
...: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Intel® Application Accelerator drivers. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. To download the latest version of...
HP ENVY15 Getting Started - Windows 7
Page 9
... Using the keyboard ...25 Using the action keys ...25 Using pointing devices ...27 Setting pointing device preferences 27 Using the Imagepad ...28 Turning the Imagepad off or on 28 Navigating ...29 Selecting ...29 Using Imagepad gestures 29 Scrolling 30 Pinching/Zooming 30 Rotating 31 Flicking 31 5 Maintenance ...32 Using a factory-sealed battery ...32 Replacing or upgrading the hard drive 33 Removing the hard drive ...33 Installing the hard drive ...36 Adding or replacing memory modules 38 6 Backup and recovery ...43 Restore ...44 Creating recovery media...
... Using the keyboard ...25 Using the action keys ...25 Using pointing devices ...27 Setting pointing device preferences 27 Using the Imagepad ...28 Turning the Imagepad off or on 28 Navigating ...29 Selecting ...29 Using Imagepad gestures 29 Scrolling 30 Pinching/Zooming 30 Rotating 31 Flicking 31 5 Maintenance ...32 Using a factory-sealed battery ...32 Replacing or upgrading the hard drive 33 Removing the hard drive ...33 Installing the hard drive ...36 Adding or replacing memory modules 38 6 Backup and recovery ...43 Restore ...44 Creating recovery media...
HP ENVY15 Getting Started - Windows 7
Page 33
Turn on -screen instructions. ● Windows Connect to the Internet Wizard-You can connect to a wireless network, see the HP Notebook Reference Guide and information and Web site links provided in Help and Support. NOTE: Your ISP will give you are prompted within the wizard. (The list of ISP providers is on. 3. To access the Windows Connect to the Internet Wizard and instructions for using it in all regions.) ◦ You...
Turn on -screen instructions. ● Windows Connect to the Internet Wizard-You can connect to a wireless network, see the HP Notebook Reference Guide and information and Web site links provided in Help and Support. NOTE: Your ISP will give you are prompted within the wizard. (The list of ISP providers is on. 3. To access the Windows Connect to the Internet Wizard and instructions for using it in all regions.) ◦ You...
HP ENVY15 Getting Started - Windows 7
Page 38
To access Mouse Properties, select Start > Devices and Printers. Using pointing devices NOTE: In addition to the pointing devices included with your computer, and select Mouse settings. Then right-click the device representing your computer, you can use an external USB mouse (purchased separately) by connecting it to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Setting pointing device preferences Use Mouse Properties in Windows to one of the USB ports on the computer. Using pointing devices 27
To access Mouse Properties, select Start > Devices and Printers. Using pointing devices NOTE: In addition to the pointing devices included with your computer, and select Mouse settings. Then right-click the device representing your computer, you can use an external USB mouse (purchased separately) by connecting it to customize settings for pointing devices, such as button configuration, click speed, and pointer options. Setting pointing device preferences Use Mouse Properties in Windows to one of the USB ports on the computer. Using pointing devices 27
HP ENVY15 Getting Started - Windows 7
Page 66
... 20 hard drive light 16 HDMI port, identifying 16 headphone jack 18 Help and Support key 25 HP Recovery Manager 45 HP Wireless Audio Manager 5 I Imagepad buttons 12 identifying 11 navigating 29 selecting 29 using 28 Imagepad gestures flicking 31 pinching 30 rotating 31 scrolling 30 zooming 30 Imagepad light 11, 12 Imagepad on/off button 11 Imagepad zone, identifying 12 input power 53 integrated webcam light, identifying 19 Intel Smart Connect Technology 6 Intel Wireless Display 7 internal display switch...
... 20 hard drive light 16 HDMI port, identifying 16 headphone jack 18 Help and Support key 25 HP Recovery Manager 45 HP Wireless Audio Manager 5 I Imagepad buttons 12 identifying 11 navigating 29 selecting 29 using 28 Imagepad gestures flicking 31 pinching 30 rotating 31 scrolling 30 zooming 30 Imagepad light 11, 12 Imagepad on/off button 11 Imagepad zone, identifying 12 input power 53 integrated webcam light, identifying 19 Intel Smart Connect Technology 6 Intel Wireless Display 7 internal display switch...
HP ENVY15 Getting Started - Windows 7
Page 67
... (network) jack, identifying 16 rotating Imagepad gesture 31 S screen brightness keys 25 screen image, switching 26 scrolling Imagepad gesture 30 security cable slot, identifying 16 serial number label 51 serial number, computer 51 service access door identifying 20 removing 39 setup of WLAN 23 single large surface 8 slots Digital Media Slot 16 security cable 16 speaker, top, identifying 13 speakers, front, identifying 15 subwoofer, identifying 20 supported discs 45 system recovery performing 45 using recovery discs 46 using the dedicated recovery partition...
... (network) jack, identifying 16 rotating Imagepad gesture 31 S screen brightness keys 25 screen image, switching 26 scrolling Imagepad gesture 30 security cable slot, identifying 16 serial number label 51 serial number, computer 51 service access door identifying 20 removing 39 setup of WLAN 23 single large surface 8 slots Digital Media Slot 16 security cable 16 speaker, top, identifying 13 speakers, front, identifying 15 subwoofer, identifying 20 supported discs 45 system recovery performing 45 using recovery discs 46 using the dedicated recovery partition...
HP Notebook Reference Guide - Windows 7
Page 27
... Windows password before your work returns to the Shut down button, and then click Sleep. Your work will return to memory, letting you have set at the factory to a disc or an external media card. Setting power options 17 Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality...
... Windows password before your work returns to the Shut down button, and then click Sleep. Your work will return to memory, letting you have set at the factory to a disc or an external media card. Setting power options 17 Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality...
HP Notebook Reference Guide - Windows 7
Page 41
.... Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to the manufacturer's instructions. USB drives include the following procedure to safely remove the device. 1. Removing an eSATA device...
.... Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● External optical drive (CD, DVD, and Blu-ray) ● MultiBay device Using the expansion port (select models only) The expansion port connects the computer to the manufacturer's instructions. USB drives include the following procedure to safely remove the device. 1. Removing an eSATA device...
HP Notebook Reference Guide - Windows 7
Page 44
... Disk Cleanup: 1. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as installing software, running on -screen instructions. Depending on the size of your hard drive and the number of your computer. Follow the on battery power. 34 Chapter 6 Drives Disk Defragmenter consolidates the fragmented files and folders on the hard drive become fragmented. NOTE: It is running utilities, or changing Windows settings. NOTE: Windows includes the User Account Control feature to run Disk...
... Disk Cleanup: 1. Using Disk Cleanup Disk Cleanup searches the hard drive for tasks such as installing software, running on -screen instructions. Depending on the size of your hard drive and the number of your computer. Follow the on battery power. 34 Chapter 6 Drives Disk Defragmenter consolidates the fragmented files and folders on the hard drive become fragmented. NOTE: It is running utilities, or changing Windows settings. NOTE: Windows includes the User Account Control feature to run Disk...
HP Notebook Reference Guide - Windows 7
Page 52
... key for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility (BIOS). 42 Chapter 7 Security Setting passwords in Windows, nor is it displayed as screen-saver passwords, select Start > Help and Support. It also protects access to the computer contents and must be used in place of the computer, record each time you cannot access Setup Utility (BIOS). Initiate QuickLock. 2. Protects your Windows user or administrator password. NOTE: This password cannot be entered...
... key for Startup Menu" message is displayed, you must enter the administrator password to access Setup Utility (BIOS). 42 Chapter 7 Security Setting passwords in Windows, nor is it displayed as screen-saver passwords, select Start > Help and Support. It also protects access to the computer contents and must be used in place of the computer, record each time you cannot access Setup Utility (BIOS). Initiate QuickLock. 2. Protects your Windows user or administrator password. NOTE: This password cannot be entered...
HP Notebook Reference Guide - Windows 7
Page 60
... tab key and the keyboard arrow keys and then press enter. ● To scroll up arrow key or the down arrow key. ● To close open dialog boxes and return to select Exit > Exit Discarding Changes, and then press enter. Turn on -screen instructions. 2. Your changes go into effect when the computer restarts. Select the Main menu. To return all settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode...
... tab key and the keyboard arrow keys and then press enter. ● To scroll up arrow key or the down arrow key. ● To close open dialog boxes and return to select Exit > Exit Discarding Changes, and then press enter. Turn on -screen instructions. 2. Your changes go into effect when the computer restarts. Select the Main menu. To return all settings in Setup Utility (BIOS) NOTE: Restoring defaults will not change the hard drive mode...
HP Notebook Reference Guide - Windows 7
Page 62
... download and installation, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. Double-click your computer. The BIOS installation begins. 5. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your hard drive. 52 Chapter 9 Setup Utility (BIOS) and System Diagnostics Follow the on your hard drive designation. NOTE: If you want to reliable external power using the AC adapter. Make...
... download and installation, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. Double-click your computer. The BIOS installation begins. 5. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your hard drive. 52 Chapter 9 Setup Utility (BIOS) and System Diagnostics Follow the on your hard drive designation. NOTE: If you want to reliable external power using the AC adapter. Make...
HP Notebook Reference Guide - Windows 7
Page 68
...keys media 11 volume 12 administrator password creating 43 entering 43 managing 43 airport security devices 33 antivirus software, using 44 audio functions, checking 12 B battery conserving power 22 discharging 20 displaying remaining charge 20 factory-sealed 22 low battery levels 21 Battery Check 20 battery information, finding 20 battery power 20 BIOS determining version 51 downloading an update 52 updating 51 Bluetooth device 2, 6 buttons media 11 power 16 volume 12 C cables 1394 29 eSATA 30 USB 28 checking audio functions 12 computer, traveling 54 configuring audio for HDMI 15 configuring...
...keys media 11 volume 12 administrator password creating 43 entering 43 managing 43 airport security devices 33 antivirus software, using 44 audio functions, checking 12 B battery conserving power 22 discharging 20 displaying remaining charge 20 factory-sealed 22 low battery levels 21 Battery Check 20 battery information, finding 20 battery power 20 BIOS determining version 51 downloading an update 52 updating 51 Bluetooth device 2, 6 buttons media 11 power 16 volume 12 C cables 1394 29 eSATA 30 USB 28 checking audio functions 12 computer, traveling 54 configuring audio for HDMI 15 configuring...
HP Notebook Reference Guide - Windows 7
Page 69
... 7 connecting a modem cable adapter 8 selecting a location setting 8 N network cable, connecting 9 network icon 2 O operating system controls 4 optical disc inserting 36 removing 37 optical drive 31 optional external devices, using 31 P passwords set in Setup Utility (BIOS) 42 set in Windows 42 ports DisplayPort 13 expansion 31 external monitor 13 HDMI 14 Intel Wireless Display 15 VGA 13 power battery 20 conserving 22 options 17 power button 16 power meter 18 power plans customizing 19 selecting 18 viewing current 18 power switch 16 power-on password creating 44 entering 44 managing 44 power...
... 7 connecting a modem cable adapter 8 selecting a location setting 8 N network cable, connecting 9 network icon 2 O operating system controls 4 optical disc inserting 36 removing 37 optical drive 31 optional external devices, using 31 P passwords set in Setup Utility (BIOS) 42 set in Windows 42 ports DisplayPort 13 expansion 31 external monitor 13 HDMI 14 Intel Wireless Display 15 VGA 13 power battery 20 conserving 22 options 17 power button 16 power meter 18 power plans customizing 19 selecting 18 viewing current 18 power switch 16 power-on password creating 44 entering 44 managing 44 power...
HP ENVY 15 - Maintenance and Service Guide
Page 12
..., Li-ion battery Security Supports a security cable slot Operating system Preinstalled: ● Windows 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate 64 Serviceability End-user replaceable parts: ● AC adapter ● Hard drive ● Memory modules (2) ● WLAN module 4 Chapter 1 Product description ENWW Category Ports Description ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone), Beats-branded in red ● DisplayPort supporting super high-definition external displays up to...
..., Li-ion battery Security Supports a security cable slot Operating system Preinstalled: ● Windows 7 Home Premium 64 ● Windows 7 Professional 64 ● Windows 7 Ultimate 64 Serviceability End-user replaceable parts: ● AC adapter ● Hard drive ● Memory modules (2) ● WLAN module 4 Chapter 1 Product description ENWW Category Ports Description ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone), Beats-branded in red ● DisplayPort supporting super high-definition external displays up to...
HP ENVY 15 - Maintenance and Service Guide
Page 95
... system (such as disk drives, display, keyboard, mouse, and printer). Press f10 to select a language, and then press enter. 4. Start Setup Utility. 2. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. NOTE: Use extreme care when making changes in Setup Utility. Changing the language of the screen. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer...
... system (such as disk drives, display, keyboard, mouse, and printer). Press f10 to select a language, and then press enter. 4. Start Setup Utility. 2. When a confirmation prompt with Setup Utility only if USB legacy support is enabled. NOTE: Use extreme care when making changes in Setup Utility. Changing the language of the screen. 2. 5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on or restart the computer...
HP ENVY 15 - Maintenance and Service Guide
Page 97
... BIOS updates on -screen instructions. - Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on the HP Web site are not visible, press esc to return to select Exit > Exit Saving Changes, and then press enter. Updating the BIOS Updated versions of the screen...
... BIOS updates on -screen instructions. - Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the factory, follow the on the HP Web site are not visible, press esc to return to select Exit > Exit Saving Changes, and then press enter. Updating the BIOS Updated versions of the screen...
HP ENVY 15 - Maintenance and Service Guide
Page 98
... an optional docking device, or connected to reliable external power using Setup Utility. 1. At the download area, follow these steps: a. Windows 7-Select Start > Help and Support > Maintain. To exit Setup Utility (BIOS) without saving your hard drive. You will need to download. 3. BIOS version information (also known as ROM date and System BIOS) can be displayed by unplugging the power cord from the AC outlet. Use the arrow keys to the computer or an unsuccessful installation, download and install a BIOS update...
... an optional docking device, or connected to reliable external power using Setup Utility. 1. At the download area, follow these steps: a. Windows 7-Select Start > Help and Support > Maintain. To exit Setup Utility (BIOS) without saving your hard drive. You will need to download. 3. BIOS version information (also known as ROM date and System BIOS) can be displayed by unplugging the power cord from the AC outlet. Use the arrow keys to the computer or an unsuccessful installation, download and install a BIOS update...
HP ENVY 15 - Maintenance and Service Guide
Page 99
... and purchase a replacement battery. Follow any instructions that are displayed on your hard drive designation. The BIOS installation begins. 5. If it attempts to move the data to stop a diagnostics test while it is typically Local Disk (C:). 3. When the Startup Menu is complete. Click the diagnostic test you recorded earlier, open the folder on the screen after the download is displayed, press f2. 2. Using the hard drive path you...
... and purchase a replacement battery. Follow any instructions that are displayed on your hard drive designation. The BIOS installation begins. 5. If it attempts to move the data to stop a diagnostics test while it is typically Local Disk (C:). 3. When the Startup Menu is complete. Click the diagnostic test you recorded earlier, open the folder on the screen after the download is displayed, press f2. 2. Using the hard drive path you...
HP ENVY 15 - Maintenance and Service Guide
Page 120
... 4 USB 11, 12 USB charging 11 power button 7 power button board removal 52 spare part number 18, 52 power connector 13 power connector cable removal 82 spare part number 19, 25 power cord set requirements 105 spare part numbers 23, 24 power light 9, 12 power requirements, product description 4 processor product description 1 removal 80 spare part numbers 19, 24, 25, 26, 80 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 4 power...
... 4 USB 11, 12 USB charging 11 power button 7 power button board removal 52 spare part number 18, 52 power connector 13 power connector cable removal 82 spare part number 19, 25 power cord set requirements 105 spare part numbers 23, 24 power light 9, 12 power requirements, product description 4 processor product description 1 removal 80 spare part numbers 19, 24, 25, 26, 80 product description audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 2 pointing device 4 ports 4 power...