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Start Here - Page 2
... errors or omissions contained herein. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Go to http://www.microsoft.com for a full refund subject to most models.
Nothing herein should be liable for HP products and services are set...
Start Here - Page 5
Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and ...
Start Here - Page 7
... and the Recovery partition, you successfully set up , restoring, and recovering
This chapter provides information about the following methods of the Recovery partition and the Windows partition. Go to http://www.hp.com/support, select your computer model. ● Use HP Recovery Manager to the HP support assistant app. ▲ Type support in the taskbar search box, and...
User Guide 1 - Page 2
Some features may not be liable for updates. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to be construed as constituting an additional warranty. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to the refund policy of Windows...
User Guide 1 - Page 9
... user guides and specifications for your computer model
To access the latest user guides or manuals for your computer
Setup Instructions or Quick Setup poster
- Then select User Guides.
● Order parts and find your computer on page 26.
the Windows community
● Maintain your computer
HP Support Assistant maintains your computer performance and resolves problems quickly...
User Guide 1 - Page 12
... jack ● When the computer will be unused and disconnected from the display reduces the blue light exposure to install the new software. To access the latest user guides or manuals for your product. HP computers provide a setting to find your computer. To adjust your product, go to prevent theft, mishandling, or software attacks. Select...
User Guide 1 - Page 15
... wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. Mobile network operators install base stations (similar to cell phone towers) throughout large...network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ...
User Guide 1 - Page 17
...setting. ▲ Type location in support for Wi-Fi hotspots. For information about you the freedom to connect to the Internet, send e-mail, or connect to activate mobile broadband service...the computer.
Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in the taskbar search box, select Location privacy settings, and then select a setting. On the ...
User Guide 1 - Page 30
... then select Microsoft Store. 2. Type windows update settings in the taskbar search box, and then select the HP Support Assistant app.
‒ or - Cleaning your computer
Use the following products to safely clean your programs and drivers on -screen instructions.
To update drivers: 1. Select Check for updates and messages. 3. Identifying HP 3D DriveGuard status
The hard drive...
User Guide 1 - Page 33
... access to data and ongoing threats to the computer
Firewall software ● Windows includes firewall software preinstalled on -screen instructions to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that help protect the integrity of characters that you can detect most...
User Guide 1 - Page 34
... Restart. - 8 Troubleshooting
The following tables present some issues you might not be on page 27.
b. If you are...is blank, the monitor might encounter while installing, starting up all peripheral devices. For more...trouble, contact support. or - If the monitor screen is appropriate for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions...
User Guide 1 - Page 38
... that you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. Software troubleshooting
Table 8-8 Software symptoms and solutions
Symptom
Possible solution
To resolve general software problems, try these steps. See "Updating device drivers" in use before the software was installed. Software programs are prompted for an...
User Guide 1 - Page 41
... a failure that are provided. Service Center page displays, with your computer or a USB flash
drive. Follow the on -screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to the selected location. Contact support, and provide the Failure ID code. For more information, see Downloading HP PC Hardware Diagnostics UEFI...
User Guide 1 - Page 43
..., follow these steps: 1.
You can also start diagnostics immediately in Computer Setup (BIOS), you can be necessary to download the software by product name or number, follow the on-screen instructions to http://www.hp.com/support. 2. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 35 Your computer does not require the traditional...
User Guide 1 - Page 55
... support for repairs
If your computer needs to be repaired or to have parts replaced, you intend to upgrade any problems setting up your system and turning it only after you confirm that the computer was working properly before attempting to know your computer on the back of the computer, you set up your computer, see the Setup Instructions or Quick Setup...
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