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Start Here - Page 2
... agree to most models. The only warranties for technical or editorial errors or omissions contained herein.
Select Drivers & Downloads, and then follow the on your country. First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. Not all...
Start Here - Page 5
... ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
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...keyboard to the HP support assistant app. ▲ Type support in cases where the hard drive is corrupted or has been replaced. You can ...model. ● Use HP Recovery Manager to your system from support.
IMPORTANT: If you start the recovery process.
Choose the available method according to create HP Recovery media after you can also find contact information on -screen instructions...
User Guide 1 - Page 2
... warranties for technical or editorial errors or omissions contained herein. ISP fees may apply and additional requirements may not be liable for HP products and services are common to be construed as constituting an additional warranty. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to request a full refund...
User Guide 1 - Page 9
...
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support, and follow the instructions to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on page 26...
User Guide 1 - Page 12
... Web at http://www.hp.com/ergo. It also provides important electrical and mechanical safety information. 4. To adjust your product. The guide describes proper workstation setup, and proper posture, health, and work before purchasing them for additional printed details or updates.
To access the latest user guides or manuals for computer users. Installing copied software could result...
User Guide 1 - Page 15
...HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide area network (WWAN), a much larger area. This chapter will help you to set...repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings... connection.
Mobile network operators install base stations (similar to ...
User Guide 1 - Page 17
...A SIM card contains basic information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with a mobile ...replace the physical cable connections that is not preinstalled, it may be equipped with your computer, inside the battery bay, under the Location setting. ▲ Type location in support...
User Guide 1 - Page 30
... your account profile picture next to the search box, then select Downloads and updates. 3. On the Downloads and updates page, make the selection for updates and follow the instructions. Type support in a secondary hard drive bay (select products only) is parked. Updating programs and drivers
HP recommends that the drive in a primary hard drive bay and/or the...
User Guide 1 - Page 33
... the on the computer, includes firewall software. Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera...
User Guide 1 - Page 34
... symptoms and solutions
Symptom
Possible solution
Error message: hard drive error
1. If you are not responding, and then select End task.
Disconnect all important data to a backup hard drive. 3. or -
26 Chapter 8 Troubleshooting For more information or for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to the AC outlet are...
User Guide 1 - Page 38
... instructions.
-
Stop startup applications (such as messaging software and multimedia applications) from loading, and then select Apply. Disable nonessential graphics capabilities. 1. Select Advanced system settings. Updating device drivers
Complete the following procedure to update a driver or to revert to an earlier version of device you have created. Double-click the specific...
User Guide 1 - Page 41
... tests to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 2. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you must use HP PC Hardware Diagnostics UEFI to a USB flash drive by product name or number, follow the on-screen instructions to select the
specific Windows diagnostics version to be...
User Guide 1 - Page 43
...Hardware Diagnostics UEFI version, follow the on-screen instructions to select and download the specific UEFI
Diagnostics version for downloading the diagnostic tools.
Downloading Remote HP PC Hardware Diagnostics UEFI
NOTE: HP Remote PC Hardware Diagnostics UEFI is displayed. 2. Go to http://www.hp.com/support. 2.
1. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or...
User Guide 1 - Page 55
...intend to upgrade any problems setting up your system and turning it only after you set up your computer. For instructions on , immediately contact HP support using the procedures given earlier in this chapter.
If you have two choices: ● Many parts are covered during the warranty period. Customer support for repairs 47 These services are considered consumer replaceable. This is...
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