Service Guide
Page 6
... Service tag ...46 Computer feet ...47 Battery ...48 Webcam/microphone module 49 Optical drive ...51 Memory module ...53 TV tuner module ...55 RTC battery ...56 Hard drive ...57 WLAN module ...60 Switch cover and keyboard 63 Power button board ...67 Display assembly ...68 Speaker ...78 Bluetooth module ...79 Top cover ...80 Modem module ...83 Audio/infrared board ...84 USB board ...85 Power connector cable ...86 System board ...88 TV tuner module cable ...90 Modem module cable ...91 Fan/heat sink assembly ...92 Processor ...96 5 Setup Utility Starting the Setup Utility ...98 Using...
... Service tag ...46 Computer feet ...47 Battery ...48 Webcam/microphone module 49 Optical drive ...51 Memory module ...53 TV tuner module ...55 RTC battery ...56 Hard drive ...57 WLAN module ...60 Switch cover and keyboard 63 Power button board ...67 Display assembly ...68 Speaker ...78 Bluetooth module ...79 Top cover ...80 Modem module ...83 Audio/infrared board ...84 USB board ...85 Power connector cable ...86 System board ...88 TV tuner module cable ...90 Modem module cable ...91 Fan/heat sink assembly ...92 Processor ...96 5 Setup Utility Starting the Setup Utility ...98 Using...
Service Guide
Page 10
...; √ ● 15.6-inch cold cathode fluorescent lamps (CCFL) panel √ √ ● 16.0-inch CCFL panel √ √ ● AntiGlare glass panel cover support √ √ ● Support for lighted logo on display enclosure √ √ ● Typical brightness 160 nits √ √ 2 SODIMM slots √ √ Customer-accessible/upgradable √ √ PC2-6400, 800-MHz, DDR2 √ √ Dual-channel...
...; √ ● 15.6-inch cold cathode fluorescent lamps (CCFL) panel √ √ ● 16.0-inch CCFL panel √ √ ● AntiGlare glass panel cover support √ √ ● Support for lighted logo on display enclosure √ √ ● Typical brightness 160 nits √ √ 2 SODIMM slots √ √ Customer-accessible/upgradable √ √ PC2-6400, 800-MHz, DDR2 √ √ Dual-channel...
Service Guide
Page 15
.... If the computer is not plugged into an external power source, the light is being used to increase speaker volume. On: The volume scroll zone is turned off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. On: The play/pause button has been pressed. On: The next/fast...
.... If the computer is not plugged into an external power source, the light is being used to increase speaker volume. On: The volume scroll zone is turned off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. On: The play/pause button has been pressed. On: The next/fast...
Service Guide
Page 20
... factory settings. If the computer is not plugged into an external power source, the light is turned off when all batteries in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (6) Audio-out (headphone) jacks (2) Produce sound when connected to the user guides located in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light...
... factory settings. If the computer is not plugged into an external power source, the light is turned off when all batteries in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (6) Audio-out (headphone) jacks (2) Produce sound when connected to the user guides located in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light...
Service Guide
Page 21
Component (1) Optical drive light (2) Optical drive (3) USB ports (2) (4) TV antenna/cable jack (select models only) (5) RJ-11 (modem) jack (select models only) (6) Security cable slot (7) AC adapter light (8) Power connector Description Blinking: The optical drive is being mishandled or stolen. ● On: The computer is connected to external power. ● Off: The computer is not connected to external power. Connect optional USB devices. NOTE: The computer fan starts up automatically to cool internal components. Connects an AC adapter. Rear component Component Vent Right...
Component (1) Optical drive light (2) Optical drive (3) USB ports (2) (4) TV antenna/cable jack (select models only) (5) RJ-11 (modem) jack (select models only) (6) Security cable slot (7) AC adapter light (8) Power connector Description Blinking: The optical drive is being mishandled or stolen. ● On: The computer is connected to external power. ● Off: The computer is not connected to external power. Connect optional USB devices. NOTE: The computer fan starts up automatically to cool internal components. Connects an AC adapter. Rear component Component Vent Right...
Service Guide
Page 22
... optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) ● xD-Picture Card (XD) Type H ● xD-Picture Card (XD) Type M 14 Chapter 2 External component identification Connects an optional video or audio device, such as an eSATA external hard drive, or connects an optional USB device. Connects a network cable. Connects an optional USB device. NOTE: The computer has only one expansion port. Blinking: The media card is being accessed. Connects...
... optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) ● xD-Picture Card (XD) Type H ● xD-Picture Card (XD) Type M 14 Chapter 2 External component identification Connects an optional video or audio device, such as an eSATA external hard drive, or connects an optional USB device. Connects a network cable. Connects an optional USB device. NOTE: The computer has only one expansion port. Blinking: The media card is being accessed. Connects...
Service Guide
Page 26
... part number helps a service technician to determine what components and parts are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the warranty period for the computer. 18 Chapter 3 Illustrated parts catalog 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service...
... part number helps a service technician to determine what components and parts are needed. (4) Model description: This is unique to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the warranty period for the computer. 18 Chapter 3 Illustrated parts catalog 3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service...
Service Guide
Page 34
... LED displays For use in black computers without LED display For use in white computers with LED displays For use in black computers with LED displays For use in MTV2 artist edition computers Webcam/microphone module (includes cable) Display Hinge Kit (includes left and right hinges) For use in computers with a 16.0-inch display For use in this section for AntiGlare display assemblies and BrightView display assemblies. Display assembly components The HP Pavilion dv6 Entertainment PC offers two types of display...
... LED displays For use in black computers without LED display For use in white computers with LED displays For use in black computers with LED displays For use in MTV2 artist edition computers Webcam/microphone module (includes cable) Display Hinge Kit (includes left and right hinges) For use in computers with a 16.0-inch display For use in this section for AntiGlare display assemblies and BrightView display assemblies. Display assembly components The HP Pavilion dv6 Entertainment PC offers two types of display...
Service Guide
Page 39
... Headset, wired with volume control Wireless laser mouse RTC battery 90-W AC adapter 65-W AC adapter ExpressCard module Full-function remote control with teletext DVB-T TV tuner module (for use only with computers equipped with discrete graphics memory) TV tuner external antenna cable with PAL jack Bluetooth module Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) Display inverter Bluetooth cable Power cord for use in the Asia...
... Headset, wired with volume control Wireless laser mouse RTC battery 90-W AC adapter 65-W AC adapter ExpressCard module Full-function remote control with teletext DVB-T TV tuner module (for use only with computers equipped with discrete graphics memory) TV tuner external antenna cable with PAL jack Bluetooth module Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators) Display inverter Bluetooth cable Power cord for use in the Asia...
Service Guide
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...) 500-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and four rubber isolators) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive System board for use with computers equipped with computers...
...) 500-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and four rubber isolators) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive System board for use with computers equipped with computers...
Service Guide
Page 45
... use in black computers (includes webcam, 2 microphones, and 2 antenna transceivers) Top cover for use only with black computers not equipped with a fingerprint reader (includes TouchPad and TouchPad buttons) Top cover for use only with black computers equipped with a fingerprint reader (includes TouchPad and TouchPad buttons) Switch cover for use in black computers (includes LED board and cable) Black molded keyboard for use in the United States Black molded keyboard for use in the United Kingdom Black molded keyboard for use in Germany Black molded keyboard for use...
... use in black computers (includes webcam, 2 microphones, and 2 antenna transceivers) Top cover for use only with black computers not equipped with a fingerprint reader (includes TouchPad and TouchPad buttons) Top cover for use only with black computers equipped with a fingerprint reader (includes TouchPad and TouchPad buttons) Switch cover for use in black computers (includes LED board and cable) Black molded keyboard for use in the United States Black molded keyboard for use in the United Kingdom Black molded keyboard for use in Germany Black molded keyboard for use...
Service Guide
Page 54
... to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the alphanumeric identifier used to...
... to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that must be removed, replaced, or loosened when servicing the computer. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the alphanumeric identifier used to...
Service Guide
Page 91
Remove the battery (see Switch cover and keyboard on page 48). 5. b. Switch cover and keyboard (see Battery on page 63). e. See Cable Kit on page 57). Description Modem module for use only in all external devices connected to the system board. Optical drive (see Hard drive on page 29 for use in Australia and New Zealand Spare part number 510100-001 510100-011 Before removing the modem module, follow these steps: 1. Modem module NOTE: The modem module spare...
Remove the battery (see Switch cover and keyboard on page 48). 5. b. Switch cover and keyboard (see Battery on page 63). e. See Cable Kit on page 57). Description Modem module for use only in all external devices connected to the system board. Optical drive (see Hard drive on page 29 for use in Australia and New Zealand Spare part number 510100-001 510100-011 Before removing the modem module, follow these steps: 1. Modem module NOTE: The modem module spare...
Service Guide
Page 108
... the screen, press f10. - Open the Setup Utility by turning on or restarting the computer. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. The Setup Utility default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not visible, press esc to return to the menu display. While the "Press the ESC key for Startup Menu" message is displayed...
... the screen, press f10. - Open the Setup Utility by turning on or restarting the computer. Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. The Setup Utility default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not visible, press esc to return to the menu display. While the "Press the ESC key for Startup Menu" message is displayed...
Service Guide
Page 109
... Setup Utility options. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models...
... Setup Utility options. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models...
Service Guide
Page 110
... and f10 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM drive ◦ USB CD/DVD ROM drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self...
... and f10 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot order for: ◦ USB Floppy ◦ Internal CD/DVD ROM drive ◦ USB CD/DVD ROM drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self...
Service Guide
Page 161
... specifications 108 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti Double-Layer Drive precautions 25, 51 spare part number 25, 51 Bluetooth cable, spare part number 31 Bluetooth module removal 79 spare part numbers 31, 79 boot options 102 boot order 102 button sound 101 buttons next/fast forward 10 play/pause 9 power 9 previous/rewind 9 stop 10 TouchPad 6 TouchPad on/off 6 volume mute 9 C Cable Kit contents 29 spare part number 29, 38 cables, service considerations 42 caps lock, lights 7 Card Reader Power Saving 101 changing the Setup Utility...
... specifications 108 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti Double-Layer Drive precautions 25, 51 spare part number 25, 51 Bluetooth cable, spare part number 31 Bluetooth module removal 79 spare part numbers 31, 79 boot options 102 boot order 102 button sound 101 buttons next/fast forward 10 play/pause 9 power 9 previous/rewind 9 stop 10 TouchPad 6 TouchPad on/off 6 volume mute 9 C Cable Kit contents 29 spare part number 29, 38 cables, service considerations 42 caps lock, lights 7 Card Reader Power Saving 101 changing the Setup Utility...
Service Guide
Page 162
... support, product description 4 drive light, identifying 7, 12 drives boot order 102 preventing damage 42 drives, hard 15 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 42 removal 51 spare part numbers 33, 51 specifications 109 E electrostatic discharge 43 eSATA/USB port, identifying 14 esc key, identifying 11 Ethernet, product description 3 exiting the Setup Utility 100 expansion port, identifying 14 ExpressCard slot bezel, illustrated 28 ExpressCard slot, identifying 14 external media cards...
... support, product description 4 drive light, identifying 7, 12 drives boot order 102 preventing damage 42 drives, hard 15 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 42 removal 51 spare part numbers 33, 51 specifications 109 E electrostatic discharge 43 eSATA/USB port, identifying 14 esc key, identifying 11 Ethernet, product description 3 exiting the Setup Utility 100 expansion port, identifying 14 ExpressCard slot bezel, illustrated 28 ExpressCard slot, identifying 14 external media cards...
Service Guide
Page 163
... 7 volume up 7 wireless 8 M Main menu 101 media activity buttons, identifying 9 memory map specifications 114 memory module identifying 15 product description 2 removal 53 spare part numbers 25, 33, 53 memory module compartment cover illustrated 28 removal 53 memory test 102 microphone (audio-in) jack 12 microphone jack pin assignments 140 microphone, internal 16 microphone, product description 3 model name 1 modem jack pin assignments 143 modem module removal 83 spare part numbers 24, 34, 83 modem module cable illustrated 29 removal 91 modem, product description 3 monitor port external 14...
... 7 volume up 7 wireless 8 M Main menu 101 media activity buttons, identifying 9 memory map specifications 114 memory module identifying 15 product description 2 removal 53 spare part numbers 25, 33, 53 memory module compartment cover illustrated 28 removal 53 memory test 102 microphone (audio-in) jack 12 microphone jack pin assignments 140 microphone, internal 16 microphone, product description 3 model name 1 modem jack pin assignments 143 modem module removal 83 spare part numbers 24, 34, 83 modem module cable illustrated 29 removal 91 modem, product description 3 monitor port external 14...
Service Guide
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... 1 hard drives 2 keyboard 4 memory module 2 microphone 3 modem 3 operating system 5 optical drives 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 5 serviceability 5 TV tuner 3 webcam 3 wireless 3 product name 1 R recovery from the dedicated recovery partition 139 from the recovery discs 139 program or driver 135 system 135 recovery discs 135 Recovery Manager 135 recovery partition 135 remote control, spare part numbers 30, 31 removal/replacement preliminaries 41 procedures 46 restore points 137 restoring default settings 100 RJ-11 (modem) jack identifying...
... 1 hard drives 2 keyboard 4 memory module 2 microphone 3 modem 3 operating system 5 optical drives 3 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 5 serviceability 5 TV tuner 3 webcam 3 wireless 3 product name 1 R recovery from the dedicated recovery partition 139 from the recovery discs 139 program or driver 135 system 135 recovery discs 135 Recovery Manager 135 recovery partition 135 remote control, spare part numbers 30, 31 removal/replacement preliminaries 41 procedures 46 restore points 137 restoring default settings 100 RJ-11 (modem) jack identifying...
