Service Manual
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... the DesignJet 230 and 250C Plotters 8Ć19 System Errors for the DesignJet 330 and 350C Plotters 8Ć23 EEROM Errors 8Ć27 EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP...
... the DesignJet 230 and 250C Plotters 8Ć19 System Errors for the DesignJet 330 and 350C Plotters 8Ć23 EEROM Errors 8Ć27 EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C . . . . . 8Ć28 Troubleshooting Tips 8Ć30 Service Tests 8Ć35 Which Service Test to Perform 8Ć35 Viewing Test Output on an HP...
Service Manual
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... (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read Settings Align...
... (Instructions ' User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions ' Quick Reference Guide.) DesignJet 230 Front Panel Setup Read Settings Align Cartridges Replot Paper or vellum or translucent Film Cartridge Fast Normal Both ON = Best Error Load Media Ready DesignJet 250C Front Panel Form Feed Media Type Print Quality Cancel Setup Read Settings Align...
Service Manual
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...262;axis ink systems for use of its DesignJet series plotters or printers. If a failure or damage to such HP products is resident in the plotters. Verifying ...on the following settings using a setup sheet : D Language of demonstration plot, setup sheet and cartridgeĆalignment sheet D Baud rate and parity of serial interface D Graphics language D Input/output...which is found to be directly attributed to service the plotter or printer. If a failure occurs, an error is properly functioning and to configure the following page. (Instructions ' User's Guide, chapter 1, w Change...
...262;axis ink systems for use of its DesignJet series plotters or printers. If a failure or damage to such HP products is resident in the plotters. Verifying ...on the following settings using a setup sheet : D Language of demonstration plot, setup sheet and cartridgeĆalignment sheet D Baud rate and parity of serial interface D Graphics language D Input/output...which is found to be directly attributed to service the plotter or printer. If a failure occurs, an error is properly functioning and to configure the following page. (Instructions ' User's Guide, chapter 1, w Change...
Service Manual
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... roller is removed or replaced D Media (XĆaxis) motor is removed or replaced D DriveĆroller gear is removed or replaced D Cartridge carriage is replaced 330 350C D Mark encoder is removed or replaced D Optical sensor is removed or replaced What is used to correct the... error of the optical line sensor on the carriage. 330 350C The accuracy calibration is greater, at 23dC (73dF), at 50Ć60% relative humidity on HP special polyester film. The accuracy calibration also includes calibration of the...
... roller is removed or replaced D Media (XĆaxis) motor is removed or replaced D DriveĆroller gear is removed or replaced D Cartridge carriage is replaced 330 350C D Mark encoder is removed or replaced D Optical sensor is removed or replaced What is used to correct the... error of the optical line sensor on the carriage. 330 350C The accuracy calibration is greater, at 23dC (73dF), at 50Ć60% relative humidity on HP special polyester film. The accuracy calibration also includes calibration of the...
Service Manual
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...Bench Run (+ ALT) Front-Panel Test Modular Test (+ ALT) Carriage-Axis Test SHIFT Stop the Test Setup [Einstellung] [Deutsch] [HP DesignJet 230/250C] Read Settings [Einstellungen einlesen] Align Cartridges [Patronen ausrichten] Service Mode 1 (+ ON) Replot [Neuplotten] Paper [Papier] or vellum or translucent [od. SERVICE MODE 2 ... SHIFT) Input/Output Test (+ SHIFT) C4699Ć90000 ALT Calibrations and Adjustments 7Ć15 Pergament] 1 Carriage Axis 2 Cartridges [Patronen] Carriage Sensor 3 Flex Circuit Error [Fehler] Film [Folie] 4 Media Axis 5 Fast [Schnell] Front-
...Bench Run (+ ALT) Front-Panel Test Modular Test (+ ALT) Carriage-Axis Test SHIFT Stop the Test Setup [Einstellung] [Deutsch] [HP DesignJet 230/250C] Read Settings [Einstellungen einlesen] Align Cartridges [Patronen ausrichten] Service Mode 1 (+ ON) Replot [Neuplotten] Paper [Papier] or vellum or translucent [od. SERVICE MODE 2 ... SHIFT) Input/Output Test (+ SHIFT) C4699Ć90000 ALT Calibrations and Adjustments 7Ć15 Pergament] 1 Carriage Axis 2 Cartridges [Patronen] Carriage Sensor 3 Flex Circuit Error [Fehler] Film [Folie] 4 Media Axis 5 Fast [Schnell] Front-
Service Manual
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... Run (+ ALT) Front-Panel Test Modular Test (+ ALT) Carriage-Axis Test SHIFT Stop the Test [English] [HP DesignJet 230/250C] Setup Read Settings Align Cartridges Service Mode 1 (+ ON) Replot Paper or vellum or translucent 1 Carriage Axis Film 4 Media Axis Special paper ...for color (7) Media Sensor 2 Carriage Sensor Cartridges 5 FrontPanel Key Fast 8 Normal Bail Both ON = Best 3 Flex Circuit Error 6 Cover Sensor ...
... Run (+ ALT) Front-Panel Test Modular Test (+ ALT) Carriage-Axis Test SHIFT Stop the Test [English] [HP DesignJet 230/250C] Setup Read Settings Align Cartridges Service Mode 1 (+ ON) Replot Paper or vellum or translucent 1 Carriage Axis Film 4 Media Axis Special paper ...for color (7) Media Sensor 2 Carriage Sensor Cartridges 5 FrontPanel Key Fast 8 Normal Bail Both ON = Best 3 Flex Circuit Error 6 Cover Sensor ...
Service Manual
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... SHIFT Stop the Test [Français] [HP DesignJet 230/250C] Setup [Configurer] Read Settings [Lire Paramètres] Align Cartridges [Aligner Cartouches] Service Mode 1 (+ ON) Replot [Retracer] Paper [Papier traceur] or vellum or translucent [ou vélin ou translucide] 1 Carriage Axis 2 Carriage Sensor Cartridges [Cartouches] 3 Flex Circuit Error [Erreur] Film [Film] 4 Media Axis 5 FrontPanel Key...
... SHIFT Stop the Test [Français] [HP DesignJet 230/250C] Setup [Configurer] Read Settings [Lire Paramètres] Align Cartridges [Aligner Cartouches] Service Mode 1 (+ ON) Replot [Retracer] Paper [Papier traceur] or vellum or translucent [ou vélin ou translucide] 1 Carriage Axis 2 Carriage Sensor Cartridges [Cartouches] 3 Flex Circuit Error [Erreur] Film [Film] 4 Media Axis 5 FrontPanel Key...
Service Manual
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... for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - Steady 6 Steady 9 Ready: Ready to plot. Load or reseat the cartridges. (Instructions ...' Quick Reference Guide.) Steady 2 Load Media: No sheet is missing or badly positioned. LEDs On (Error Off) Cartridges: One or more of the cartridges is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key...
... for the DesignJet 230 and 250C Plotters No LEDs On If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 4.) - Steady 6 Steady 9 Ready: Ready to plot. Load or reseat the cartridges. (Instructions ...' Quick Reference Guide.) Steady 2 Load Media: No sheet is missing or badly positioned. LEDs On (Error Off) Cartridges: One or more of the cartridges is loaded. 230 250C Error Codes for a special internal plot, press the appropriate key...
Service Manual
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... that performs all the rasterization of the cartridges missing or making bad contact. Cartridges + Ready: The plotter is waiting to the plotter. (See also ' chapter 5, w Memory Usage.) D Otherwise, add more memory by installing a DRAM SIMM. Flashing 23 Cartridges + Error: One or more of the plot in... memory. Wait. Flashing 9 Flashing 13 Paper + Error: The current plot is too large and does not fit in the host computer before sending it ...
... that performs all the rasterization of the cartridges missing or making bad contact. Cartridges + Ready: The plotter is waiting to the plotter. (See also ' chapter 5, w Memory Usage.) D Otherwise, add more memory by installing a DRAM SIMM. Flashing 23 Cartridges + Error: One or more of the plot in... memory. Wait. Flashing 9 Flashing 13 Paper + Error: The current plot is too large and does not fit in the host computer before sending it ...
Service Manual
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...Replace the electronics module. Note conditions and actions before error occurred. Include setup sheet and service configuration plot in the EEROM. Paper + Cartridges + Error: Processor fault. D Faulty electronics module. Paper + Error + Load Media: Servo error in the EEROM. D Perform the mediaĆaxis ...test and the servo/encoder test to your HP Response Center. D The mediaĆmotor...
...Replace the electronics module. Note conditions and actions before error occurred. Include setup sheet and service configuration plot in the EEROM. Paper + Cartridges + Error: Processor fault. D Faulty electronics module. Paper + Error + Load Media: Servo error in the EEROM. D Perform the mediaĆaxis ...test and the servo/encoder test to your HP Response Center. D The mediaĆmotor...
Service Manual
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... may increase, causing a decrease in report. Apply oil (Anderol 4068, HP part number: 6040Ć0858) to your HP Response Center. D At high temperatures, and if the fan is not working order. Error + Film + Ready: Failure of firmware. If the problem remains, replace.../protocol. Remove dirt from the slider rod and chassis beam. D Replace the carriage. Cartridges + Error + Film: Firmware error. D If the problem remains, consult recent service notes for problems with this error, report the problem to the carriage bushings. D Reconnect or replace the trailing cable.
... may increase, causing a decrease in report. Apply oil (Anderol 4068, HP part number: 6040Ć0858) to your HP Response Center. D At high temperatures, and if the fan is not working order. Error + Film + Ready: Failure of firmware. If the problem remains, replace.../protocol. Remove dirt from the slider rod and chassis beam. D Replace the carriage. Cartridges + Error + Film: Firmware error. D If the problem remains, consult recent service notes for problems with this error, report the problem to the carriage bushings. D Reconnect or replace the trailing cable.
Service Manual
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...incorrect, the problem may be in the electronics module, media motor or driveĆroller gear; Steady 1234 Paper + Cartridges + Error + Film: Communication broken between the two processors on the plot? Replace the electronics module. D If the problem ...Cartridges + Error + Normal: Electrical error The possible causes could be: D Something is causing too much friction in the X-axis. Steady 1345 Paper + Error + Film + Fast: Not enough memory for a possible solution. D Turn the plotter off, and then on again to your HP Response Center. Note conditions and actions before error...
...incorrect, the problem may be in the electronics module, media motor or driveĆroller gear; Steady 1234 Paper + Cartridges + Error + Film: Communication broken between the two processors on the plot? Replace the electronics module. D If the problem ...Cartridges + Error + Normal: Electrical error The possible causes could be: D Something is causing too much friction in the X-axis. Steady 1345 Paper + Error + Film + Fast: Not enough memory for a possible solution. D Turn the plotter off, and then on again to your HP Response Center. Note conditions and actions before error...
Service Manual
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...). Error + Film + Fast + Load Media: Error in motors. D Motor received an electrostatic discharge while operating. D Faulty motor encoder. For more precise troubleshooting ' page 8Ć19, w System Errors. 8Ć12 Troubleshooting C4699Ć90000 D If the problem remains, consult recent service notes for a possible solution. Note conditions and actions before error occurred. Paper + Cartridges + Error + Film + Fast: Cartridge...
...). Error + Film + Fast + Load Media: Error in motors. D Motor received an electrostatic discharge while operating. D Faulty motor encoder. For more precise troubleshooting ' page 8Ć19, w System Errors. 8Ć12 Troubleshooting C4699Ć90000 D If the problem remains, consult recent service notes for a possible solution. Note conditions and actions before error occurred. Paper + Cartridges + Error + Film + Fast: Cartridge...
Service Manual
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...host computer before sending it is an HP 712 workstation, you may also occur if you could break the mediaĆsensor flags. D Check for baud rate and parity are the same as those of the following: D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's ... OFF in the Windows Printer Control Panel. D If the plot is badly configured. D Are both mediaĆsensor flags installed? Replace each cartridge. Flashing 36 Error + Ready: There is receiving a file. ReĆalign the media. D If it to Print option is too large and does not...
...host computer before sending it is an HP 712 workstation, you may also occur if you could break the mediaĆsensor flags. D Check for baud rate and parity are the same as those of the following: D Remove each cartridge and run the BlackĆCartridge Alignment Procedure. (Instructions ' User's ... OFF in the Windows Printer Control Panel. D If the plot is badly configured. D Are both mediaĆsensor flags installed? Replace each cartridge. Flashing 36 Error + Ready: There is receiving a file. ReĆalign the media. D If it to Print option is too large and does not...
Service Manual
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...electronics module. Include setup sheet and service configuration plot in host computer. Try one . D Ensure that could cause the belt to your HP Response Center. For more of RSĆ232ĆC loopback test. D Are the marks visible on again to see if the problem disappears... one or more precise troubleshooting ' page 8Ć23, w System Errors. D Reconnect or replace the trailing cable. Load Media + Error + Normal: Error in the YĆaxis (carriage axis). D Is XĆaxis calibration done? If not, check cartridges. If so, the problem may be in correct working correctly, the...
...electronics module. Include setup sheet and service configuration plot in host computer. Try one . D Ensure that could cause the belt to your HP Response Center. For more of RSĆ232ĆC loopback test. D Are the marks visible on again to see if the problem disappears... one or more precise troubleshooting ' page 8Ć23, w System Errors. D Reconnect or replace the trailing cable. Load Media + Error + Normal: Error in the YĆaxis (carriage axis). D Is XĆaxis calibration done? If not, check cartridges. If so, the problem may be in correct working correctly, the...
Service Manual
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...or the trailing cable is disconnected. D Faulty fan, or fan is faulty. The possible causes could be: D Missing or badly seated cartridge. D If no service note deals with the: D MediaĆmotor encoder cable D Media motor D Electronics module. See Steady 1389....broken between the two processors on again to your HP Response Center. Error + Ready + Roll: Library Error. Replace the electronics module. Steady 1346 Steady 1348 Plain + Error +Film + Normal: Electrical error The possible causes could be with this error, report the problem to see if the problem disappears...
...or the trailing cable is disconnected. D Faulty fan, or fan is faulty. The possible causes could be: D Missing or badly seated cartridge. D If no service note deals with the: D MediaĆmotor encoder cable D Media motor D Electronics module. See Steady 1389....broken between the two processors on again to your HP Response Center. Error + Ready + Roll: Library Error. Replace the electronics module. Steady 1346 Steady 1348 Plain + Error +Film + Normal: Electrical error The possible causes could be with this error, report the problem to see if the problem disappears...
Service Manual
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...: Firmware failure (generic). D Incorrect routing of the following: Steady 13459 D Turn the plotter off , and then on again to your HP Response Center. Plain + Error + Film + Fast + Roll: CartridgeĆalignment firmware error. D Faulty motor encoder. Include setup sheet and service configuration plot in the correct position by trying to knock against it.) D Check...
...: Firmware failure (generic). D Incorrect routing of the following: Steady 13459 D Turn the plotter off , and then on again to your HP Response Center. Plain + Error + Film + Fast + Roll: CartridgeĆalignment firmware error. D Faulty motor encoder. Include setup sheet and service configuration plot in the correct position by trying to knock against it.) D Check...
Service Manual
Page 153
... to electrical problems, others electronic, and some mechanical. 230 250C System Errors for the DesignJet 230 and 250C Plotters The DesignJet 230 and 250C plotters have many failure modes that you may be able to find out what line of the system error are due to different lines in cartridgeĆvoltage regulation: D Faulty or badly connected trailing...
... to electrical problems, others electronic, and some mechanical. 230 250C System Errors for the DesignJet 230 and 250C Plotters The DesignJet 230 and 250C plotters have many failure modes that you may be able to find out what line of the system error are due to different lines in cartridgeĆvoltage regulation: D Faulty or badly connected trailing...
Service Manual
Page 154
... DRAM addresses test: D Faulty electronics module. 3097 3096 3162 Unknown DRAM error: D Faulty electronics module. 3121 3120 3186 Error in the test of the masked ROM: D Faulty electronics module. 187 187 187 Failure in cartridge initialization: D Faulty or badly connected trailing cable. 314 314 314 Failure in fan connection....c selftest.c selftest.c Line Number Firmware Firmware Firmware A.01.03 A.01.04 A.01.05 Failure (and most frequent causes) 3001 3000 3066 Error in mainĆPCA DRAM test: D Faulty electronics module. 8Ć20 Troubleshooting C4699Ć90000
... DRAM addresses test: D Faulty electronics module. 3097 3096 3162 Unknown DRAM error: D Faulty electronics module. 3121 3120 3186 Error in the test of the masked ROM: D Faulty electronics module. 187 187 187 Failure in cartridge initialization: D Faulty or badly connected trailing cable. 314 314 314 Failure in fan connection....c selftest.c selftest.c Line Number Firmware Firmware Firmware A.01.03 A.01.04 A.01.05 Failure (and most frequent causes) 3001 3000 3066 Error in mainĆPCA DRAM test: D Faulty electronics module. 8Ć20 Troubleshooting C4699Ć90000
Service Manual
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... given line number corresponds to different lines in the following table. (Make sure that cause system errors. Secondary Fibis test failed: D Faulty electronics module. Error in cartridgeĆvoltage regulation: D Faulty or badly connected trailing cable. C4699Ć90000 Troubleshooting 8Ć23 ... If possible, print the service configuration plot (see ' page 8Ć50). Cartridge continuity: D Cartridges badly seated. 330 350C System Errors for the DesignJet 330 and 350C Plotters The DesignJet 330 and 350C plotters have many failure modes that you may be able to ...
... given line number corresponds to different lines in the following table. (Make sure that cause system errors. Secondary Fibis test failed: D Faulty electronics module. Error in cartridgeĆvoltage regulation: D Faulty or badly connected trailing cable. C4699Ć90000 Troubleshooting 8Ć23 ... If possible, print the service configuration plot (see ' page 8Ć50). Cartridge continuity: D Cartridges badly seated. 330 350C System Errors for the DesignJet 330 and 350C Plotters The DesignJet 330 and 350C plotters have many failure modes that you may be able to ...