HP Designjet T790 Support Question
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Question posted by wilson32k on September 22nd, 2023
Mi Ploter Hp T790 No Reconoce Los Cabezales
Current Answers
Answer #1: Posted by SonuKumar on September 22nd, 2023 10:58 AM
It is unusual for an HP Designjet T790 plotter to ask you to replace all of the ink cartridges at once. This could be due to a number of factors, including:
A problem with the printhead
A problem with the ink cartridge sensor
A problem with the printer's firmware
To troubleshoot the issue, I recommend the following steps:
Clean the printhead. This can be done using the printer's built-in cleaning routine.
Inspect the ink cartridges. Make sure that they are properly installed and that there is no ink leaking from them.
Update the printer's firmware. You can download the latest firmware from the HP website.
Reset the printer to factory defaults. This will clear all of the printer's settings and may resolve the issue.
If you have tried all of the above steps and the printer is still asking you to replace all of the ink cartridges, you may need to contact HP support for assistance.
Additional tips:
Make sure that you are using genuine HP ink cartridges. Non-genuine ink cartridges can cause a variety of problems, including print quality issues and ink cartridge errors.
Store unused ink cartridges in a cool, dry place.
If you are not going to be using your printer for an extended period of time, it is a good idea to power it off and unplug it. This will help to prevent the ink from drying out.
I hope this information is helpful.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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