Security Features
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... provided Note: When the Intermediate or Maximum locks are known and understood. Note: In PageWide XL, when the user attempts to Paper App Settings App Paper Entry Access Printer Information App Access ...2 - Moderate 1 - Moderate 3 - When the control panel is used. Maximum 3 - HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper ...Minimum 2 - Minimum 1 - Minimum - If a user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel.
... provided Note: When the Intermediate or Maximum locks are known and understood. Note: In PageWide XL, when the user attempts to Paper App Settings App Paper Entry Access Printer Information App Access ...2 - Moderate 1 - Moderate 3 - When the control panel is used. Maximum 3 - HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper ...Minimum 2 - Minimum 1 - Minimum - If a user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel.
Limited Warranty
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...instructions for the Limited Warranty Period specified above . Operation outside the product's specifications. Until the HP ink is depleted or the "end of warranty" date printed on the cartridge is warranted for one year from the date of installation, as long as the printhead is... Improper or inadequate maintenance or calibration as defined in the product documentation or as directed by HP. HP Limited Warranty statement HP product Printer Software Printhead Print or Ink cartridge Limited Warranty Period 90 days 90 days from the date of purchase by the customer Replacement printheads...
...instructions for the Limited Warranty Period specified above . Operation outside the product's specifications. Until the HP ink is depleted or the "end of warranty" date printed on the cartridge is warranted for one year from the date of installation, as long as the printhead is... Improper or inadequate maintenance or calibration as defined in the product documentation or as directed by HP. HP Limited Warranty statement HP product Printer Software Printhead Print or Ink cartridge Limited Warranty Period 90 days 90 days from the date of purchase by the customer Replacement printheads...
Limited Warranty
Page 6
... of time, normally five (5) business days. Contact your product. Parts for the travel areas. 2 HP Limited Warranty statement ENWW If assistance is not covered by the use of a refilled or non-original HP consumable product (ink, printhead, or ink cartridge) does not affect either repair or replace the product which proves to replace these parts...
... of time, normally five (5) business days. Contact your product. Parts for the travel areas. 2 HP Limited Warranty statement ENWW If assistance is not covered by the use of a refilled or non-original HP consumable product (ink, printhead, or ink cartridge) does not affect either repair or replace the product which proves to replace these parts...
User Guide
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...Check usage statistics for a job ...158 Check cost assignment ...159 13 Handling ink cartridges and printhead ...161 About the ink cartridges ...162 Check the ink cartridges status ...162 Remove an ink cartridge ...162 Insert an ink cartridge ...163 About the printhead ...165 Check the printhead status ...165 Remove the printhead...Safe mode ...171 14 Printer maintenance ...172 Check printer status ...173 Clean the exterior of the printer ...173 Maintain the ink cartridges ...173 Move or store the printer ...173 Update the firmware ...174 Update the software ...175 Printer maintenance kits ...175...
...Check usage statistics for a job ...158 Check cost assignment ...159 13 Handling ink cartridges and printhead ...161 About the ink cartridges ...162 Check the ink cartridges status ...162 Remove an ink cartridge ...162 Insert an ink cartridge ...163 About the printhead ...165 Check the printhead status ...165 Remove the printhead...Safe mode ...171 14 Printer maintenance ...172 Check printer status ...173 Clean the exterior of the printer ...173 Maintain the ink cartridges ...173 Move or store the printer ...173 Update the firmware ...174 Update the software ...175 Printer maintenance kits ...175...
User Guide
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... ...219 Image Diagnostics Print ...219 If you still have a problem ...221 19 Troubleshooting ink cartridge and printhead issues ...223 Cannot insert an ink cartridge ...224 Ink cartridge status messages ...224 Cannot insert the printhead ...224 The front-panel display recommends reseating or... ...230 21 Front-panel error messages ...231 System error log ...231 22 HP Customer Care ...232 Introduction ...233 HP Professional Services ...233 Customer Self Repair ...234 Contact HP Support ...234 23 Printer specifications ...235 Functional specifications ...236 Mobile printing specifications ...
... ...219 Image Diagnostics Print ...219 If you still have a problem ...221 19 Troubleshooting ink cartridge and printhead issues ...223 Cannot insert an ink cartridge ...224 Ink cartridge status messages ...224 Cannot insert the printhead ...224 The front-panel display recommends reseating or... ...230 21 Front-panel error messages ...231 System error log ...231 22 HP Customer Care ...232 Introduction ...233 HP Professional Services ...233 Customer Self Repair ...234 Contact HP Support ...234 23 Printer specifications ...235 Functional specifications ...236 Mobile printing specifications ...
User Guide
Page 15
Front panel 4. Front view 1. Stacker 3. Main components The following front and rear views of the printer illustrate the main components. Scanner 2. Ink cartridge slot 5. 1st drawer 6. 2nd drawer (XL 3600dr only) ENWW Main components 7
Front panel 4. Front view 1. Stacker 3. Main components The following front and rear views of the printer illustrate the main components. Scanner 2. Ink cartridge slot 5. 1st drawer 6. 2nd drawer (XL 3600dr only) ENWW Main components 7
User Guide
Page 87
...181. ● Check that you have a XL 3600dr printer, load two rolls of your jobs. Therefore, nesting jobs can protect selected paper types to save ink as well as saving paper (see Solve paper mismatch on page 90). ● Check the ink levels remaining in your ink cartridges. To protect a paper type, tap , ...For draft prints, use plain paper and move the print-quality slider to the left end of the roll from a printer driver or other . ● HP recommends the use brand-new long rolls of paper. ● If you want to protect. If the printer finishes one roll, it . ● If...
...181. ● Check that you have a XL 3600dr printer, load two rolls of your jobs. Therefore, nesting jobs can protect selected paper types to save ink as well as saving paper (see Solve paper mismatch on page 90). ● Check the ink levels remaining in your ink cartridges. To protect a paper type, tap , ...For draft prints, use plain paper and move the print-quality slider to the left end of the roll from a printer driver or other . ● HP recommends the use brand-new long rolls of paper. ● If you want to protect. If the printer finishes one roll, it . ● If...
User Guide
Page 169
13 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information ● Safe mode ENWW 161
13 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information ● Safe mode ENWW 161
User Guide
Page 170
... you need to remove an ink cartridge. ● The ink cartridge is not automatically cancelled: unless you want to do so (see Ink cartridge status messages on page 181. HP Utility procedures ● In the HP DesignJet Utility for Windows, go to the Overview tab, each cartridge's status is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS X, select...
... you need to remove an ink cartridge. ● The ink cartridge is not automatically cancelled: unless you want to do so (see Ink cartridge status messages on page 181. HP Utility procedures ● In the HP DesignJet Utility for Windows, go to the Overview tab, each cartridge's status is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS X, select...
User Guide
Page 171
Open the ink cartridge cover on the connection. Grip the cartridge you wish to remove. 4. NOTE: Avoid touching the end of the printer. 3. Insert an ink cartridge 1. ENWW Insert an ink cartridge 163 NOTE: Avoid storing partially used ink cartridges. 5. or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- The front-panel display identifies the missing ink cartridge. Pull the cartridge straight up. 2. Before removing the cartridge from its wrapping, shake it vigorously.
Open the ink cartridge cover on the connection. Grip the cartridge you wish to remove. 4. NOTE: Avoid touching the end of the printer. 3. Insert an ink cartridge 1. ENWW Insert an ink cartridge 163 NOTE: Avoid storing partially used ink cartridges. 5. or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- The front-panel display identifies the missing ink cartridge. Pull the cartridge straight up. 2. Before removing the cartridge from its wrapping, shake it vigorously.
User Guide
Page 172
... been correctly inserted. It may not be possible to use non-HP ink cartridges, this choice has several serious disadvantages. Insert the ink cartridge into position. Check that the cartridge has been inserted. cyan, magenta, and yellow on the cartridge label. 3. Although it snaps into its slot: photo black, gray, and matte black on page 224. 5. 2. Unwrap...
... been correctly inserted. It may not be possible to use non-HP ink cartridges, this choice has several serious disadvantages. Insert the ink cartridge into position. Check that the cartridge has been inserted. cyan, magenta, and yellow on the cartridge label. 3. Although it snaps into its slot: photo black, gray, and matte black on page 224. 5. 2. Unwrap...
User Guide
Page 173
...connected to prevent the printer from the HP Utility. Check the printhead status The printer automatically checks and services the printhead after each print. Any service or repair required as a result is pressed down) to the ink cartridges and jets ink onto the paper. See the limited...Observe precautions when handling the printhead because it is being used . If the warranty status is See warranty note, this indicates that non-HP ink is an ESD-sensitive device (see Printhead status messages on page 231 ● Volume of warranty, this information from moving. Avoid ...
...connected to prevent the printer from the HP Utility. Check the printhead status The printer automatically checks and services the printhead after each print. Any service or repair required as a result is pressed down) to the ink cartridges and jets ink onto the paper. See the limited...Observe precautions when handling the printhead because it is being used . If the warranty status is See warranty note, this indicates that non-HP ink is an ESD-sensitive device (see Printhead status messages on page 231 ● Volume of warranty, this information from moving. Avoid ...
User Guide
Page 174
... position for more than three minutes without inserting or removing the printhead, it tries to move back to lift the scanner. 166 Chapter 13 Handling ink cartridges and printhead ENWW From the front panel, tap , then , then Replace.
... position for more than three minutes without inserting or removing the printhead, it tries to move back to lift the scanner. 166 Chapter 13 Handling ink cartridges and printhead ENWW From the front panel, tap , then , then Replace.
User Guide
Page 176
...printhead NOTE: You cannot insert a new printhead successfully if a connected ink cartridge has not enough ink to complete the printhead replacement process. You can use the old cartridge later if it as you should replace the ink cartridge before inserting the new printhead. CAUTION: Insert the printhead slowly and ...vertically, straight down. Insert the new printhead. In this case, you insert it. 168 Chapter 13 Handling ink cartridges and printhead ENWW Grasp the printhead by the blue pieces on each side. 9. Lift the printhead out of the carriage. It may...
...printhead NOTE: You cannot insert a new printhead successfully if a connected ink cartridge has not enough ink to complete the printhead replacement process. You can use the old cartridge later if it as you should replace the ink cartridge before inserting the new printhead. CAUTION: Insert the printhead slowly and ...vertically, straight down. Insert the new printhead. In this case, you insert it. 168 Chapter 13 Handling ink cartridges and printhead ENWW Grasp the printhead by the blue pieces on each side. 9. Lift the printhead out of the carriage. It may...
User Guide
Page 178
...on page 225. 7. If the printer finds problems in the operation of printing, the printing modes used, any 170 Chapter 13 Handling ink cartridges and printhead ENWW When the printhead has been inserted correctly and is properly closed. NOTE: If the printer does not beep when you... insert the printhead and the Replace message appears on page 132. Storage of anonymous usage information Each ink cartridge contains a memory chip that it takes longer, up to perform a color calibration after inserting a new printhead. Lower the scanner. 6. You ...
...on page 225. 7. If the printer finds problems in the operation of printing, the printing modes used, any 170 Chapter 13 Handling ink cartridges and printhead ENWW When the printhead has been inserted correctly and is properly closed. NOTE: If the printer does not beep when you... insert the printhead and the Replace message appears on page 132. Storage of anonymous usage information Each ink cartridge contains a memory chip that it takes longer, up to perform a color calibration after inserting a new printhead. Lower the scanner. 6. You ...
User Guide
Page 179
...protect the printer and the printheads from ink cartridges returned to HP's free return and recycling program (HP Planet Partners: http://www.hp.com/recycle). NOTE: This printer is designed for ink cartridges to be used with every print. The...ink cartridge is unable to warrant the performance of the printing system when operated outside of environmental specifications, and when a used, refilled, or counterfeit ink cartridge has been detected, the printer will operate in the future. NOTE: Dynamic security enabled printer. HP DesignJet printing systems, including original HP inks...
...protect the printer and the printheads from ink cartridges returned to HP's free return and recycling program (HP Planet Partners: http://www.hp.com/recycle). NOTE: This printer is designed for ink cartridges to be used with every print. The...ink cartridge is unable to warrant the performance of the printing system when operated outside of environmental specifications, and when a used, refilled, or counterfeit ink cartridge has been detected, the printer will operate in the future. NOTE: Dynamic security enabled printer. HP DesignJet printing systems, including original HP inks...
User Guide
Page 180
14 Printer maintenance ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure File Erase ● Disk Wipe 172 Chapter 14 Printer maintenance ENWW
14 Printer maintenance ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure File Erase ● Disk Wipe 172 Chapter 14 Printer maintenance ENWW
User Guide
Page 181
... anti-tilt supports, please contact HP authorized service personnel. 2. Please contact HP authorized service personnel. 1. If you regularly touch as part of normal operation with a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap. WARNING! Maintain the ink cartridges During the normal lifetime of a cartridge, no paper is loaded...
... anti-tilt supports, please contact HP authorized service personnel. 2. Please contact HP authorized service personnel. 1. If you regularly touch as part of normal operation with a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap. WARNING! Maintain the ink cartridges During the normal lifetime of a cartridge, no paper is loaded...
User Guide
Page 190
... ENWW NOTE: Paper types not supported by parentheses, the paper is likely to change. Ink cartridges Cartridge HP 766 300-ml Cyan DesignJet Ink Cartridge HP 766 300-ml Magenta DesignJet Ink Cartridge HP 766 300-ml Yellow DesignJet Ink Cartridge HP 766 300-ml Matte Black DesignJet Ink Cartridge HP 766 300-ml Gray DesignJet Ink Cartridge HP 766 300-ml Photo Black DesignJet Ink Cartridge Part number P2V89A P2V90A P2V91A P2V92A P2V93A P2V94A Printhead Printhead...
... ENWW NOTE: Paper types not supported by parentheses, the paper is likely to change. Ink cartridges Cartridge HP 766 300-ml Cyan DesignJet Ink Cartridge HP 766 300-ml Magenta DesignJet Ink Cartridge HP 766 300-ml Yellow DesignJet Ink Cartridge HP 766 300-ml Matte Black DesignJet Ink Cartridge HP 766 300-ml Gray DesignJet Ink Cartridge HP 766 300-ml Photo Black DesignJet Ink Cartridge Part number P2V89A P2V90A P2V91A P2V92A P2V93A P2V94A Printhead Printhead...
User Guide
Page 217
You are likely to see Maintain the ink cartridges on page 65). See Paper source on page 65). In some cases, you have moved the print-quality slider to the 'Speed' end of recommended ... the wrong paper type selected, you could experience poor print quality and incorrect colors, and perhaps even damage to the printheads. ● Check that your ink cartridges and printheads have not passed their expiration dates: see lower print quality if you can overcome a print-quality problem merely by selecting a higher print-quality...
You are likely to see Maintain the ink cartridges on page 65). See Paper source on page 65). In some cases, you have moved the print-quality slider to the 'Speed' end of recommended ... the wrong paper type selected, you could experience poor print quality and incorrect colors, and perhaps even damage to the printheads. ● Check that your ink cartridges and printheads have not passed their expiration dates: see lower print quality if you can overcome a print-quality problem merely by selecting a higher print-quality...