Trusted Platform Module - User Guide
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... and MFPs ...3 Product Dimensions ...3 Product hardware setup and software installation 4 2 Manage the product ...7 View TPM status via HP Embedded Web Server (EWS 8 How to access the HP Embedded Web Server (EWS 8 Product security features ...8 Installation confirmation 8 Certificates and the TPM 8 EWS ...8 Stop using TPM... ...9 Install a new or re-enable an existing TPM after disabling a previous TPM 14 3 Solve problems ...17 HP TPM related error codes ...18 Software and firmware updates ...19 4 Service and Troubleshooting ...21 Customer support ...21 Index ...23 ENWW iii
... and MFPs ...3 Product Dimensions ...3 Product hardware setup and software installation 4 2 Manage the product ...7 View TPM status via HP Embedded Web Server (EWS 8 How to access the HP Embedded Web Server (EWS 8 Product security features ...8 Installation confirmation 8 Certificates and the TPM 8 EWS ...8 Stop using TPM... ...9 Install a new or re-enable an existing TPM after disabling a previous TPM 14 3 Solve problems ...17 HP TPM related error codes ...18 Software and firmware updates ...19 4 Service and Troubleshooting ...21 Customer support ...21 Index ...23 ENWW iii
Trusted Platform Module - User Guide
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Refer to www.hp.com/support/. 6 Chapter 1 Product overview ENWW After the printer has initialized, print a configuration page. 8. Plug in the power cords and network cable, and then turn the printer on this page and verify that HP TPM Accessory: Enabled is listed. Look under the Installed Personalities and Options heading on . 9. For additional TPM user information and troubleshooting, go to the printer documentation for instructions.
Refer to www.hp.com/support/. 6 Chapter 1 Product overview ENWW After the printer has initialized, print a configuration page. 8. Plug in the power cords and network cable, and then turn the printer on this page and verify that HP TPM Accessory: Enabled is listed. Look under the Installed Personalities and Options heading on . 9. For additional TPM user information and troubleshooting, go to the printer documentation for instructions.
Trusted Platform Module - User Guide
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Get support for your product or at www.hp.com/support Have the printer name, serial number, date of purchase, and problem description ready. 4 Service and Troubleshooting Customer support Get telephone support, free during your warranty period, for products used with your Country/region phone numbers are on the flyer that was in the country/region. box with a Macintosh computer www.hp.com/go/macosx Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp.com/go/carepack ENWW Customer support 21
Get support for your product or at www.hp.com/support Have the printer name, serial number, date of purchase, and problem description ready. 4 Service and Troubleshooting Customer support Get telephone support, free during your warranty period, for products used with your Country/region phone numbers are on the flyer that was in the country/region. box with a Macintosh computer www.hp.com/go/macosx Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp.com/go/carepack ENWW Customer support 21
Trusted Platform Module - Installation Guide
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11 After the printer has initialized, print a configuration page. For additional TPM user information and troubleshooting, go to the printer documentation for instructions. Look under the Installed Personalities and Options heading on this page and verify that HP Printer Trusted Platform Module: Enabled is listed. Refer to www.hp.com/support/Trusted_Platform_Module_Accessory. 3
11 After the printer has initialized, print a configuration page. For additional TPM user information and troubleshooting, go to the printer documentation for instructions. Look under the Installed Personalities and Options heading on this page and verify that HP Printer Trusted Platform Module: Enabled is listed. Refer to www.hp.com/support/Trusted_Platform_Module_Accessory. 3
Inclusive Design Guide
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... customers is a high priority for HP HP is committed to creating innovative designs and solutions that make your HP printer easier to use for troubleshooting 2 Guide | HP Inclusive Design With an extensive range of printing product lines, HP endeavors to match features and options with... disabilities. Note: To learn about the features for all-round usability, such as blindness, limited vision, and color...
... customers is a high priority for HP HP is committed to creating innovative designs and solutions that make your HP printer easier to use for troubleshooting 2 Guide | HP Inclusive Design With an extensive range of printing product lines, HP endeavors to match features and options with... disabilities. Note: To learn about the features for all-round usability, such as blindness, limited vision, and color...
Print Media Guide
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Table of contents 1 Overview ...1 How HP LaserJet printers work ...1 Other resources ...2 2 Guidelines for using print media ...3 Using print media ...4 Preparing print media for use ...4 Using paper ...5 Reading a ream label ...5 Opening and loading... ...20 Guidelines for using overhead transparencies 20 Printing on both sides of the paper ...21 Shipping and storing print media ...22 Environmental considerations ...22 3 Troubleshooting print media problems ...25 Basic troubleshooting tasks ...25 Types of print media to avoid ...26 Paper problems ...28 Frequent paper jams ...28 ENWW iii
Table of contents 1 Overview ...1 How HP LaserJet printers work ...1 Other resources ...2 2 Guidelines for using print media ...3 Using print media ...4 Preparing print media for use ...4 Using paper ...5 Reading a ream label ...5 Opening and loading... ...20 Guidelines for using overhead transparencies 20 Printing on both sides of the paper ...21 Shipping and storing print media ...22 Environmental considerations ...22 3 Troubleshooting print media problems ...25 Basic troubleshooting tasks ...25 Types of print media to avoid ...26 Paper problems ...28 Frequent paper jams ...28 ENWW iii
Print Media Guide
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... long-term reliability, the print media must be caused by poor-quality print media. However, to HP Monochrome LaserJet printers, HP color LaserJet printers, and HP LaserJet MFPs unless otherwise noted. HP LaserJet printers use of high-quality print media available. NOTE: Digital multimedia projectors are several steps. The ... the paper path, a scanning laser beam writes an electrostatic image onto a rotating photosensitive drum. NOTE: When HP LaserJet printers are unfamiliar to help troubleshoot HP LaserJet printer problems that might encounter some terms that information.
... long-term reliability, the print media must be caused by poor-quality print media. However, to HP Monochrome LaserJet printers, HP color LaserJet printers, and HP LaserJet MFPs unless otherwise noted. HP LaserJet printers use of high-quality print media available. NOTE: Digital multimedia projectors are several steps. The ... the paper path, a scanning laser beam writes an electrostatic image onto a rotating photosensitive drum. NOTE: When HP LaserJet printers are unfamiliar to help troubleshoot HP LaserJet printer problems that might encounter some terms that information.
Print Media Guide
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... input source. (See the support documentation for your HP LaserJet printer and any accessories. ● Reading a ream label ● Opening and loading paper ● Setting the correct media type and size ● Paper types ● Guidelines for duplexing). NOTE: For print quality issues, see Troubleshooting print media problems on page 8. The preferred side...
... input source. (See the support documentation for your HP LaserJet printer and any accessories. ● Reading a ream label ● Opening and loading paper ● Setting the correct media type and size ● Paper types ● Guidelines for duplexing). NOTE: For print quality issues, see Troubleshooting print media problems on page 8. The preferred side...
Print Media Guide
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...not scorch, melt, ignite, offset materials, or release undesirable emissions when heated to 1015 ohms - Cuts must be degraded at outer ranges). To troubleshoot paper problems, see Paper problems on page 28. Landscape feeding: long grain. 109 to 1015 ohms/square. 109 to 205°C (401... flat within your printer for specific information. 1.2 minimum Taber or 140 mN for machine direction. 0.8 minimum Taber or 90 mN for HP color LaserJet printers). 100% chemical pulp and/or cotton content; Use paper that came with up to 250 Sheffield extended (fusing or feeding performance ...
...not scorch, melt, ignite, offset materials, or release undesirable emissions when heated to 1015 ohms - Cuts must be degraded at outer ranges). To troubleshoot paper problems, see Paper problems on page 28. Landscape feeding: long grain. 109 to 1015 ohms/square. 109 to 205°C (401... flat within your printer for specific information. 1.2 minimum Taber or 140 mN for machine direction. 0.8 minimum Taber or 90 mN for HP color LaserJet printers). 100% chemical pulp and/or cotton content; Use paper that came with up to 250 Sheffield extended (fusing or feeding performance ...
Print Media Guide
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...your print-quality problems isolated to avoid on page 26 and Guidelines for using print media on page 22.) - Temperature - 3 Troubleshooting print media problems Problems with print quality and media handling typically result from print media that does not meet the specifications, that has...printer operates or in which the print media is not in good condition? Humidity - Cleanliness Basic troubleshooting tasks If you using the troubleshooting checklist, perform these basic troubleshooting tasks. Is it curled or wrinkled? ● Are you cannot determine the cause of print defects...
...your print-quality problems isolated to avoid on page 26 and Guidelines for using print media on page 22.) - Temperature - 3 Troubleshooting print media problems Problems with print quality and media handling typically result from print media that does not meet the specifications, that has...printer operates or in which the print media is not in good condition? Humidity - Cleanliness Basic troubleshooting tasks If you using the troubleshooting checklist, perform these basic troubleshooting tasks. Is it curled or wrinkled? ● Are you cannot determine the cause of print defects...
Print Media Guide
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... exposed to a fusing temperature of 205°C (401°F) for 0.1 second (0.4 second for HP color LaserJet printers). Types of print media to avoid To ensure proper performance of your envelope. - See the support documentation for your envelope and see the troubleshooting section in the tray. An example would be overhead transparencies that are recommended...
... exposed to a fusing temperature of 205°C (401°F) for 0.1 second (0.4 second for HP color LaserJet printers). Types of print media to avoid To ensure proper performance of your envelope. - See the support documentation for your envelope and see the troubleshooting section in the tray. An example would be overhead transparencies that are recommended...
Print Media Guide
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... light or too flimsy. Perform the printer cleaning procedures that the media meets the requirements for the correct output tray selection. For most HP LaserJet printers you can use a cleaning page to the paper fibers, they can cause poor print alignment, mis-stacking, improper fit in the...is too smooth or too rough. Make sure that came with the paper sensors. This can build up in your printer. 28 Chapter 3 Troubleshooting print media problems ENWW See the user documentation for your printer for your printer. ● Feed from a paper jam, follow the directions ...
... light or too flimsy. Perform the printer cleaning procedures that the media meets the requirements for the correct output tray selection. For most HP LaserJet printers you can use a cleaning page to the paper fibers, they can cause poor print alignment, mis-stacking, improper fit in the...is too smooth or too rough. Make sure that came with the paper sensors. This can build up in your printer. 28 Chapter 3 Troubleshooting print media problems ENWW See the user documentation for your printer for your printer. ● Feed from a paper jam, follow the directions ...
Print Media Guide
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..., if you are feeding the paper in landscape mode and you are experiencing curl, try feeding the paper in portrait mode, if possible. 30 Chapter 3 Troubleshooting print media problems ENWW Paper orientation (direction in which the paper is fed into the printer) is too moist, resulting in waviness or curl. Table...
..., if you are feeding the paper in landscape mode and you are experiencing curl, try feeding the paper in portrait mode, if possible. 30 Chapter 3 Troubleshooting print media problems ENWW Paper orientation (direction in which the paper is fed into the printer) is too moist, resulting in waviness or curl. Table...
Print Media Guide
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...the page: ● The moisture content of the paper might be caused by the print media. You might help to troubleshoot the problems. Background toner particles If the amount of environmental humidity. Store the paper in the envelope construction. Avoid printing ...in heat and moisture. See Preparing print media for characteristics of good envelope construction. Try removing the top few 32 Chapter 3 Troubleshooting print media problems ENWW See the documentation that are better constructed. Folds are better constructed. Try different envelopes that are not sharply ...
...the page: ● The moisture content of the paper might be caused by the print media. You might help to troubleshoot the problems. Background toner particles If the amount of environmental humidity. Store the paper in the envelope construction. Avoid printing ...in heat and moisture. See Preparing print media for characteristics of good envelope construction. Try removing the top few 32 Chapter 3 Troubleshooting print media problems ENWW See the documentation that are better constructed. Folds are better constructed. Try different envelopes that are not sharply ...
Print Media Guide
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... embossed paper 8 encapsulated adhesives, avoiding 14 engraved paper 8 envelope feeders 14 envelopes feeding, troubleshooting 25 frequent jams 31 gray areas, troubleshooting 31 guidelines for using 16 large 15 printers supporting 14 specifications 14, 15, 16 standard ...carrier sheets, labels 18 cartons, storing 22 characters, malformed or wavy, troubleshooting 32 checklist, troubleshooting 25 chemical stability specifications 8 clasps, avoiding envelopes with 14 coated paper 5, 8, 26 cockle finishes 8 colored paper 8 composition, paper specifications 11 conditioning media 4, 22 converted media 8...
... embossed paper 8 encapsulated adhesives, avoiding 14 engraved paper 8 envelope feeders 14 envelopes feeding, troubleshooting 25 frequent jams 31 gray areas, troubleshooting 31 guidelines for using 16 large 15 printers supporting 14 specifications 14, 15, 16 standard ...carrier sheets, labels 18 cartons, storing 22 characters, malformed or wavy, troubleshooting 32 checklist, troubleshooting 25 chemical stability specifications 8 clasps, avoiding envelopes with 14 coated paper 5, 8, 26 cockle finishes 8 colored paper 8 composition, paper specifications 11 conditioning media 4, 22 converted media 8...
Print Media Guide
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... units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36...
... units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36...
Print Media Guide
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... 5, 28 temperature specifications preprinted paper 8, 11 storing and using media 22 terminology definitions 43 testing media envelopes 15 non-HP 3 text grade 35, 36 thermography 8 thick paper. See heavy paper thin paper, troubleshooting 28 toner 1 chemical stability of paper loading correctly 6 printing on both sides of the paper 21 punched paper 8 R reams...
... 5, 28 temperature specifications preprinted paper 8, 11 storing and using media 22 terminology definitions 43 testing media envelopes 15 non-HP 3 text grade 35, 36 thermography 8 thick paper. See heavy paper thin paper, troubleshooting 28 toner 1 chemical stability of paper loading correctly 6 printing on both sides of the paper 21 punched paper 8 R reams...
Print Media Guide
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... folders, avoiding 8, 22 volume resistivity, specifications for 11 W warping, preventing 22 warranty, HP 3 watermarks, paper with 14 wrapping ream labels 5 specifications 11 storing media 22 wrinkled envelopes, troubleshooting 32 Z zone coating, adhesives 18 52 Index ENWW See curl websites HP 2 weight basis, equivalence tables 35 envelope specifications 14, 16 equivalence table 36 heavy...
... folders, avoiding 8, 22 volume resistivity, specifications for 11 W warping, preventing 22 warranty, HP 3 watermarks, paper with 14 wrapping ream labels 5 specifications 11 storing media 22 wrinkled envelopes, troubleshooting 32 Z zone coating, adhesives 18 52 Index ENWW See curl websites HP 2 weight basis, equivalence tables 35 envelope specifications 14, 16 equivalence table 36 heavy...
User Guide 1
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......59 Advanced configuration with HP Embedded Web Server (EWS 60 Introduction ...60 How to access the HP Embedded Web Server (EWS 60 HP Embedded Web Server features 61 Information tab ...61 General tab ...62 Print tab ...62 Troubleshooting tab ...63 Security tab ...63 HP Web Services tab ...64 ...Networking tab ...64 Other Links list ...65 Advanced configuration with HP Utility for OS X 66 Open HP Utility ...66 HP Utility features ...66 Configure IP network settings ...68 Printer...
......59 Advanced configuration with HP Embedded Web Server (EWS 60 Introduction ...60 How to access the HP Embedded Web Server (EWS 60 HP Embedded Web Server features 61 Information tab ...61 General tab ...62 Print tab ...62 Troubleshooting tab ...63 Security tab ...63 HP Web Services tab ...64 ...Networking tab ...64 Other Links list ...65 Advanced configuration with HP Utility for OS X 66 Open HP Utility ...66 HP Utility features ...66 Configure IP network settings ...68 Printer...