HP Color LaserJet CP2020 Series - Software Technical Reference
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...colors ...29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP... 44 Set up E-mail Alerts 48 Product Information folder 50 Demonstration Pages 51 Help folder ...51 Troubleshooting 52 Paper and Print Media 53 Color Printing Tools 54 Animated Demonstrations 55 User Guide 56 Device Settings folder 57 Device Information 58 Paper Handling...
...colors ...29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP... 44 Set up E-mail Alerts 48 Product Information folder 50 Demonstration Pages 51 Help folder ...51 Troubleshooting 52 Paper and Print Media 53 Color Printing Tools 54 Animated Demonstrations 55 User Guide 56 Device Settings folder 57 Device Information 58 Paper Handling...
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... Configuration 80 Network Identification 80 Advanced 81 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status... 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log 93 ...
... Configuration 80 Network Identification 80 Advanced 81 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status... 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log 93 ...
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... Detailed Mac OS X installation 238 Main Install dialog sequence 238 Printer setup ...240 Set up a printer with Mac OS X V10.4 241 Troubleshooting Notes 241 Supported utilities for Macintosh ...243 HP EWS Gateway ...243 Use features in the Macintosh printer driver 244 Create and use printing presets in Macintosh 244 Resize documents or... Print on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW
... Detailed Mac OS X installation 238 Main Install dialog sequence 238 Printer setup ...240 Set up a printer with Mac OS X V10.4 241 Troubleshooting Notes 241 Supported utilities for Macintosh ...243 HP EWS Gateway ...243 Use features in the Macintosh printer driver 244 Create and use printing presets in Macintosh 244 Resize documents or... Print on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW
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...264 ADD/REMOVE PROGRAMS 265 V. LEGAL STATEMENTS 265 TRADEMARK NOTICES 265 WARRANTY AND COPYRIGHT 265 Troubleshooting ...267 Port communication ...267 Overview ...267 USB port connections 267 Device conflicts in Windows ...troubleshooting and resolving product conflicts ...... 268 Installed product 268 File to Install HP Web Jetadmin 10.0 250 Supported paper tables ...251 Special paper guidelines table ...253 Sizes (min & max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet CP2020...
...264 ADD/REMOVE PROGRAMS 265 V. LEGAL STATEMENTS 265 TRADEMARK NOTICES 265 WARRANTY AND COPYRIGHT 265 Troubleshooting ...267 Port communication ...267 Overview ...267 USB port connections 267 Device conflicts in Windows ...troubleshooting and resolving product conflicts ...... 268 Installed product 268 File to Install HP Web Jetadmin 10.0 250 Supported paper tables ...251 Special paper guidelines table ...253 Sizes (min & max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet CP2020...
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...HP ToolboxFX Demonstration Pages screen 51 Figure 2-16 HP ToolboxFX Troubleshooting screen 53 Figure 2-17 HP ToolboxFX Paper and Print Media screen 54 Figure 2-18 HP ToolboxFX Color Printing Tools screen 55 Figure 2-19 HP ToolboxFX Animated Demonstrations screen 56 Figure 2-20 HP...2-14 HP ToolboxFX Set up message 34 Figure 2-4 HP ToolboxFX Device Status screen 36 Figure 2-5 HP ToolboxFX Supplies Status screen 37 Figure 2-6 HP ToolboxFX Device Configuration screen (1 of 2 38 Figure 2-7 HP ToolboxFX Device Configuration screen (2 of figures Figure 2-1 HP Color LaserJet CP2020 Series ...
...HP ToolboxFX Demonstration Pages screen 51 Figure 2-16 HP ToolboxFX Troubleshooting screen 53 Figure 2-17 HP ToolboxFX Paper and Print Media screen 54 Figure 2-18 HP ToolboxFX Color Printing Tools screen 55 Figure 2-19 HP ToolboxFX Animated Demonstrations screen 56 Figure 2-20 HP...2-14 HP ToolboxFX Set up message 34 Figure 2-4 HP ToolboxFX Device Status screen 36 Figure 2-5 HP ToolboxFX Supplies Status screen 37 Figure 2-6 HP ToolboxFX Device Configuration screen (1 of 2 38 Figure 2-7 HP ToolboxFX Device Configuration screen (2 of figures Figure 2-1 HP Color LaserJet CP2020 Series ...
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This STR does not describe drivers that can arise with the HP Color LaserJet CP2020 Series printers. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for installing and uninstalling software components ● Descriptions of problems that will become available on the...
This STR does not describe drivers that can arise with the HP Color LaserJet CP2020 Series printers. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for installing and uninstalling software components ● Descriptions of problems that will become available on the...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... documentation Chapter 2, Software description This chapter provides an overview of contents. This includes the following special topics: ● Troubleshooting ● Media attributes ● Firmware upgrades ● HP Color LaserJet CP2020 Series Printing-System Install Notes For the location of information within chapters, see the table of the printing-system software installer and print drivers. Purpose...
... documentation Chapter 2, Software description This chapter provides an overview of contents. This includes the following special topics: ● Troubleshooting ● Media attributes ● Firmware upgrades ● HP Color LaserJet CP2020 Series Printing-System Install Notes For the location of information within chapters, see the table of the printing-system software installer and print drivers. Purpose...
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... terms. ● Express Network Install. Install the minimum software for a product that is designed to view troubleshooting help and useful tips. HP Software License Terms View the HP Software License Terms. Exit Close this option opens a screen with the following options. ● Express USB Install... this screen. ● Read Me First. Open the latest information about the product. This selection opens the HP Color LaserJet CP2020 Series Printer Install Notes. ● Optimizing Print Quality (video) Watch a short video that uses a direct USB connection. Go to...
... terms. ● Express Network Install. Install the minimum software for a product that is designed to view troubleshooting help and useful tips. HP Software License Terms View the HP Software License Terms. Exit Close this option opens a screen with the following options. ● Express USB Install... this screen. ● Read Me First. Open the latest information about the product. This selection opens the HP Color LaserJet CP2020 Series Printer Install Notes. ● Optimizing Print Quality (video) Watch a short video that uses a direct USB connection. Go to...
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... troubleshooting information ● Access to easily communicate with a recommended install. The HP EWS handles HP ToolboxFX requests and HTTP requests from a Web browser. Software Description HP ToolboxFX This section provides information about the HP EWS, see HP Embedded Web Server on page 86. 32 Chapter 2 Software description ENWW HP ToolboxFX is only available with and manage the HP Color LaserJet CP2020...
... troubleshooting information ● Access to easily communicate with a recommended install. The HP EWS handles HP ToolboxFX requests and HTTP requests from a Web browser. Software Description HP ToolboxFX This section provides information about the HP EWS, see HP Embedded Web Server on page 86. 32 Chapter 2 Software description ENWW HP ToolboxFX is only available with and manage the HP Color LaserJet CP2020...
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Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 Click the Print button next to the page you want to print a Print Quality Demonstration page or a Product Demonstration page. Demonstration Pages Use the Demonstration Pages screen to print.
Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 Click the Print button next to the page you want to print a Print Quality Demonstration page or a Product Demonstration page. Demonstration Pages Use the Demonstration Pages screen to print.
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...Print. Use these pages to explore the basic and custom printer color palette options. NOTE: You must have Adobe Acrobat Reader installed on the Troubleshooting screen: ● Troubleshoot a problem. Click this button to read documents in Adobe ... description ENWW Troubleshooting The following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. Click Troubleshooting to match a specific color. ◦ View Custom Colors. Use this button to troubleshoot page defects....
...Print. Use these pages to explore the basic and custom printer color palette options. NOTE: You must have Adobe Acrobat Reader installed on the Troubleshooting screen: ● Troubleshoot a problem. Click this button to read documents in Adobe ... description ENWW Troubleshooting The following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. Click Troubleshooting to match a specific color. ◦ View Custom Colors. Use this button to troubleshoot page defects....
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Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 ● Cleaning Page. Follow the onscreen directions to calibrate the printer. Click Calibrate Now to clean the printer paper path. ● Calibration.
Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 ● Cleaning Page. Follow the onscreen directions to calibrate the printer. Click Calibrate Now to clean the printer paper path. ● Calibration.
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... 2-11 SNMP options and settings (continued) Enable SNMP v1 read-only access Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 (uses "public" for Supplies link in the upper-right corner of "public": Select this option to disable the default Get community name... Support link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Support and Troubleshooting screen Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. The default value) Get Community name "public" is...
... 2-11 SNMP options and settings (continued) Enable SNMP v1 read-only access Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 (uses "public" for Supplies link in the upper-right corner of "public": Select this option to disable the default Get community name... Support link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Support and Troubleshooting screen Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. The default value) Get Community name "public" is...
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... Supplies The Shop for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the HP Web site. The supplies do not come from HP, but from the product to the most recent events that is installed. ENWW HP ToolboxFX 85 Use the options on the HP Color LaserJet CP2020 Series printer. The HP Color LaserJet CP2020 Series printer supplies...
... Supplies The Shop for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the HP Web site. The supplies do not come from HP, but from the product to the most recent events that is installed. ENWW HP ToolboxFX 85 Use the options on the HP Color LaserJet CP2020 Series printer. The HP Color LaserJet CP2020 Series printer supplies...
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... for the HP Color LaserJet CP2020 Series printer in your product. www.hp.com/go /upd Go to the following web site to download a Universal Print Driver specific to view the printer status, create printer usage reports, reorder supplies, and troubleshoot and repair printers via HP Proactive Support. www.hp.com/support/ljcp2020series Basic Color Match HP Basic Color Match software...
... for the HP Color LaserJet CP2020 Series printer in your product. www.hp.com/go /upd Go to the following web site to download a Universal Print Driver specific to view the printer status, create printer usage reports, reorder supplies, and troubleshoot and repair printers via HP Proactive Support. www.hp.com/support/ljcp2020series Basic Color Match HP Basic Color Match software...
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... gives you the control you to download the HP Basic Color Match software. Basic Color Match HP Basic Color Match software allows you need to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. Click this button to go to... the HP Web site to adjust spot color in a Recommended Install will be installed. Click this option to change the ...
... gives you the control you to download the HP Basic Color Match software. Basic Color Match HP Basic Color Match software allows you need to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. Click this button to go to... the HP Web site to adjust spot color in a Recommended Install will be installed. Click this option to change the ...
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...all open programs. 2. The Important Uninstall Information dialog box appears. Click Remove. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. Use the Windows Add or Remove Programs component Follow these steps to uninstall the printing-system software...administrator privileges. 1. Install Windows printingsystem components User uninstall software ● Uninstall instructions for Windows Uninstall instructions for troubleshooting purposes, try uninstalling only a specific product. Click Continue. 4.
...all open programs. 2. The Important Uninstall Information dialog box appears. Click Remove. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. Use the Windows Add or Remove Programs component Follow these steps to uninstall the printing-system software...administrator privileges. 1. Install Windows printingsystem components User uninstall software ● Uninstall instructions for Windows Uninstall instructions for troubleshooting purposes, try uninstalling only a specific product. Click Continue. 4.
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...and troubleshooting. Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following Internet Services feature. Opens a Web page to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for HP Color LaserJet CP2020 Series printer supplies. Opens the HP SureSupply...print drivers to see whether the correct and most up-todate print drivers are installed. ● Shop for the HP Color LaserJet CP2020 Series printer. Connect to the Internet before selecting an option and clicking Go. The Services tab is shown in ...
...and troubleshooting. Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following Internet Services feature. Opens a Web page to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for HP Color LaserJet CP2020 Series printer supplies. Opens the HP SureSupply...print drivers to see whether the correct and most up-todate print drivers are installed. ● Shop for the HP Color LaserJet CP2020 Series printer. Connect to the Internet before selecting an option and clicking Go. The Services tab is shown in ...
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... with Mac OS X V10.4 ● Troubleshooting Notes 240 Chapter 5 Macintosh Software and Utilities ENWW If you are installing the product via the network, click OK to printer setup. Figure 5-8 Hewlett-Packard Color LaserJet CP2020 Install Notes Macintosh The installation is complete. ...Topics: ● Set up . The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. Continue to continue. If you are installing...
... with Mac OS X V10.4 ● Troubleshooting Notes 240 Chapter 5 Macintosh Software and Utilities ENWW If you are installing the product via the network, click OK to printer setup. Figure 5-8 Hewlett-Packard Color LaserJet CP2020 Install Notes Macintosh The installation is complete. ...Topics: ● Set up . The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. Continue to continue. If you are installing...
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... networked attached product: Select your printer setup: 1. If using the product control panel and locate the IP address. Open a document to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Choose Add Printer from the Protocol pop-up menu. If connecting to a product...
... networked attached product: Select your printer setup: 1. If using the product control panel and locate the IP address. Open a document to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Choose Add Printer from the Protocol pop-up menu. If connecting to a product...