HP Color LaserJet CP6015 Series - User Guide
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...the product 234 Output is curled or wrinkled 234 Product will not duplex or duplexes incorrectly 235 Understand lights on the formatter 236 HP Jetdirect LEDs ...236 Heartbeat LED ...236 Solve image quality problems ...237 Example print quality problems 237 Repetitive defects ruler ... Order through service or support providers 256 Order directly through the embedded Web server (for printers that are connected to a network) ...256 Order directly through the HP Easy Printer Care software 256 Part numbers ...257 Accessories ...257 Print cartridges ...257 Image drums ...257 Maintenance kits ...
...the product 234 Output is curled or wrinkled 234 Product will not duplex or duplexes incorrectly 235 Understand lights on the formatter 236 HP Jetdirect LEDs ...236 Heartbeat LED ...236 Solve image quality problems ...237 Example print quality problems 237 Repetitive defects ruler ... Order through service or support providers 256 Order directly through the embedded Web server (for printers that are connected to a network) ...256 Order directly through the HP Easy Printer Care software 256 Part numbers ...257 Accessories ...257 Print cartridges ...257 Image drums ...257 Maintenance kits ...
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Resets calibration values on your country/region. 42 Chapter 2 Control panel ENWW If SLEEP MODE is either LOW or HIGH, depending on the formatter. The LOW setting has a shorter wake-up time than the HIGH setting. Item RESTORE FACTORY SETTINGS Values RESET CALIBRATION SLEEP MODE OFF LOW HIGH Description ...
Resets calibration values on your country/region. 42 Chapter 2 Control panel ENWW If SLEEP MODE is either LOW or HIGH, depending on the formatter. The LOW setting has a shorter wake-up time than the HIGH setting. Item RESTORE FACTORY SETTINGS Values RESET CALIBRATION SLEEP MODE OFF LOW HIGH Description ...
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3. Gently pull on a clean, flat, grounded surface. 158 Chapter 11 Manage and maintain the product ENWW Gently press the black tabs toward each other. 5. Place the formatter board on the black tabs to pull the formatter board from the product. Locate the black formatter pressure release tabs on the formatter board in the rear of the product. 4.
3. Gently pull on a clean, flat, grounded surface. 158 Chapter 11 Manage and maintain the product ENWW Gently press the black tabs toward each other. 5. Place the formatter board on the black tabs to pull the formatter board from the product. Locate the black formatter pressure release tabs on the formatter board in the rear of the product. 4.
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Locate the alignment notch on the bottom of the formatter board, and then pinch the tab to release the end of the hard disk assembly. 7. To replace a DIMM that is currently installed in either slot, ...
Locate the alignment notch on the bottom of the formatter board, and then pinch the tab to release the end of the hard disk assembly. 7. To replace a DIMM that is currently installed in either slot, ...
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... access slot 2, re engage the hinge taps, and snap the release tab back into place. If you are not visible. Align the formatter board in the tracks. 160 Chapter 11 Manage and maintain the product ENWW Be sure the pressure release tabs snap back into place on ... XOXOXO 12. If the DIMM still does not go in the slot. Holding the DIMM by the edges, align the notch on the formatter board. 14. XOXXOOXXOOXO XOXOXXOOXOXO XOXOXO XIOXIO XIOXIOXIXO XIOXIO XIOXIOXIXO XIOXIO XIOXIOXIXO XIOXIO XIOXIOXIXO OXIXO OXIXO OXIXO OXIXO XOXOXO XOXOXO XOXOXO XOXOXO XOXOXO XOXOXO XOXOXOXO...
... access slot 2, re engage the hinge taps, and snap the release tab back into place. If you are not visible. Align the formatter board in the tracks. 160 Chapter 11 Manage and maintain the product ENWW Be sure the pressure release tabs snap back into place on ... XOXOXO 12. If the DIMM still does not go in the slot. Holding the DIMM by the edges, align the notch on the formatter board. 14. XOXXOOXXOOXO XOXOXXOOXOXO XOXOXO XIOXIO XIOXIOXIXO XIOXIO XIOXIOXIXO XIOXIO XIOXIOXIXO XIOXIO XIOXIOXIXO OXIXO OXIXO OXIXO OXIXO XOXOXO XOXOXO XOXOXO XOXOXO XOXOXO XOXOXO XOXOXOXO...
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12 Solve problems ● Solving general problems ● Control-panel message types ● Control-panel messages ● Jams ● Paper-handling problems ● Understand lights on the formatter ● Solve image quality problems ● Performance problems ● Solve network connectivity problems ● Product software problems ● Solve common Macintosh problems ENWW 175
12 Solve problems ● Solving general problems ● Control-panel message types ● Control-panel messages ● Jams ● Paper-handling problems ● Understand lights on the formatter ● Solve image quality problems ● Performance problems ● Solve network connectivity problems ● Product software problems ● Solve common Macintosh problems ENWW 175
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...on to continue. 10.91.09 PRINT CARTRIDGE ERROR For help press (Help button) REPLACE COLOR PRINT CARTRIDGES To continue turn off then on print cartridge 3. If replacing the print cartridge does...print cartridge. one print cartridge e-label or an e-label is defective and needs to at www.hp.com/support/ cljcp6015. 2. After replacing the defective cartridge, turn off then on The black ...BLACK PRINT CARTRIDGE To continue turn the power off and then turned on to replace the formatter. 180 Chapter 12 Solve problems ENWW Please record the message and contact support. Whenever the...
...on to continue. 10.91.09 PRINT CARTRIDGE ERROR For help press (Help button) REPLACE COLOR PRINT CARTRIDGES To continue turn off then on print cartridge 3. If replacing the print cartridge does...print cartridge. one print cartridge e-label or an e-label is defective and needs to at www.hp.com/support/ cljcp6015. 2. After replacing the defective cartridge, turn off then on The black ...BLACK PRINT CARTRIDGE To continue turn the power off and then turned on to replace the formatter. 180 Chapter 12 Solve problems ENWW Please record the message and contact support. Whenever the...
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...on A temporary printing error has occurred. ERROR A printer error has occurred. DIMM slot 1 faces toward the inside of the formatter board. If the problem persists, replace the memory DIMM. 54. If the message persists, contact HP Support at www.hp.com/support/cljcp6015. 50.X FUSER ERROR A fuser ...If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.) 56.X ERROR To continue turn off then on the formatter. Reseat the fuser. For help press (Help button) The transfer belt has ...
...on A temporary printing error has occurred. ERROR A printer error has occurred. DIMM slot 1 faces toward the inside of the formatter board. If the problem persists, replace the memory DIMM. 54. If the message persists, contact HP Support at www.hp.com/support/cljcp6015. 50.X FUSER ERROR A fuser ...If this message persists, contact an HPauthorized service or support provider. (See the HP Support flyer, or go to www.hp.com/ support/cljcp6015.) 56.X ERROR To continue turn off then on the formatter. Reseat the fuser. For help press (Help button) The transfer belt has ...
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... of reasons: The RAM DISK settings changed before the product has rebooted. Disconnect the USB storage accessory, and replace with an old formatter. Reconnect the USB storage accessory. 3. something on . USB STORAGE] FILE OPERATION FAILED A PJL file system command attempted to clear....the help press (Help button) A USB storage accessory has been disconnected. 1. To clear press (Checkmark button) Wait for printer to reinitialize This message can be written to clear. Table 12-1 Control-panel messages (continued) Control panel message Description Recommended action...
... of reasons: The RAM DISK settings changed before the product has rebooted. Disconnect the USB storage accessory, and replace with an old formatter. Reconnect the USB storage accessory. 3. something on . USB STORAGE] FILE OPERATION FAILED A PJL file system command attempted to clear....the help press (Help button) A USB storage accessory has been disconnected. 1. To clear press (Checkmark button) Wait for printer to reinitialize This message can be written to clear. Table 12-1 Control-panel messages (continued) Control panel message Description Recommended action...
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... formatter indicate that the formatter is off, a link has failed. For link failures, check all of the network cable connections. In addition, you turn it on the embedded print server by using the product control-panel menus. 1. If the heartbeat LED is functioning correctly. 1 2 1 Heartbeat LED 2 HP Jetdirect LEDs HP Jetdirect LEDs The embedded HP...
... formatter indicate that the formatter is off, a link has failed. For link failures, check all of the network cable connections. In addition, you turn it on the embedded print server by using the product control-panel menus. 1. If the heartbeat LED is functioning correctly. 1 2 1 Heartbeat LED 2 HP Jetdirect LEDs HP Jetdirect LEDs The embedded HP...
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... ready. Solve network printing problems NOTE: HP recommends that you are set up the product on a network. ● Make sure that the network cable is securely seated into the product's RJ45 connector. ● Make sure that the Link LED on the formatter is correct. ● Try printing the... job from a program that a product works with a computer, use the product CD to resolve the problem. See Understand lights on the formatter on page 138). If this section to install and set correctly. See the network administrator if you use a USB cable to connect it directly to...
... ready. Solve network printing problems NOTE: HP recommends that you are set up the product on a network. ● Make sure that the network cable is securely seated into the product's RJ45 connector. ● Make sure that the Link LED on the formatter is correct. ● Try printing the... job from a program that a product works with a computer, use the product CD to resolve the problem. See Understand lights on the formatter on page 138). If this section to install and set correctly. See the network administrator if you use a USB cable to connect it directly to...
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...help to conserve natural resources and ensure that it is your responsibility to dispose of your waste equipment by accessing the HP Web site at www.hp.com/go /recycle or contact your local authorities or the Electronics Industry Alliance (www.eiae.org). Material Safety Data ...household waste disposal service or the shop where you can visit www.hp.com/go /msds or www.hp.com/hpinfo/ community/environment/productinfo/safety. Type Weight Location User removable Carbon monofluoride lithium battery 0.8 grams Formatter board No This product contains mercury in a manner that might require ...
...help to conserve natural resources and ensure that it is your responsibility to dispose of your waste equipment by accessing the HP Web site at www.hp.com/go /recycle or contact your local authorities or the Electronics Industry Alliance (www.eiae.org). Material Safety Data ...household waste disposal service or the shop where you can visit www.hp.com/go /msds or www.hp.com/hpinfo/ community/environment/productinfo/safety. Type Weight Location User removable Carbon monofluoride lithium battery 0.8 grams Formatter board No This product contains mercury in a manner that might require ...
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...150 cover pages 65, 125 covers, locating 6 custom-size paper settings Macintosh 65 customer support embedded Web server links 144 HP Printer Utility pages 64 maintenance agreements 265 online 264 D Data light locating 12 date, setting 148 Declaration of Conformity 279 default...formatter lights 236 fraud hotline 150 fuser cleaning 241 error messages 184 G gateway, setting default 79 gateways 79 glossy paper, supported 119 graphical display, control panel 12 grayscale printing 131 H hard disk erasing 146 heartbeat LED 236 held jobs 113 help, Show Me How menu 16 HP Customer Care 264 HP Easy Printer...
...150 cover pages 65, 125 covers, locating 6 custom-size paper settings Macintosh 65 customer support embedded Web server links 144 HP Printer Utility pages 64 maintenance agreements 265 online 264 D Data light locating 12 date, setting 148 Declaration of Conformity 279 default...formatter lights 236 fraud hotline 150 fuser cleaning 241 error messages 184 G gateway, setting default 79 gateways 79 glossy paper, supported 119 graphical display, control panel 12 grayscale printing 131 H hard disk erasing 146 heartbeat LED 236 held jobs 113 help, Show Me How menu 16 HP Customer Care 264 HP Easy Printer...
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...firmware updates 173 installing 162 lights 236 models including 2 HP Jetdirect print servers installing 162 HP Printer Utility 63, 64 HP Printer Utility, Macintosh 63 HP tough paper 121 HP Universal Print Driver 52 HP Web Jetadmin firmware updates 172 HP-UX software 59 humidity requirements 271 I I/O (input...locating 12 Korean EMI statement 281 L LAN-connector 4 landscape orientation setting, Windows 126 languages, printer 4 laser safety statements 281 letterhead paper, loading 128 lights control panel 12 formatter 236 link speed 41 Linux software 59 loading Show Me How menu 16 tray 1 92 Trays ...
...firmware updates 173 installing 162 lights 236 models including 2 HP Jetdirect print servers installing 162 HP Printer Utility 63, 64 HP Printer Utility, Macintosh 63 HP tough paper 121 HP Universal Print Driver 52 HP Web Jetadmin firmware updates 172 HP-UX software 59 humidity requirements 271 I I/O (input...locating 12 Korean EMI statement 281 L LAN-connector 4 landscape orientation setting, Windows 126 languages, printer 4 laser safety statements 281 letterhead paper, loading 128 lights control panel 12 formatter 236 link speed 41 Linux software 59 loading Show Me How menu 16 tray 1 92 Trays ...