HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 15
... ...214 Table 5-4 Driver mopier mode and collation settings 241 Table 6-1 Adding a product in Macintosh operating systems 246 Table 7-1 Troubleshooting a firmware update 277 Table 7-2 Troubleshooting a firmware update failure 277 Table 7-3 Update messages ...278 Table 7-4 HP Color LaserJet CP3525 Series paper sources and destinations 295 Table 7-5 Paper-source commands ...295 Table 7-6 Supported paper and print paper sizes...
... ...214 Table 5-4 Driver mopier mode and collation settings 241 Table 6-1 Adding a product in Macintosh operating systems 246 Table 7-1 Troubleshooting a firmware update 277 Table 7-2 Troubleshooting a firmware update failure 277 Table 7-3 Update messages ...278 Table 7-4 HP Color LaserJet CP3525 Series paper sources and destinations 295 Table 7-5 Paper-source commands ...295 Table 7-6 Supported paper and print paper sizes...
HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 21
... drivers and platforms, with system modifications ● Procedures for the HP Color LaserJet CP3525 Series printing-system software. The following topics are associated with the HP Color LaserJet CP3525 Series product, including engineering details The following information is prepared ... troubleshooting tips for installing and uninstalling software components ● Descriptions of various topics that are included: ● Driver configuration for Customer Care Center (CCC) agents, support engineers, system administrators, information technology (IT) personnel, and HP Color LaserJet ...
... drivers and platforms, with system modifications ● Procedures for the HP Color LaserJet CP3525 Series printing-system software. The following topics are associated with the HP Color LaserJet CP3525 Series product, including engineering details The following information is prepared ... troubleshooting tips for installing and uninstalling software components ● Descriptions of various topics that are included: ● Driver configuration for Customer Care Center (CCC) agents, support engineers, system administrators, information technology (IT) personnel, and HP Color LaserJet ...
HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 23
...If you install a 1 GB DIMM in the open slot, the total amount of memory available is 1 GB. ● HP Color LaserJet CP3525dn: 384 MB of random-access memory (RAM), expandable to support and order supplies (for detailed line work and small text ●... ● 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server ENWW HP Color LaserJet CP3525 Series 3 NOTE: If you must replace the original 128 MB...
...If you install a 1 GB DIMM in the open slot, the total amount of memory available is 1 GB. ● HP Color LaserJet CP3525dn: 384 MB of random-access memory (RAM), expandable to support and order supplies (for detailed line work and small text ●... ● 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server ENWW HP Color LaserJet CP3525 Series 3 NOTE: If you must replace the original 128 MB...
HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 73
... HP Color LaserJet CP3525 Series Embedded Web Server User Guide. The HP Proactive Support icon appears at the bottom of most of the Support tab: ● Instant Support. HP Easy Printer Care ENWW HP Easy Printer Care 53 NOTE: HP Easy Printer Care software is shown in the following tools are available in the Troubleshooting and Help pane of the HP Easy Printer...
... HP Color LaserJet CP3525 Series Embedded Web Server User Guide. The HP Proactive Support icon appears at the bottom of most of the Support tab: ● Instant Support. HP Easy Printer Care ENWW HP Easy Printer Care 53 NOTE: HP Easy Printer Care software is shown in the following tools are available in the Troubleshooting and Help pane of the HP Easy Printer...
HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 193
...: The Services tab is located on page 118. This is the HP Instant Support Web site, where you can find interactive tools and contacts for HP Color LaserJet CP3525 Series product support. The Services tab is the main Web site for troubleshooting. ● Support and troubleshooting. For information about how to access these tabs, see Printing...
...: The Services tab is located on page 118. This is the HP Instant Support Web site, where you can find interactive tools and contacts for HP Color LaserJet CP3525 Series product support. The Services tab is the main Web site for troubleshooting. ● Support and troubleshooting. For information about how to access these tabs, see Printing...
HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 252
... access these tabs, see Printing Preferences driver tabs on the Printing Preferences tab set. View or download HP Color LaserJet CP3525 Series product manuals. 232 Chapter 5 HP Universal Print Drivers for HP Color LaserJet CP3525 Series product support. ● Product manuals. This is the main Web site for Windows - ...page 118, The Services tab is shown in the following selections: ● Online diagnostic tools. This is the HP Instant Support Web site, where you can find interactive tools and contacts for troubleshooting. ● Support and troubleshooting. PS and PCL 5 ENWW
... access these tabs, see Printing Preferences driver tabs on the Printing Preferences tab set. View or download HP Color LaserJet CP3525 Series product manuals. 232 Chapter 5 HP Universal Print Drivers for HP Color LaserJet CP3525 Series product support. ● Product manuals. This is the main Web site for Windows - ...page 118, The Services tab is shown in the following selections: ● Online diagnostic tools. This is the HP Instant Support Web site, where you can find interactive tools and contacts for troubleshooting. ● Support and troubleshooting. PS and PCL 5 ENWW
HP Color LaserJet CP3525 Series Printers - Software Technical Reference
Page 273
.... Setup instructions This section contains information about the following topics: ● Setting up a printer with Mac OS X v10.4, v10.5, and later ● Setting up a printer with Mac OS X v10.3.9 ● Troubleshooting the product setup Setting up a printer queue for your HP Color LaserJet CP3525 Series product. If you are installing the product using a USB connection, connect the...
.... Setup instructions This section contains information about the following topics: ● Setting up a printer with Mac OS X v10.4, v10.5, and later ● Setting up a printer with Mac OS X v10.3.9 ● Troubleshooting the product setup Setting up a printer queue for your HP Color LaserJet CP3525 Series product. If you are installing the product using a USB connection, connect the...
HP Color LaserJet CP3525 Series Printers - User Guide
Page 11
... Print quality problems associated with jams 208 Optimize and improve image quality 208 Calibrate the product 208 Print-quality-troubleshooting pages 209 Set the image registration 209 Correct problems with light streaks 209 Solve performance problems ...210 Solve connectivity...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement 226 End User License Agreement ...227 Customer self-repair warranty service 229 Customer support ...230 ...
... Print quality problems associated with jams 208 Optimize and improve image quality 208 Calibrate the product 208 Print-quality-troubleshooting pages 209 Set the image registration 209 Correct problems with light streaks 209 Solve performance problems ...210 Solve connectivity...222 Maintenance kits ...222 Appendix B Service and support Hewlett-Packard limited warranty statement 224 Print cartridge limited warranty statement 225 HP Color LaserJet Fuser Kit Limited Warranty Statement 226 End User License Agreement ...227 Customer self-repair warranty service 229 Customer support ...230 ...
HP Color LaserJet CP3525 Series Printers - User Guide
Page 16
... modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of memory available is 1 GB. ● HP Color LaserJet CP3525dn: 384 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by adding into the open slot, the total amount of ... HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by replacing the original DIMM with Image Resolution Enhancement technology 3600 for optimum overall imaging ● 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting ...
... modules (DDR2 SODIMM) that support 128 MB, 256 MB, 512 MB, or 1 GB of memory available is 1 GB. ● HP Color LaserJet CP3525dn: 384 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by adding into the open slot, the total amount of ... HP Color LaserJet CP3525n: 256 MB of random-access memory (RAM), expandable to 1 gigabyte (GB) by replacing the original DIMM with Image Resolution Enhancement technology 3600 for optimum overall imaging ● 1200 x 600 dpi for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting ...
HP Color LaserJet CP3525 Series Printers - User Guide
Page 54
... help you identify and solve problems with the most recent. Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST PRINT TEST PAGE SOURCE DUPLEX Values ALL TRAYS TRAY.... Tests the paper-handling features of the product, such as the configuration of each color, a demo page, and a configuration page. Generates a page for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 42 Chapter 2 Control panel ENWW Determines whether the duplexer is included in order to...
... help you identify and solve problems with the most recent. Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST PRINT TEST PAGE SOURCE DUPLEX Values ALL TRAYS TRAY.... Tests the paper-handling features of the product, such as the configuration of each color, a demo page, and a configuration page. Generates a page for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 42 Chapter 2 Control panel ENWW Determines whether the duplexer is included in order to...
HP Color LaserJet CP3525 Series Printers - User Guide
Page 218
... of your problem, consult with the printer of the paper reject toner. Use only transparencies designed for the correct paper-type setting. For additional help in solving print-quality problems, see the following these guidelines. ● Configure the trays for HP Color LaserJet products. ● The moisture content ...; www.hp.com/go/cljcp3525_manuals. Use paper from a different source or from an unopened ream of the paper is too rough. See Print Quality menu on page 100. ● Use paper that all supplies are not designed for the print-quality troubleshooting document. See...
... of your problem, consult with the printer of the paper reject toner. Use only transparencies designed for the correct paper-type setting. For additional help in solving print-quality problems, see the following these guidelines. ● Configure the trays for HP Color LaserJet products. ● The moisture content ...; www.hp.com/go/cljcp3525_manuals. Use paper from a different source or from an unopened ream of the paper is too rough. See Print Quality menu on page 100. ● Use paper that all supplies are not designed for the print-quality troubleshooting document. See...
Service Manual
Page 13
...quality test pages 359 Print-quality-troubleshooting pages 359 Diagnostics page 362 Cleaning page 363 Configuration page 364 Configuration page 364 HP embedded Jetdirect page 366 Embedded protocol page 367 Finding important information on the configuration pages 368 Color-band test 368 Control-panel messages ... and solutions 415 Jams in the output bin 415 Jams in the fuser and transfer area 416 Jams in the duplex area (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only 419 Jams in Tray 1, Tray 2 and internal paper path 421 Jams in Tray 3 423 Change jam recovery ......
...quality test pages 359 Print-quality-troubleshooting pages 359 Diagnostics page 362 Cleaning page 363 Configuration page 364 Configuration page 364 HP embedded Jetdirect page 366 Embedded protocol page 367 Finding important information on the configuration pages 368 Color-band test 368 Control-panel messages ... and solutions 415 Jams in the output bin 415 Jams in the fuser and transfer area 416 Jams in the duplex area (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only 419 Jams in Tray 1, Tray 2 and internal paper path 421 Jams in Tray 3 423 Change jam recovery ......
Service Manual
Page 31
NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB. For the HP Color LaserJet CP3525dn model, you install a 1 GB DIMM in the open DIMM slot 200-pin small outline dual inline memory modules (...products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server ● Tray 1 (multipurpose tray): A multipurpose tray for detailed line work and small text ● HP Color LaserJet CP3525 and HP Color LaserJet CP3525n: 256 MB ...
NOTE: If you install a 1 GB DIMM, the total amount of memory available is 1 GB. For the HP Color LaserJet CP3525dn model, you install a 1 GB DIMM in the open DIMM slot 200-pin small outline dual inline memory modules (...products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software and embedded Web server ● Tray 1 (multipurpose tray): A multipurpose tray for detailed line work and small text ● HP Color LaserJet CP3525 and HP Color LaserJet CP3525n: 256 MB ...
Service Manual
Page 68
Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST PRINT TEST ... Some menu items have an asterisk (*) are working correctly and displays the status of each sensor. Performs a test on each color, a demo page, and a configuration page. NOTE: This option is printed from all trays or from a specific tray. To... identify and solve problems with the most recent. Generates a page for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 40 Chapter 2 Control panel ENWW
Item PRINT EVENT LOG Sub-item SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST PRINT TEST ... Some menu items have an asterisk (*) are working correctly and displays the status of each sensor. Performs a test on each color, a demo page, and a configuration page. NOTE: This option is printed from all trays or from a specific tray. To... identify and solve problems with the most recent. Generates a page for the HP Color LaserJet CP3525dn printer and the HP Color LaserJet CP3525x printer. 40 Chapter 2 Control panel ENWW
Service Manual
Page 339
... counts) for the HP Color LaserJet CP3525, you understand the function of each mechanical assembly, the printer systems, and the basic theory of operation are contained in this chapter, you should have a basic understanding of operation on page 103. Explanations of each product component. Do not perform any of these troubleshooting processes unless you must...
... counts) for the HP Color LaserJet CP3525, you understand the function of each mechanical assembly, the printer systems, and the basic theory of operation are contained in this chapter, you should have a basic understanding of operation on page 103. Explanations of each product component. Do not perform any of these troubleshooting processes unless you must...
Service Manual
Page 340
... the display does not say Ready, PAUSED, or SLEEP MODE ON, see step 7. 7. See Print-quality-troubleshooting pages on page 439. 3. Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP Color LaserJet CP3525. 312 Chapter 7 Solve problems ENWW See Solve connectivity problems on page 359 in the following messages...
... the display does not say Ready, PAUSED, or SLEEP MODE ON, see step 7. 7. See Print-quality-troubleshooting pages on page 439. 3. Mac OS X: Open Printer Setup Utility, and then double-click the line for the HP Color LaserJet CP3525. 312 Chapter 7 Solve problems ENWW See Solve connectivity problems on page 359 in the following messages...
Service Manual
Page 348
...press the OK button. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL ...with the most recent. The product contains extensive internal diagnostics that can assist in the HP Color LaserJet CP3525 Series product. This item prints a series of eight pages that the formatter is .... 4. This item activates individual parts independently to print a page that help in the printer's event log, starting with the product. These pages can help determine which cartridge is initializing...
...press the OK button. Menu item PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING PRINT DIAGNOSTICS PAGE DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL ...with the most recent. The product contains extensive internal diagnostics that can assist in the HP Color LaserJet CP3525 Series product. This item prints a series of eight pages that the formatter is .... 4. This item activates individual parts independently to print a page that help in the printer's event log, starting with the product. These pages can help determine which cartridge is initializing...
Service Manual
Page 379
... Yellow/magenta scanner motor 22 J56 M8 Cyan/black scanner motor 23 J20 M11 Duplex reverse motor (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only) 24 J21 SL2 Duplex reverse solenoid (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only) 25 J6 M13 Pickup motor 26 J83 SL4 Cassette-pickup solenoid 27 J79 M7 Tray 2 lifter motor ENWW Tools for troubleshooting 351
... Yellow/magenta scanner motor 22 J56 M8 Cyan/black scanner motor 23 J20 M11 Duplex reverse motor (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only) 24 J21 SL2 Duplex reverse solenoid (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only) 25 J6 M13 Pickup motor 26 J83 SL4 Cassette-pickup solenoid 27 J79 M7 Tray 2 lifter motor ENWW Tools for troubleshooting 351
Service Manual
Page 388
Follow the instructions on the pages that print out. Figure 7-42 Print-quality troubleshooting procedure hp color LaserJet CP 3525 Printers Print Quality Troubleshooting Procedure 1 Figure 7-43 Yellow print-quality troubleshooting page Yellow Green 360 Chapter 7 Solve problems ENWW The product returns to the Ready state after printing the print-quality-troubleshooting pages.
Follow the instructions on the pages that print out. Figure 7-42 Print-quality troubleshooting procedure hp color LaserJet CP 3525 Printers Print Quality Troubleshooting Procedure 1 Figure 7-43 Yellow print-quality troubleshooting page Yellow Green 360 Chapter 7 Solve problems ENWW The product returns to the Ready state after printing the print-quality-troubleshooting pages.
Service Manual
Page 391
... 4. HP Color LaserJet CP 3525 Printers Diagnostics Page 1 24 Page 1 3 5 6 78 DD MMM YYYY XX:XX 1 Calibration information 2 Parameters 3 Color density 4 Color plane registration 5 Primary colors 6 Secondary colors 7 ...Temperature values (22M) 8 Humidity values (22N) Cleaning page Create and use the cleaning page 1. Press the up arrow or down arrow / to highlight the CONFIGURE DEVICE menu, and then press the OK button. 3. Press the Menu button . 2. ENWW Tools for troubleshooting...
... 4. HP Color LaserJet CP 3525 Printers Diagnostics Page 1 24 Page 1 3 5 6 78 DD MMM YYYY XX:XX 1 Calibration information 2 Parameters 3 Color density 4 Color plane registration 5 Primary colors 6 Secondary colors 7 ...Temperature values (22M) 8 Humidity values (22N) Cleaning page Create and use the cleaning page 1. Press the up arrow or down arrow / to highlight the CONFIGURE DEVICE menu, and then press the OK button. 3. Press the Menu button . 2. ENWW Tools for troubleshooting...