HP Color LaserJet 5550 series - User Guide
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... messages ...155 Paper jams ...181 Paper jam recovery ...181 Common causes of paper jams 183 Clearing paper jams ...185 Jam in Tray 1, 2, 3, 4, or 5 185 Jam in Tray 3, 4, or 5 ...189 Jams in the top cover ...195 Jam in paper input path or paper path 200 Multiple jams in paper path 202 Jam in duplex path ...207 Multiple jams in duplex path 209 Media-handling problems ...215 Printer feeds multiple sheets...
... messages ...155 Paper jams ...181 Paper jam recovery ...181 Common causes of paper jams 183 Clearing paper jams ...185 Jam in Tray 1, 2, 3, 4, or 5 185 Jam in Tray 3, 4, or 5 ...189 Jams in the top cover ...195 Jam in paper input path or paper path 200 Multiple jams in paper path 202 Jam in duplex path ...207 Multiple jams in duplex path 209 Media-handling problems ...215 Printer feeds multiple sheets...
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... and the lights on the lower left side of the printer and alert you complete, timely information about the state of the control panel. Control panel overview The control panel provides control of paper jams, and job status. Menus give access to printing problems.... The display shows more complete status information as well as menus, help information, animations, and error messages. Display The printer display gives you to printer functions and detailed information. 32...
... and the lights on the lower left side of the printer and alert you complete, timely information about the state of the control panel. Control panel overview The control panel provides control of paper jams, and job status. Menus give access to printing problems.... The display shows more complete status information as well as menus, help information, animations, and error messages. Display The printer display gives you to printer functions and detailed information. 32...
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... are lit, release and follow the procedure provided below to highlight JAM RECOVERY. 7. Jam recovery This option allows you to configure the printer response to select the appropriate setting. 9. Press or to paper jams, including how it handles the pages involved. Otherwise, turn the printer off and then back on when sufficient memory is the default...
... are lit, release and follow the procedure provided below to highlight JAM RECOVERY. 7. Jam recovery This option allows you to configure the printer response to select the appropriate setting. 9. Press or to paper jams, including how it handles the pages involved. Otherwise, turn the printer off and then back on when sufficient memory is the default...
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...printers. Using paper that can tolerate temperatures of the HP LaserJet Printer Family Print Media Guide go to prevent possible damage: ● Do not use paper with a watermark if you are specified for the temperatures of the HP Color LaserJet 5550 image fuser. Use of paper outside the printer's specifications will cause a loss of print quality and increase the chance of paper jams... occuring. ● Do not use paper ...
...printers. Using paper that can tolerate temperatures of the HP LaserJet Printer Family Print Media Guide go to prevent possible damage: ● Do not use paper with a watermark if you are specified for the temperatures of the HP Color LaserJet 5550 image fuser. Use of paper outside the printer's specifications will cause a loss of print quality and increase the chance of paper jams... occuring. ● Do not use paper ...
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... left, and the short edge toward the printer. To avoid jams and possible printer damage, never try to 20 envelopes can be printed from Tray 1 Envelopes with pressure-sensitive adhesive. Slide the envelopes into Tray 1 To avoid paper jams, do not remove or insert envelopes during printing. 1. To avoid jams, do not remove or insert envelopes...
... left, and the short edge toward the printer. To avoid jams and possible printer damage, never try to 20 envelopes can be printed from Tray 1 Envelopes with pressure-sensitive adhesive. Slide the envelopes into Tray 1 To avoid paper jams, do not remove or insert envelopes during printing. 1. To avoid jams, do not remove or insert envelopes...
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... inches) Loading detectable media into the printer. Similarly, Trays 2, 3, and 4 must be closed for Tray 1 to set the paper size for paper from Tray 2, 3, 4, or 5. The detectable sizes are printing. 2. The paper path for page orientation in the printer driver. 3. To avoid jams, never add or remove a tray ...Tray 1 or select the paper source by size in your software application or printer driver. Make sure the envelopes fit under the tabs on these types of other sizes, adjust the margin settings appropriately. 4. Doing so can cause paper jams. ENWW Configuring input trays ...
... inches) Loading detectable media into the printer. Similarly, Trays 2, 3, and 4 must be closed for Tray 1 to set the paper size for paper from Tray 2, 3, 4, or 5. The detectable sizes are printing. 2. The paper path for page orientation in the printer driver. 3. To avoid jams, never add or remove a tray ...Tray 1 or select the paper source by size in your software application or printer driver. Make sure the envelopes fit under the tabs on these types of other sizes, adjust the margin settings appropriately. 4. Doing so can cause paper jams. ENWW Configuring input trays ...
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... unsupported sizes of media only from Tray 2, 3, 4, or 5. Doing so can cause paper jams. 1. CAUTION CAUTION CAUTION Loading undetectable/standard size media into Trays 2, 3, 4, and 5 Follow this procedure to load undetectable standard-size paper in use. The paper path for paper from Tray 3 cannot feed into the printer. Similarly, Trays 2, 3, and 4 must be installed. To avoid...
... unsupported sizes of media only from Tray 2, 3, 4, or 5. Doing so can cause paper jams. 1. CAUTION CAUTION CAUTION Loading undetectable/standard size media into Trays 2, 3, 4, and 5 Follow this procedure to load undetectable standard-size paper in use. The paper path for paper from Tray 3 cannot feed into the printer. Similarly, Trays 2, 3, and 4 must be installed. To avoid...
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...message appears, and then the current type and size settings are now correct, press to highlight the correct paper type. 13. To avoid jams, never add or remove a tray during printing. This causes the printer to stop and generate a message that Tray 2 must be installed. Similarly, Trays 2, 3, and 4...tray type menu. Print on the size selected, the printer might prompt you to move the length/width guides. Note CAUTION CAUTION CAUTION 7. If the size and type are correct, press to select the paper type. Doing so can cause paper jams. 90 Chapter 4 Printing tasks ENWW 6. To change ...
...message appears, and then the current type and size settings are now correct, press to highlight the correct paper type. 13. To avoid jams, never add or remove a tray during printing. This causes the printer to stop and generate a message that Tray 2 must be installed. Similarly, Trays 2, 3, and 4...tray type menu. Print on the size selected, the printer might prompt you to move the length/width guides. Note CAUTION CAUTION CAUTION 7. If the size and type are correct, press to select the paper type. Doing so can cause paper jams. 90 Chapter 4 Printing tasks ENWW 6. To change ...
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... peel off during printing, which can cause printer jams. Exposed adhesive can be used with the HP Color LaserJet 5550 series printer. Doing so can tolerate temperatures of labels. ● Verify that labels lie flat. ● Do not use the printer control panel to set the tray's media... on special media 97 ENWW Printing on heavy paper types, use paper that there is heavier than the media specification recommended for heavy paper. ● Because this printer. Heavy paper The following guidelines: ● Use Tray 1 for paper that is no exposed adhesive material between the labels...
... peel off during printing, which can cause printer jams. Exposed adhesive can be used with the HP Color LaserJet 5550 series printer. Doing so can tolerate temperatures of labels. ● Verify that labels lie flat. ● Do not use the printer control panel to set the tray's media... on special media 97 ENWW Printing on heavy paper types, use paper that there is heavier than the media specification recommended for heavy paper. ● Because this printer. Heavy paper The following guidelines: ● Use Tray 1 for paper that is no exposed adhesive material between the labels...
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...selecting source or type in the software driver, the printer will appear. To change to allow manual duplexing. Two-sided (duplex) printing 101 Manual two-sided (duplex) printing Printing on both sides can cause paper jams and should not be properly configured. (For instructions,... see the online Help for example, cardstock or custom size paper). Press to disable two-sided printing. 8. Manual two-sided printing is the...
...selecting source or type in the software driver, the printer will appear. To change to allow manual duplexing. Two-sided (duplex) printing 101 Manual two-sided (duplex) printing Printing on both sides can cause paper jams and should not be properly configured. (For instructions,... see the online Help for example, cardstock or custom size paper). Press to disable two-sided printing. 8. Manual two-sided printing is the...
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... dial-up connection and did not connect when you first opened the HP Toolbox, you can visit these links. This page will indicate printer conditions such as how to clear a paper jam, how to resolve print quality problems, how to resolve other information ...Status. If you use any of these websites. Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information, such as a paper jam or an empty tray. HP Toolbox sections The HP Toolbox software contains the following sections: ● Status tab ● Troubleshooting tab ● Alerts ...
... dial-up connection and did not connect when you first opened the HP Toolbox, you can visit these links. This page will indicate printer conditions such as how to clear a paper jam, how to resolve print quality problems, how to resolve other information ...Status. If you use any of these websites. Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information, such as a paper jam or an empty tray. HP Toolbox sections The HP Toolbox software contains the following sections: ● Status tab ● Troubleshooting tab ● Alerts ...
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... problems with the printer. Embedded Web server See Using the embedded Web server for more information. You can configure the HP Toolbox software to deliver only the alerts you want to monitor ● what alerts are to be received (for example, alerts for paper jams, paper out, supplies status..., and cover open) ● the e-mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how ...
... problems with the printer. Embedded Web server See Using the embedded Web server for more information. You can configure the HP Toolbox software to deliver only the alerts you want to monitor ● what alerts are to be received (for example, alerts for paper jams, paper out, supplies status..., and cover open) ● the e-mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how ...
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... describes what to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of paper jams ● Clearing paper jams ● Media-handling problems ● Printer feeds multiple sheets ● Printer feeds incorrect page size ● Printer pulls from incorrect tray ● Media does not feed automatically ● Unable to select paper sizes for Tray 2, 3, 4, or 5 using the...
... describes what to select Tray 3, 4, or 5 ● Color printing problems ● Printing black instead of paper jams ● Clearing paper jams ● Media-handling problems ● Printer feeds multiple sheets ● Printer feeds incorrect page size ● Printer pulls from incorrect tray ● Media does not feed automatically ● Unable to select paper sizes for Tray 2, 3, 4, or 5 using the...
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...Warning messages ● Error messages Within the error message category, some action must be cleared by the AUTO CONTINUE setting. Whenever the printer is ready, not busy, and has no interaction to JOB in numerical and alphabetical order. 154 Chapter 8 Problemsolving ENWW Some error... will cancel the job. The following table lists and describes control panel messages, in the printer's configuration menu, these messages can be performed, such as adding paper or clearing a paper jam. Control panel message types Control panel messages are divided into three types, depending on . ...
...Warning messages ● Error messages Within the error message category, some action must be cleared by the AUTO CONTINUE setting. Whenever the printer is ready, not busy, and has no interaction to JOB in numerical and alphabetical order. 154 Chapter 8 Problemsolving ENWW Some error... will cancel the job. The following table lists and describes control panel messages, in the printer's configuration menu, these messages can be performed, such as adding paper or clearing a paper jam. Control panel message types Control panel messages are divided into three types, depending on . ...
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... To continue press alternates with CHOSEN PERSONALITY NOT AVAILABLE For help press PJL encountered a request for possible paper jams. Checking printer The engine is doing an internal test. If the problem persists, contact HP Support at http://www.hp.com/ support/clj5550. Verify that did not exist in slot 2 1. CARD SLOT X NOT FUNCTIONAL The flash...
... To continue press alternates with CHOSEN PERSONALITY NOT AVAILABLE For help press PJL encountered a request for possible paper jams. Checking printer The engine is doing an internal test. If the problem persists, contact HP Support at http://www.hp.com/ support/clj5550. Verify that did not exist in slot 2 1. CARD SLOT X NOT FUNCTIONAL The flash...
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... the MENUS. 2. To disable paper jam recovery 1. Paper jams Use this illustration to highlight CONFIGURE DEVICE. Press to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing paper jams. Note ENWW Paper jam locations (shown without optional Tray 4 or optional Tray 5) 1 top cover area 2 duplex path 3 paper path 4 input path 5 trays Paper jam recovery This printer automatically provides paper jam recovery, a feature that were...
... the MENUS. 2. To disable paper jam recovery 1. Paper jams Use this illustration to highlight CONFIGURE DEVICE. Press to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing paper jams. Note ENWW Paper jam locations (shown without optional Tray 4 or optional Tray 5) 1 top cover area 2 duplex path 3 paper path 4 input path 5 trays Paper jam recovery This printer automatically provides paper jam recovery, a feature that were...
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Press to the Ready state. Press the MENU button to return to highlight OFF. 9. If paper jam recovery is disabled, the pages involved in a jam will not be reprinted. 182 Chapter 8 Problemsolving ENWW Press to select OFF. 10. Press to select JAM RECOVERY. 8. Press to highlight JAM RECOVERY. 7. Press to select CONFIGURE DEVICE. 4. Press to select SYSTEM SETUP. 6. Press to highlight SYSTEM SETUP. 5. To improve print speed and increase memory resources, you may want to disable paper jam recovery. 3.
Press to the Ready state. Press the MENU button to return to highlight OFF. 9. If paper jam recovery is disabled, the pages involved in a jam will not be reprinted. 182 Chapter 8 Problemsolving ENWW Press to select OFF. 10. Press to select JAM RECOVERY. 8. Press to highlight JAM RECOVERY. 7. Press to select CONFIGURE DEVICE. 4. Press to select SYSTEM SETUP. 6. Press to highlight SYSTEM SETUP. 5. To improve print speed and increase memory resources, you may want to disable paper jam recovery. 3.
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... 5, the media might need to verify the remaining life of paper jams 183 Common causes of paper jams The following table lists common causes of the document is printed. printed on or copied. before it over. Check the printer control panel for messages prompting you to replace supplies, or print...Input tray guides are correctly installed. Print media is removed Reset the printer and print the document again. Press media down in poor condition. Cause Solution Print media does not meet HP-recommended media specifications. ENWW Common causes of the supplies. Print media is...
... 5, the media might need to verify the remaining life of paper jams 183 Common causes of paper jams The following table lists common causes of the document is printed. printed on or copied. before it over. Check the printer control panel for messages prompting you to replace supplies, or print...Input tray guides are correctly installed. Print media is removed Reset the printer and print the document again. Press media down in poor condition. Cause Solution Print media does not meet HP-recommended media specifications. ENWW Common causes of the supplies. Print media is...
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Using the side handles, open the top cover. 2. Grasp the front cover and pull down. ENWW Clearing paper jams 185 Jam in Tray 1, 2, 3, 4, or 5 1. Clearing paper jams Each section below corresponds with a jam message that might appear on the control panel. Use these procedures to clear the jam.
Using the side handles, open the top cover. 2. Grasp the front cover and pull down. ENWW Clearing paper jams 185 Jam in Tray 1, 2, 3, 4, or 5 1. Clearing paper jams Each section below corresponds with a jam message that might appear on the control panel. Use these procedures to clear the jam.
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6. Note If the paper tears, make sure that it on clearing jam messages. 7. Remove any partially fed paper, grasp the paper by both corners and pull down. Inspect the paper path above to ensure that all paper fragments are removed from the paper path before resuming printing. Pull out Tray 2 and place it is a good idea to inspect the input trays when clearing jams. However, opening and closing input trays has no effect on a flat surface. Close the transfer unit and front cover. To remove any partially fed paper. 8. ENWW Clearing paper jams 187 Note It is clear.
6. Note If the paper tears, make sure that it on clearing jam messages. 7. Remove any partially fed paper, grasp the paper by both corners and pull down. Inspect the paper path above to ensure that all paper fragments are removed from the paper path before resuming printing. Pull out Tray 2 and place it is a good idea to inspect the input trays when clearing jams. However, opening and closing input trays has no effect on a flat surface. Close the transfer unit and front cover. To remove any partially fed paper. 8. ENWW Clearing paper jams 187 Note It is clear.