HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...necessary. The fuser is either empty or configured for help . Press for help . or for more information. Tray X is either not installed or not correctly installed in the printer. printer file system and are missing. If the problem persists, contact HP Support. Press...upgrade. 1. continue. Press to continue printing without using the data. See Configuring trays for help . turned on . The number X ENWW Control-panel messages 127 This message alternates with Description Recommended action See Replacing supplies and parts for help. Tray X ...
...necessary. The fuser is either empty or configured for help . Press for help . or for more information. Tray X is either not installed or not correctly installed in the printer. printer file system and are missing. If the problem persists, contact HP Support. Press...upgrade. 1. continue. Press to continue printing without using the data. See Configuring trays for help . turned on . The number X ENWW Control-panel messages 127 This message alternates with Description Recommended action See Replacing supplies and parts for help. Tray X ...
Service Manual
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... vacuum that print immediately after a jam has occurred, some toner might remain on or around the fuser area. WARNING! Before you begin these steps, turn the printer off with an HP Toner Cleaning Cloth or a water-dampened cloth. The pages that is designed for picking up this ...be hot. Component Outer covers Inside, general ETB attaching roller Paper-pickup rollers Cleaning Method Use an HP Toner Cleaning Cloth (part number 5090-3379) or a water-dampened cloth. Cleaning the printer Clean the outer surfaces with a dry cloth and wash your fingers. If toner gets on page...
... vacuum that print immediately after a jam has occurred, some toner might remain on or around the fuser area. WARNING! Before you begin these steps, turn the printer off with an HP Toner Cleaning Cloth or a water-dampened cloth. The pages that is designed for picking up this ...be hot. Component Outer covers Inside, general ETB attaching roller Paper-pickup rollers Cleaning Method Use an HP Toner Cleaning Cloth (part number 5090-3379) or a water-dampened cloth. Cleaning the printer Clean the outer surfaces with a dry cloth and wash your fingers. If toner gets on page...
Service Manual
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... flowchart guides you to pinpoint the root cause of hardware malfunctions. General topic Environment Media Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the printer installed on a solid, level surface (+/- 1°)? ● Is the power-supply voltage within ± 10 volts of ... diagnose and solve problems. ● Use the pre-troubleshooting checklist to evaluate the source of the problem and to reduce the number of steps that are required to fix the problem. ● Use the troubleshooting flowchart to the situation. This chapter also contains...
... flowchart guides you to pinpoint the root cause of hardware malfunctions. General topic Environment Media Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the printer installed on a solid, level surface (+/- 1°)? ● Is the power-supply voltage within ± 10 volts of ... diagnose and solve problems. ● Use the pre-troubleshooting checklist to evaluate the source of the problem and to reduce the number of steps that are required to fix the problem. ● Use the troubleshooting flowchart to the situation. This chapter also contains...
Service Manual
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... are seated correctly. 3. The printer returns to show that printing can print with For help press INSTALL FUSER For help . Press and then press for help press The cartridge is trying to print from another tray. INFLATE FAILURE For the HP Color LaserJet 3000, 3800, and Reinstall the... MP tray. The fuser is not supported. GENUINE HP SUPPLIES DESIGNED FOR alternates with a genuine HP supply that the fuser is designed for more information. Press for this supply with This genuine HP supply was not designed for help . Ready Incorrect The PIN number is turned on to...
... are seated correctly. 3. The printer returns to show that printing can print with For help press INSTALL FUSER For help . Press and then press for help press The cartridge is trying to print from another tray. INFLATE FAILURE For the HP Color LaserJet 3000, 3800, and Reinstall the... MP tray. The fuser is not supported. GENUINE HP SUPPLIES DESIGNED FOR alternates with a genuine HP supply that the fuser is designed for more information. Press for this supply with This genuine HP supply was not designed for help . Ready Incorrect The PIN number is turned on to...
Service Manual
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...press to print from the tray, or press for help, or press to continue. For the HP Color LaserJet 3000, 3800, and No action necessary. Turn the printer off and remove the fuser. Install the missing cartridges. Press for a type and size other data. Control-panel message INSTALL ... alternates with To use another tray. The multipurpose tray is empty and no other tray is turned on the printer file system and are missing. The X specifies a sequence number indicating the current program being loaded. Press for help . 192 Chapter 6 Troubleshooting ENWW Press and then press ...
...press to print from the tray, or press for help, or press to continue. For the HP Color LaserJet 3000, 3800, and No action necessary. Turn the printer off and remove the fuser. Install the missing cartridges. Press for a type and size other data. Control-panel message INSTALL ... alternates with To use another tray. The multipurpose tray is empty and no other tray is turned on the printer file system and are missing. The X specifies a sequence number indicating the current program being loaded. Press for help . 192 Chapter 6 Troubleshooting ENWW Press and then press ...
Service Manual
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Table 7-4 External panels, and covers (2 of 2) Ref Description Part number Qty 12 Interlock-switch assembly RM1-2670-000CN 1 13 Upper cover assembly (fuser door) (simplex models) RM1-2671-000CN 1 14 Top-cover assembly (simplex models) RM1-2672-030CN 1 14A Cable, paper-full (...Cable, paper-full (duplex models) RM1-2620-000CN 1 15B Upper cover assembly (fuser door) (duplex models) RM1-2714-000CN 1 17 Face-down tray assembly (HP CLJ 3000) RM1-2777-020CN 1 17 Face-down tray assembly (HP CLJ 3600/3800/CP3505) RM1-2750-020CN 1 19 Cable, duplexing (duplex models) RM1-...
Table 7-4 External panels, and covers (2 of 2) Ref Description Part number Qty 12 Interlock-switch assembly RM1-2670-000CN 1 13 Upper cover assembly (fuser door) (simplex models) RM1-2671-000CN 1 14 Top-cover assembly (simplex models) RM1-2672-030CN 1 14A Cable, paper-full (...Cable, paper-full (duplex models) RM1-2620-000CN 1 15B Upper cover assembly (fuser door) (duplex models) RM1-2714-000CN 1 17 Face-down tray assembly (HP CLJ 3000) RM1-2777-020CN 1 17 Face-down tray assembly (HP CLJ 3600/3800/CP3505) RM1-2750-020CN 1 19 Cable, duplexing (duplex models) RM1-...
Service Manual
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... Cable, solenoid 16 Cable, cassette 17 Cable, drum motor (HP CLJ 3000) 17 Cable, drum motor (HP CLJ 3600/3800/CP3505) 18 Cable, paper-full 21 Fuser cable assembly 23 Cable, drive power 24 Scanner assembly (HP CLJ 3000) 24 Scanner assembly (HP CLJ 3600/3800/CP3505) Part number Qty RC1-6652-000CN 1 RC1-6653-000CN 1 RC1-6681...
... Cable, solenoid 16 Cable, cassette 17 Cable, drum motor (HP CLJ 3000) 17 Cable, drum motor (HP CLJ 3600/3800/CP3505) 18 Cable, paper-full 21 Fuser cable assembly 23 Cable, drive power 24 Scanner assembly (HP CLJ 3000) 24 Scanner assembly (HP CLJ 3600/3800/CP3505) Part number Qty RC1-6652-000CN 1 RC1-6653-000CN 1 RC1-6681...
Service Manual
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Table 7-16 Fuser drive assembly Ref Description All Fuser drive assembly 1 Cable, fuser drive Part number Qty RM1-2668-000CN 1 RM1-2619-000CN 1 ENWW Fuser drive assembly 291
Table 7-16 Fuser drive assembly Ref Description All Fuser drive assembly 1 Cable, fuser drive Part number Qty RM1-2668-000CN 1 RM1-2619-000CN 1 ENWW Fuser drive assembly 291
Service Manual
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... Cable, duplexing (duplex models) Part number RM1-2616-000CN Cable, duplexing sensor (duplex models) RM1-2618-000CN Cable, environment sensor RM1-2595-000CN Cable, ETB RM1-2608-000CN Cable, fuser drive RM1-2619-000CN Cable, media sensor cassette assembly (HP CLJ 3600/3800/ CP3505) Cable, memory tag ...-000CN Cable, power control RM1-2592-000CN Cable, scanner RM1-2594-000CN Cable, scanner flat (long (HP CLJ 3000) RK2-0971-000CN Cable, scanner flat (long (HP CLJ 3600/3800/CP3505) RK2-0966-000CN Cable, scanner flat short RK2-0967-000CN Cable, sensor RM1-2603-000CN Cable...
... Cable, duplexing (duplex models) Part number RM1-2616-000CN Cable, duplexing sensor (duplex models) RM1-2618-000CN Cable, environment sensor RM1-2595-000CN Cable, ETB RM1-2608-000CN Cable, fuser drive RM1-2619-000CN Cable, media sensor cassette assembly (HP CLJ 3600/3800/ CP3505) Cable, memory tag ...-000CN Cable, power control RM1-2592-000CN Cable, scanner RM1-2594-000CN Cable, scanner flat (long (HP CLJ 3000) RK2-0971-000CN Cable, scanner flat (long (HP CLJ 3600/3800/CP3505) RK2-0966-000CN Cable, scanner flat short RK2-0967-000CN Cable, sensor RM1-2603-000CN Cable...
Service Manual
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Table 7-29 Alphabetical parts list (continued) Description Formatter, new, HP Color LaserJet 3800dn and 3800dtn printers only (256 MB) Formatter, new, HP Color LaserJet CP3505 Front-cover assembly (duplex models) Front-cover assembly (simplex models) Fuser assembly 110V-127V Fuser assembly 220V-240V Fuser cable assembly Fuser drive assembly Gear, 17T/41T Gear, 18T (HP CLJ 3000) Gear, 19T/30T Gear, 29T Gear...
Table 7-29 Alphabetical parts list (continued) Description Formatter, new, HP Color LaserJet 3800dn and 3800dtn printers only (256 MB) Formatter, new, HP Color LaserJet CP3505 Front-cover assembly (duplex models) Front-cover assembly (simplex models) Fuser assembly 110V-127V Fuser assembly 220V-240V Fuser cable assembly Fuser drive assembly Gear, 17T/41T Gear, 18T (HP CLJ 3000) Gear, 19T/30T Gear, 29T Gear...
Service Manual
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..., tension Spring, tension Spring, tension Spring, tension (HP CLJ 3000) Top-cover assembly (duplex models) Top-cover assembly (simplex models) Torsion spring Upper cover assembly (fuser door) (duplex models) Upper cover assembly (fuser door) (simplex models) Part number RC1-6677-000CN RC1-7552-000CN RC1-7598-000CN RC1... Internal components (1 of 5) on page 273 Internal components (1 of 5) on page 273 Internal components (2 of 5) on page 275 Paper-pickup assembly (HP CLJ 3000) on page 297 External panels, and covers (2 of 2) on page 267 External panels, and covers (2 of 2) on page 267 External ...
..., tension Spring, tension Spring, tension Spring, tension (HP CLJ 3000) Top-cover assembly (duplex models) Top-cover assembly (simplex models) Torsion spring Upper cover assembly (fuser door) (duplex models) Upper cover assembly (fuser door) (simplex models) Part number RC1-6677-000CN RC1-7552-000CN RC1-7598-000CN RC1... Internal components (1 of 5) on page 273 Internal components (1 of 5) on page 273 Internal components (2 of 5) on page 275 Paper-pickup assembly (HP CLJ 3000) on page 297 External panels, and covers (2 of 2) on page 267 External panels, and covers (2 of 2) on page 267 External ...
Service Manual
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... Part number Description RK2-0967-000CN Cable, scanner flat short RK2-0969-000CN Cable, drive flat 1 RK2-0970-000CN Cable, drive flat 2 RK2-0971-000CN Cable, scanner flat (long (HP CLJ 3000) RK2-0989-000CN RK2-0996-000CN RL1-1067-000CN Control-panel assembly (HP CLJ 3600/3800/... 3600/3800/ CP3505) Cable, power control RM1-2594-000CN Cable, scanner RM1-2595-000CN Cable, environment sensor RM1-2596-000CN Cable, panel RM1-2597-000CN Fuser cable assembly RM1-2600-000CN RM1-2603-000CN DC controller PCA assembly (HP CLJ 3000) Cable, sensor Table and page Internal components...
... Part number Description RK2-0967-000CN Cable, scanner flat short RK2-0969-000CN Cable, drive flat 1 RK2-0970-000CN Cable, drive flat 2 RK2-0971-000CN Cable, scanner flat (long (HP CLJ 3000) RK2-0989-000CN RK2-0996-000CN RL1-1067-000CN Control-panel assembly (HP CLJ 3600/3800/... 3600/3800/ CP3505) Cable, power control RM1-2594-000CN Cable, scanner RM1-2595-000CN Cable, environment sensor RM1-2596-000CN Cable, panel RM1-2597-000CN Fuser cable assembly RM1-2600-000CN RM1-2603-000CN DC controller PCA assembly (HP CLJ 3000) Cable, sensor Table and page Internal components...
Service Manual
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...Part number Description RM1-2605-000CN Cable, drive power RM1-2608-000CN Cable, ETB RM1-2609-000CN Cable, duplex docking RM1-2610-000Cn Cable, drum motor RM1-2611-000CN Cable, solenoid RM1-2613-000CN Cable, cassette RM1-2614-000CN Cable, drum motor (HP CLJ 3600/3800/...feeder) Cable, option sensor Cable, memory tag Cable, paper-full Cable, drum motor (HP CLJ 3000) Cable, paper-full (simplex models) Relay, PCA (HP CLJ 3600/3800/CP3505 only) Scanner assembly (HP CLJ 3600/3800/CP3505) Fuser assembly 110V-127V Table and page Internal components (4 of 5) on page 279 Internal components...
...Part number Description RM1-2605-000CN Cable, drive power RM1-2608-000CN Cable, ETB RM1-2609-000CN Cable, duplex docking RM1-2610-000Cn Cable, drum motor RM1-2611-000CN Cable, solenoid RM1-2613-000CN Cable, cassette RM1-2614-000CN Cable, drum motor (HP CLJ 3600/3800/...feeder) Cable, option sensor Cable, memory tag Cable, paper-full Cable, drum motor (HP CLJ 3000) Cable, paper-full (simplex models) Relay, PCA (HP CLJ 3600/3800/CP3505 only) Scanner assembly (HP CLJ 3600/3800/CP3505) Fuser assembly 110V-127V Table and page Internal components (4 of 5) on page 279 Internal components...
Service Manual
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Table 7-30 Numerical parts list (continued) Part number Description RM1-2668-000CN Fuser drive assembly RM1-2670-000CN Interlock-switch assembly RM1-2671-000CN Upper cover assembly (fuser door) (simplex models) RM1-2672-030CN Top-cover assembly (simplex models) RM1-2673-000CN Front-...drive assembly RM1-2689-000CN RM1-2699-000CN Drive-motor assembly, print-cartridge (HP CLJ 3600/3800/ CP3505: K, Y, C, M cartridges; HP CLJ 3000: Y, C, M cartridges only) Multipurpose tray separation-pad assembly (HP CLJ 3600/3800/CP3505) RM1-2702-000CN Cassette RM1-2704-000CN RM1-2705-000CN RM1-...
Table 7-30 Numerical parts list (continued) Part number Description RM1-2668-000CN Fuser drive assembly RM1-2670-000CN Interlock-switch assembly RM1-2671-000CN Upper cover assembly (fuser door) (simplex models) RM1-2672-030CN Top-cover assembly (simplex models) RM1-2673-000CN Front-...drive assembly RM1-2689-000CN RM1-2699-000CN Drive-motor assembly, print-cartridge (HP CLJ 3600/3800/ CP3505: K, Y, C, M cartridges; HP CLJ 3000: Y, C, M cartridges only) Multipurpose tray separation-pad assembly (HP CLJ 3600/3800/CP3505) RM1-2702-000CN Cassette RM1-2704-000CN RM1-2705-000CN RM1-...
Service Manual
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Table 7-30 Numerical parts list (continued) Part number Description Table and page RM1-2719-000CN Position-guide assembly (duplex models) Duplex-paper feed assembly (duplex models) on page 305 RM1-2720-000CN Duplexing-... cassette (tray 3) on page 311 RM1-2741-000CN Multipurpose tray roller (HP CLJ 3600/3800/CP3505) Paper-pickup assembly (HP CLJ 3600/3800/CP3505) on page 295 RM1-2743-000CN Fuser assembly 220V-240V Fuser on page 307 RM1-2750-020CN Face-down tray assembly (HP CLJ 3600/3800/CP3505) External panels, and covers (2 of 2) on page 267...
Table 7-30 Numerical parts list (continued) Part number Description Table and page RM1-2719-000CN Position-guide assembly (duplex models) Duplex-paper feed assembly (duplex models) on page 305 RM1-2720-000CN Duplexing-... cassette (tray 3) on page 311 RM1-2741-000CN Multipurpose tray roller (HP CLJ 3600/3800/CP3505) Paper-pickup assembly (HP CLJ 3600/3800/CP3505) on page 295 RM1-2743-000CN Fuser assembly 220V-240V Fuser on page 307 RM1-2750-020CN Face-down tray assembly (HP CLJ 3600/3800/CP3505) External panels, and covers (2 of 2) on page 267...