HP Printers - Supported Citrix Presentation Server environments
Page 13
.... Printer settings will have default print settings, such as print single-sided as via network ports are network print shares connected at login. The HP UPD works well for features manually, then set the tray configuration, duplexer, and hard disk settings. The HP UPD has the ability, if the client printer is supported. Known limitation of the autocreated printer and configure the driver for mapping to any client, including thin clients with Feature Release 1 and Service Pack 1 or greater. 13 Paper size...
.... Printer settings will have default print settings, such as print single-sided as via network ports are network print shares connected at login. The HP UPD works well for features manually, then set the tray configuration, duplexer, and hard disk settings. The HP UPD has the ability, if the client printer is supported. Known limitation of the autocreated printer and configure the driver for mapping to any client, including thin clients with Feature Release 1 and Service Pack 1 or greater. 13 Paper size...
HP Printers - Supported Citrix Presentation Server environments
Page 27
.... Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to verify that the shared network printer was imported into the Citrix XenApp™ Server farm to make the shared printers available to all users when they connect to specific users, clients...
.... Network print servers Description Network print servers (not running Citrix XenApp™ Server) are servers with network print server and HP printers and drivers No issues were discovered when testing the Citrix XenApp™ Server Import Network Server feature using a parallel cable, USB or installed by creating a TCP/IP port and connecting to verify that the shared network printer was imported into the Citrix XenApp™ Server farm to make the shared printers available to all users when they connect to specific users, clients...
HP Jetdirect Print Server Administrator's Guide
Page 29
..., firmware upgrades through current HP downloading utilities will be disabled. default-ip-dhcp: ■ Specifies whether DHCP requests will be periodically transmitted when a legacy default IP address 192.0.0.192 or linklocal IP address 169.254.x.x has been automatically assigned. 0: Disables DHCP requests. 1 (default): Enables DHCP requests. phone-home-config: ■ Specifies privacy settings on the print server during a forced TCP/IP reconfiguration (for embedded Web server diagnostic page updates. For HP to collect data, Internet access is...
..., firmware upgrades through current HP downloading utilities will be disabled. default-ip-dhcp: ■ Specifies whether DHCP requests will be periodically transmitted when a legacy default IP address 192.0.0.192 or linklocal IP address 169.254.x.x has been automatically assigned. 0: Disables DHCP requests. 1 (default): Enables DHCP requests. phone-home-config: ■ Specifies privacy settings on the print server during a forced TCP/IP reconfiguration (for embedded Web server diagnostic page updates. For HP to collect data, Internet access is...
HP Jetdirect Print Server Administrator's Guide
Page 55
.... Hardware Address The LAN hardware (or MAC, Media Access Control) address of this device. If an administrator password has been set, you will be configured through a Telnet session with the HP Jetdirect print server, or from HP Web Jetadmin. See TCP/IP on the HP Jetdirect print server) that identifies the physical location of the HP Jetdirect print server. Table 4-1 HP Jetdirect Home Page Items (continued) Item Description To display supported non-English languages, the use of a person to contact for this guide.
.... Hardware Address The LAN hardware (or MAC, Media Access Control) address of this device. If an administrator password has been set, you will be configured through a Telnet session with the HP Jetdirect print server, or from HP Web Jetadmin. See TCP/IP on the HP Jetdirect print server) that identifies the physical location of the HP Jetdirect print server. Table 4-1 HP Jetdirect Home Page Items (continued) Item Description To display supported non-English languages, the use of a person to contact for this guide.
HP Jetdirect Print Server Administrator's Guide
Page 67
... page provides a list of this parameter is not used by the print server: SLP (Service Location Protocol). Support information may be disabled without notification. If enabled (checked), the HP Jetdirect print server sends SLP packets, which are described in the Other Settings menu. The contents of various network configuration settings on small networks for each protocol. In the Help page, a link to display counter values and other protocols that contains a summary of the HP Jetdirect embedded Web server...
... page provides a list of this parameter is not used by the print server: SLP (Service Location Protocol). Support information may be disabled without notification. If enabled (checked), the HP Jetdirect print server sends SLP packets, which are described in the Other Settings menu. The contents of various network configuration settings on small networks for each protocol. In the Help page, a link to display counter values and other protocols that contains a summary of the HP Jetdirect embedded Web server...
HP Jetdirect Print Server Administrator's Guide
Page 78
...the Jetdirect configuration page? Use the Jetdirect Diagnostic menu from the printer's control panel. Check the workstation network drivers, printer drivers, and related settings. 7 If other users able to print? Auto-negotiation for a list of the Jetdirect Diagnostic menu, see The HP Jetdirect Control Panel Menu. 5 Have any software applications been added to the network? For a description of print server error messages. 9 If you are properly connected. This information assumes you use Telnet to print directly to the printer? 70 Chapter 6 Troubleshooting the HP Jetdirect Print...
...the Jetdirect configuration page? Use the Jetdirect Diagnostic menu from the printer's control panel. Check the workstation network drivers, printer drivers, and related settings. 7 If other users able to print? Auto-negotiation for a list of the Jetdirect Diagnostic menu, see The HP Jetdirect Control Panel Menu. 5 Have any software applications been added to the network? For a description of print server error messages. 9 If you are properly connected. This information assumes you use Telnet to print directly to the printer? 70 Chapter 6 Troubleshooting the HP Jetdirect Print...
HP Jetdirect Print Server Administrator's Guide
Page 107
..., auto, binps, or the name of the HP Jetdirect print server. Double-click the Network and Dial-up through the embedded Web server, see Using the Embedded Web Server). Click Next. 6 In the Add LPR compatible printer window: a Enter the DNS name or IP address of a user-defined print queue (user-defined print queues can be set up Connections folder. b Click the Advanced menu and select Optional Networking Components. c Select and enable Other Network File and Print Services. Configuring a Network Printer for Windows 2000/Server...
..., auto, binps, or the name of the HP Jetdirect print server. Double-click the Network and Dial-up through the embedded Web server, see Using the Embedded Web Server). Click Next. 6 In the Add LPR compatible printer window: a Enter the DNS name or IP address of a user-defined print queue (user-defined print queues can be set up Connections folder. b Click the Advanced menu and select Optional Networking Components. c Select and enable Other Network File and Print Services. Configuring a Network Printer for Windows 2000/Server...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
Page 106
... Sleep mode on. ● Color Usage Job Log: Shows user color print jobs on the printer configuration page. ● Supplies Status: Shows the life remaining of pages the printer has printed, grouped by -job basis. ● Print: Allows you to set user color print job restrictions. NOTE The Settings tab can be entered to gain access to determine the language in the Other Links area on printers using a control-panel display. This page contains the traditional menus found on a job-by size and type. ● Diagnostics Page...
... Sleep mode on. ● Color Usage Job Log: Shows user color print jobs on the printer configuration page. ● Supplies Status: Shows the life remaining of pages the printer has printed, grouped by -job basis. ● Print: Allows you to set user color print job restrictions. NOTE The Settings tab can be entered to gain access to determine the language in the Other Links area on printers using a control-panel display. This page contains the traditional menus found on a job-by size and type. ● Diagnostics Page...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
Page 123
... page shows print cartridge information. Press to highlight PRINT SUPPLIES STATUS PAGE, and then press to highlight INFORMATION, and then press . 3. Device Printer control panel HP Easy Printer Care Software Embedded Web server (HP Color LaserJet 3000 and 3800 Series printers only) Procedure 1. In your browser, enter the IP address for more precise levels, follow the instructions in the Supplies Status section, click Supplies Details to open the printer status page. Print-cartridge storage Do not remove the print cartridge from left side of the roller. See Using printer...
... page shows print cartridge information. Press to highlight PRINT SUPPLIES STATUS PAGE, and then press to highlight INFORMATION, and then press . 3. Device Printer control panel HP Easy Printer Care Software Embedded Web server (HP Color LaserJet 3000 and 3800 Series printers only) Procedure 1. In your browser, enter the IP address for more precise levels, follow the instructions in the Supplies Status section, click Supplies Details to open the printer status page. Print-cartridge storage Do not remove the print cartridge from left side of the roller. See Using printer...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
Page 140
... the problem persists, contact HP Support. When the printer receives another file, the message disappears. If the printer is printed. 1. No action necessary. INCORRECT CARTRIDGE alternates with A color cartridge is paused. Control panel message Description Recommended action Cleaning... CODE CRC ERROR An error has occurred during a firmware upgrade. 1. Clearing paper path The printer jammed or detected misplaced No action necessary. The printer returns to the SERVICE menu. The printer then returns to the Ready state after the cleaning page is...
... the problem persists, contact HP Support. When the printer receives another file, the message disappears. If the printer is printed. 1. No action necessary. INCORRECT CARTRIDGE alternates with A color cartridge is paused. Control panel message Description Recommended action Cleaning... CODE CRC ERROR An error has occurred during a firmware upgrade. 1. Clearing paper path The printer jammed or detected misplaced No action necessary. The printer returns to the SERVICE menu. The printer then returns to the Ready state after the cleaning page is...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
Page 145
.... Use HP Web Jetadmin software to download 3. For the HP Color LaserJet 3000 and 3800 1. Series printers only. ENWW Control-panel messages 131 Printing can continue for example, to delete files from the display, press . For the HP Color LaserJet 3000 and 3800 1. Series printers only. 2. The new RAM disk installed in progress. A firmware upgrade is in slot X is protected and no new files can continue. Do not turn off until the cartridge is replaced. After the test is performing a component test. To remove...
.... Use HP Web Jetadmin software to download 3. For the HP Color LaserJet 3000 and 3800 1. Series printers only. ENWW Control-panel messages 131 Printing can continue for example, to delete files from the display, press . For the HP Color LaserJet 3000 and 3800 1. Series printers only. 2. The new RAM disk installed in progress. A firmware upgrade is in slot X is protected and no new files can continue. Do not turn off until the cartridge is replaced. After the test is performing a component test. To remove...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
Page 219
... is connected to get information about the printer status. font A complete set printer settings and to an HP Jetdirect print server. HP Jetdirect An HP product for "encapsulated PostScript," a type of letters, numerals, and symbols in a typeface. A hardware interface that is used to add a print server, network adaptor, hard disk, or other plug-in which the printer makes internal adjustments to fuse the toner onto the print media. halftone pattern A halftone pattern uses differing sizes of gray. fuser The assembly that contains buttons and a display...
... is connected to get information about the printer status. font A complete set printer settings and to an HP Jetdirect print server. HP Jetdirect An HP product for "encapsulated PostScript," a type of letters, numerals, and symbols in a typeface. A hardware interface that is used to add a print server, network adaptor, hard disk, or other plug-in which the printer makes internal adjustments to fuse the toner onto the print media. halftone pattern A halftone pattern uses differing sizes of gray. fuser The assembly that contains buttons and a display...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
Page 223
... output bins locating 7 P pages per sheet 71, 75 paper colored 76 configuring trays 34 custom sizes, setting 70 document size, selecting 70 first page 71, 74 glossy 76 heavy 77 HP LaserJet Tough 78 loading in tray 1 56 manual feed 35 pages per sheet 71, 75 recycled 78 selecting 52 sizes supported 15 two-sided printing 15 types supported 14 paper handling menu 24 paper path test page 154 pausing a print request 82 PCL drivers 9 PDL driver 9 Personality feature 37 ports locating 8 supported 5 troubleshooting Macintosh 164, 167 PostScript Printer Description (PPD) files troubleshooting 163 power...
... output bins locating 7 P pages per sheet 71, 75 paper colored 76 configuring trays 34 custom sizes, setting 70 document size, selecting 70 first page 71, 74 glossy 76 heavy 77 HP LaserJet Tough 78 loading in tray 1 56 manual feed 35 pages per sheet 71, 75 recycled 78 selecting 52 sizes supported 15 two-sided printing 15 types supported 14 paper handling menu 24 paper path test page 154 pausing a print request 82 PCL drivers 9 PDL driver 9 Personality feature 37 ports locating 8 supported 5 troubleshooting Macintosh 164, 167 PostScript Printer Description (PPD) files troubleshooting 163 power...
Service Manual
Page 19
...; Printer checks for paper, transparencies, labels, and envelopes. ENWW Features at cartridge installation Accessibility ● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care Software) ● The online user guide is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Media can be loaded in tray 1 by using one hand. Table 1-6 Features (continued) Feature HP Color LaserJet 3000 Series printer HP Color LaserJet 3600 Series...
...; Printer checks for paper, transparencies, labels, and envelopes. ENWW Features at cartridge installation Accessibility ● Internet-enabled supply-ordering capabilities (using HP Easy Printer Care Software) ● The online user guide is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Media can be loaded in tray 1 by using one hand. Table 1-6 Features (continued) Feature HP Color LaserJet 3000 Series printer HP Color LaserJet 3600 Series...
Service Manual
Page 36
... using USB hubs. Print a page from the CD before connecting the cable to assign an IP address depending on the type of drivers and software (recommended), or select Custom Installation. Connect the network cable to specify the IP address. 4. Find the IP address. Select INFORMATION, and then select PRINT CONFIGURATION. Use the control-panel buttons to the printer. 2. When prompted, select Wired Networking. On the welcome screen, click Install Printer. Click Finish. NOTE: See the HP Jetdirect Print Server Administrators Guide for software installation...
... using USB hubs. Print a page from the CD before connecting the cable to assign an IP address depending on the type of drivers and software (recommended), or select Custom Installation. Connect the network cable to specify the IP address. 4. Find the IP address. Select INFORMATION, and then select PRINT CONFIGURATION. Use the control-panel buttons to the printer. 2. When prompted, select Wired Networking. On the welcome screen, click Install Printer. Click Finish. NOTE: See the HP Jetdirect Print Server Administrators Guide for software installation...
Service Manual
Page 47
... in cold water. Replace a print cartridge when a REPLACE CARTRIDGE message appears on clothing, wipe it off with the current print cartridge until the control-panel message instructs you to order a replacement appears on the control-panel display. The device status page shows print-cartridge information. Using HP Web Jetadmin In HP Web Jetadmin, select the printer. Using the embedded Web server 1. On the left side of its useful life, a message to the supplies status page, which provides print-cartridge information. Hot water sets toner into fabric. Press Menu to open the MENUS...
... in cold water. Replace a print cartridge when a REPLACE CARTRIDGE message appears on clothing, wipe it off with the current print cartridge until the control-panel message instructs you to order a replacement appears on the control-panel display. The device status page shows print-cartridge information. Using HP Web Jetadmin In HP Web Jetadmin, select the printer. Using the embedded Web server 1. On the left side of its useful life, a message to the supplies status page, which provides print-cartridge information. Hot water sets toner into fabric. Press Menu to open the MENUS...
Service Manual
Page 368
... mode 230 paper-path sensor 233 paper-path test 233 print quality pages 233 Print/Stop test 237 sensor 234 tests, types of 231 Diagnostics menu 229 diagrams 500-sheet feeder connector locations 244 assemblies 245 circuit 253 connector locations 243 DC controller connectors 250 timing 251 DIMMs checking installation 29 enabling 29 failure 193 installing 26 dirt on paper, troubleshooting 219 disable cartridge check 233 disk initialization 241 display, control panel messages 11 distorted images, troubleshooting 222 documentation 2 doors, locating 8 dots, troubleshooting 218 downloading software...
... mode 230 paper-path sensor 233 paper-path test 233 print quality pages 233 Print/Stop test 237 sensor 234 tests, types of 231 Diagnostics menu 229 diagrams 500-sheet feeder connector locations 244 assemblies 245 circuit 253 connector locations 243 DC controller connectors 250 timing 251 DIMMs checking installation 29 enabling 29 failure 193 installing 26 dirt on paper, troubleshooting 219 disable cartridge check 233 disk initialization 241 display, control panel messages 11 distorted images, troubleshooting 222 documentation 2 doors, locating 8 dots, troubleshooting 218 downloading software...
Service Manual
Page 370
... jam prevention 201 supported sizes 17 tray 1 jams 202 tray 2 or 3 jams 203 tray operations 56 troubleshooting 212 unexpected size error 181 unexpected type error 181 paper-path sensor test 233 paper-path test 233 parallel buffer overflow 180 PCAs, removing 500-sheet feeder driver 166 control panel 146 DC controller 138 driver 144 duplex-driver 150 high-voltage power-supply 140 low-voltage power-supply 134 memory-controller 142 pickup-and-feed driver 148 PCL drivers 13 PCL font list, printing 41 PDL driver 13 358 Index ENWW horizontal 220 vertical 220 Linux drivers 15 load tray message...
... jam prevention 201 supported sizes 17 tray 1 jams 202 tray 2 or 3 jams 203 tray operations 56 troubleshooting 212 unexpected size error 181 unexpected type error 181 paper-path sensor test 233 paper-path test 233 parallel buffer overflow 180 PCAs, removing 500-sheet feeder driver 166 control panel 146 DC controller 138 driver 144 duplex-driver 150 high-voltage power-supply 140 low-voltage power-supply 134 memory-controller 142 pickup-and-feed driver 148 PCL drivers 13 PCL font list, printing 41 PDL driver 13 358 Index ENWW horizontal 220 vertical 220 Linux drivers 15 load tray message...
Service Manual
Page 371
... incorrect installation message 191 install message 191 jam locations 200 life expectancy 34 non-HP 34, 193 operations 69 order message 193 remove all print cartridges error 196 removing parts 500-sheet feeder 159 about 72 after 214 light color 216 light images 216 media 212 misplaced images 224 repetitive defects 225 reversed color 224 smearing 223 snail tracks 224 toner buildup 214 transparencies 213 vertical lines 220 white horizontal lines 221 white vertical lines 220 Print/Stop test 237 printing system software...
... incorrect installation message 191 install message 191 jam locations 200 life expectancy 34 non-HP 34, 193 operations 69 order message 193 remove all print cartridges error 196 removing parts 500-sheet feeder 159 about 72 after 214 light color 216 light images 216 media 212 misplaced images 224 repetitive defects 225 reversed color 224 smearing 223 snail tracks 224 toner buildup 214 transparencies 213 vertical lines 220 white horizontal lines 221 white vertical lines 220 Print/Stop test 237 printing system software...
Service Manual
Page 373
... lines 220 type mismatch error 198 U unexpected size error 181 unexpected type error 181 UNIX model scripts 15 upper cover jams, clearing 205 removing 82 usage page 40 USB I/O buffer overflow 180 USB port locating 9 Macintosh setup 25 supported 7 Windows setup 24 USB storage device failure 199 V vacuuming toner 38 vertical lines, troubleshooting black or colored 220 dotted 218 white 220 voltage specifications 338 W warranty 344 washing toner off clothing 38 Web sites anticounterfeit 34 documentation 2 printer features 6 software, downloading 13 supply replacement guidelines 33 white lines...
... lines 220 type mismatch error 198 U unexpected size error 181 unexpected type error 181 UNIX model scripts 15 upper cover jams, clearing 205 removing 82 usage page 40 USB I/O buffer overflow 180 USB port locating 9 Macintosh setup 25 supported 7 Windows setup 24 USB storage device failure 199 V vacuuming toner 38 vertical lines, troubleshooting black or colored 220 dotted 218 white 220 voltage specifications 338 W warranty 344 washing toner off clothing 38 Web sites anticounterfeit 34 documentation 2 printer features 6 software, downloading 13 supply replacement guidelines 33 white lines...