HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...the appropriate Web site. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Go to www.hp.com/support/net_printing for your country/...printer, or visit www.hp.com/support/callcenters. Telephone support HP provides free telephone support during the warranty period. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of Web-based troubleshooting...
...the appropriate Web site. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Go to www.hp.com/support/net_printing for your country/...printer, or visit www.hp.com/support/callcenters. Telephone support HP provides free telephone support during the warranty period. Before calling HP, have the following information ready: the product name and serial number, the date of purchase, and a description of Web-based troubleshooting...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... troubleshooting the printer. To view a Help file, open the online Help through the printer driver. 2 Chapter 1 Printer basics ENWW Online Help Provides information about options that they include. HP Jetdirect Embedded Print Provides instructions to printer information Several references are supplied with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer...
... troubleshooting the printer. To view a Help file, open the online Help through the printer driver. 2 Chapter 1 Printer basics ENWW Online Help Provides information about options that they include. HP Jetdirect Embedded Print Provides instructions to printer information Several references are supplied with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... Feature HP Color LaserJet 3000 Series printer HP Color LaserJet 3600 Series printer HP Color LaserJet 3800 Series printer Performance ● 533 MHz processor ● 360 MHz processor ● 533 MHz processor User interface ● Graphic display ● Graphic display ● Graphic display ● Control-panel help ● Control-panel help ● Control-panel help ● HP Easy Printer Care Software (a ● HP Easy Printer Care Software ● HP Easy Printer Care...
... Feature HP Color LaserJet 3000 Series printer HP Color LaserJet 3600 Series printer HP Color LaserJet 3800 Series printer Performance ● 533 MHz processor ● 360 MHz processor ● 533 MHz processor User interface ● Graphic display ● Graphic display ● Graphic display ● Control-panel help ● Control-panel help ● Control-panel help ● HP Easy Printer Care Software (a ● HP Easy Printer Care Software ● HP Easy Printer Care...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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..., which allows access to monitor and manage the printer on a network server. 12 Chapter 1 Printer basics ENWW UNIX For HP-UX and Solaris networks, go /linuxprinting. Utilities The HP Color LaserJet 3000, 3600, and 3800 Series printers are equipped with several utilities that you can view the HP Easy Printer Care Software when the printer is directly connected to use for UNIX...
..., which allows access to monitor and manage the printer on a network server. 12 Chapter 1 Printer basics ENWW UNIX For HP-UX and Solaris networks, go /linuxprinting. Utilities The HP Color LaserJet 3000, 3600, and 3800 Series printers are equipped with several utilities that you can view the HP Easy Printer Care Software when the printer is directly connected to use for UNIX...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... the HP Jetdirect print server documentation for more information. 48 Chapter 3 I /O (EIO) configuration NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. If you to connect a printer directly to the printer. NOTE Configure the card either through the control panel, the printer installation software, or with remote printer management and troubleshooting through the HP Web...
... the HP Jetdirect print server documentation for more information. 48 Chapter 3 I /O (EIO) configuration NOTE This feature is available for the HP Color LaserJet 3000 and 3800 Series printers only. If you to connect a printer directly to the printer. NOTE Configure the card either through the control panel, the printer installation software, or with remote printer management and troubleshooting through the HP Web...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...cartridge removed? Basic troubleshooting checklist If you are experiencing problems with the printer, use the following checklist to identify the cause of the problem: ● Is the printer connected to print a job: ● Maximum printer speed, measured in ...the printer on? ● Is the printer in this guide, go to the appropriate Web site: ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Factors that affect printer ...
...cartridge removed? Basic troubleshooting checklist If you are experiencing problems with the printer, use the following checklist to identify the cause of the problem: ● Is the printer connected to print a job: ● Maximum printer speed, measured in ...the printer on? ● Is the printer in this guide, go to the appropriate Web site: ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000 ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600 ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800 Factors that affect printer ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... directory page. Follow the instructions on the printed pages. The printer will return to the Ready state when the page has printed. No action necessary. FONT LIST Printing... The printer is generating the print quality troubleshooting pages. For the HP Color LaserJet 3000 and 3800 Series printers only. When the media begins to the Ready state when the...
... directory page. Follow the instructions on the printed pages. The printer will return to the Ready state when the page has printed. No action necessary. FONT LIST Printing... The printer is generating the print quality troubleshooting pages. For the HP Color LaserJet 3000 and 3800 Series printers only. When the media begins to the Ready state when the...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...does not contain errors. 1. or 2. It might be cleaned. Guidelines for the HP Color LaserJet 3000 and 3800 Series printers only. ● The 80 internal fonts are available in the printer. 162 Chapter 8 Problem solving ENWW Some software programs automatically download fonts at the .... From within the same program, print another program. Clean the printer. If the problem persists, see Print-quality troubleshooting. Smears, vertical lines, toner specks, or repetitive marks appear on the printer control panel. 1. Partial printout Cause Solution A memory-error message ...
...does not contain errors. 1. or 2. It might be cleaned. Guidelines for the HP Color LaserJet 3000 and 3800 Series printers only. ● The 80 internal fonts are available in the printer. 162 Chapter 8 Problem solving ENWW Some software programs automatically download fonts at the .... From within the same program, print another program. Clean the printer. If the problem persists, see Print-quality troubleshooting. Smears, vertical lines, toner specks, or repetitive marks appear on the printer control panel. 1. Partial printout Cause Solution A memory-error message ...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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.... ● The transparencies are not designed for this printer. Print-quality troubleshooting If you are experiencing problems with media Some print-quality problems arise from the use paper that are designed for HP Color LaserJet printers. ● Handle transparencies by the edges. Use media...● Small, random, dark areas on transparencies. ENWW Print-quality troubleshooting 169 NOTE Allow transparencies to the media. NOTE The HP Color LaserJet 3000 series printers do not support printing in color on the trailing edge of the media is correctly configured for at ...
.... ● The transparencies are not designed for this printer. Print-quality troubleshooting If you are experiencing problems with media Some print-quality problems arise from the use paper that are designed for HP Color LaserJet printers. ● Handle transparencies by the edges. Use media...● Small, random, dark areas on transparencies. ENWW Print-quality troubleshooting 169 NOTE Allow transparencies to the media. NOTE The HP Color LaserJet 3000 series printers do not support printing in color on the trailing edge of the media is correctly configured for at ...
Service Manual
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... supplied with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800. ● HP Color LaserJet CP3505 Series printer: http://www.hp.com/support/cljcp3505. To view a Help file, open the online Help through the printer driver. 2 Chapter 1 Product information ENWW Quick access to configure and troubleshoot the HP Jetdirect print...
... supplied with this printer. ● HP Color LaserJet 3000 Series printer: www.hp.com/support/clj3000. ● HP Color LaserJet 3600 Series printer: www.hp.com/support/clj3600. ● HP Color LaserJet 3800 Series printer: www.hp.com/support/clj3800. ● HP Color LaserJet CP3505 Series printer: http://www.hp.com/support/cljcp3505. To view a Help file, open the online Help through the printer driver. 2 Chapter 1 Product information ENWW Quick access to configure and troubleshoot the HP Jetdirect print...
Service Manual
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... status and based status and troubleshooting tool) troubleshooting tool) troubleshooting tool) ● Windows and Macintosh printer ● Windows and Macintosh printer ● Windows and Macintosh printer drivers drivers drivers ● ... 80 internal fonts available for network- Features at a glance Table 1-6 Features Feature HP Color LaserJet 3000 Series printer HP Color LaserJet 3600 Series printer HP Color LaserJet 3800 Series printer and HP Color LaserJet CP3505 Series printer Performance User interface ● 533 MHz processor ● Graphic display ● 360 ...
... status and based status and troubleshooting tool) troubleshooting tool) troubleshooting tool) ● Windows and Macintosh printer ● Windows and Macintosh printer ● Windows and Macintosh printer drivers drivers drivers ● ... 80 internal fonts available for network- Features at a glance Table 1-6 Features Feature HP Color LaserJet 3000 Series printer HP Color LaserJet 3600 Series printer HP Color LaserJet 3800 Series printer and HP Color LaserJet CP3505 Series printer Performance User interface ● 533 MHz processor ● Graphic display ● 360 ...
Service Manual
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... Apple PostScript drivers that you can use the HP Easy Printer Care Software. This information appears in order to information about printer and network activities. Utilities The HP Color LaserJet 3000, 3600, 3800, and CP3505 Series printers are equipped with several utilities that make it ...supplies status ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools ● HP Printer Utility for Mac You can view the HP Easy Printer Care Software when the printer is directly connected to your computer or when it easy...
... Apple PostScript drivers that you can use the HP Easy Printer Care Software. This information appears in order to information about printer and network activities. Utilities The HP Color LaserJet 3000, 3600, 3800, and CP3505 Series printers are equipped with several utilities that make it ...supplies status ● Setting up alerts ● Viewing printer documentation ● Gaining access to troubleshooting and maintenance tools ● HP Printer Utility for Mac You can view the HP Easy Printer Care Software when the printer is directly connected to your computer or when it easy...
Service Manual
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... to highlight PRINT DEMO, and then press . Tools for troubleshooting Using printer information pages NOTE: Printer information pages for the HP Color LaserJet 3600 Series printer are available in the printer. 1. Demo page 1. Press to highlight PRINT COLOR USAGE JOB LOG, and then press . 40 Chapter 3 Maintenance ENWW Shows color-use statistics for the printer 2. Press Menu. Press 3. to highlight INFORMATION, and then...
... to highlight PRINT DEMO, and then press . Tools for troubleshooting Using printer information pages NOTE: Printer information pages for the HP Color LaserJet 3600 Series printer are available in the printer. 1. Demo page 1. Press to highlight PRINT COLOR USAGE JOB LOG, and then press . 40 Chapter 3 Maintenance ENWW Shows color-use statistics for the printer 2. Press Menu. Press 3. to highlight INFORMATION, and then...
Service Manual
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...(HP Color LaserJet 3000, 3800, and CP3505 Series printers only) Shows information for troubleshooting 41 NOTE: This option does not appear if no mass-storage devices are currently installed in the printer 1. PCL or PS font list (HP Color LaserJet 3000, 3800, and CP3505 Series printers only...up . Using the embedded Web server NOTE: The HP Color LaserJet 3600 Series printer embedded Web server provides network configuration and status information only. See Using the embedded Web server on the HP Color LaserJet 3600 Series printer. NOTE: The font lists also show which fonts are...
...(HP Color LaserJet 3000, 3800, and CP3505 Series printers only) Shows information for troubleshooting 41 NOTE: This option does not appear if no mass-storage devices are currently installed in the printer 1. PCL or PS font list (HP Color LaserJet 3000, 3800, and CP3505 Series printers only...up . Using the embedded Web server NOTE: The HP Color LaserJet 3600 Series printer embedded Web server provides network configuration and status information only. See Using the embedded Web server on the HP Color LaserJet 3600 Series printer. NOTE: The font lists also show which fonts are...
Service Manual
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... For the HP Color LaserJet 3000, 3800, and CP3505 Series printers only The printer parallel buffer has overflowed during a busy state. CP3505 Series printers only. 180 Chapter 6 Troubleshooting ENWW Inspect ...Series printers with For help press position sensor. Press to continue printing. NOTE: Data will be lost . 2. Inspect the T2 pick-roller left-cam a checking-printer cycle, the printer retention claw. alternates with For the HP Color LaserJet 3000, 3800, and Press to avoid this error. 3. Inspect the PIU registration shutter for proper orientation (HP CLJ 3600...
... For the HP Color LaserJet 3000, 3800, and CP3505 Series printers only The printer parallel buffer has overflowed during a busy state. CP3505 Series printers only. 180 Chapter 6 Troubleshooting ENWW Inspect ...Series printers with For help press position sensor. Press to continue printing. NOTE: Data will be lost . 2. Inspect the T2 pick-roller left-cam a checking-printer cycle, the printer retention claw. alternates with For the HP Color LaserJet 3000, 3800, and Press to avoid this error. 3. Inspect the PIU registration shutter for proper orientation (HP CLJ 3600...
Service Manual
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... determine which settings have been reset to delete files from the disk drive. 68.X STORAGE ERROR SETTINGS CHANGED alternates with For the HP Color LaserJet 3600 Series printers only A scan buffer error has occurred. 1. A critical hardware error has occurred. 3. Reseat the formatter PCB. 4. Replace the...card. 188 Chapter 6 Troubleshooting ENWW Replace the firmware DIMM. 3. X Description: 0 Onboard NVRAM 1 Removable disk (flash or hard) 1. Press to clear the message. For 68.0 errors, turn the printer off then on . 2. For 68.1 errors, use the HP Web Jetadmin software to the...
... determine which settings have been reset to delete files from the disk drive. 68.X STORAGE ERROR SETTINGS CHANGED alternates with For the HP Color LaserJet 3600 Series printers only A scan buffer error has occurred. 1. A critical hardware error has occurred. 3. Reseat the formatter PCB. 4. Replace the...card. 188 Chapter 6 Troubleshooting ENWW Replace the firmware DIMM. 3. X Description: 0 Onboard NVRAM 1 Removable disk (flash or hard) 1. Press to clear the message. For 68.0 errors, turn the printer off then on . 2. For 68.1 errors, use the HP Web Jetadmin software to the...
Service Manual
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... might be with Ready The printer received data and is empty. 190 Chapter 6 Troubleshooting ENWW Verify that the following connectors are closed . 2. Replace the DC controller. CP3505 Series printers only An error has occurred during a firmware upgrade. The printer returns to eject these pages ... necessary. CODE CRC ERROR For the HP Color LaserJet 3000, 3800, and Reinstall the firmware. Press Menu. 3. Do not pick up pages until they come to continue. Control-panel message Description Recommended action Cleaning... The printer is generating a cleaning page. No action...
... might be with Ready The printer received data and is empty. 190 Chapter 6 Troubleshooting ENWW Verify that the following connectors are closed . 2. Replace the DC controller. CP3505 Series printers only An error has occurred during a firmware upgrade. The printer returns to eject these pages ... necessary. CODE CRC ERROR For the HP Color LaserJet 3000, 3800, and Reinstall the firmware. Press Menu. 3. Do not pick up pages until they come to continue. Control-panel message Description Recommended action Cleaning... The printer is generating a cleaning page. No action...
Service Manual
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... ambient temperature), replace the fuser. 5. No other data. CP3505 Series printers only Programs and fonts can be stored on . To solve the problem, increase the amount of the storage device. For the HP Color LaserJet 3000, 3800, and No action necessary. Press for help. 192 Chapter 6 Troubleshooting ENWW Media is in the multipurpose tray, but the...
... ambient temperature), replace the fuser. 5. No other data. CP3505 Series printers only Programs and fonts can be stored on . To solve the problem, increase the amount of the storage device. For the HP Color LaserJet 3000, 3800, and No action necessary. Press for help. 192 Chapter 6 Troubleshooting ENWW Media is in the multipurpose tray, but the...
Service Manual
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... the page is printed. No action necessary. 194 Chapter 6 Troubleshooting ENWW CP3505 Series printers only The printer is generating the color-usage log page and will return to the Ready state when the page is printed. Do not turn off the printer. No action necessary. For the HP Color LaserJet 3000, 3800, and No action necessary. No action necessary...
... the page is printed. No action necessary. 194 Chapter 6 Troubleshooting ENWW CP3505 Series printers only The printer is generating the color-usage log page and will return to the Ready state when the page is printed. Do not turn off the printer. No action necessary. For the HP Color LaserJet 3000, 3800, and No action necessary. No action necessary...
Service Manual
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... state when the page is generating the print-quality troubleshooting pages and will return to it. 2. For the HP Color LaserJet 3000, 3800, and 1. For the HP Color LaserJet 3000, 3800, and 1. To clear this message, press . To enable writing to the RAM disk CP3505 Series printers only memory, use HP Web Jetadmin to a nonexistent directory). Control-panel message Printing...
... state when the page is generating the print-quality troubleshooting pages and will return to it. 2. For the HP Color LaserJet 3000, 3800, and 1. For the HP Color LaserJet 3000, 3800, and 1. To clear this message, press . To enable writing to the RAM disk CP3505 Series printers only memory, use HP Web Jetadmin to a nonexistent directory). Control-panel message Printing...