HP Jetdirect Print Server Administrator's Guide
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... ...65 Disabling the Embedded LAN ...66 General Troubleshooting ...67 Troubleshooting Chart - Assessing the Problem 67 Procedure 1: Verifying that the Printer is On and Online 68 Procedure 2: Printing an HP Jetdirect Configuration Page 68 Procedure 3: Resolving Printer Display Error Messages 69 Procedure 4: Resolving Printer Communication Problems with the Network 70 7 HP Jetdirect Configuration Page Status Field Error Messages...
... ...65 Disabling the Embedded LAN ...66 General Troubleshooting ...67 Troubleshooting Chart - Assessing the Problem 67 Procedure 1: Verifying that the Printer is On and Online 68 Procedure 2: Printing an HP Jetdirect Configuration Page 68 Procedure 3: Resolving Printer Display Error Messages 69 Procedure 4: Resolving Printer Communication Problems with the Network 70 7 HP Jetdirect Configuration Page Status Field Error Messages...
HP Jetdirect Print Server Administrator's Guide
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... requests between subnets). NOTE BOOTP operation is powered on the network will attempt to automatically configure the HP Jetdirect print server for simple installations. ■ Printer Control Panel. If control panel configuration is recommended only during troubleshooting or for TCP/IP network operation. A properly configured BOOTP server on . Configuration by other methods, such...
... requests between subnets). NOTE BOOTP operation is powered on the network will attempt to automatically configure the HP Jetdirect print server for simple installations. ■ Printer Control Panel. If control panel configuration is recommended only during troubleshooting or for TCP/IP network operation. A properly configured BOOTP server on . Configuration by other methods, such...
HP Jetdirect Print Server Administrator's Guide
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...(continued) syslog-config: ■ Enables or disables syslog server operation on the network. The default is not restricted. By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through UDP port 5353) where a conventional DNS ...reported. This name is persistent and is the printer model and the LAN Hardware (MAC) address. ENWW Using BOOTP/TFTP 19 If 0, all priorities are sent. syslog-max: ■ Specifies the maximum number of selected messages during troubleshooting). The default service name is used to ...
...(continued) syslog-config: ■ Enables or disables syslog server operation on the network. The default is not restricted. By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through UDP port 5353) where a conventional DNS ...reported. This name is persistent and is the printer model and the LAN Hardware (MAC) address. ENWW Using BOOTP/TFTP 19 If 0, all priorities are sent. syslog-max: ■ Specifies the maximum number of selected messages during troubleshooting). The default service name is used to ...
HP Jetdirect Print Server Administrator's Guide
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... ping Commands 27 The arp command writes the entries to the print server. Using the arp and ping Commands You can configure an HP Jetdirect print server with HP Jetdirect print servers requires the following commands: arp -s ping where is the assigned address from a supported system. Using the arp and ping commands... with an IP address using an ARP (Address Resolution Protocol) command from RARP. 10 If ping does not respond, see Troubleshooting the HP Jetdirect Print Server. To configure a Jetdirect print server, use other IP parameters.
... ping Commands 27 The arp command writes the entries to the print server. Using the arp and ping Commands You can configure an HP Jetdirect print server with HP Jetdirect print servers requires the following commands: arp -s ping where is the assigned address from a supported system. Using the arp and ping commands... with an IP address using an ARP (Address Resolution Protocol) command from RARP. 10 If ping does not respond, see Troubleshooting the HP Jetdirect Print Server. To configure a Jetdirect print server, use other IP parameters.
HP Jetdirect Print Server Administrator's Guide
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.... For information on system command prompts, see your system documentation for example, TFTP, embedded Web server, or HP Web Jetadmin software). On Windows NT systems, the command prompt utility is in the Accessories folder in the Programs... system command prompt, enter the following command: route add where is the IP address configured on the HP Jetdirect print server, and is the IP address of their IP addresses do not match, then you ... unless the print server is reset to factory values (see Troubleshooting the HP Jetdirect Print Server). If the print server and your workstation.
.... For information on system command prompts, see your system documentation for example, TFTP, embedded Web server, or HP Web Jetadmin software). On Windows NT systems, the command prompt utility is in the Accessories folder in the Programs... system command prompt, enter the following command: route add where is the IP address configured on the HP Jetdirect print server, and is the IP address of their IP addresses do not match, then you ... unless the print server is reset to factory values (see Troubleshooting the HP Jetdirect Print Server). If the print server and your workstation.
HP Jetdirect Print Server Administrator's Guide
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...syslog server. If it's set a value from network device tables. Only messages that the HP Jetdirect print server sends syslog messages to 8, with 0 being deleted from 1 to isolate individual...print servers. The default setting is used to identify the source facility of selected messages during troubleshooting). If 0, all hosts are disabled. Set 0 to identify the source of a message (...a time period for IP address and name resolution (through UDP port 427) to the printer. clears the host access list. The default is an address mask of hosts that are...
...syslog server. If it's set a value from network device tables. Only messages that the HP Jetdirect print server sends syslog messages to 8, with 0 being deleted from 1 to isolate individual...print servers. The default setting is used to identify the source facility of selected messages during troubleshooting). If 0, all hosts are disabled. Set 0 to identify the source of a message (...a time period for IP address and name resolution (through UDP port 427) to the printer. clears the host access list. The default is an address mask of hosts that are...
HP Jetdirect Print Server Administrator's Guide
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... not saved until you save them when you like to edit the parameters. NOTE This procedure resets all parameters to factory default values, refer to Troubleshooting the HP Jetdirect Print Server. 40 Chapter 3 TCP/IP Configuration ENWW Other Settings 5. Other Settings 6. Main Settings Host Name : printer1 IP Config Method : USER SPECIFIED IP...
... not saved until you save them when you like to edit the parameters. NOTE This procedure resets all parameters to factory default values, refer to Troubleshooting the HP Jetdirect Print Server. 40 Chapter 3 TCP/IP Configuration ENWW Other Settings 5. Other Settings 6. Main Settings Host Name : printer1 IP Config Method : USER SPECIFIED IP...
HP Jetdirect Print Server Administrator's Guide
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... server that is saved on the print server when powered off/on. Moving to your printer documentation. If the print server was manually set basic network parameters. See Troubleshooting the HP Jetdirect Print Server for example, from the printer's control panel, the TCP/IP network configuration parameters that support the embedded Web server. Using...
... server that is saved on the print server when powered off/on. Moving to your printer documentation. If the print server was manually set basic network parameters. See Troubleshooting the HP Jetdirect Print Server for example, from the printer's control panel, the TCP/IP network configuration parameters that support the embedded Web server. Using...
HP Jetdirect Print Server Administrator's Guide
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... (for LPD Printing. It is unavailable. LPD on the HP Jetdirect print server. If a user-specified host name has not been assigned, the default host name NPIxxxxxx is the printer model and the last six digits of selected messages during troubleshooting). LPD Printing (TEXT): Default LPD text queue printing. 52 Chapter 4 Using the...
... (for LPD Printing. It is unavailable. LPD on the HP Jetdirect print server. If a user-specified host name has not been assigned, the default host name NPIxxxxxx is the printer model and the last six digits of selected messages during troubleshooting). LPD Printing (TEXT): Default LPD text queue printing. 52 Chapter 4 Using the...
HP Jetdirect Print Server Administrator's Guide
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... This chapter describes how to print a Jetdirect configuration page before performing a cold reset. A flowchart guides you to the correct procedures for troubleshooting the following: ■ Printer problems ■ HP Jetdirect print server problems ■ Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items: ■ A Jetdirect configuration page (see...
... This chapter describes how to print a Jetdirect configuration page before performing a cold reset. A flowchart guides you to the correct procedures for troubleshooting the following: ■ Printer problems ■ HP Jetdirect print server problems ■ Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items: ■ A Jetdirect configuration page (see...
HP Jetdirect Print Server Administrator's Guide
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NOTE The Restore Factory Settings menu item in step 4 above. 66 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW To perform a cold reset: 1 Turn the printer on and watch for the memory count to begin . 2 Press and hold the Select button until the three control panel... (Ready, Data,Attention) blink and then remain on . 3 Release the Select button. The embedded networking components will be disabled, and the printer will display Select Language. 4 Press the down arrow M button until Disable Embedded LAN appears. 5 Press the Select button. Disabling the Embedded ...
NOTE The Restore Factory Settings menu item in step 4 above. 66 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW To perform a cold reset: 1 Turn the printer on and watch for the memory count to begin . 2 Press and hold the Select button until the three control panel... (Ready, Data,Attention) blink and then remain on . 3 Release the Select button. The embedded networking components will be disabled, and the printer will display Select Language. 4 Press the down arrow M button until Disable Embedded LAN appears. 5 Press the Select button. Disabling the Embedded ...
HP Jetdirect Print Server Administrator's Guide
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Assessing the Problem Is the Printer On and Online? Figure 6-1 Assessing the Problem ENWW General Troubleshooting 67 NO See Procedure 3 YES Does an "I/O Card Ready" message appear on See Chapter 7 the config NO page? General Troubleshooting Troubleshooting Chart - See Procedure 1 NO YES Can you print a Configuration Page? YES See Procedure 2 NO Does the printer control panel display a "READY" message? YES Is the printer communicating with the network? YES See Procedure 4 NO If the problem persists, see your network documentation.
Assessing the Problem Is the Printer On and Online? Figure 6-1 Assessing the Problem ENWW General Troubleshooting 67 NO See Procedure 3 YES Does an "I/O Card Ready" message appear on See Chapter 7 the config NO page? General Troubleshooting Troubleshooting Chart - See Procedure 1 NO YES Can you print a Configuration Page? YES See Procedure 2 NO Does the printer control panel display a "READY" message? YES Is the printer communicating with the network? YES See Procedure 4 NO If the problem persists, see your network documentation.
HP Jetdirect Print Server Administrator's Guide
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... and corrective actions. Wait until the print job is an important troubleshooting tool. The printer control panel should indicate Ready. The ability to print the configuration page? If the problem persists, you print a printer configuration page. Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is complete, then print the configuration page...
... and corrective actions. Wait until the print job is an important troubleshooting tool. The printer control panel should indicate Ready. The ability to print the configuration page? If the problem persists, you print a printer configuration page. Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is complete, then print the configuration page...
HP Jetdirect Print Server Administrator's Guide
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...Power the print server off/on by turning the printer off, then on again. ● Verify the network cable is properly connected. ● Inspect and verify the configuration parameters on the display? ENWW General Troubleshooting 69 See your service provider. When this section... for a list of network-related error messages and corrective actions. ● See your printer manuals to see HP Jetdirect Configuration Page. ● Record all diagnostic ...
...Power the print server off/on by turning the printer off, then on again. ● Verify the network cable is properly connected. ● Inspect and verify the configuration parameters on the display? ENWW General Troubleshooting 69 See your service provider. When this section... for a list of network-related error messages and corrective actions. ● See your printer manuals to see HP Jetdirect Configuration Page. ● Record all diagnostic ...
HP Jetdirect Print Server Administrator's Guide
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... users are able to print, are they using the same network operating system? This information assumes you use Telnet to print directly to the printer? 70 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW The speed and communication mode on the hub or switch. 3 Is auto-negotiation properly configured? The problem may be...
... users are able to print, are they using the same network operating system? This information assumes you use Telnet to print directly to the printer? 70 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW The speed and communication mode on the hub or switch. 3 Is auto-negotiation properly configured? The problem may be...
HP Jetdirect Print Server Administrator's Guide
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... configuration page. ENWW General Troubleshooting 71 In the Telnet session, type in the online help included with the HP Web Jetadmin software. The data should print to the HP Jetdirect print server and is the IP address assigned to the printer (a manual form feed may...be required). 10 Does the printer appear in HP Web Jetadmin or other management application? ● Verify network and HP Jetdirect settings on the configuration page. ● Confirm the network settings for the printer using the printer control panel. ● See the troubleshooting section in data and press...
... configuration page. ENWW General Troubleshooting 71 In the Telnet session, type in the online help included with the HP Web Jetadmin software. The data should print to the HP Jetdirect print server and is the IP address assigned to the printer (a manual form feed may...be required). 10 Does the printer appear in HP Web Jetadmin or other management application? ● Verify network and HP Jetdirect settings on the configuration page. ● Confirm the network settings for the printer using the printer control panel. ● See the troubleshooting section in data and press...
HP Jetdirect Print Server Administrator's Guide
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72 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW
72 Chapter 6 Troubleshooting the HP Jetdirect Print Server ENWW
HP Jetdirect Print Server Administrator's Guide
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... contains several status fields for managing or troubleshooting HP Jetdirect print servers. ENWW Status Field Error Messages 73 For information on the print server. The HP Jetdirect configuration page may be printed directly on the attached printer. The format of supported network protocols...., see Table 7-5 Error Messages. Network statistics gathered by accessing the embedded Web server (see your printer manuals. 7 HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important tool for the print server and the supported protocols. This page provides...
... contains several status fields for managing or troubleshooting HP Jetdirect print servers. ENWW Status Field Error Messages 73 For information on the print server. The HP Jetdirect configuration page may be printed directly on the attached printer. The format of supported network protocols...., see Table 7-5 Error Messages. Network statistics gathered by accessing the embedded Web server (see your printer manuals. 7 HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important tool for the print server and the supported protocols. This page provides...
HP Jetdirect Print Server Administrator's Guide
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... UDP. Typical logfile entries of syslog messages is set up to monitor status or troubleshoot network devices. Syslog Server A syslog server is configurable. Syslog messages allow administrators to operate. For selected printers, a menu accessed through 8, with the syslog server's IP address. If zero ...for filtering syslog messages that provides syslog capabilities running on the method used to identify the source of messages sent by the HP Jetdirect print server on the network. If 0, the number of syslog messages are disabled. For more information, see the ...
... UDP. Typical logfile entries of syslog messages is set up to monitor status or troubleshoot network devices. Syslog Server A syslog server is configurable. Syslog messages allow administrators to operate. For selected printers, a menu accessed through 8, with the syslog server's IP address. If zero ...for filtering syslog messages that provides syslog capabilities running on the method used to identify the source of messages sent by the HP Jetdirect print server on the network. If 0, the number of syslog messages are disabled. For more information, see the ...
HP Jetdirect Print Server Administrator's Guide
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...not successful, try printing directly from DOS using the client's Add Printer utility in PCL, PostScript, or HP-GL/2 printer languages. If the file does not print, or prints incorrectly, see Troubleshooting the HP Jetdirect Print Server. If the file prints correctly, the configuration was ...successful. Click Next. 9 Enter a printer name, and choose whether this printer. The process consists of the print server, queuename is ...
...not successful, try printing directly from DOS using the client's Add Printer utility in PCL, PostScript, or HP-GL/2 printer languages. If the file does not print, or prints incorrectly, see Troubleshooting the HP Jetdirect Print Server. If the file prints correctly, the configuration was ...successful. Click Next. 9 Enter a printer name, and choose whether this printer. The process consists of the print server, queuename is ...