HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...HP Color LaserJet 3000 and 3800 Series printers only) CLEARABLE WARNINGS (HP Color LaserJet 3000 and 3800 Series printers only) AUTO CONTINUE REPLACE SUPPLIES ORDER AT COLOR SUPPLY OUT JAM RECOVERY Values FASTER FIRST PAGE SAVE ENERGY 1-10 AUTO PCL PDF PS JOB ON OFF ON Description Affects print speed by defining whether the fuser...amount of time that generated the warning. ON appears until the end of the printer control panel. Determines printer behavior when the system generates an auto-continuable error. The default is AUTO. Sets low or out supplies operating options. See Replace...
...HP Color LaserJet 3000 and 3800 Series printers only) CLEARABLE WARNINGS (HP Color LaserJet 3000 and 3800 Series printers only) AUTO CONTINUE REPLACE SUPPLIES ORDER AT COLOR SUPPLY OUT JAM RECOVERY Values FASTER FIRST PAGE SAVE ENERGY 1-10 AUTO PCL PDF PS JOB ON OFF ON Description Affects print speed by defining whether the fuser...amount of time that generated the warning. ON appears until the end of the printer control panel. Determines printer behavior when the system generates an auto-continuable error. The default is AUTO. Sets low or out supplies operating options. See Replace...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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... them. 3. CAUTION The fuser is installed or you purchased an HP supply, please go to cool. Close the front door. 4. At least one print cartridge still has a shipping 1. If the error persists, contact HP Support. Open the front door and clear the jam. Turn the printer off and then on. 5. The printer's internal clock is jammed...
... them. 3. CAUTION The fuser is installed or you purchased an HP supply, please go to cool. Close the front door. 4. At least one print cartridge still has a shipping 1. If the error persists, contact HP Support. Open the front door and clear the jam. Turn the printer off and then on. 5. The printer's internal clock is jammed...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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Press to continue. 2. A fuser error has occurred. 1. If the message persists, contact HP Support. A printer error has occurred. 1. A printer fan error has occurred. 1. If the message persists, contact HP Support. A printer motor error has occurred. 1. If the message persists, contact HP Support. 1. If the message persists, contact HP Support. Turn on the printer. 4. If the message persists, contact HP support. Turn the printer off and then...
Press to continue. 2. A fuser error has occurred. 1. If the message persists, contact HP Support. A printer error has occurred. 1. A printer fan error has occurred. 1. If the message persists, contact HP Support. A printer motor error has occurred. 1. If the message persists, contact HP Support. 1. If the message persists, contact HP Support. Turn on the printer. 4. If the message persists, contact HP support. Turn the printer off and then...
HP Color LaserJet 3000, 3600, 3800 series Printers - User Guide
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...HP service provider. The storage device does not have enough memory to continue printing without using the data. To solve the problem, increase the amount of the storage device. No action necessary. A tray is open and the printer is either not installed or not correctly installed in the job. The fuser...number X ENWW Control-panel messages 127 An error has occurred during a firmware upgrade. 1. Reinstall the firmware. 2. turned on . Press for more cartridges are loaded into RAM when the printer is either empty or configured for more ...
...HP service provider. The storage device does not have enough memory to continue printing without using the data. To solve the problem, increase the amount of the storage device. No action necessary. A tray is open and the printer is either not installed or not correctly installed in the job. The fuser...number X ENWW Control-panel messages 127 An error has occurred during a firmware upgrade. 1. Reinstall the firmware. 2. turned on . Press for more cartridges are loaded into RAM when the printer is either empty or configured for more ...
Service Manual
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... office cleaning materials? ● Is the printer exposed to direct sunlight? ● Does...in chapter 1? ● Is the printer exposed to ammonia gas, such as that...When the printer malfunctions or encounters an unexpected situation, the printer control ...printer correctly? ● Is each print cartridge installed correctly? ● Are the transfer unit and fuser...Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the printer installed on a solid, level surface ...9679; Is the power-supply plug inserted in the printer and the outlet? ● Is the operating ...
... office cleaning materials? ● Is the printer exposed to direct sunlight? ● Does...in chapter 1? ● Is the printer exposed to ammonia gas, such as that...When the printer malfunctions or encounters an unexpected situation, the printer control ...printer correctly? ● Is each print cartridge installed correctly? ● Are the transfer unit and fuser...Input trays Print cartridges Transfer unit and fuser Covers Questions ● Is the printer installed on a solid, level surface ...9679; Is the power-supply plug inserted in the printer and the outlet? ● Is the operating ...
Service Manual
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... and fully seated. Control-panel message 50.X FUSER ERROR For help press Description Recommended action 5. Remove all of the printer cables. 11. If the error does not persist, install each device. 9. A fuser error has occurred. The fuser is seated correctly. Turn the printer off an allow it to 3 Mohms, replace the fuser. 6. Replace the connector as necessary. 10. Remove...
... and fully seated. Control-panel message 50.X FUSER ERROR For help press Description Recommended action 5. Remove all of the printer cables. 11. If the error does not persist, install each device. 9. A fuser error has occurred. The fuser is seated correctly. Turn the printer off an allow it to 3 Mohms, replace the fuser. 6. Replace the connector as necessary. 10. Remove...
Service Manual
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... the resistance is seated correctly. Verify the fuser is installed correctly and fully seated. 2. Measure the resistance between fuser connectors J6007LAF-1 and J6007-2. Replace the DC controller PCA. 50.4 Error: 1. Turn off the printer. 4. Control-panel message Description ENWW Recommended action 50.2 Error: 1. Replace the DC controller PCA. 50.3 Error: 1. Control-panel messages 183 Check that...
... the resistance is seated correctly. Verify the fuser is installed correctly and fully seated. 2. Measure the resistance between fuser connectors J6007LAF-1 and J6007-2. Replace the DC controller PCA. 50.4 Error: 1. Turn off the printer. 4. Control-panel message Description ENWW Recommended action 50.2 Error: 1. Replace the DC controller PCA. 50.3 Error: 1. Control-panel messages 183 Check that...
Service Manual
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...kohms to 240 V), replace the fuser. 7. Upgrade the DC controller firmware. 8. Turn off the printer. 4. Turn off the printer. 4. Check that connector J6007 on the fuser is no conduction in the subthermistor, measure the resistance between fuser connectors J6007LAF-1 and J6007-2. If... (100 to 127 V) or 20 ohms to 1 kohms (220 to 3 Mohms, replace the fuser. 6. Replace the DC controller PCA. 50.9 Error: 1. Check that fuser connector J705, fuser motor connector J5008, and driver PCA connector J213 are seated correctly. 3. Control-panel message Description 184...
...kohms to 240 V), replace the fuser. 7. Upgrade the DC controller firmware. 8. Turn off the printer. 4. Turn off the printer. 4. Check that connector J6007 on the fuser is no conduction in the subthermistor, measure the resistance between fuser connectors J6007LAF-1 and J6007-2. If... (100 to 127 V) or 20 ohms to 1 kohms (220 to 3 Mohms, replace the fuser. 6. Replace the DC controller PCA. 50.9 Error: 1. Check that fuser connector J705, fuser motor connector J5008, and driver PCA connector J213 are seated correctly. 3. Control-panel message Description 184...
Service Manual
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... RAM DIMM SLOT 54.XX ERROR 55.XX.YY DC CONTROLLER ERROR alternates with one of the toner- 1. X Description: 2 laser Y Description: 0 Black 1 Cyan 2 Yellow 1. Reseat DC controller connectors J1010, J1012, and J1021. 4. Turn the printer off and then on Description ...For the HP Color LaserJet 3600 Series printer only A printer error has occurred. 1. An error has occurred with To continue turn the printer off and then on. 3. Replace the formatter. CP3505 Series printers only The memory DIMM is not 100 kohms to continue. 2. Measure the resistance between fuser connectors J6007LA...
... RAM DIMM SLOT 54.XX ERROR 55.XX.YY DC CONTROLLER ERROR alternates with one of the toner- 1. X Description: 2 laser Y Description: 0 Black 1 Cyan 2 Yellow 1. Reseat DC controller connectors J1010, J1012, and J1021. 4. Turn the printer off and then on Description ...For the HP Color LaserJet 3600 Series printer only A printer error has occurred. 1. An error has occurred with To continue turn the printer off and then on. 3. Replace the formatter. CP3505 Series printers only The memory DIMM is not 100 kohms to continue. 2. Measure the resistance between fuser connectors J6007LA...
Service Manual
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... on the driver PCA are seated correctly. 2. Replace the fuser. 3. Check that connectors J5008 on the fuser motor and J213 on 59.30 ERROR 59.40 ERROR 59.50 ERROR 59.60 ERROR 59.51 ERROR 59.61 ERROR 59.52 ERROR 59.62 ERROR Description A printer fan error has occurred. An error occurred with To continue turn off then on the driver...
... on the driver PCA are seated correctly. 2. Replace the fuser. 3. Check that connectors J5008 on the fuser motor and J213 on 59.30 ERROR 59.40 ERROR 59.50 ERROR 59.60 ERROR 59.51 ERROR 59.61 ERROR 59.52 ERROR 59.62 ERROR Description A printer fan error has occurred. An error occurred with To continue turn off then on the driver...
Service Manual
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... the ETB. 6. Control-panel message 59.53 ERROR 59.63 ERROR 59.90 ERROR 59.A0 ERROR 59.C0 ERROR 59.F0 ERROR ENWW Description An error occurred with the yellow printcartridge drive motor during startup or rotation. An error occurred with the developing separation-drive assembly. The ...J5008 on the DC controller is calibrated correctly. 2. Check that connector J1020 on the fuser motor is seated correctly. 5. If the developing separation drive assembly has been replaced and the error still occurs, calibrate the developing separation drive assembly. 1. Upgrade the DC controller firmware....
... the ETB. 6. Control-panel message 59.53 ERROR 59.63 ERROR 59.90 ERROR 59.A0 ERROR 59.C0 ERROR 59.F0 ERROR ENWW Description An error occurred with the yellow printcartridge drive motor during startup or rotation. An error occurred with the developing separation-drive assembly. The ...J5008 on the DC controller is calibrated correctly. 2. Check that connector J1020 on the fuser motor is seated correctly. 5. If the developing separation drive assembly has been replaced and the error still occurs, calibrate the developing separation drive assembly. 1. Upgrade the DC controller firmware....
Service Manual
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... FUSER For help press The cartridge is designed for more information. INCORRECT SUPPLIES For status press Two or more information. 1. INFLATE FAILURE For the HP Color LaserJet 3000, 3800, and Reinstall the firmware. Initializing permanent storage This message appears when the printer... slot. Upgrade the DC controller firmware. ENWW Control-panel messages 191 CP3505 Series printers only An error has occurred during a firmware upgrade. No action necessary. The printer can continue. Initializing... See Replacing print cartridges on and begins initialization. Replace this...
... FUSER For help press The cartridge is designed for more information. INCORRECT SUPPLIES For status press Two or more information. 1. INFLATE FAILURE For the HP Color LaserJet 3000, 3800, and Reinstall the firmware. Initializing permanent storage This message appears when the printer... slot. Upgrade the DC controller firmware. ENWW Control-panel messages 191 CP3505 Series printers only An error has occurred during a firmware upgrade. No action necessary. The printer can continue. Initializing... See Replacing print cartridges on and begins initialization. Replace this...
Service Manual
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... log. When the covers are installed, the door switch and fuser interlock are removed, you must be cycled to simulate opening and closing the top cover in more detail how to recognize the change. The printer returns to highlight SHOW EVENT LOG, and then press . 232...the engine to operate the various diagnostics correctly. 1 Figure 6-3 Door switch and fuser interlock NOTE: Any time that a cartridge is listed first.) 1. Print the event log page The event log lists the printer events, including jams, service errors, and other printer conditions. 1. Press Menu to open the MENUS. 2.
... log. When the covers are installed, the door switch and fuser interlock are removed, you must be cycled to simulate opening and closing the top cover in more detail how to recognize the change. The printer returns to highlight SHOW EVENT LOG, and then press . 232...the engine to operate the various diagnostics correctly. 1 Figure 6-3 Door switch and fuser interlock NOTE: Any time that a cartridge is listed first.) 1. Print the event log page The event log lists the printer events, including jams, service errors, and other printer conditions. 1. Press Menu to open the MENUS. 2.
Service Manual
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PQ TROUBLESHOOTING appears on the first page of the print-quality troubleshooting pages to solve print-quality problems. 1. Consumable supply errors are ignored while the printer is installed or removed while the covers are removed, the door interlock must perform these steps manually. 1. Press to open the... is in this mode. When the covers are installed, the door switch and fuser interlock are removed, you can navigate the menus and print internal pages or send an external print job to the printer. Press Menu to highlight DISABLE CARTRIDGE CHECK, and then press . Print an ...
PQ TROUBLESHOOTING appears on the first page of the print-quality troubleshooting pages to solve print-quality problems. 1. Consumable supply errors are ignored while the printer is installed or removed while the covers are removed, the door interlock must perform these steps manually. 1. Press to open the... is in this mode. When the covers are installed, the door switch and fuser interlock are removed, you can navigate the menus and print internal pages or send an external print job to the printer. Press Menu to highlight DISABLE CARTRIDGE CHECK, and then press . Print an ...
Service Manual
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... control system 50 engine test page 238 environment for printer specifications 341 troubleshooting 214 error messages, control panel 11, 176 ETB (electrostatic transfer... belt), removing 96 ETB separation stage 68 event log clearing 228 printing 232 viewing 232 F factory defaults, restoring cold reset 240 NVRAM initialization 240 faded color, troubleshooting 216 faded images, troubleshooting 216 fans, removing duplex 98 main 132 FCC regulations 348 features HP Color LaserJet 3000 3, 6 HP Color LaserJet 3600 4, 6 HP Color LaserJet...
... control system 50 engine test page 238 environment for printer specifications 341 troubleshooting 214 error messages, control panel 11, 176 ETB (electrostatic transfer... belt), removing 96 ETB separation stage 68 event log clearing 228 printing 232 viewing 232 F factory defaults, restoring cold reset 240 NVRAM initialization 240 faded color, troubleshooting 216 faded images, troubleshooting 216 fans, removing duplex 98 main 132 FCC regulations 348 features HP Color LaserJet 3000 3, 6 HP Color LaserJet 3600 4, 6 HP Color LaserJet...
Service Manual
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... PCA, removing 140 horizontal lines, troubleshooting 220 HP Customer Care Online 259 HP Easy Printer Care Software 44 HP Easy Printer Care software 16 HP Jetdirect print server errors 189 HP Color LaserJet 3000 features 3 HP Color LaserJet 3600 features 4 HP Color LaserJet 3800 features 4 NVRAM initialization 240 troubleshooting 227 HP JetReady 13 HP Printer Utility, Macintosh 16, 46 HP Technical Training 259 HP Web Jetadmin downloading 15 e-mail alerts 41 print...
... PCA, removing 140 horizontal lines, troubleshooting 220 HP Customer Care Online 259 HP Easy Printer Care Software 44 HP Easy Printer Care software 16 HP Jetdirect print server errors 189 HP Color LaserJet 3000 features 3 HP Color LaserJet 3600 features 4 HP Color LaserJet 3800 features 4 NVRAM initialization 240 troubleshooting 227 HP JetReady 13 HP Printer Utility, Macintosh 16, 46 HP Technical Training 259 HP Web Jetadmin downloading 15 e-mail alerts 41 print...
Service Manual
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... to 25 HP Printer Utility 46 ...fuser area jams 205 jam detection operations 60 jam prevention 201 supported sizes 17 transparencies 213 tray 1 jams 202 tray 2 or 3 jams 203 tray operations 56 troubleshooting 212 unexpected size error 181 unexpected type error 181 media feed stage 67 memory checking installation 29 DIMM failures 193 enabling 29 HP Color LaserJet 3000 3 HP Color LaserJet 3600 4 HP Color LaserJet...HP 259 onsite service 345 operating systems supported 13 operating-environment specifications 341 operations engine control system 50, 51 image-formation system 63 jam detection 60 laser...
... to 25 HP Printer Utility 46 ...fuser area jams 205 jam detection operations 60 jam prevention 201 supported sizes 17 transparencies 213 tray 1 jams 202 tray 2 or 3 jams 203 tray operations 56 troubleshooting 212 unexpected size error 181 unexpected type error 181 media feed stage 67 memory checking installation 29 DIMM failures 193 enabling 29 HP Color LaserJet 3000 3 HP Color LaserJet 3600 4 HP Color LaserJet...HP 259 onsite service 345 operating systems supported 13 operating-environment specifications 341 operations engine control system 50, 51 image-formation system 63 jam detection 60 laser...
Service Manual
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...errors 188 personality not available error 189 photosensitive drum image formation operations 65 rotation test 239 physical specifications 23 pickup-and-feed assembly, removing 113 pickup-and-feed driver PCA, removing 148 pickup-and-feed system operations 55 pickup-drive assembly removing 119 pliers, required 73 ports HP Color LaserJet 3000 3 HP Color LaserJet 3600 4 HP Color LaserJet... electrostatic transfer belt (ETB) 96 formatter cage 94 front cover 77 fuser 97 fuser drive assembly 107 high-voltage power-supply PCA 140 laser/scanner assembly 128 left cover 86 low-voltage power-supply PCA 134 ...
...errors 188 personality not available error 189 photosensitive drum image formation operations 65 rotation test 239 physical specifications 23 pickup-and-feed assembly, removing 113 pickup-and-feed driver PCA, removing 148 pickup-and-feed system operations 55 pickup-drive assembly removing 119 pliers, required 73 ports HP Color LaserJet 3000 3 HP Color LaserJet 3600 4 HP Color LaserJet... electrostatic transfer belt (ETB) 96 formatter cage 94 front cover 77 fuser 97 fuser drive assembly 107 high-voltage power-supply PCA 140 laser/scanner assembly 128 left cover 86 low-voltage power-supply PCA 134 ...
Service Manual
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HP Color LaserJet 3600, included 4 HP Color LaserJet 3800, included 4 jams, clearing 202, 203 load message 192 locating 8 manual feed message 193 open 198 optional 6 paper-path test 233 sensors 56 size mismatch error 197 type mismatch error 198 unexpected size errors 181 unexpected type errors 181 troubleshooting about 172 access denied 189 action not currently available error..., troubleshooting black or colored 220 dotted 218 white 220 voltage specifications 338 W warranty 344 washing toner off clothing 38 Web sites anticounterfeit 34 documentation 2 printer features 6 software, downloading...
HP Color LaserJet 3600, included 4 HP Color LaserJet 3800, included 4 jams, clearing 202, 203 load message 192 locating 8 manual feed message 193 open 198 optional 6 paper-path test 233 sensors 56 size mismatch error 197 type mismatch error 198 unexpected size errors 181 unexpected type errors 181 troubleshooting about 172 access denied 189 action not currently available error..., troubleshooting black or colored 220 dotted 218 white 220 voltage specifications 338 W warranty 344 washing toner off clothing 38 Web sites anticounterfeit 34 documentation 2 printer features 6 software, downloading...