HP LaserJet 3020 and 3030 All-in-One - User Guide
Page 7
......65 Canceling a scan job ...67 Scanning by using hp LaserJet Scan software (Windows 68 Scanning to e-mail ...68 Scanning to a file ...69 Scanning to another software program 69 Scanning to the Readiris OCR software 70 Scanning from the device and hp Director (Macintosh 71 Scanning to e-mail ...71 Scanning ...the glass ...82 To clean the lid backing ...83 Cleaning the media path ...84 To clean the media path 84 Replacing the automatic document feeder (ADF) pickup roller assembly 85 8 Troubleshooting Device does not turn on ...90 Is power reaching the device 90 The device control panel ...
......65 Canceling a scan job ...67 Scanning by using hp LaserJet Scan software (Windows 68 Scanning to e-mail ...68 Scanning to a file ...69 Scanning to another software program 69 Scanning to the Readiris OCR software 70 Scanning from the device and hp Director (Macintosh 71 Scanning to e-mail ...71 Scanning ...the glass ...82 To clean the lid backing ...83 Cleaning the media path ...84 To clean the media path 84 Replacing the automatic document feeder (ADF) pickup roller assembly 85 8 Troubleshooting Device does not turn on ...90 Is power reaching the device 90 The device control panel ...
HP LaserJet 3020 and 3030 All-in-One - User Guide
Page 161
...C7309-60009 from the RL1-0266-000 media input tray and advance it through the ADF. Used to using paper and other 5963-7863 print media with HP LaserJet printers. ENWW Ordering hp parts and accessories 151 RG0-1122-000CN Used to order one (includes flatbed scanner ... paper from feeding through the device. Replacement parts Product name Paper pickup roller Media input tray Priority input tray Automatic document feeder (ADF) input tray Separation pad for the device. Used to hold media for the device ADF pickup roller assembly ADF Description Part number Used to pick the...
...C7309-60009 from the RL1-0266-000 media input tray and advance it through the ADF. Used to using paper and other 5963-7863 print media with HP LaserJet printers. ENWW Ordering hp parts and accessories 151 RG0-1122-000CN Used to order one (includes flatbed scanner ... paper from feeding through the device. Replacement parts Product name Paper pickup roller Media input tray Priority input tray Automatic document feeder (ADF) input tray Separation pad for the device. Used to hold media for the device ADF pickup roller assembly ADF Description Part number Used to pick the...
HP LaserJet 3020 and 3030 All-in-One - User Guide
Page 179
... information 133 repackaging guidelines 156 repair services 156 repeating defects, troubleshooting 105 replacement parts, ordering 151 replacing ADF pickup roller assembly 85 resolution faxing 131 printing 129 scanning 77, 130 restoring factory... 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals 62 margins 129 methods 64 OCR, using 76 page-...158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage...
... information 133 repackaging guidelines 156 repair services 156 repeating defects, troubleshooting 105 replacement parts, ordering 151 replacing ADF pickup roller assembly 85 resolution faxing 131 printing 129 scanning 77, 130 restoring factory... 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals 62 margins 129 methods 64 OCR, using 76 page-...158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage...
Service Manual
Page 6
... 56 User replaceable parts...57 Printer pickup roller (all models 57 Printer separation pad (all models 59 Printer main input tray (all models 60 HP LaserJet 3015 ADF pickup roller 61 HP LaserJet 3015 ADF separation pad set 62 HP LaserJet 3015 ADF input tray 62 HP LaserJet 3015 ADF output bin 63 HP LaserJet 3020 and 3030 ADF pickup roller 63 HP LaserJet 3020 and 3030 ADF separation pad 66 HP LaserJet 3020 and 3030 control...
... 56 User replaceable parts...57 Printer pickup roller (all models 57 Printer separation pad (all models 59 Printer main input tray (all models 60 HP LaserJet 3015 ADF pickup roller 61 HP LaserJet 3015 ADF separation pad set 62 HP LaserJet 3015 ADF input tray 62 HP LaserJet 3015 ADF output bin 63 HP LaserJet 3020 and 3030 ADF pickup roller 63 HP LaserJet 3020 and 3030 ADF separation pad 66 HP LaserJet 3020 and 3030 control...
Service Manual
Page 7
...and ADF functions and operation 93 Fax functions and operation (HP LaserJet 3015 and 3030 only 96 PSTN operation ...96 The fax subsystem ...96 Formatter in the fax subsystem 96 LIU in the fax subsystem 96 Fax page storage in flash memory 99 5 Removal and replacement Removal and replacement ...Separation pad assembly 115 Scanner assembly...118 Scanner assembly top cover 126 Top-cover assembly...129 Pickup roller ...130 White platen...131 HP LaserJet 3020 and 3030 all-in-one 133 ADF input tray...133 Flatbed lid...134 Link assemblies and scanner support frame springs 136 Control-panel bezel...
...and ADF functions and operation 93 Fax functions and operation (HP LaserJet 3015 and 3030 only 96 PSTN operation ...96 The fax subsystem ...96 Formatter in the fax subsystem 96 LIU in the fax subsystem 96 Fax page storage in flash memory 99 5 Removal and replacement Removal and replacement ...Separation pad assembly 115 Scanner assembly...118 Scanner assembly top cover 126 Top-cover assembly...129 Pickup roller ...130 White platen...131 HP LaserJet 3020 and 3030 all-in-one 133 ADF input tray...133 Flatbed lid...134 Link assemblies and scanner support frame springs 136 Control-panel bezel...
Service Manual
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... 30 HP LaserJet 3020/3030 dimensions 30 HP LaserJet 3015 all-in-one control panel 31 HP LaserJet 3020 all-in-one control panel 32 HP LaserJet 3030 all-in-one control panel 32 Envelope construction 41 Loading the LJ 3015 ADF (1 of 3 44 Loading the LJ 3015 ADF (2 of 3 45 Loading the LJ 3015 ADF (3 of 3 45 Loading the LJ 3020 and 3030 ADF...
... 30 HP LaserJet 3020/3030 dimensions 30 HP LaserJet 3015 all-in-one control panel 31 HP LaserJet 3020 all-in-one control panel 32 HP LaserJet 3030 all-in-one control panel 32 Envelope construction 41 Loading the LJ 3015 ADF (1 of 3 44 Loading the LJ 3015 ADF (2 of 3 45 Loading the LJ 3015 ADF (3 of 3 45 Loading the LJ 3020 and 3030 ADF...
Service Manual
Page 14
... ADF pickup-roller assembly (9 of 9 65 Remove the separation pad 66 Replacing the control-panel bezel (1 of 4 66 Replacing the control-panel bezel (2 of 4 67 Replacing the control-panel bezel (3 of 4 67 Replacing the control-panel bezel (4 of 4 67 Product configuration 70 HP LaserJet 3015, 3020, and 3030 printer (product base) timing diagram ...74 Printer functional block diagram 78 Laser...
... ADF pickup-roller assembly (9 of 9 65 Remove the separation pad 66 Replacing the control-panel bezel (1 of 4 66 Replacing the control-panel bezel (2 of 4 67 Replacing the control-panel bezel (3 of 4 67 Replacing the control-panel bezel (4 of 4 67 Product configuration 70 HP LaserJet 3015, 3020, and 3030 printer (product base) timing diagram ...74 Printer functional block diagram 78 Laser...
Service Manual
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... 56 User replaceable parts...57 Printer pickup roller (all models 57 Printer separation pad (all models 59 Printer main input tray (all models 60 HP LaserJet 3015 ADF pickup roller 61 HP LaserJet 3015 ADF separation pad set 62 HP LaserJet 3015 ADF input tray 62 HP LaserJet 3015 ADF output bin 63 HP LaserJet 3020 and 3030 ADF pickup roller 63 HP LaserJet 3020 and 3030 ADF separation pad 66 HP LaserJet 3020 and 3030 control...
... 56 User replaceable parts...57 Printer pickup roller (all models 57 Printer separation pad (all models 59 Printer main input tray (all models 60 HP LaserJet 3015 ADF pickup roller 61 HP LaserJet 3015 ADF separation pad set 62 HP LaserJet 3015 ADF input tray 62 HP LaserJet 3015 ADF output bin 63 HP LaserJet 3020 and 3030 ADF pickup roller 63 HP LaserJet 3020 and 3030 ADF separation pad 66 HP LaserJet 3020 and 3030 control...
Service Manual
Page 66
... in the cartridge by using draft-mode settings to be scanned or copied. Product base pickup roller RL1-0266-000CN 50,000 pages Look for replacing confusables. HP LaserJet 3015 ADF RM1-0891-000CN separation pad set 25,000 pages Can affect movement of documents to be scanned...affect movement of documents to be extended further by gently shaking the cartridge from side to be scanned or copied. HP LaserJet C709-60109 3020/3030 ADF pickup roller 50,000 pages Can affect movement of documents to side. Table 3-1. Print cartridge life can be scanned or copied...
... in the cartridge by using draft-mode settings to be scanned or copied. Product base pickup roller RL1-0266-000CN 50,000 pages Look for replacing confusables. HP LaserJet 3015 ADF RM1-0891-000CN separation pad set 25,000 pages Can affect movement of documents to be scanned...affect movement of documents to be extended further by gently shaking the cartridge from side to be scanned or copied. HP LaserJet C709-60109 3020/3030 ADF pickup roller 50,000 pages Can affect movement of documents to side. Table 3-1. Print cartridge life can be scanned or copied...
Service Manual
Page 79
See Pickup roller in chapter 5. WARNING! Only trained service personnel should attempt to the center of 2) HP LaserJet 3015 ADF pickup roller The HP LaserJet 3015 ADF pickup roller is not a user replaceable assembly. Figure 3-27. Remove the paper pickup tray (2 of the tray. 2. Depress the tray locking tabs (callout 2), and then remove the tray. ENWW User replaceable parts 61 Slide the adjustable media guides (callout 1) to replace the LJ 3015 pickup roller. Remove the media input tray (1 of 2) 3. Figure 3-28.
See Pickup roller in chapter 5. WARNING! Only trained service personnel should attempt to the center of 2) HP LaserJet 3015 ADF pickup roller The HP LaserJet 3015 ADF pickup roller is not a user replaceable assembly. Figure 3-27. Remove the paper pickup tray (2 of the tray. 2. Depress the tray locking tabs (callout 2), and then remove the tray. ENWW User replaceable parts 61 Slide the adjustable media guides (callout 1) to replace the LJ 3015 pickup roller. Remove the media input tray (1 of 2) 3. Figure 3-28.
Service Manual
Page 81
Replacing the ADF input tray HP LaserJet 3015 ADF output bin 1. Replacing the ADF output bin HP LaserJet 3020 and 3030 ADF pickup roller If the ADF has trouble picking paper, see Troubleshooting to try to turn off of the product. Figure 3-30. Release the output tray, and then verify that the ends of 9) ENWW User replaceable parts 63 Figure 3-32. Flex the wire ADF output...
Replacing the ADF input tray HP LaserJet 3015 ADF output bin 1. Replacing the ADF output bin HP LaserJet 3020 and 3030 ADF pickup roller If the ADF has trouble picking paper, see Troubleshooting to try to turn off of the product. Figure 3-30. Release the output tray, and then verify that the ends of 9) ENWW User replaceable parts 63 Figure 3-32. Flex the wire ADF output...
Service Manual
Page 84
.... 5. Use the power switch to turn off and unplug the power cord. 2. Open the ADF cover and lift up the ADF pickup-roller assembly. 3. Figure 3-42. HP LaserJet 3020 and 3030 control-panel bezel 1. Install the replacement ADF separation-pad assembly. When installing the replacement pad, be careful not to bend or break the retainer-clip pins. Skin oils...
.... 5. Use the power switch to turn off and unplug the power cord. 2. Open the ADF cover and lift up the ADF pickup-roller assembly. 3. Figure 3-42. HP LaserJet 3020 and 3030 control-panel bezel 1. Install the replacement ADF separation-pad assembly. When installing the replacement pad, be careful not to bend or break the retainer-clip pins. Skin oils...
Service Manual
Page 119
Removal and replacement strategy 103 Required tools...103 Before performing service 103 After performing service 104 Parts removal order...104 HP LaserJet 3015 all-in-one 107 Link assemblies and scanner support frame springs 107 Scanner side covers...110 Separation-pad set...111... 114 Separation pad assembly 115 Scanner assembly...118 Scanner assembly top cover 126 Top-cover assembly...129 Pickup roller ...130 White platen...131 HP LaserJet 3020 and 3030 all-in-one 133 ADF input tray...133 Flatbed lid...134 Link assemblies and scanner support frame springs 136 Control-panel bezel...139...
Removal and replacement strategy 103 Required tools...103 Before performing service 103 After performing service 104 Parts removal order...104 HP LaserJet 3015 all-in-one 107 Link assemblies and scanner support frame springs 107 Scanner side covers...110 Separation-pad set...111... 114 Separation pad assembly 115 Scanner assembly...118 Scanner assembly top cover 126 Top-cover assembly...129 Pickup roller ...130 White platen...131 HP LaserJet 3020 and 3030 all-in-one 133 ADF input tray...133 Flatbed lid...134 Link assemblies and scanner support frame springs 136 Control-panel bezel...139...
Service Manual
Page 208
...ADF (HP LaserJet 3015). 1. See Cleaning the product. 2. Poor copy quality from the flatbed (HP LaserJet 3020 and 3030). 1. See Cleaning the product. 2. See Scanner assembly. If the problem persists, for the HP LaserJet 3020, and 3030 replace the ADF assembly (the flatbed lid contains the ADF assembly; see User replaceable...Formatter and line interface unit (LIU). If the problem persists, replace the ADF pickup roller and ADF separation pad (see , Flatbed lid). If the problem persists, for the HP LaserJet 3015 replace the scanner assembly (see Cleaning the print-cartridge area. The ...
...ADF (HP LaserJet 3015). 1. See Cleaning the product. 2. Poor copy quality from the flatbed (HP LaserJet 3020 and 3030). 1. See Cleaning the product. 2. See Scanner assembly. If the problem persists, for the HP LaserJet 3020, and 3030 replace the ADF assembly (the flatbed lid contains the ADF assembly; see User replaceable...Formatter and line interface unit (LIU). If the problem persists, replace the ADF pickup roller and ADF separation pad (see , Flatbed lid). If the problem persists, for the HP LaserJet 3015 replace the scanner assembly (see Cleaning the print-cartridge area. The ...
Service Manual
Page 212
... . Wait 1-3 min. Comm. Clear document None The CANCEL button was not picked up. If the error persists, replace the ADF pickup roller and ADF separation pad. Open the ADF cover or raise the flatbed lid (HP LaserJet 3020 and 3030 only), remove the jammed item, and close the door or lid. Then, clear the items in the document...
... . Wait 1-3 min. Comm. Clear document None The CANCEL button was not picked up. If the error persists, replace the ADF pickup roller and ADF separation pad. Open the ADF cover or raise the flatbed lid (HP LaserJet 3020 and 3030 only), remove the jammed item, and close the door or lid. Then, clear the items in the document...
Service Manual
Page 245
... to fill the paper output bin. Paper was exceeded in the HP LaserJet Printer Family Print Media Guide. Replace the pickup roller. The separation pad is dirty or damaged. Replace the separation pad. The printer feeds multiple sheets or jams frequently ...from the main input tray before refilling it into an upside-down u-shape; Cause Solution Paper guides are not adjusted too tightly. The HP LaserJet 3020 and 3030 ADF...
... to fill the paper output bin. Paper was exceeded in the HP LaserJet Printer Family Print Media Guide. Replace the pickup roller. The separation pad is dirty or damaged. Replace the separation pad. The printer feeds multiple sheets or jams frequently ...from the main input tray before refilling it into an upside-down u-shape; Cause Solution Paper guides are not adjusted too tightly. The HP LaserJet 3020 and 3030 ADF...
Service Manual
Page 247
...stop feeding through the ADF. Cause The document is 381 mm (15 inches). If the document is damaged. Clear an ADF jam (HP LaserJet 3020 and 3030; 2 of it . Close the ADF lid and replace the ADF input tray. Check...HP LaserJet 3020 and 3030: lifting the green lever, rotate the pickup roller assembly until it . Clear an ADF jam (HP LaserJet 3015) Figure 6-11. Solving paper-feed problems 229 The paper delivery sensor is too long, copy segments of 2) 3. Note Clear an ADF jam (HP LaserJet 3020 and 3030; 1 of 2) When removing media jammed in the ADF, It might be corrected, replace...
...stop feeding through the ADF. Cause The document is 381 mm (15 inches). If the document is damaged. Clear an ADF jam (HP LaserJet 3020 and 3030; 2 of it . Close the ADF lid and replace the ADF input tray. Check...HP LaserJet 3020 and 3030: lifting the green lever, rotate the pickup roller assembly until it . Clear an ADF jam (HP LaserJet 3015) Figure 6-11. Solving paper-feed problems 229 The paper delivery sensor is too long, copy segments of 2) 3. Note Clear an ADF jam (HP LaserJet 3020 and 3030; 1 of 2) When removing media jammed in the ADF, It might be corrected, replace...
Service Manual
Page 351
... operations, HP LaserJet 3015 87 operations, HP LaserJet 3020/3030 94 output bin, replacing 63 part numbers, HP LaserJet 3015 287 part numbers, HP LaserJet 3020/3030 297, 301 parts, life expectancies 48 pickup roller, removing HP LaserJet 3020/3030 142 pickup roller, replacing 61, 63 replacing HP LaserJet 3020/3030 104 scanner glass, removing HP LaserJet 3020/3030 143 separation pad, removing HP LaserJet 3020/3030 140 separation pad, replacing HP LaserJet 3015 62 separation pad, replacing HP LaserJet 3020/3030 66 specifications...
... operations, HP LaserJet 3015 87 operations, HP LaserJet 3020/3030 94 output bin, replacing 63 part numbers, HP LaserJet 3015 287 part numbers, HP LaserJet 3020/3030 297, 301 parts, life expectancies 48 pickup roller, removing HP LaserJet 3020/3030 142 pickup roller, replacing 61, 63 replacing HP LaserJet 3020/3030 104 scanner glass, removing HP LaserJet 3020/3030 143 separation pad, removing HP LaserJet 3020/3030 140 separation pad, replacing HP LaserJet 3015 62 separation pad, replacing HP LaserJet 3020/3030 66 specifications...
Service Manual
Page 360
..., 222 replacement intervals 48 replacing ADF input tray 62 ADF input-tray flag, HP LaserJet 3020/3030 141 ADF output bin 63 ADF pickup roller 61, 63 ADF pickup roller, HP LaserJet 3020/3030 142 ADF scanner glass, HP LaserJet 3020/3030 143 ADF separation pad, HP LaserJet 3020/3030 140 ADF separation pads 62 ADF separation pads HP LaserJet 3020/3030 66 ADF, HP LaserJet 3020/3030 104 control panel bezel, HP LaserJet 3015 112 control panel, HP LaserJet 3015 113 control panel, HP LaserJet 3020/3030 139...
..., 222 replacement intervals 48 replacing ADF input tray 62 ADF input-tray flag, HP LaserJet 3020/3030 141 ADF output bin 63 ADF pickup roller 61, 63 ADF pickup roller, HP LaserJet 3020/3030 142 ADF scanner glass, HP LaserJet 3020/3030 143 ADF separation pad, HP LaserJet 3020/3030 140 ADF separation pads 62 ADF separation pads HP LaserJet 3020/3030 66 ADF, HP LaserJet 3020/3030 104 control panel bezel, HP LaserJet 3015 112 control panel, HP LaserJet 3015 113 control panel, HP LaserJet 3020/3030 139...
Service Manual
Page 363
... trailing edge, detection 86 Training, HP Technical 282 transfer roller assembly, part number 311 cleaning around 50 operations 83 power supply 81 removing 159 transfer stage, image formation process 83 transparencies cleaning print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding...
... trailing edge, detection 86 Training, HP Technical 282 transfer roller assembly, part number 311 cleaning around 50 operations 83 power supply 81 removing 159 transfer stage, image formation process 83 transparencies cleaning print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding...