HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ)
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... Universal Print Driver support SNMPv3? Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are not compatible with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's ...-based drivers, including HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in the print dialogue window. • Microsoft Excel crashes after printing. • In Microsoft PowerPoint, there's a problem with the /dst ...
... Universal Print Driver support SNMPv3? Managed Printer Lists issues • Web Jetadmin 10.0 printer list xml definitions are not compatible with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's ...-based drivers, including HP Color LaserJet3600, HP Color LaserJet3550, HP Color LaserJet3500, and HP Color LaserJet2600. • Microsoft Word crashes when clicking Properties in the print dialogue window. • Microsoft Excel crashes after printing. • In Microsoft PowerPoint, there's a problem with the /dst ...
HP Printers - Supported Citrix Presentation Server environments
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... Note on printer drivers used - This is a base description of testing. Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp™ Server 5.0. Printers were connected to client and server systems using HP Jetdirect print ..., version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for...
... Note on printer drivers used - This is a base description of testing. Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp™ Server 5.0. Printers were connected to client and server systems using HP Jetdirect print ..., version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology for...
HP Printers - Supported Citrix Presentation Server environments
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... farm and the autocreation of the client printer using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to print successfully. Printing to a client printer with a problematic driver can cause server problems when printing to client printers in the Management Console for Citrix XenApp™...
... farm and the autocreation of the client printer using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was attached to print successfully. Printing to a client printer with a problematic driver can cause server problems when printing to client printers in the Management Console for Citrix XenApp™...
HP Printers - Supported Citrix Presentation Server environments
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...Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with printer driver replication and HP printers...on client systems used throughout the testing process; Citrix-tested HP Scanners/All-in-One devices Citrix tested the following HP Scanners/All-in -One setup - Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp™...
...Printer model tested HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with printer driver replication and HP printers...on client systems used throughout the testing process; Citrix-tested HP Scanners/All-in-One devices Citrix tested the following HP Scanners/All-in -One setup - Throughout the testing, no problems were encountered when running Citrix test cases with Citrix XenApp™...
Service Manual
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...Troubleshooting checklist...98 Clearing jams ...99 Paper path...99 Common causes of paper jams 100 Where to look for jams...101 Jams inside the printer...102 Input jams...103 Tray 1...103 Tray 2...104 Output jams...104 Jams in the top bin 104 Pickup delay jam 105 Pickup stationary ...jam 105 Delivery delay jam 105 Wrapping jam...105 Delivery stationary jam...105 Start-up residual paper jam 105 Door open jam...106 Print problems...107 Getting information...107 Control panel messages 107 Alert and warning messages 107 Critical error messages 108 Supplies messages 109 Status messages 112 ...
...Troubleshooting checklist...98 Clearing jams ...99 Paper path...99 Common causes of paper jams 100 Where to look for jams...101 Jams inside the printer...102 Input jams...103 Tray 1...103 Tray 2...104 Output jams...104 Jams in the top bin 104 Pickup delay jam 105 Pickup stationary ...jam 105 Delivery delay jam 105 Wrapping jam...105 Delivery stationary jam...105 Start-up residual paper jam 105 Door open jam...106 Print problems...107 Getting information...107 Control panel messages 107 Alert and warning messages 107 Critical error messages 108 Supplies messages 109 Status messages 112 ...
Service Manual
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...quality checklist 122 Paper handling issues...123 Wrong size/type media 123 Cannot select a tray or feature to use 123 Performance problems...123 Functional tests (SERVICE ONLY)...125 Engine test print...125 Service mode functions (SERVICE ONLY 126 Cold reset...126 NVRAM ...restore the factory-set defaults 138 General print quality issues 138 Solving issues with color documents 142 HP Toolbox...1. 44 HP Toolbox...144 To view HP Toolbox 144 Troubleshooting tab 144 Print quality troubleshooting pages 144 Printer calibration...144 Cleaning page...144 Configuration page...145 vi ENWW
...quality checklist 122 Paper handling issues...123 Wrong size/type media 123 Cannot select a tray or feature to use 123 Performance problems...123 Functional tests (SERVICE ONLY)...125 Engine test print...125 Service mode functions (SERVICE ONLY 126 Cold reset...126 NVRAM ...restore the factory-set defaults 138 General print quality issues 138 Solving issues with color documents 142 HP Toolbox...1. 44 HP Toolbox...144 To view HP Toolbox 144 Troubleshooting tab 144 Print quality troubleshooting pages 144 Printer calibration...144 Cleaning page...144 Configuration page...145 vi ENWW
Service Manual
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... information ENWW Getting started guide Provides step-by-step instructions for online viewing. Quick access to printer information User guide Contains detailed information for using the printer and troubleshooting problems. This guide is also available through the HP Toolbox software. It is available in two formats on the CD-ROM that came with the...
... information ENWW Getting started guide Provides step-by-step instructions for online viewing. Quick access to printer information User guide Contains detailed information for using the printer and troubleshooting problems. This guide is also available through the HP Toolbox software. It is available in two formats on the CD-ROM that came with the...
Service Manual
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... ARROW) and (RIGHT ARROW) buttons to the Ready state on and one of paper, when a jam has occurred, or when other problems that prevent printing) and blinks when it is blinking, the front door has been opened and then closed. If you continue printing after you...that need attention occur. Press (SELECT) to return the printer to the printer can be printed. Control panel layout The printer contains the following lights and buttons on non-HP supplies. Attention light Generally, the Attention light blinks when the printer is empty, damage to the Ready state. For more information...
... ARROW) and (RIGHT ARROW) buttons to the Ready state on and one of paper, when a jam has occurred, or when other problems that prevent printing) and blinks when it is blinking, the front door has been opened and then closed. If you continue printing after you...that need attention occur. Press (SELECT) to return the printer to the printer can be printed. Control panel layout The printer contains the following lights and buttons on non-HP supplies. Attention light Generally, the Attention light blinks when the printer is empty, damage to the Ready state. For more information...
Service Manual
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... problems. You can configure your program. Macintosh printer driver When you install the software for Macintosh, you can directly connect the printer to communicate with the printer. Help for the printer driver is separate from the Help button in the printer ... The HP Color LaserJet 2600n printer supports network printing on the control panel. Windows software After a printing system installation, use the HP Toolbox. HP Toolbox You must perform a complete software installation to use the uninstall icon in the HP Color LaserJet 2600n printer program group to printer status ...
... problems. You can configure your program. Macintosh printer driver When you install the software for Macintosh, you can directly connect the printer to communicate with the printer. Help for the printer driver is separate from the Help button in the printer ... The HP Color LaserJet 2600n printer supports network printing on the control panel. Windows software After a printing system installation, use the HP Toolbox. HP Toolbox You must perform a complete software installation to use the uninstall icon in the HP Color LaserJet 2600n printer program group to printer status ...
Service Manual
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... not produce satisfactory results. Humid weather or water coolers can cause problems for the printer, requiring repair. CAUTION Using print media that does not meet all...only paper designed for inkjet printers may damage the printer. it to 100% recycled-fibercontent paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough paper, HP LaserJet Photo paper, and custom... Some print media might be at http://www.hp.com/support/ljpaperguide. Paper for laser printers. Print media that affect printer performance and output quality. Heat causes the moisture...
... not produce satisfactory results. Humid weather or water coolers can cause problems for the printer, requiring repair. CAUTION Using print media that does not meet all...only paper designed for inkjet printers may damage the printer. it to 100% recycled-fibercontent paper), envelopes, labels, transparencies, HP LaserJet glossy paper, HP LaserJet Tough paper, HP LaserJet Photo paper, and custom... Some print media might be at http://www.hp.com/support/ljpaperguide. Paper for laser printers. Print media that affect printer performance and output quality. Heat causes the moisture...
Service Manual
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... print cartridge is installed, a cleaning page will be automatically generated prior to HP Toolbox, HP recommends cleaning the paper path by using HP Toolbox. A page feeds through the printer slowly. Over time, this buildup can correct and prevent these types of problems. This printer has two processes for generating cleaning pages: one is automatically generated and...
... print cartridge is installed, a cleaning page will be automatically generated prior to HP Toolbox, HP recommends cleaning the paper path by using HP Toolbox. A page feeds through the printer slowly. Over time, this buildup can correct and prevent these types of problems. This printer has two processes for generating cleaning pages: one is automatically generated and...
Service Manual
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.... The sheet-metal edges of each screw to ESD with other internal components and can be sharp. Electrostatic discharge The printer contains parts that are sensitive to its original location during reassembly. Q5956-67902 A 250-sheet paper cassette. Use caution ...(optional) 62 Chapter 5 Removal and replacement ENWW NOTE Note the length, diameter, color, type, and location of the product can interfere with protective ESD pouches. Trying different paper did not resolve the problem. Directions for difficult or critical replacement procedures are sensitive to locate.
.... The sheet-metal edges of each screw to ESD with other internal components and can be sharp. Electrostatic discharge The printer contains parts that are sensitive to its original location during reassembly. Q5956-67902 A 250-sheet paper cassette. Use caution ...(optional) 62 Chapter 5 Removal and replacement ENWW NOTE Note the length, diameter, color, type, and location of the product can interfere with protective ESD pouches. Trying different paper did not resolve the problem. Directions for difficult or critical replacement procedures are sensitive to locate.
Service Manual
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... will set the toner into the fabric.) 1 Open the front door. Each section below corresponds to remove the paper. Jams inside the printer Use the following instructions to clear the jam. If you get toner on your clothes or hands, wash them in loose toner on the...jam is located on the transfer belt, which is not obvious, first look inside the printer. CAUTION Do not place anything on the inside of the front door. This problem should resolve itself after a jam. Otherwise, the printer may be damaged, adversely affecting print quality. 102 Chapter 6 Troubleshooting ENWW
... will set the toner into the fabric.) 1 Open the front door. Each section below corresponds to remove the paper. Jams inside the printer Use the following instructions to clear the jam. If you get toner on your clothes or hands, wash them in loose toner on the...jam is located on the transfer belt, which is not obvious, first look inside the printer. CAUTION Do not place anything on the inside of the front door. This problem should resolve itself after a jam. Otherwise, the printer may be damaged, adversely affecting print quality. 102 Chapter 6 Troubleshooting ENWW
Service Manual
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... press the (SELECT) button on the control panel. A paper jam has occurred in the print path. tray indicated. Print problems Getting information The following sections contain information about control panel messages, error reports, and available service menus. Recommended action Press (SELECT... the printer driver appropriate for your device. Open the door and clear the jam. Then press the (SELECT) button on the second line of the control-panel messages are using the incorrect printer driver. A paper jam has occurred in the device. The HP Color LaserJet 2600n printer is...
... press the (SELECT) button on the control panel. A paper jam has occurred in the print path. tray indicated. Print problems Getting information The following sections contain information about control panel messages, error reports, and available service menus. Recommended action Press (SELECT... the printer driver appropriate for your device. Open the door and clear the jam. Then press the (SELECT) button on the second line of the control-panel messages are using the incorrect printer driver. A paper jam has occurred in the device. The HP Color LaserJet 2600n printer is...
Service Manual
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... the wall socket. The device has experienced a problem with 10.1000 = Black print cartridge Reinstall 10.1001 = Cyan print cartridge The supplies gauge will display the consumption levels of print cartridges. 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having one or more non...
... the wall socket. The device has experienced a problem with 10.1000 = Black print cartridge Reinstall 10.1001 = Cyan print cartridge The supplies gauge will display the consumption levels of print cartridges. 10.1002 = Magenta print cartridge 10.1003 = Yellow print cartridge HP supplies installed The printer transitioned from having one or more non...
Service Manual
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...■ mDNS name 11 Product settings. The default setting is 120 seconds) NOTE The color bars on the sides of status log messages, see Table 6-5 Status log messages. ... settings. This section lists the following information that can be configured by the user. ENWW Print problems 115 This section contains information for enabling extended print modes. ■ DM=0 Default setting ■...This section lists the DC controller version. 6 USB settings. The following network information about printer errors, including an error code and the page count at which the error occurred. ...
...■ mDNS name 11 Product settings. The default setting is 120 seconds) NOTE The color bars on the sides of status log messages, see Table 6-5 Status log messages. ... settings. This section lists the following information that can be configured by the user. ENWW Print problems 115 This section contains information for enabling extended print modes. ■ DM=0 Default setting ■...This section lists the DC controller version. 6 USB settings. The following network information about printer errors, including an error code and the page count at which the error occurred. ...
Service Manual
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... changes in Restore Factory Settings, click Restore. ENWW Print problems 119 To make the desired selections and click Apply. Printed image quality problems Improving print quality Use the print-quality settings in the HP Toolbox to improve print-quality problems. To access the HP Toolbox, see HP Toolbox. Paper Types menu The purpose of the characters... ■ Test Page To enter the secondary service menu, use the following procedure: 1 Confirm that the device is to specify the print mode for the printer to operate in high speed. To restore the default settings, open the...
... changes in Restore Factory Settings, click Restore. ENWW Print problems 119 To make the desired selections and click Apply. Printed image quality problems Improving print quality Use the print-quality settings in the HP Toolbox to improve print-quality problems. To access the HP Toolbox, see HP Toolbox. Paper Types menu The purpose of the characters... ■ Test Page To enter the secondary service menu, use the following procedure: 1 Confirm that the device is to specify the print mode for the printer to operate in high speed. To restore the default settings, open the...
Service Manual
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...■ Draft (600 dpi) ■ Normal (Image REt 2400) ENWW Print problems 121 For media that has high resistivity after fusing. The following settings are available, depending on the printer driver that you are printed. Table 6-8 Optimize menu Adjustment type Background Toner Default setting... DC bias Decreases transfer bias on the 2nd side of duplex jobs. Table 6-7 Extended print modes (continued) HP Toolbox extended print mode Printer adjustment Less transfer current Transfer adjustment More transfer current Transfer adjustment Less toner Toner adjustment Change in...
...■ Draft (600 dpi) ■ Normal (Image REt 2400) ENWW Print problems 121 For media that has high resistivity after fusing. The following settings are available, depending on the printer driver that you are printed. Table 6-8 Optimize menu Adjustment type Background Toner Default setting... DC bias Decreases transfer bias on the 2nd side of duplex jobs. Table 6-7 Extended print modes (continued) HP Toolbox extended print mode Printer adjustment Less transfer current Transfer adjustment More transfer current Transfer adjustment Less toner Toner adjustment Change in...
Service Manual
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...Printing Preferences). 4 Change the settings, and click OK. If the page prints, the problem is with the hardware. 4 Print a Demo page from the HP Toolbox. If the page prints correctly, the problem is with the printer driver. 5 Try printing from which you are using to see if any supplies are ...to print. To temporarily change print-quality settings To change the print-quality settings only for non-HP print cartridges. ● If the pages do not print correctly, the problem is provided for the current software program, open the properties through the Print Setup menu in Windows ...
...Printing Preferences). 4 Change the settings, and click OK. If the page prints, the problem is with the hardware. 4 Print a Demo page from the HP Toolbox. If the page prints correctly, the problem is with the printer driver. 5 Try printing from which you are using to see if any supplies are ...to print. To temporarily change print-quality settings To change the print-quality settings only for non-HP print cartridges. ● If the pages do not print correctly, the problem is provided for the current software program, open the properties through the Print Setup menu in Windows ...
Service Manual
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... sealing tape might contain blank pages. ENWW Print problems 123 Load the correct media in the tray selected, the printer draws media from the print cartridges. Load the tray with color documents. Load the tray with enough media to complete the print job. (See the HP Color LaserJet 2600n User Guide for information about configuring the input...
... sealing tape might contain blank pages. ENWW Print problems 123 Load the correct media in the tray selected, the printer draws media from the print cartridges. Load the tray with color documents. Load the tray with enough media to complete the print job. (See the HP Color LaserJet 2600n User Guide for information about configuring the input...