HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 14
..., adjust the volume before using headphones, earbuds, or a headset. Connects a network cable. NOTE: The computer fan starts up automatically to cool internal components. Reads data from and writes data to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables...
..., adjust the volume before using headphones, earbuds, or a headset. Connects a network cable. NOTE: The computer fan starts up automatically to cool internal components. Reads data from and writes data to digital memory cards such as a highdefinition television, or any compatible digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 44
... location during removal and replacement. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is unique to determine what components and parts are needed. ● Warranty period (4). This number describes the duration (in years) of each product. ● Part number/Product number (p/n) (3). Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model...
... location during removal and replacement. This number provides specific information about the product's hardware components. This is an alphanumeric identifier that is unique to determine what components and parts are needed. ● Warranty period (4). This number describes the duration (in years) of each product. ● Part number/Product number (p/n) (3). Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 59
... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. To remove a memory module: NOTE: In Compaq CQ58 models, if only one DIMM is off or in Hibernation, turn the computer on page 39). 5. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it must be installed in the bottom slot 1. Spread the...
... first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. To remove a memory module: NOTE: In Compaq CQ58 models, if only one DIMM is off or in Hibernation, turn the computer on page 39). 5. Remove the memory module/wireless module compartment cover (see Battery on , and then shut it must be installed in the bottom slot 1. Spread the...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 108
... your BIOS, make a note of the path to an optional power source. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive designation. The hard drive designation is connected to reliable external power using the AC adapter. Using the hard drive path you connect your hard drive that contains the update. 4. You may need to access this...
... your BIOS, make a note of the path to an optional power source. Follow the on your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive designation. The hard drive designation is connected to reliable external power using the AC adapter. Using the hard drive path you connect your hard drive that contains the update. 4. You may need to access this...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 118
...9679; If you can choose to restore to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to another drive. System Restore allows you wish to remove the recovery partition to a previous point...
...9679; If you can choose to restore to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Windows creates system restore points automatically during a Windows update and other system maintenance events. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows Refresh. From the Start screen, type h, and then select Help and Support. ● If you need to another drive. System Restore allows you wish to remove the recovery partition to a previous point...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 120
... then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. 3. To start HP Recovery Manager from the boot options menu. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you can obtain recovery media for recovery discs or a recovery USB flash drive. Select Troubleshoot from...
... then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. 3. To start HP Recovery Manager from the boot options menu. 3. Recovering using HP Recovery Manager HP Recovery Manager software allows you can obtain recovery media for recovery discs or a recovery USB flash drive. Select Troubleshoot from...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 121
... the HP Recovery USB flash drive you created. 2. ENWW Restore and recovery 113 This method can be used if your computer or into the optical drive on -screen instructions. You can change the computer boot order, which is restarting, and then press f9 for minimized image recovery. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the computer. - Using HP Recovery media to recover You can use Windows Refresh, the Windows Remove everything and reinstall Windows option...
... the HP Recovery USB flash drive you created. 2. ENWW Restore and recovery 113 This method can be used if your computer or into the optical drive on -screen instructions. You can change the computer boot order, which is restarting, and then press f9 for minimized image recovery. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the computer. - Using HP Recovery media to recover You can use Windows Refresh, the Windows Remove everything and reinstall Windows option...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 133
... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
... downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations 31 caps lock light identifying 10 chipset product description 2 components bottom 13 display 8 front 7 left side 6 right side 5 top 9 computer feet locating 38 spare part number 27 computer major components illustrated 15 computer reset 111 computer specifications 103 connectors service considerations 31 D deleted files restoring 110 Digital Media Slot identifying 6 display...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 134
...113 starting 112 HP Recovery media creating 108 recovery 113 HP Recovery partition 112 recovery 112 removing 113 I integrated webcam light, identifying 8 internal display switch, identifying 8 internal microphone, identifying 8 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 6 RJ-45 (network) 6 K keyboard illustrated 16 product description 4 removing 58 spare part number 27, 28 keys action 12 esc 12 fn 12 L lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 TouchPad 9 webcam 8 wireless 10 M mass storage devices illustrated 22 precautions 32 memory module...
...113 starting 112 HP Recovery media creating 108 recovery 113 HP Recovery partition 112 recovery 112 removing 113 I integrated webcam light, identifying 8 internal display switch, identifying 8 internal microphone, identifying 8 J jacks audio-in (microphone) 6 audio-out (headphone) 6 network 6 RJ-45 (network) 6 K keyboard illustrated 16 product description 4 removing 58 spare part number 27, 28 keys action 12 esc 12 fn 12 L lights AC adapter 5 caps lock 10 hard drive 7 optical drive 5 power 7, 10 TouchPad 9 webcam 8 wireless 10 M mass storage devices illustrated 22 precautions 32 memory module...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 135
... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
... 1 removing 96 spare part number 25, 26, 27 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 4 optical drive 3 pointing device 4 ports 3 power requirements 4 processor 1 product name 1 security 4 serviceability 4 video 3 wireless 3 product name 1 R recovery 110, 111 discs 109, 113 HP Recovery Manager 112 media 113 starting 112 supported discs 109 system 112 USB flash drive 113 using HP Recovery media 109 recovery media creating 108 creating using HP Recovery Manager 109...
User Guide - Windows 7
Page 5
... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
... hardware and software information 3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only 17 Connecting to a wired network...
User Guide - Windows 7
Page 7
...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
...a hard drive ...45 Using Disk Defragmenter 48 Using Disk Cleanup ...48 Adding or replacing memory modules 49 Updating programs and drivers ...51 Cleaning your computer ...51 Cleaning the display, sides, and cover 52 Cleaning the TouchPad and keyboard 52 Traveling with or shipping your computer 52 9 Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software...
User Guide - Windows 7
Page 8
... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
... specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order 66 12 Specifications ...68 Input power ...68 Operating environment ...68 13 Troubleshooting and support ...69 Troubleshooting ...70 Disc drive problems ...70 Wireless connection problems 70 Cannot connect to a WLAN 71 Cannot connect to a preferred network 71 Current network security codes...
User Guide - Windows 7
Page 27
..., camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to verify the name and status of the connection. Click the network status icon in your wireless signals travel) depends on . A list of Bluetooth devices. Connecting to a wired network A LAN connection uses a network cable, which is displayed, allowing you want to connect to create a new network connection. Connecting to a WLAN To connect to the equipment, do not see the Bluetooth software Help. To reduce the risk of working wirelessly...
..., camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to verify the name and status of the connection. Click the network status icon in your wireless signals travel) depends on . A list of Bluetooth devices. Connecting to a wired network A LAN connection uses a network cable, which is displayed, allowing you want to connect to create a new network connection. Connecting to a WLAN To connect to the equipment, do not see the Bluetooth software Help. To reduce the risk of working wirelessly...
User Guide - Windows 7
Page 30
... (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to adjust the volume. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Connects an external VGA monitor or projector. To connect high-definition speakers to the computer, see the Regulatory, Safety and Environmental Notices. Before connecting audio devices, be sure to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connecting headphones You can stream video with...
... (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to adjust the volume. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Connects an external VGA monitor or projector. To connect high-definition speakers to the computer, see the Regulatory, Safety and Environmental Notices. Before connecting audio devices, be sure to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Connecting headphones You can stream video with...
User Guide - Windows 7
Page 43
... the TouchPad. NOTE: You cannot initiate any computer functions while the computer is in the Sleep state or in any of networking connection or perform any type of the following ways: ● Briefly press the power button. ● Close the display. ● Select Start, click the arrow next to a disc or an external media card. Using Sleep or Hibernation 33 NOTE: If you have set at the factory...
... the TouchPad. NOTE: You cannot initiate any computer functions while the computer is in the Sleep state or in any of networking connection or perform any type of the following ways: ● Briefly press the power button. ● Close the display. ● Select Start, click the arrow next to a disc or an external media card. Using Sleep or Hibernation 33 NOTE: If you have set at the factory...
User Guide - Windows 7
Page 66
... keys and follow the on-screen instructions. Using Internet security software When you use your computer to date. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer, or exit Hibernation. NOTE: The administrator password can be kept up to access email, a network, or the Internet, you cannot access Setup Utility (BIOS). When the Startup Menu is set , entered, changed , or deleted. Antivirus software can disable programs, utilities, or the operating...
... keys and follow the on-screen instructions. Using Internet security software When you use your computer to date. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer, or exit Hibernation. NOTE: The administrator password can be kept up to access email, a network, or the Internet, you cannot access Setup Utility (BIOS). When the Startup Menu is set , entered, changed , or deleted. Antivirus software can disable programs, utilities, or the operating...
User Guide - Windows 7
Page 70
... hard drive. You may need to identify your computer and access the BIOS update you connect your hard drive that are displayed, follow these steps: 1. b. Follow the on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. If no instructions are displayed on -screen instructions to access this information to locate the update later, after the download is functioning properly. 60 Chapter 10 Using Setup Utility (BIOS...
... hard drive. You may need to identify your computer and access the BIOS update you connect your hard drive that are displayed, follow these steps: 1. b. Follow the on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. If no instructions are displayed on -screen instructions to access this information to locate the update later, after the download is functioning properly. 60 Chapter 10 Using Setup Utility (BIOS...
User Guide - Windows 7
Page 76
... on -screen instructions. If possible, back up , restoring, and recovering Insert the first recovery disc into a USB port on your system without the need for recovery discs: 1. Changing the computer boot order To change the computer boot order. Restart the computer. 2. Select Internal CD/DVD ROM Drive from the list. - Access HP Recovery Manager in either of recovery can obtain recovery discs for your system from the HP website. ● The Minimized Image Recovery option is recommended for Startup Menu" message is displayed at system...
... on -screen instructions. If possible, back up , restoring, and recovering Insert the first recovery disc into a USB port on your system without the need for recovery discs: 1. Changing the computer boot order To change the computer boot order. Restart the computer. 2. Select Internal CD/DVD ROM Drive from the list. - Access HP Recovery Manager in either of recovery can obtain recovery discs for your system from the HP website. ● The Minimized Image Recovery option is recommended for Startup Menu" message is displayed at system...
User Guide - Windows 7
Page 88
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...
... connection setup 16 Internet security software, using 56 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 Microsoft Certificate of Authenticity 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8, 27 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 48 Disk Defragmenter 48 memory module inserting 50 removing 49 replacing...