HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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Symptoms of Hard Drive Issues The symptoms of hard drive issues can reduce the risk of an issue with an SSD, the HP Diagnostics should be traced to connector issues, shock events, software issues, and more . Note: The following sections explain how to identify ...events can fail. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . These software issues include (but may actually be caused by the BIOS or operating system may need adjustment. Connector issues It is important to check the physical ...
Symptoms of Hard Drive Issues The symptoms of hard drive issues can reduce the risk of an issue with an SSD, the HP Diagnostics should be traced to connector issues, shock events, software issues, and more . Note: The following sections explain how to identify ...events can fail. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . These software issues include (but may actually be caused by the BIOS or operating system may need adjustment. Connector issues It is important to check the physical ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... & Drivers download page to download the latest BIOS for operational shock is greatest when the notebook is available through the commercial notebook system BIOS. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us... /en/support-drivers.html Page 5 Please visit the HP Web site at the following steps: ...
... & Drivers download page to download the latest BIOS for operational shock is greatest when the notebook is available through the commercial notebook system BIOS. When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us... /en/support-drivers.html Page 5 Please visit the HP Web site at the following steps: ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. HP CMI - Please refer to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with 4096-byte (4-KB)...reading/writing heads is now limiting HDD capacity. If an OS that execute primarily from Symantec. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. First-generation Advanced Format drives retain backwards-compatibility by...
... installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. HP CMI - Please refer to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with 4096-byte (4-KB)...reading/writing heads is now limiting HDD capacity. If an OS that execute primarily from Symantec. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. First-generation Advanced Format drives retain backwards-compatibility by...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... System board ...84 Optical drive cable ...88 Fan/heat sink assembly ...90 Processor ...96 5 Using Setup Utility (BIOS) and System Diagnostics 99 Starting Setup Utility (BIOS) ...99 Updating the BIOS ...99 Determining the BIOS version ...99 Downloading a BIOS update ...100 Using System Diagnostics ...101 6 Specifications ...103 Computer specifications ...103 39.6-cm (15.6-in), HD display...
... System board ...84 Optical drive cable ...88 Fan/heat sink assembly ...90 Processor ...96 5 Using Setup Utility (BIOS) and System Diagnostics 99 Starting Setup Utility (BIOS) ...99 Updating the BIOS ...99 Determining the BIOS version ...99 Downloading a BIOS update ...100 Using System Diagnostics ...101 6 Specifications ...103 Computer specifications ...103 39.6-cm (15.6-in), HD display...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. Windows 8 models Non-Windows 8 models ENWW Component replacement procedures 37 The label may have a different number of characters depending on the operating system on the computer.
PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. Windows 8 models Non-Windows 8 models ENWW Component replacement procedures 37 The label may have a different number of characters depending on the operating system on the computer.
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...and System BIOS) can prevent the computer from operating properly. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on page 99. 2. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website. BIOS version ..., mouse, and printer). Updating the BIOS Updated versions of the screen. Most BIOS updates on the HP website are already in Setup Utility (BIOS) is located at the bottom of the BIOS may be revealed by using Setup Utility (BIOS). 1. NOTE: Use extreme care when...
...and System BIOS) can prevent the computer from operating properly. Starting Setup Utility (BIOS) To start Setup Utility (BIOS), turn on page 99. 2. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website. BIOS version ..., mouse, and printer). Updating the BIOS Updated versions of the screen. Most BIOS updates on the HP website are already in Setup Utility (BIOS) is located at the bottom of the BIOS may be revealed by using Setup Utility (BIOS). 1. NOTE: Use extreme care when...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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...Start screen, select the HP Support Assistant app. 2. If the update is more recent than your BIOS, make a note of the path to the location on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. If the update...connect your hard drive that contains the update. 4. NOTE: After a message on -screen instructions to download your hard drive designation. BIOS installation procedures vary. Follow the on the screen reports a successful installation, you are ready to install the update. If no instructions...
...Start screen, select the HP Support Assistant app. 2. If the update is more recent than your BIOS, make a note of the path to the location on your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. If the update...connect your hard drive that contains the update. 4. NOTE: After a message on -screen instructions to download your hard drive designation. BIOS installation procedures vary. Follow the on the screen reports a successful installation, you are ready to install the update. If no instructions...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... flash drive you created. 2. If possible, back up hard drive space. Restart the computer. 3. IMPORTANT: Removing the HP Recovery partition means you created into the optical drive on your computer or into a USB port on page 113. 3. Follow... these steps to recover the original system. Insert the first HP Recovery disc you can be used if your computer, and then restart the computer. You can change the boot... options; NOTE: If the computer does not automatically restart in BIOS where the computer looks for boot options. 4.
... flash drive you created. 2. If possible, back up hard drive space. Restart the computer. 3. IMPORTANT: Removing the HP Recovery partition means you created into the optical drive on your computer or into a USB port on page 113. 3. Follow... these steps to recover the original system. Insert the first HP Recovery disc you can be used if your computer, and then restart the computer. You can change the boot... options; NOTE: If the computer does not automatically restart in BIOS where the computer looks for boot options. 4.
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... 27 battery illustrated 19 removing 39 spare part number 25 battery bay identifying 13 battery release latch identifying 13 BIOS determining version 99 downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations...
... 27 battery illustrated 19 removing 39 spare part number 25 battery bay identifying 13 battery release latch identifying 13 BIOS determining version 99 downloading an update 100 updating 99 boot order changing HP Recovery Manager 113 buttons left TouchPad 9 optical drive eject 5 power 11 right TouchPad 9 TouchPad on/off 9 C cables service considerations...
User Guide - Windows 7
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...Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software updates ...57 ...Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 58 Using...
...Securing your computer and information 54 Locating your security software ...54 Using passwords ...54 Setting Windows passwords 55 Setting Setup Utility (BIOS) passwords 56 Using Internet security software ...56 Using antivirus software ...56 Using firewall software ...57 Installing software updates ...57 ...Installing Windows security updates 57 Installing HP and third-party software updates 57 Securing your wireless network ...57 Backing up your software applications and information 58 Using...
User Guide - Windows 7
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... System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...60 11 Backing up, restoring, and recovering ...62 Creating backups ...62 Creating recovery media to recover ...Restoring specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order ...
... System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...60 11 Backing up, restoring, and recovering ...62 Creating backups ...62 Creating recovery media to recover ...Restoring specific files ...65 Restoring specific files using Windows Backup and Restore 65 Recovering the original system using HP Recovery Manager 65 What you need to know 65 Recovering using HP Recovery partition (select models only 66 Recovering using the recovery media 66 Changing the computer boot order ...
User Guide - Windows 7
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... the key. Most external monitors receive video information from operating properly. f5 Opens the default web browser. See Using Setup Utility (BIOS) and System Diagnostics on page 59 for ALT GR. f3 Increases the screen brightness incrementally as long as you hold down the key.... The icon on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the Microsoft Office ...
... the key. Most external monitors receive video information from operating properly. f5 Opens the default web browser. See Using Setup Utility (BIOS) and System Diagnostics on page 59 for ALT GR. f3 Increases the screen brightness incrementally as long as you hold down the key.... The icon on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the Microsoft Office ...
User Guide - Windows 7
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... long as you hold down the key. Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. f10 Increases speaker volume incrementally as long as you hold down the key.
... long as you hold down the key. Function Hot key Display system information. fn+esc Description Displays information about system hardware components and the system BIOS version number. f10 Increases speaker volume incrementally as long as you hold down the key.
User Guide - Windows 7
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... you choose to secure your computer information and to a collection of security software applications that are organized by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on password ● Fingerprint reader Antivirus software Firewall software Administrator password Software updates User...
... you choose to secure your computer information and to a collection of security software applications that are organized by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on password ● Fingerprint reader Antivirus software Firewall software Administrator password Software updates User...
User Guide - Windows 7
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... risk of being locked out of the computer, record each password and store it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. Do not store passwords in a file on page 34 for service, back up your files, ...then remove all password settings. Setting Windows passwords Password User password Administrator password Function Protects access to access Setup Utility (BIOS) contents. You may find it in the HP Setup Utility (BIOS) that is long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for...
... risk of being locked out of the computer, record each password and store it helpful to use the same password for a Setup Utility (BIOS) feature and for a Windows security feature. Do not store passwords in a file on page 34 for service, back up your files, ...then remove all password settings. Setting Windows passwords Password User password Administrator password Function Protects access to access Setup Utility (BIOS) contents. You may find it in the HP Setup Utility (BIOS) that is long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for...
User Guide - Windows 7
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... Menu" message is set, entered, changed , or deleted. NOTE: The administrator password can be used in place of your choice in Setup Utility (BIOS): 1. NOTE: A power-on password is not displayed as a trial offer. Use the arrow keys and follow the on-screen instructions. To help ...programs, utilities, or the operating system, or cause them , and in the lower-left corner of the power-on password. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer, or exit Hibernation...
... Menu" message is set, entered, changed , or deleted. NOTE: The administrator password can be used in place of your choice in Setup Utility (BIOS): 1. NOTE: A power-on password is not displayed as a trial offer. Use the arrow keys and follow the on-screen instructions. To help ...programs, utilities, or the operating system, or cause them , and in the lower-left corner of the power-on password. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer, or exit Hibernation...
User Guide - Windows 7
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...) or by pressing fn+esc (if you need to know the version of the screen. 2. Errors can be available on the HP website. Updating the BIOS Updated versions of system and extended memory. Press f10 to select Exit > Exit Discarding Changes, and then press enter. Information about ... or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as ROM date and System BIOS) can prevent the computer from operating properly. Most BIOS updates on the HP website are already in Setup Utility (BIOS). Use the arrow keys to navigate...
...) or by pressing fn+esc (if you need to know the version of the screen. 2. Errors can be available on the HP website. Updating the BIOS Updated versions of system and extended memory. Press f10 to select Exit > Exit Discarding Changes, and then press enter. Information about ... or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as ROM date and System BIOS) can prevent the computer from operating properly. Most BIOS updates on the HP website are already in Setup Utility (BIOS). Use the arrow keys to navigate...
User Guide - Windows 7
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... hard drive. Follow the on your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive that has an ... 3. During the download and installation, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. b. BIOS installation procedures vary. If no instructions are ready to your hard drive designation. At the download area, follow these steps: a. NOTE: After...
... hard drive. Follow the on your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive that has an ... 3. During the download and installation, follow these instructions: Do not disconnect power from the computer by selecting Start > Computer. 2. b. BIOS installation procedures vary. If no instructions are ready to your hard drive designation. At the download area, follow these steps: a. NOTE: After...
User Guide - Windows 7
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...storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery temperature 36 best practices 1 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 14, 17 Bluetooth label 13 boot order changing 66 buttons left TouchPad 8,...critical battery level 36 initiating 34 high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57 optional security cable lock 58 ...
...storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery temperature 36 best practices 1 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 14, 17 Bluetooth label 13 boot order changing 66 buttons left TouchPad 8,...critical battery level 36 initiating 34 high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57 optional security cable lock 58 ...
User Guide - Windows 7
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... 43 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 19 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 55 pinching TouchPad gesture 31 ports external monitor 5, 20, 21 HDMI 5, 20, 22 USB 4, 5, 19 VGA 21 power battery 35... 13 public WLAN connection 17 R readable media 33 recovering from the recovery discs 66 recovering the original system 65 recovery 65 HP Recovery Manager 65 recovery discs 62 recovery media 62 recovery, system 65 regulatory information regulatory label 13 wireless certification labels 13 restore...
... 43 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 19 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 55 pinching TouchPad gesture 31 ports external monitor 5, 20, 21 HDMI 5, 20, 22 USB 4, 5, 19 VGA 21 power battery 35... 13 public WLAN connection 17 R readable media 33 recovering from the recovery discs 66 recovering the original system 65 recovery 65 HP Recovery Manager 65 recovery discs 62 recovery media 62 recovery, system 65 regulatory information regulatory label 13 wireless certification labels 13 restore...