Quick Setup Guide - Windows 8
Page 7
... to the Internet. Quick Setup (this Guide) ● Recover factory settings. From the Start screen, type h, and then select Help and Support. information. ● Find links to http://www.hp.com/go/contactHP. Windows troubleshooting tools 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on your computer. Upgrading and Servicing Guide HP Support website: http...
... to the Internet. Quick Setup (this Guide) ● Recover factory settings. From the Start screen, type h, and then select Help and Support. information. ● Find links to http://www.hp.com/go/contactHP. Windows troubleshooting tools 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then under Action Center, select Troubleshoot common computer problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on your computer. Upgrading and Servicing Guide HP Support website: http...
Quick Setup Guide - Windows 8
Page 9
... running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. Download and install operating system updates. If you purchased your computer is specifically labeled as well. To reduce the risk of serious injury read the Safety & Comfort Guide. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to a power surge protection device...
... running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. Download and install operating system updates. If you purchased your computer is specifically labeled as well. To reduce the risk of serious injury read the Safety & Comfort Guide. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to a power surge protection device...
Quick Setup Guide - Windows 8
Page 10
... operating system, memory, and other requirements listed before purchasing new software or hardware for your country and language, if necessary, and click Support & Drivers. Sign up your computer. Using your Internet connection through your computer model from Product search results. c. If necessary, select your ISP, open a web browser and browse the Internet. f. g. h. Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides...
... operating system, memory, and other requirements listed before purchasing new software or hardware for your country and language, if necessary, and click Support & Drivers. Sign up your computer. Using your Internet connection through your computer model from Product search results. c. If necessary, select your ISP, open a web browser and browse the Internet. f. g. h. Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides...
Quick Setup Guide - Windows 8
Page 11
... button; Press the Windows logo key on the keyboard. IMPORTANT: Your HDMI monitor must repeat these procedures to activate sound and adjust resolution for future use HDMI to connect your computer has a graphics card with Beats enabled. To turn Beats on the screen. If you use . Because of BEATS audio using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on page 6). 3 Setting up additional features Using Beats Audio™ (select models only) Your HP...
... button; Press the Windows logo key on the keyboard. IMPORTANT: Your HDMI monitor must repeat these procedures to activate sound and adjust resolution for future use HDMI to connect your computer has a graphics card with Beats enabled. To turn Beats on the screen. If you use . Because of BEATS audio using the internal speakers, HP recommends connecting a matching HP subwoofer to the Sub connector on page 6). 3 Setting up additional features Using Beats Audio™ (select models only) Your HP...
Quick Setup Guide - Windows 8
Page 13
...; Control Center. NVIDIA graphics cards 1. This completes the steps to remove a check mark or add a check mark. 5. Right-click an empty area of the desktop, and then click Screen resolution. 2. The DTV (HDMITM) 2 window opens. 4. Select the resolution from the drop-down menu. 3. The Change resolution window opens. 3. Close the NVIDIA Control Panel. ATI graphics cards 1. Click Apply, and then click Keep changes. This completes the steps to a non-HP monitor, make...
...; Control Center. NVIDIA graphics cards 1. This completes the steps to remove a check mark or add a check mark. 5. Right-click an empty area of the desktop, and then click Screen resolution. 2. The DTV (HDMITM) 2 window opens. 4. Select the resolution from the drop-down menu. 3. The Change resolution window opens. 3. Close the NVIDIA Control Panel. ATI graphics cards 1. Click Apply, and then click Keep changes. This completes the steps to a non-HP monitor, make...
Quick Setup Guide - Windows 8
Page 14
...-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. NOTE: During the initial setup, only one display is required for the two- The monitor should have a DVI, HDMI, or VGA connector. the lights will turn blue when the PC starts. you want to change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may...
...-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. NOTE: During the initial setup, only one display is required for the two- The monitor should have a DVI, HDMI, or VGA connector. the lights will turn blue when the PC starts. you want to change the display mode for a display, select Start, from the Start screen, type c, select Control Panel, select Appearance and Personalization, select Display, and then select the option you may...
Quick Setup Guide - Windows 8
Page 16
... wall outlet is not, contact Support. The following tables present some issues you might not be replaced. Computer does not start up all important data to a backup hard disk drive. 4. Press the Ctrl+Alt+Delete keys on page 12. See Display (monitor) on the keyboard simultaneously. 2. When the cables connecting the computer to the external power source are plugged in , and turn on page 1. For more...
... wall outlet is not, contact Support. The following tables present some issues you might not be replaced. Computer does not start up all important data to a backup hard disk drive. 4. Press the Ctrl+Alt+Delete keys on page 12. See Display (monitor) on the keyboard simultaneously. 2. When the cables connecting the computer to the external power source are plugged in , and turn on page 1. For more...
Quick Setup Guide - Windows 8
Page 19
... then restart your computer. Keyboard and mouse (general) 13 Use the mouse to your computer. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Unplug and reconnect the mouse cable to turn off Num Lock, so that the arrow keys on most-not all open programs, press the Power button to save changes in all open program. 2. Cursor does...
... then restart your computer. Keyboard and mouse (general) 13 Use the mouse to your computer. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Unplug and reconnect the mouse cable to turn off Num Lock, so that the arrow keys on most-not all open programs, press the Power button to save changes in all open program. 2. Cursor does...
Quick Setup Guide - Windows 8
Page 21
... the Start screen, type c, select Control Panel, and then select System and Security. 2. Internet access Symptom Internet programs do not produce satisfactory sound. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Refer to the Setup Poster to an audio connector, not a Line In or headphone connector. Use the front-panel buttons to enter the on the graphics card (select models only) to the computer Audio Line Out connector if you connected powered (active) speakers...
... the Start screen, type c, select Control Panel, and then select System and Security. 2. Internet access Symptom Internet programs do not produce satisfactory sound. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Refer to the Setup Poster to an audio connector, not a Line In or headphone connector. Use the front-panel buttons to enter the on the graphics card (select models only) to the computer Audio Line Out connector if you connected powered (active) speakers...
Quick Setup Guide - Windows 8
Page 22
... network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. 1. From the Start screen, type c, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this table). - these methods: ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). Restores the software (if it on the Start...
... network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. 1. From the Start screen, type c, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this table). - these methods: ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). Restores the software (if it on the Start...
Quick Setup Guide - Windows 8
Page 23
... also set restore points manually. To start a system restore or to a previous restore point. Microsoft System Restore If you have a problem that might be due to software that was installed on your problem: 1. Follow the on -screen instructions. From the Start screen, type c and then select Control Panel. 2. To update a driver, select Update Driver, and then follow the on -screen instructions. Select the System protection tab on -screen instructions. Software troubleshooting 17 Double-click the specific item (for example, HP DVD...
... also set restore points manually. To start a system restore or to a previous restore point. Microsoft System Restore If you have a problem that might be due to software that was installed on your problem: 1. Follow the on -screen instructions. From the Start screen, type c and then select Control Panel. 2. To update a driver, select Update Driver, and then follow the on -screen instructions. Select the System protection tab on -screen instructions. Software troubleshooting 17 Double-click the specific item (for example, HP DVD...
Quick Setup Guide - Windows 8
Page 26
... listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information If you have any problems setting up . Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide for repairs If your computer needs to be repaired or to have parts replaced...
... listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information If you have any problems setting up . Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting to upgrade your system. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide for repairs If your computer needs to be repaired or to have parts replaced...
Troubleshooting and Maintenance Guide
Page 6
... 2 Troubleshooting If Windows opens, immediately back up and is blank, the monitor might encounter while installing, starting up, or using your computer model. When the cables connecting the computer to the computer, plug it in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should start Symptom Possible solution Error message: Hard Restart the computer. Connect the monitor to the external power...
... 2 Troubleshooting If Windows opens, immediately back up and is blank, the monitor might encounter while installing, starting up, or using your computer model. When the cables connecting the computer to the computer, plug it in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should start Symptom Possible solution Error message: Hard Restart the computer. Connect the monitor to the external power...
Troubleshooting and Maintenance Guide
Page 8
... LED on the keyboard to save changes in Suspend mode, which occurs after 60 seconds. After saving changes in all open programs. 4. After the shutdown is on (A), and push and hold the Connect button (C) on the underside of your computer, and then restart your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for normal use a USB connector...
... LED on the keyboard to save changes in Suspend mode, which occurs after 60 seconds. After saving changes in all open programs. 4. After the shutdown is on (A), and push and hold the Connect button (C) on the underside of your computer, and then restart your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for normal use a USB connector...
Troubleshooting and Maintenance Guide
Page 9
... Sleep button (select models only), or press Esc. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. start the desired program. Run the wireless setup wizard: 1. Refer to the Quick Setup booklet to the network adapter, and do not produce satisfactory sound. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio connector, not a Line In or headphone connector. No sound is very low or unsatisfactory. Replace...
... Sleep button (select models only), or press Esc. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. start the desired program. Run the wireless setup wizard: 1. Refer to the Quick Setup booklet to the network adapter, and do not produce satisfactory sound. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to an audio connector, not a Line In or headphone connector. No sound is very low or unsatisfactory. Replace...
Troubleshooting and Maintenance Guide
Page 10
... set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Follow the on again. To start a system restore or to a configuration that was in use before you want to expand the type of device you use System Restore to return the computer to an earlier version of a driver, select Roll Back Driver, and then follow the on -screen instructions. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore...
... set restore points manually. From the Start screen, type control panel, and then select Control Panel. 3. Follow the on again. To start a system restore or to a configuration that was in use before you want to expand the type of device you use System Restore to return the computer to an earlier version of a driver, select Roll Back Driver, and then follow the on -screen instructions. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore...
Regulatory, Safety and Environmental Notices User Guide
Page 7
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
Page 37
... contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to Laser Notice No. 50, dated June 24, 2007. Use of controls or adjustments or performance of procedures other than those specified herein. • Allow only HP Authorized Service technicians to a grounding terminal. Power supply requirements The power supplies on the product permits it to...
... contain lasers and are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to Laser Notice No. 50, dated June 24, 2007. Use of controls or adjustments or performance of procedures other than those specified herein. • Allow only HP Authorized Service technicians to a grounding terminal. Power supply requirements The power supplies on the product permits it to...
Regulatory, Safety and Environmental Notices User Guide
Page 39
... systems installer's attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to proper electrical grounding of the mast and supporting structure, grounding of time, unplug the product from lightning and power line...
... systems installer's attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to proper electrical grounding of the mast and supporting structure, grounding of time, unplug the product from lightning and power line...
Regulatory, Safety and Environmental Notices User Guide
Page 52
... also reset the ENERGY STAR settings (if applicable) after a period of the computer input devices (mouse, keyboard, and so on all ENERGY STARqualified computers. CAUTION: Using the Energy Save Monitor feature with any of inactivity. ENERGY STAR® qualification (select models only) NOTE: This section applies only to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in...
... also reset the ENERGY STAR settings (if applicable) after a period of the computer input devices (mouse, keyboard, and so on all ENERGY STARqualified computers. CAUTION: Using the Energy Save Monitor feature with any of inactivity. ENERGY STAR® qualification (select models only) NOTE: This section applies only to verify the factory default power settings for your desktop or workstation, select Start > Control Panel, and then type Power Options in...