Quick Setup Guide - Windows 8
Page 7
... Assistant app on the Start screen, select My computer, and and software issues. support, go to driver updates. ● Read frequently asked questions. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and then select User guides... problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 1 Getting information Type of information Where to find ● Set...
... Assistant app on the Start screen, select My computer, and and software issues. support, go to driver updates. ● Read frequently asked questions. Select the HP common computer hardware Support Assistant app on the Start screen, select My computer, and then select User guides... problems. ● Troubleshoot the most Troubleshooting and Maintenance Guide on your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 1 Getting information Type of information Where to find ● Set...
Quick Setup Guide - Windows 8
Page 10
... and press Enter. NOTE: If you already have issues connecting to install the new software. Select Download drivers and software (and firmware), type your computer. e. Select the HP Support Assistant app on the setup view. 2. Installing copied software could result in the computer box for proper...with a virus, or be illegal. Sign up your computer. If necessary, select your country and language, if necessary, and click Support & Drivers. Click Download next to each downloaded update. 4. Look in an unstable installation, infect the computer with an ISP, skip this step and ...
... and press Enter. NOTE: If you already have issues connecting to install the new software. Select Download drivers and software (and firmware), type your computer. e. Select the HP Support Assistant app on the setup view. 2. Installing copied software could result in the computer box for proper...with a virus, or be illegal. Sign up your computer. If necessary, select your country and language, if necessary, and click Support & Drivers. Click Download next to each downloaded update. 4. Look in an unstable installation, infect the computer with an ISP, skip this step and ...
Quick Setup Guide - Windows 8
Page 22
... on your system has an external antenna, try to move the antenna to a better position. problems, try ● Update the drivers (see Microsoft System Restore, later in this table). - Select the HP Support Assistant app on again. Do not connect a telephone cable to the Internet. From the Start screen, type c, select Control...
... on your system has an external antenna, try to move the antenna to a better position. problems, try ● Update the drivers (see Microsoft System Restore, later in this table). - Select the HP Support Assistant app on again. Do not connect a telephone cable to the Internet. From the Start screen, type c, select Control...
Quick Setup Guide - Windows 8
Page 23
Or, to revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. Select the System protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. Microsoft System Restore If you use the System Recovery program. NOTE: Always use this System...
Or, to revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. Select the System protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. Microsoft System Restore If you use the System Recovery program. NOTE: Always use this System...
Quick Setup Guide - Windows 8
Page 24
...you want to install, select Next, and follow the on CDs or DVDs included in the Recovery Manager: 1. Software program and hardware driver reinstallation If any of your program is there. To check the list of programs opens. Select Next at the Welcome screen. 3. To ...screen. To uninstall a program: 1. When you have finished reinstalling, restart the computer. You must restart the computer after recovering software programs or hardware drivers. Under Programs, select Uninstall a program. 4. NOTE: Do not use the Recovery Manager program to continue. 2. Do not skip this last step...
...you want to install, select Next, and follow the on CDs or DVDs included in the Recovery Manager: 1. Software program and hardware driver reinstallation If any of your program is there. To check the list of programs opens. Select Next at the Welcome screen. 3. To ...screen. To uninstall a program: 1. When you have finished reinstalling, restart the computer. You must restart the computer after recovering software programs or hardware drivers. Under Programs, select Uninstall a program. 4. NOTE: Do not use the Recovery Manager program to continue. 2. Do not skip this last step...
Troubleshooting and Maintenance Guide
Page 2
...of the partitions contains the system recovery information. Confirm the Total Installed Memory. Nothing herein should be smaller than those permitted by HP. First Edition: September 2013 Document Part Number: 701334-002 Understanding hard disk drive space The hard disk drive on the Hewlett-Packard... with a 32-bit operating system, all editions of the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers and/or software to be construed as advertised. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and...
...of the partitions contains the system recovery information. Confirm the Total Installed Memory. Nothing herein should be smaller than those permitted by HP. First Edition: September 2013 Document Part Number: 701334-002 Understanding hard disk drive space The hard disk drive on the Hewlett-Packard... with a 32-bit operating system, all editions of the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers and/or software to be construed as advertised. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and...
Troubleshooting and Maintenance Guide
Page 10
...ROM drives.) 3. Select System and Security, select System, and then select System protection. 4. Double-click the specific item (for example, HP DVD Writer 640b). 4. NOTE: Always use the System Recovery program. Some features might be available on systems that are shipped without a...have a problem that might not be due to software that was installed. ● Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation, later in this table). - You can also set restore points manually. Select the System protection tab on -...
...ROM drives.) 3. Select System and Security, select System, and then select System protection. 4. Double-click the specific item (for example, HP DVD Writer 640b). 4. NOTE: Always use the System Recovery program. Some features might be available on systems that are shipped without a...have a problem that might not be due to software that was installed. ● Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation, later in this table). - You can also set restore points manually. Select the System protection tab on -...
Troubleshooting and Maintenance Guide
Page 11
... way to remove, and then select Uninstall. From the Start screen, type recovery, and then select HP Recovery Manager. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. If prompted, click Yes to allow the program to... installed it . Select the program you can reinstall from the CDs or DVDs. Reinstall these programs directly from the HP Recovery Manager. Select Drivers and Applications Reinstall. Close all software programs and folders. 2. Or check to reinstall software programs that came on systems...
... way to remove, and then select Uninstall. From the Start screen, type recovery, and then select HP Recovery Manager. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. If prompted, click Yes to allow the program to... installed it . Select the program you can reinstall from the CDs or DVDs. Reinstall these programs directly from the HP Recovery Manager. Select Drivers and Applications Reinstall. Close all software programs and folders. 2. Or check to reinstall software programs that came on systems...
Troubleshooting and Maintenance Guide
Page 12
... 10. Choosing a system recovery method You must reinstall any important data to a removable disc or USB flash drive. Run System Recovery from HP Support. Through the hard disk drive, from the computer except the monitor, keyboard, and mouse. 3. Back up any software that contains a...the Windows Start screen CAUTION: System Recovery deletes all data files you have created, and then reinstalls the operating system, programs, and drivers. 3 System recovery System Recovery completely erases and reformats the hard disk drive, deleting all data and programs you use the System ...
... 10. Choosing a system recovery method You must reinstall any important data to a removable disc or USB flash drive. Run System Recovery from HP Support. Through the hard disk drive, from the computer except the monitor, keyboard, and mouse. 3. Back up any software that contains a...the Windows Start screen CAUTION: System Recovery deletes all data files you have created, and then reinstalls the operating system, programs, and drivers. 3 System recovery System Recovery completely erases and reformats the hard disk drive, deleting all data and programs you use the System ...
Troubleshooting and Maintenance Guide
Page 16
Defragmenting and optimizing Use the Windows tool to defragment and optimize your hard drive to check for driver updates for your hardware and new versions of dust and debris, and clean it about once every three months. Also, be sure to keep ...slow down , depending on the computer usage. Keeping the computer free of important information, including personal files, e-mail messages, and website bookmarks. Visit http://www.hp.com/ go/contactHP for additional cleaning instructions. Also, check for programs you first started your system. Virus scan Perform a full virus scan every week to...
Defragmenting and optimizing Use the Windows tool to defragment and optimize your hard drive to check for driver updates for your hardware and new versions of dust and debris, and clean it about once every three months. Also, be sure to keep ...slow down , depending on the computer usage. Keeping the computer free of important information, including personal files, e-mail messages, and website bookmarks. Visit http://www.hp.com/ go/contactHP for additional cleaning instructions. Also, check for programs you first started your system. Virus scan Perform a full virus scan every week to...