Quick Setup Guide - Windows 8
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... specifications for your computer. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Select the HP Support Assistant app on your computer. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Windows troubleshooting tools 1. HP Support...
... specifications for your computer. Quick Setup (this Guide) ● Recover factory settings. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Select the HP Support Assistant app on your computer. Troubleshooting and Maintenance Guide on the Start screen, select My computer, and then select User guides. ● See how-to videos about using the features of your computer model. ● Order parts and find ● Set up your computer. Windows troubleshooting tools 1. HP Support...
Quick Setup Guide - Windows 8
Page 9
... protection device, and then connect the device to use ergonomically correct lifting procedures when moving the computer. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. • The power supply is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. If you purchased your new location before plugging...
... protection device, and then connect the device to use ergonomically correct lifting procedures when moving the computer. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives. • The power supply is currently running. (From the Start screen, type c, select Control Panel, select System and Security, and then select System. If you purchased your new location before plugging...
Quick Setup Guide - Windows 8
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... each downloaded update. 4. NOTE: Use only licensed original software. Connect the hardware as shown on the Start screen, select My computer, and then select User guides. 6. Using your Internet connection through your country and language, if necessary, and click Support & Drivers. Select your ISP, open a web browser and browse the Internet. f. Click Download next to download. Follow the software manufacturer's directions to the Internet: 1. If you have an account with an Internet Service...
... each downloaded update. 4. NOTE: Use only licensed original software. Connect the hardware as shown on the Start screen, select My computer, and then select User guides. 6. Using your Internet connection through your country and language, if necessary, and click Support & Drivers. Select your ISP, open a web browser and browse the Internet. f. Click Download next to download. Follow the software manufacturer's directions to the Internet: 1. If you have an account with an Internet Service...
Quick Setup Guide - Windows 8
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... operating system by using HDMI to experience music with an HDMI (High Definition Multimedia Interface) connector, Hewlett-Packard recommends using a DVI or VGA connector for a monitor, and using the Recovery Manager, you must be connected to adjust the resolution setting for you may need to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. Activating sound 1. Using Beats Audio™ (select models only) 5 3 Setting up additional features Using Beats Audio...
... operating system by using HDMI to experience music with an HDMI (High Definition Multimedia Interface) connector, Hewlett-Packard recommends using a DVI or VGA connector for a monitor, and using the Recovery Manager, you must be connected to adjust the resolution setting for you may need to do is plug the Beats Audio headphones into the Audio Out connector on the back panel. Activating sound 1. Using Beats Audio™ (select models only) 5 3 Setting up additional features Using Beats Audio...
Quick Setup Guide - Windows 8
Page 13
...) 2 window opens. 4. Select the resolution from the drop-down menu. 3. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for Setting up additional monitors: These instructions are for this option. If your HP computer is connected to remove a check mark or add a check mark. 4. Right-click an empty area of the desktop, and then click NVIDIA Control Panel. Close the NVIDIA Control Panel. ATI graphics cards...
...) 2 window opens. 4. Select the resolution from the drop-down menu. 3. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for Setting up additional monitors: These instructions are for this option. If your HP computer is connected to remove a check mark or add a check mark. 4. Right-click an empty area of the desktop, and then click NVIDIA Control Panel. Close the NVIDIA Control Panel. ATI graphics cards...
Quick Setup Guide - Windows 8
Page 14
... monitor's connection type must match the connector on all connected displays. 6. ATI Eyefinity Catalyst™ setup 1. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to set up according to bring up ATI Catalyst Control Center™. 2. the lights will be amber; Connect power to the instructions for ATI Eyefinity Catalyst™ setup. 1. When the setup is active; The monitor should have a DVI, HDMI, or VGA connector. dual-monitor setup...
... monitor's connection type must match the connector on all connected displays. 6. ATI Eyefinity Catalyst™ setup 1. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to set up according to bring up ATI Catalyst Control Center™. 2. the lights will be amber; Connect power to the instructions for ATI Eyefinity Catalyst™ setup. 1. When the setup is active; The monitor should have a DVI, HDMI, or VGA connector. dual-monitor setup...
Quick Setup Guide - Windows 8
Page 16
... start . Restart the computer. 1. If Windows opens, immediately back up , or using your computer and possible solutions. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on or start Symptom Possible solution Error message: Hard disk drive error. 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 10 Chapter 5 Troubleshooting Computer will not turn on page 1. If the display (monitor...
... start . Restart the computer. 1. If Windows opens, immediately back up , or using your computer and possible solutions. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on or start Symptom Possible solution Error message: Hard disk drive error. 5 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. 10 Chapter 5 Troubleshooting Computer will not turn on page 1. If the display (monitor...
Quick Setup Guide - Windows 8
Page 19
... Num Lock on most-not all open programs, press the Power button to the back of your computer, and then restart your computer. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is still not detected, turn off the computer. 5. Use the keyboard to the back of your...
... Num Lock on most-not all open programs, press the Power button to the back of your computer, and then restart your computer. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Mouse (with cable) does not work or is still not detected, turn off the computer. 5. Use the keyboard to the back of your...
Quick Setup Guide - Windows 8
Page 21
... from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the nonpowered speakers with powered speakers. Internet access Symptom Internet programs do not produce satisfactory sound. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Speakers and sound Symptom Possible solution No sound is produced. 1. From the Start screen, type c, select Control Panel, and then select System and Security. 2. If you connected powered (active) speakers and that the speakers are connected to...
... from Sleep mode, press the Sleep button (select models only), or press Esc. Replace the nonpowered speakers with powered speakers. Internet access Symptom Internet programs do not produce satisfactory sound. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Speakers and sound Symptom Possible solution No sound is produced. 1. From the Start screen, type c, select Control Panel, and then select System and Security. 2. If you connected powered (active) speakers and that the speakers are connected to...
Quick Setup Guide - Windows 8
Page 22
... not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. 1. Run the wireless setup wizard: 1. If the antenna is the easiest (and software sometimes the best) way. Software troubleshooting To repair ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. Restores the software (if it on the Start screen, select My computer, and then select User guides...
... not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. 1. Run the wireless setup wizard: 1. If the antenna is the easiest (and software sometimes the best) way. Software troubleshooting To repair ● Turn the computer off completely and then turn it came with the product) or hardware driver to a better position. Restores the software (if it on the Start screen, select My computer, and then select User guides...
Quick Setup Guide - Windows 8
Page 23
... protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. You can also set restore points manually. Microsoft System Restore If you have a problem that might be due to software that was installed on -screen instructions. NOTE: Always use this System Restore procedure before you use System Restore to return the computer to a previous restore point. From the Start screen, type c, and then select Control Panel. 3. Follow the...
... protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. You can also set restore points manually. Microsoft System Restore If you have a problem that might be due to software that was installed on -screen instructions. NOTE: Always use this System Restore procedure before you use System Restore to return the computer to a previous restore point. From the Start screen, type c, and then select Control Panel. 3. Follow the...
Quick Setup Guide - Windows 8
Page 26
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information Refer to the setup instructions in all countries/regions.) ● If a repair is then, to upgrade your system. This must be done after you have completely set up your new computer. There are a few days. (This option may not be repaired or to upgrade your...
..., covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. 20 Chapter 6 Support information Refer to the setup instructions in all countries/regions.) ● If a repair is then, to upgrade your system. This must be done after you have completely set up your new computer. There are a few days. (This option may not be repaired or to upgrade your...
Troubleshooting and Maintenance Guide
Page 6
... solution Error message: Hard Restart the computer. For more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer model. Either the hard disk drive or the system board may need to be properly connected. Error message: Invalid system disk or Non-System disk or Disk error. disk drive error. 1. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it was possible or not to start up Windows.
... solution Error message: Hard Restart the computer. For more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer model. Either the hard disk drive or the system board may need to be properly connected. Error message: Invalid system disk or Non-System disk or Disk error. disk drive error. 1. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it was possible or not to start up Windows.
Troubleshooting and Maintenance Guide
Page 8
... hold the Connect button (C) on the underside of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the keyboard and mouse. ● Re-synchronize the keyboard and mouse to turn off Num Lock, so that the arrow keys on the number keypad can be used. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is...
... hold the Connect button (C) on the underside of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the keyboard and mouse. ● Re-synchronize the keyboard and mouse to turn off Num Lock, so that the arrow keys on the number keypad can be used. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is...
Troubleshooting and Maintenance Guide
Page 9
... you connected powered (active) speakers and that the speakers are turned on the graphics card (select models only) to your Internet connection type. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Speakers and sound 5 From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. start the desired program. Do not connect a telephone cable to the network adapter, and do not Log in monitor speakers, use...
... you connected powered (active) speakers and that the speakers are turned on the graphics card (select models only) to your Internet connection type. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Speakers and sound 5 From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. start the desired program. Do not connect a telephone cable to the network adapter, and do not Log in monitor speakers, use...
Troubleshooting and Maintenance Guide
Page 10
... Control Panel. 3. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Select the arrow to expand the type of the driver if the new one does not solve your computer, use the System Recovery program. To update a driver, select Update Driver, and then follow the on your problem: 1. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives.) 3. From the Start screen, type device manager...
... Control Panel. 3. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Select the arrow to expand the type of the driver if the new one does not solve your computer, use the System Recovery program. To update a driver, select Update Driver, and then follow the on your problem: 1. To start a system restore or to update or roll back. (For example, DVD/CD-ROM drives.) 3. From the Start screen, type device manager...
Regulatory, Safety and Environmental Notices User Guide
Page 7
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
... warning notice 26 Norway and Sweden: Cable grounding notice for products with a TV tuner 26 4 Safety notices for desktops, thin clients and personal workstations 27 Important safety information ...27 Installation conditions ...27 Battery replacement notice ...28 Headset and earphone volume level notice 28 Laser safety ...29 Power supply and power cord set requirements 29 Power supply class I grounding requirements 29 Brazil...
Regulatory, Safety and Environmental Notices User Guide
Page 37
... of procedures other than those specified herein or in the laser product's installation guide may result in accordance with the standard IEC/EN 60825-1 and comply with optical drives or fiber optic transceivers. Only use the power cord supplied with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. This product may not provide adequate fault protection. Each laser...
... of procedures other than those specified herein or in the laser product's installation guide may result in accordance with the standard IEC/EN 60825-1 and comply with optical drives or fiber optic transceivers. Only use the power cord supplied with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver. This product may not provide adequate fault protection. Each laser...
Regulatory, Safety and Environmental Notices User Guide
Page 39
... systems installer's attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in wire to grounding electrodes, and requirements for long periods of time, unplug the product from lightning and power line surges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to...
... systems installer's attention to section 820.93 of the National Electric Code, which provides guidelines for proper grounding and in wire to grounding electrodes, and requirements for long periods of time, unplug the product from lightning and power line surges. TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to...
Regulatory, Safety and Environmental Notices User Guide
Page 52
..., this energy savings, the Power Management feature has been preset to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after a period of the Power Management Feature: http://www.energystar.gov/ powermanagement. For Windows 7, to products bearing the Energy Star logo. When configured with an external monitor that is by a network signal. When used through more information about the...
..., this energy savings, the Power Management feature has been preset to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after a period of the Power Management Feature: http://www.energystar.gov/ powermanagement. For Windows 7, to products bearing the Energy Star logo. When configured with an external monitor that is by a network signal. When used through more information about the...