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8511050 - Gateway Computer User Guide - Page 10
... Customer Service to your computer.
By entering your serial number you manage your computer. Contact Us
Click Contact Us to access links to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on page 78.
4
www.gateway.com Upgrade Center
Click Upgrade Center to access product documentation, specifications, and guides for...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
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8511050 - Gateway Computer User Guide - Page 66
... on page 50. First steps
If you have problems with your computer, try these safety guidelines:
■ Never remove your computer case cover while your computer is not full. ■ If an error message appears on the screen, write down the exact message. Help and Support
For more information about troubleshooting, click Start, then click
Help and...
8511050 - Gateway Computer User Guide - Page 72
... the modem cable is set up correctly. See "Desktop PC Back" on page 68. For more information about troubleshooting Internet connections, click Start, then click Help and Support.
Help and Support
For more information, "Modem (dial-up )" on page 12 to make sure that you do not have a problem with your Internet service provider (ISP) is...
8511050 - Gateway Computer User Guide - Page 73
... (ISP) is set up correctly. Keyboard
The keyboard does not work after it dries, you spilled liquid in the keyboard, turn it upside down to drain it again. Troubleshooting
■ The condition of the telephone lines in your residence or at your local telephone service
■ The condition of the Internet computers to which...
8511050 - Gateway Computer User Guide - Page 74
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Modem (dial-up)
See also "Internet" on page 66.
68
www.gateway.com Memory card reader
Drive letters for the memory card slots do not appear in the Search box
, then click the arrow.
You see a "Memory error" message ■...
8511050 - Gateway Computer User Guide - Page 77
... Start, then
click Help and Support. The modem is noisy when it begins handshaking. www.gateway.com
71
To run modem diagnostics:
1 Close all open or the modem has failed to respond, the modem did not pass diagnostics. Troubleshooting
The modem is not recognized by your computer ■ Make sure that the line connected...
8511050 - Gateway Computer User Guide - Page 80
...password.
74
www.gateway.com
Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. Passwords
Your computer does not accept your password Make sure that CAPS LOCK is unique. Chapter 6: Troubleshooting... computer department or network administrator for help. For more information about setting up a network in the Search...
8511050 - Gateway Computer User Guide - Page 82
... documentation for instructions for instructions on installing the printer driver.
Chapter 6: Troubleshooting
■ Reinstall the printer driver. The Printers and Faxes window
opens.
3 Right-click the name of paper" error message After adding paper, make sure that the printer is online. See the guide that the printer is not set to press after adding paper.
76
www.gateway.com If...
8511050 - Gateway Computer User Guide - Page 83
... the speaker setup poster to check your speaker connections.
■ Make sure that the universal jacks are configured correctly.
For more information, see "Adjusting the volume" on .
■ Make sure that the volume controls are turned up. www.gateway.com
77 For more information about sound troubleshooting, click Start, then
click Help and Support.
8511050 - Gateway Computer User Guide - Page 88
...installer. Your municipality may require you or your electrician must install special Ethernet cables in your home or office.
To create an Ethernet network, you to each computer or network device.
82
www.gateway...Gigabit Ethernet runs at three different speeds. Chapter 7: Networking Your Computer
Introduction to set up an Ethernet network is Dynamic Host Control Protocol (DHCP) using ...
8511050 - Gateway Computer User Guide - Page 106
...wall outlet and disconnect the antenna or cable system.
Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21...
8511050 - Gateway Computer User Guide - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 6
...following topics:
■ Help and technical support ■ Setting up and starting your computer ■ Using and customizing Windows and other computer information, see your model of Gateway computer.
The User Guide is an in-depth, easy-to-read manual that are specific to this guide
This guide includes information and maintenance instructions that includes information on your hard...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case) - Page 44
... not yet enabled. To configure RAID:
1 Start (or restart) your computer.
CHAPTER 4: Configuring Drives for RAID
Configuring RAID
www.gateway.com
Enabling RAID
Although your computer is capable of your computer turns on and the Gateway logo appears on the
screen, press F2. The BIOS Setup utility opens. 3 Select the Advanced menu, then select Drive Configuration. 4 Change...
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