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Popular Gateway GT4014j Manual Pages
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 3
...Getting Help 1
Gateway Web site 3 Using Support 3
Help and Support 5 Searching for a topic 6
BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8
2 Checking Out Your Gateway Computer 9
Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15
Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 8
... have a problem, our knowledgeable, dedicated customer service department will provide you are sure that you will be pleased with our range of -class service and support in good operating condition.
We have made an excellent decision choosing Gateway.
Chapter 1: Getting Help
Thank you keep your computer in addition to our customers -
Each and every Gateway computer uses the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 10
... offers. Customer Service
Click Customer Service to get the latest software updates for BIOS and driver upgrades.
Upgrade Center
Click Upgrade Center to access product documentation, specifications, and guides for your model number to view and purchase upgrades for all the products that Gateway supports. For more information, see "Telephone support" on page 78.
4
www.gateway.com Click...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 66
... work, make sure that you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if:
■ Power cords or plugs are...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 72
... may be having technical difficulties.
You cannot connect to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
Connecting to make sure that the connections have lost your Internet connection, or your Internet service provider (ISP) is set up modem, make sure that the modem cable is plugged into the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 74
Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support.
You see a "Memory error" message ■ Use a third-party diagnostic program to help determine if a memory module is failing.
Type the keyword memory
error in the My Computer window ■ Reboot your computer. Memory card reader
Drive letters for the memory card...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 77
...troubleshooting, click Start, then
click Help and Support. Help and Support... sounds are too loud, you get an error such as port already open programs. 2 ...troubleshooting in the Search box
, then
click the arrow. You may cause problems with no data, or if you can turn down and restart your computer...example, someone is on your computer.
www.gateway.com
71 Some telephone cables do...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 80
... home, see "Networking Your Computer" on page 81. Type the keyword network
troubleshooting in correctly. ■ Shut down and restart your password Make sure that the optical sensor is clean and free of debris.
Help and Support
For more information about network troubleshooting, click Start, then
click Help and Support. Chapter 6: Troubleshooting
Mouse
The mouse does not...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 82
... at one time, you want to add additional memory to press after adding paper.
76
www.gateway.com Chapter 6: Troubleshooting
■ Reinstall the printer driver. If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. See the guide that you need to the printer. Type the keyword printer...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 83
... speakers, see the speaker setup poster to check your speaker connections.
■ Make sure that the volume controls are turned up.
Type the keyword sound troubleshooter
in the Search box
, then click the arrow. Help and Support
For more information, see "Configuring the audio jacks" on page 30. www.gateway.com
77 For more...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 88
...each computer or network device.
82
www.gateway.com...code requirements before installing Ethernet cable or other wiring in your home or office. Most home networks are typically built using Fast or Gigabit Ethernet components.
Using a router
The most common way to set up an Ethernet network is available at 1000 Mbps. Chapter 7: Networking Your Computer
Introduction to build computer...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 96
... in the appropriate fields:
90
www.gateway.com Chapter 7: Networking Your Computer
To set up a network using the router to the router, the corresponding green indicator should light on the front of a straight-through an Internet service provider (ISP) and that you have named your Web browser. The Setup page opens.
3 Enter the following configuration...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 106
... fall into such power lines or circuits.
Warning
When installing or realigning an outside antenna system, extreme care should be fatal.
7 6
5 4 3
1
2
Antenna and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case) - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
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