Users Guide
Page 5
... Interior of the Product 100 Cleaning the Filter 101 Getting Maintenance Information 102 Replacing the Maintenance Box 103 Replacing the Drive 103 Transporting Your Product 104 Chapter 5 Troubleshooting Diagnosing the Problem 107 Error Indicators 107 EPSON Total Disc Monitor 114 Checking Product Status 114 Using EPSON Total Disc Monitor 114 Disc or the Disc Tray...
... Interior of the Product 100 Cleaning the Filter 101 Getting Maintenance Information 102 Replacing the Maintenance Box 103 Replacing the Drive 103 Transporting Your Product 104 Chapter 5 Troubleshooting Diagnosing the Problem 107 Error Indicators 107 EPSON Total Disc Monitor 114 Checking Product Status 114 Using EPSON Total Disc Monitor 114 Disc or the Disc Tray...
Users Guide
Page 6
... the Power Light is On 125 The Ink Light is Flashing or is On after you Replace the Cartridge 125 Software Cannot be Installed 125 Maintenance Box Nearly Full Message is Displayed by the Software 126 Disc Cannot be Published 126 Disc Information Cannot be Read 126 Drive of the Product is... when You Click "Safely Remove Hardware" Icon. . . 126 The Product is not Recognized 127 Appendix A Where To Get Help Contacting Customer Support 128 Before Contacting Epson 128 Help for Users in the United States and Canada 128 Help for Users in the Europe (EMEA 129 Help for Users in Australia 129...
... the Power Light is On 125 The Ink Light is Flashing or is On after you Replace the Cartridge 125 Software Cannot be Installed 125 Maintenance Box Nearly Full Message is Displayed by the Software 126 Disc Cannot be Published 126 Disc Information Cannot be Read 126 Drive of the Product is... when You Click "Safely Remove Hardware" Icon. . . 126 The Product is not Recognized 127 Appendix A Where To Get Help Contacting Customer Support 128 Before Contacting Epson 128 Help for Users in the United States and Canada 128 Help for Users in the Europe (EMEA 129 Help for Users in Australia 129...
Users Guide
Page 45
.... c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs you open the ink cartridge cover or maintenance box cover while running a job, and the job will sound if you to add or remove discs. Closing the disc cover automatically resumes the job. ❏...
.... c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs you open the ink cartridge cover or maintenance box cover while running a job, and the job will sound if you to add or remove discs. Closing the disc cover automatically resumes the job. ❏...
Users Guide
Page 59
... operate the stacker while the unit is beeping, as arm is still moving. ❏ Beep will sound if you open the ink cartridge cover or maintenance box cover while running a job, and the job will pause. In this case, reduce the writing speed. Note: If Windows shuts down while processing a job, the...
... operate the stacker while the unit is beeping, as arm is still moving. ❏ Beep will sound if you open the ink cartridge cover or maintenance box cover while running a job, and the job will pause. In this case, reduce the writing speed. Note: If Windows shuts down while processing a job, the...
Users Guide
Page 73
c Caution: ❏ Do not open the ink cartridge cover or maintenance box cover while running a job, and the job will sound if you to write with DVD±R DL and BD-R DL, it is beeping, as the ...
c Caution: ❏ Do not open the ink cartridge cover or maintenance box cover while running a job, and the job will sound if you to write with DVD±R DL and BD-R DL, it is beeping, as the ...
Users Guide
Page 83
... not put your job before opening it is beeping, as arm is publishing discs, unless the application instructs you open the ink cartridge cover or maintenance box cover while running a job, and the job will pause. Publishing Discs 83 Closing the disc cover automatically resumes the job. ❏ Do not operate the...
... not put your job before opening it is beeping, as arm is publishing discs, unless the application instructs you open the ink cartridge cover or maintenance box cover while running a job, and the job will pause. Publishing Discs 83 Closing the disc cover automatically resumes the job. ❏ Do not operate the...
Users Guide
Page 102
...EPSON Total Disc Setup. 3. Tighten the screws to close to 100%, it is turned on the filters. 5. Make sure that the product is connected to the computer via the USB cable and that the product is time to replace it . Click the Maintenance Info tab. Note: ❏ When Maintenance Box...Clean the filter periodically (once in position. 6. Getting Maintenance Information You can get helpful information for maintenance and support of the product, such as the cumulative number of published discs, the free space of the maintenance box, and the service life of Drive1/Drive2 is close ...
...EPSON Total Disc Setup. 3. Tighten the screws to close to 100%, it is turned on the filters. 5. Make sure that the product is connected to the computer via the USB cable and that the product is time to replace it . Click the Maintenance Info tab. Note: ❏ When Maintenance Box...Clean the filter periodically (once in position. 6. Getting Maintenance Information You can get helpful information for maintenance and support of the product, such as the cumulative number of published discs, the free space of the maintenance box, and the service life of Drive1/Drive2 is close ...
Users Guide
Page 103
... full, the product stops publishing discs. Note: ❏ You can easily occur. Be sure to replace the maintenance box. Otherwise ink may drop inside of the box insertion opening of genuine Epson maintenance boxes. Replacing the Maintenance Box The maintenance box absorbs ink wasted during printing and head cleaning. Otherwise some parts of the ink pad may leak. ❏ Do...
... full, the product stops publishing discs. Note: ❏ You can easily occur. Be sure to replace the maintenance box. Otherwise ink may drop inside of the box insertion opening of genuine Epson maintenance boxes. Replacing the Maintenance Box The maintenance box absorbs ink wasted during printing and head cleaning. Otherwise some parts of the ink pad may leak. ❏ Do...
Users Guide
Page 105
...it using it upside down. Otherwise, the drives and the PP-100II may prevent the product from printing. ❏ Leave the maintenance box installed. Remove the two drives. 5. then close the ink cartridge cover. 6. Removing the maintenance box may cause ink leakage. Turn off the product and unplug its...❏ Keep the product level during transport. ❏ Be sure to remove the two drives before using the original box and packing materials in the original box. Disconnect the interface cable. 3. Secure the ink cartridges with tape. 7. Secure them with tape; Repack the product ...
...it using it upside down. Otherwise, the drives and the PP-100II may prevent the product from printing. ❏ Leave the maintenance box installed. Remove the two drives. 5. then close the ink cartridge cover. 6. Removing the maintenance box may cause ink leakage. Turn off the product and unplug its...❏ Keep the product level during transport. ❏ Be sure to remove the two drives before using the original box and packing materials in the original box. Disconnect the interface cable. 3. Secure the ink cartridges with tape. 7. Secure them with tape; Repack the product ...
Users Guide
Page 112
...not installed correctly. Make sure to turn on the green circuit board. Printer maintenance error A printer maintenance error has occurred. Turn off the product and check inside for any objects. Replace the maintenance box or reinstall it. Wipe it with printer Lights Power Busy Error Ink Stacker... Conditions/Remedies 1234 The maintenance box has reached its replacement time or it is turned off after the error, run...
...not installed correctly. Make sure to turn on the green circuit board. Printer maintenance error A printer maintenance error has occurred. Turn off the product and check inside for any objects. Replace the maintenance box or reinstall it. Wipe it with printer Lights Power Busy Error Ink Stacker... Conditions/Remedies 1234 The maintenance box has reached its replacement time or it is turned off after the error, run...
Users Guide
Page 117
... or printer tray, it will resume. Push the printer tray. 4. If the same error continues to open the maintenance box cover. 3. Remove the disc from the wall outlet. 2. The printer tray automatically closes. Close the maintenance box cover. 6. Multiple Disc Feeds ❏ Make sure the disc stack fits under the red line in the...
... or printer tray, it will resume. Push the printer tray. 4. If the same error continues to open the maintenance box cover. 3. Remove the disc from the wall outlet. 2. The printer tray automatically closes. Close the maintenance box cover. 6. Multiple Disc Feeds ❏ Make sure the disc stack fits under the red line in the...
Users Guide
Page 126
...is nearly full. & See "Replacing the Maintenance Box" on with administrator privileges." Make sure to turn off ; Maintenance Box Nearly Full Message is Displayed by the Software The maintenance box is different from the user, installation may ...not be correctly performed. Disc Information Cannot be Read If "The disc information cannot be connected directly between the PC and the product. ❏ Is Windows Media Player installed? ❏ Are you click the "Safely Remove Hardware" icon. In this case, uninstall EPSON...
...is nearly full. & See "Replacing the Maintenance Box" on with administrator privileges." Make sure to turn off ; Maintenance Box Nearly Full Message is Displayed by the Software The maintenance box is different from the user, installation may ...not be correctly performed. Disc Information Cannot be Read If "The disc information cannot be connected directly between the PC and the product. ❏ Is Windows Media Player installed? ❏ Are you click the "Safely Remove Hardware" icon. In this case, uninstall EPSON...
Users Guide
Page 132
e f gh i e. Interface cable locking saddle: Use this cover when replacing a maintenance box or removing a disc stuck in the power cord. Air vent: Leave at least 10 cm (3.94") between the back of the product and the wall for directing and gathering the cable. Product Information 132 AC inlet: Plug in the printer tray. USB connector: Connects a USB cable from your computer to the product. Maintenance box cover: Open this for ventilation. h. g. i. f.
e f gh i e. Interface cable locking saddle: Use this cover when replacing a maintenance box or removing a disc stuck in the power cord. Air vent: Leave at least 10 cm (3.94") between the back of the product and the wall for directing and gathering the cable. Product Information 132 AC inlet: Plug in the printer tray. USB connector: Connects a USB cable from your computer to the product. Maintenance box cover: Open this for ventilation. h. g. i. f.
Users Guide
Page 134
... occurs with discs, or when stacker 3 is not removed while stacker 3 is set to clean the print head. All INK lights flash rapidly when the maintenance box has reached its replacement time or is on disc transfer, stacker, drive, or printer occur. Cleaning Lights Light Power Description On when the product is...
... occurs with discs, or when stacker 3 is not removed while stacker 3 is set to clean the print head. All INK lights flash rapidly when the maintenance box has reached its replacement time or is on disc transfer, stacker, drive, or printer occur. Cleaning Lights Light Power Description On when the product is...
Users Guide
Page 135
..., check with the dealer where you purchased your product or access either of the following urls: http://www.epson-europe.com (Europe) http://www.discproducer.epson.com (United States and Canada) Product Ink cartridge Maintenance box BD Drive Cyan Light Cyan Light Magenta Magenta Yellow Black DVD Drive Product name PJIC1(C) PJIC2(LC) PJIC3...
..., check with the dealer where you purchased your product or access either of the following urls: http://www.epson-europe.com (Europe) http://www.discproducer.epson.com (United States and Canada) Product Ink cartridge Maintenance box BD Drive Cyan Light Cyan Light Magenta Magenta Yellow Black DVD Drive Product name PJIC1(C) PJIC2(LC) PJIC3...
Users Guide
Page 144
Actual results will vary based on printing 3,000 discs per month, bidirectional. Lifetime Maintenance box life: About 30,000 discs printed The maintenance box is estimated to need replacing after about 30,000 discs. Based on such factors as images printed, print settings, media type, frequency of the drive ...
Actual results will vary based on printing 3,000 discs per month, bidirectional. Lifetime Maintenance box life: About 30,000 discs printed The maintenance box is estimated to need replacing after about 30,000 discs. Based on such factors as images printed, print settings, media type, frequency of the drive ...
Users Guide for Mac
Page 5
... to Replace the Ink Pad 102 ■ Replacing the Maintenance Box (Only for PP-100II/PP-100AP 103 How to Check When it is Time to Replace the Maintenance Box 103 How to Replace the Maintenance Box 103 ■ Replacing the Drive (Only for PP-100II)..... 105 How to Check When it is Time to Replace...with Stacker 117 Error Associated with Ink 118 Error Associated with Printer 119 Error Associated with Drives (Only for PP-100II/ PP-100/PP-50 120 Other Error 121 ■ Checking with EPSON Total Disc Utility....122 ■ When Discs Cannot be Published 123 ■ Disc Does not Come Out ...
... to Replace the Ink Pad 102 ■ Replacing the Maintenance Box (Only for PP-100II/PP-100AP 103 How to Check When it is Time to Replace the Maintenance Box 103 How to Replace the Maintenance Box 103 ■ Replacing the Drive (Only for PP-100II)..... 105 How to Check When it is Time to Replace...with Stacker 117 Error Associated with Ink 118 Error Associated with Printer 119 Error Associated with Drives (Only for PP-100II/ PP-100/PP-50 120 Other Error 121 ■ Checking with EPSON Total Disc Utility....122 ■ When Discs Cannot be Published 123 ■ Disc Does not Come Out ...
Users Guide for Mac
Page 14
...PP-100II 12 3 6 PP-100/PP-50 1 2 3 4 1 USB interface connector Plug the USB cable into this connector. 2 Interface cable holder Use to fix the USB cable. 5 3 AC inlet Plug the power cord into this connector. 4 Rear printer cover Open this cover only when a disc is stuck in the printer tray. PP-...100AP 3 5 6 12 14 Leave at least 10 cm between the back of the product and the wall for ventilation. 5 6 Maintenance box cover Open this product to replace a maintenance box or remove a disc stuck in the printer tray. 5 ...
...PP-100II 12 3 6 PP-100/PP-50 1 2 3 4 1 USB interface connector Plug the USB cable into this connector. 2 Interface cable holder Use to fix the USB cable. 5 3 AC inlet Plug the power cord into this connector. 4 Rear printer cover Open this cover only when a disc is stuck in the printer tray. PP-...100AP 3 5 6 12 14 Leave at least 10 cm between the back of the product and the wall for ventilation. 5 6 Maintenance box cover Open this product to replace a maintenance box or remove a disc stuck in the printer tray. 5 ...
Users Guide for Mac
Page 17
... turns on depending on the ink status. 5 Cleaning button Cleans the print head. 6 STACKER light Flashes or turns on depending on the ink/maintenance box status. Control panel PP-100II/PP-100/PP-100AP 1 2 3 PP-50 Basic Operations 4 5 6 1 2 3 4 5 6 1 Power light Flashes or turns on when the power is turned on. 2 BUSY ...light Flashes when a job* is being processed. 3 ERROR light Flashes or turns on when an error occurs. 4 INK light PP-100II/PP-100AP: Flashes or turns on depending on the stacker status. *Job: Processing performed by this product, such as writing and printing data 17
... turns on depending on the ink status. 5 Cleaning button Cleans the print head. 6 STACKER light Flashes or turns on depending on the ink/maintenance box status. Control panel PP-100II/PP-100/PP-100AP 1 2 3 PP-50 Basic Operations 4 5 6 1 2 3 4 5 6 1 Power light Flashes or turns on when the power is turned on. 2 BUSY ...light Flashes when a job* is being processed. 3 ERROR light Flashes or turns on when an error occurs. 4 INK light PP-100II/PP-100AP: Flashes or turns on depending on the stacker status. *Job: Processing performed by this product, such as writing and printing data 17
Users Guide for Mac
Page 18
... INK light On Flashing The ink cartridge has reached its replacement time or is installed. Obtain a replacement ink cartridge. For the PP-100II or PP-100, when all INK lights flash rapidly, the maintenance box has reached its replacement time, the ink cartridge is not correctly installed, or incorrect ink cartridge is not correctly inserted.
... INK light On Flashing The ink cartridge has reached its replacement time or is installed. Obtain a replacement ink cartridge. For the PP-100II or PP-100, when all INK lights flash rapidly, the maintenance box has reached its replacement time, the ink cartridge is not correctly installed, or incorrect ink cartridge is not correctly inserted.