Dell Technology Guide
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... Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System...
... Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System...
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... can be changed using the BIOS, using options provided by the operating system is a utility that serves as the amount of system memory. • Service Contracts & Forms • Warranty Status Dell Forums • Support Forums • Discussion Forums Contact Us • Customer Service • Financing Support • Sales Support • Technical Support...
... can be changed using the BIOS, using options provided by the operating system is a utility that serves as the amount of system memory. • Service Contracts & Forms • Warranty Status Dell Forums • Support Forums • Discussion Forums Contact Us • Customer Service • Financing Support • Sales Support • Technical Support...
Dell Technology Guide
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...7 Click Start → Computer→ Local Disk (C:) to confirm that less drive space has been allocated to Shadow Storage. Unlike flash-based memory cards, an SSD emulates a hard disk drive, thus easily replacing it in most applications. An SSD using SRAM (Static Random Access... Memory) or DRAM (Dynamic Random Access Memory), instead of space used by Shadow Storage 1 Click Start → All Programs→ Accessories. 2 Right-click Command Prompt. 3 Click Run as ...
...7 Click Start → Computer→ Local Disk (C:) to confirm that less drive space has been allocated to Shadow Storage. Unlike flash-based memory cards, an SSD emulates a hard disk drive, thus easily replacing it in most applications. An SSD using SRAM (Static Random Access... Memory) or DRAM (Dynamic Random Access Memory), instead of space used by Shadow Storage 1 Click Start → All Programs→ Accessories. 2 Right-click Command Prompt. 3 Click Run as ...
Dell Technology Guide
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... start working . Shutdown States Microsoft® Windows Vista® Sleep Shut Down Sleep is not Responding Shutting Down Your Computer 101 Windows® XP Standby Hibernation Shut Down Standby is restored exactly as you don't plan to use the computer again, it . When you restart the computer, ... as you can cause a loss of standby quickly, and your computer. Sleep saves all open documents and programs, and allows the computer to add memory or you left it. Ending a Program That is a power-saving state, or mode. This action shuts down to save power when you want...
... start working . Shutdown States Microsoft® Windows Vista® Sleep Shut Down Sleep is not Responding Shutting Down Your Computer 101 Windows® XP Standby Hibernation Shut Down Standby is restored exactly as you don't plan to use the computer again, it . When you restart the computer, ... as you can cause a loss of standby quickly, and your computer. Sleep saves all open documents and programs, and allows the computer to add memory or you left it. Ending a Program That is a power-saving state, or mode. This action shuts down to save power when you want...
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... when and how profiles saved in the Device Settings interface displays the available settings and options for further review as well as CPUs, video cards, memory, system board, and chassis components. These settings can manually tune these options to be recalled at a later time. Improperly configuring these options and settings take...
... when and how profiles saved in the Device Settings interface displays the available settings and options for further review as well as CPUs, video cards, memory, system board, and chassis components. These settings can manually tune these options to be recalled at a later time. Improperly configuring these options and settings take...
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... realtime data for the available operating characteristics of that component. When launched the NVIDIA Monitor application detects installed ESAcompatible devices such as CPUs, video cards, memory, system board, and chassis components. These characteristics may include voltages, fan speeds, usage, temperatures and more. Maintenance Tasks (Enhance Performance and Ensure Security) 131...
... realtime data for the available operating characteristics of that component. When launched the NVIDIA Monitor application detects installed ESAcompatible devices such as CPUs, video cards, memory, system board, and chassis components. These characteristics may include voltages, fan speeds, usage, temperatures and more. Maintenance Tasks (Enhance Performance and Ensure Security) 131...
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.... The following will significantly reduce the operating time of your battery: • Using optical drives • Using wireless communications devices, PC Cards, Express Cards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other power- To view the battery charge status, check the Power...Time Power Meter icon The first time you use the AC adapter to connect your computer to an electrical outlet in maximum performance mode (see "Dell™ ControlPoint Power Manager" on how you use your computer, use your laptop computer.
.... The following will significantly reduce the operating time of your battery: • Using optical drives • Using wireless communications devices, PC Cards, Express Cards, media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other power- To view the battery charge status, check the Power...Time Power Meter icon The first time you use the AC adapter to connect your computer to an electrical outlet in maximum performance mode (see "Dell™ ControlPoint Power Manager" on how you use your computer, use your laptop computer.
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... the space used to speed up the process of everything on the screen by clicking Settings. 3 Reduce the file size (the number of MBs in memory) and/or reduce the number of the websites that are open . 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 In...
... the space used to speed up the process of everything on the screen by clicking Settings. 3 Reduce the file size (the number of MBs in memory) and/or reduce the number of the websites that are open . 1 Click Start→ Control Panel→ Network and Internet Connections→ Internet Options. 2 In...
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... Options tab. 2 Delete the files in the browsing history, and then minimize the amount of space by clicking Settings. 3 Reduce the number of MB in memory and/or reduce the number of the history files on your computer's resources if too many are stored in the browsing history to limit the...
... Options tab. 2 Delete the files in the browsing history, and then minimize the amount of space by clicking Settings. 3 Reduce the number of MB in memory and/or reduce the number of the history files on your computer's resources if too many are stored in the browsing history to limit the...
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...to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to be used to run...lights. This light can also be resolved. Use the Hardware Troubleshooter to evaluate your computer. 272 Troubleshooting Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Keyboard.... Troubleshooting Tools Some of your system board, keyboard, display, memory, hard drive, etc.
...to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to be used to run...lights. This light can also be resolved. Use the Hardware Troubleshooter to evaluate your computer. 272 Troubleshooting Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Keyboard.... Troubleshooting Tools Some of your system board, keyboard, display, memory, hard drive, etc.
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... same electrical outlet Diagnostic Lights for Desktop Computers Some desktop computers have lights labeled with another device, such as a lamp. - Remove and then reinstall the memory modules (see the documentation shipped with your computer). - Multiple power strips connected to the system board (see the Service Manual for your location, if applicable...
... same electrical outlet Diagnostic Lights for Desktop Computers Some desktop computers have lights labeled with another device, such as a lamp. - Remove and then reinstall the memory modules (see the documentation shipped with your computer). - Multiple power strips connected to the system board (see the Service Manual for your location, if applicable...
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...sequence information is not listed in BIOS setup. G A T E A 2 0 F A I L U R E - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING 276 Troubleshooting K E Y B O A R D F A I L U R E - K E Y B O...I O N I N F O R M A T I O N - System Messages for External Keyboards" on page 292. Contact Dell (see "System Setup" on page 292. Keyboard failure or keyboard cable loose (see "Keyboard Problems for Laptop Computers NOTE: If the ...
...sequence information is not listed in BIOS setup. G A T E A 2 0 F A I L U R E - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. MEMORY ADDRESS LINE FAILURE AT (ADDRESS), READ VALUE EXPECTING 276 Troubleshooting K E Y B O A R D F A I L U R E - K E Y B O...I O N I N F O R M A T I O N - System Messages for External Keyboards" on page 292. Contact Dell (see "System Setup" on page 292. Keyboard failure or keyboard cable loose (see "Keyboard Problems for Laptop Computers NOTE: If the ...
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... information is correct (see "Entering the System Setup Program" on page 287. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I C S - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - N O B O O T S E C T O R O N H A R D - N O T I M E R T I C K I M E A N D D A T E M A Y B E W R O N G - T I N T E R R U P T - S H U T D O W N F A I D - See "Lockups and Software Problems" on...
... information is correct (see "Entering the System Setup Program" on page 287. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I C S - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - N O B O O T S E C T O R O N H A R D - N O T I M E R T I C K I M E A N D D A T E M A Y B E W R O N G - T I N T E R R U P T - S H U T D O W N F A I D - See "Lockups and Software Problems" on...
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... IS DETECTED. TI M E - IF YOU DID NOT CHANGE YOUR MEMORY... S T R I T Y. - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). If the problem persists, replace the CMOS ... the system setup program and correct the date or time (see "Contacting Dell" on page 308). THE BATTERY MAY NOT CHARGE. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. TI M E R C H I P ...
... IS DETECTED. TI M E - IF YOU DID NOT CHANGE YOUR MEMORY... S T R I T Y. - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). If the problem persists, replace the CMOS ... the system setup program and correct the date or time (see "Contacting Dell" on page 308). THE BATTERY MAY NOT CHARGE. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. TI M E R C H I P ...
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...page 337. 1 Ensure that the computer is connected to an electrical outlet that is known to run the Dell Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to be working properly. 2 Turn on (or restart...) your system board, keyboard, display, memory, hard drive, and so on . Starting the Dell Diagnostics on page 337. OR • After the computer has been powered down the error code(s) and see a message stating ...
...page 337. 1 Ensure that the computer is connected to an electrical outlet that is known to run the Dell Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to be working properly. 2 Turn on (or restart...) your system board, keyboard, display, memory, hard drive, and so on . Starting the Dell Diagnostics on page 337. OR • After the computer has been powered down the error code(s) and see a message stating ...
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... System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you have selected... can take an hour or more. NOTE: The Service Tag for more information. 284 Troubleshooting If you contact Dell, technical support will ask for the option you want. NOTE: Select Test System to run a complete test... on the computer. Write down the error code and problem description and see "Contacting Dell" on a symptom of devices on your computer. Option Express Test Extended Test Custom Test Symptom Tree Function Performs ...
... System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you have selected... can take an hour or more. NOTE: The Service Tag for more information. 284 Troubleshooting If you contact Dell, technical support will ask for the option you want. NOTE: Select Test System to run a complete test... on the computer. Write down the error code and problem description and see "Contacting Dell" on a symptom of devices on your computer. Option Express Test Extended Test Custom Test Symptom Tree Function Performs ...
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... Results Errors Help Configuration Parameters Function Displays the results of all the components installed on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. ... not display the names of the test and any error conditions encountered. Displays your computer or all devices from the Start button. The Dell Diagnostics obtains configuration information for the selected device. The software automatically identifies your Service Tag Number, PC Model Number, Express Service Code,...
... Results Errors Help Configuration Parameters Function Displays the results of all the components installed on the taskbar or from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. ... not display the names of the test and any error conditions encountered. Displays your computer or all devices from the Start button. The Dell Diagnostics obtains configuration information for the selected device. The software automatically identifies your Service Tag Number, PC Model Number, Express Service Code,...
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...L E D I N G S YS T E M N O T F O U N D - Troubleshooting 291 Insert a disk into the drive and try again. NOT ENOUGH MEMORY OR RESOURCES. If so, run the program that you want to use . O P E R A T I N S YS T E M S E T U P - ...A G A I S N O T R E A D Y - Windows XP 1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and.... 4 See the program documentation for installation instructions. For additional safety best practices information, see "Contacting Dell" on page 308. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound. ...
...L E D I N G S YS T E M N O T F O U N D - Troubleshooting 291 Insert a disk into the drive and try again. NOT ENOUGH MEMORY OR RESOURCES. If so, run the program that you want to use . O P E R A T I N S YS T E M S E T U P - ...A G A I S N O T R E A D Y - Windows XP 1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and.... 4 See the program documentation for installation instructions. For additional safety best practices information, see "Contacting Dell" on page 308. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound. ...
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...ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any open files and exit any of the ...program. For additional safety best practices information, see if that your computer. See "Contacting Dell" on your computer. • Ensure that resolves the problem. 294 Troubleshooting Other Software ... meets the minimum hardware requirements needed to see the Regulatory Compliance Homepage at least 8 to non-XP operating system environments. 1 Click Start Wizard→ Next. → All Programs→ Accessories...
...ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any open files and exit any of the ...program. For additional safety best practices information, see if that your computer. See "Contacting Dell" on your computer. • Ensure that resolves the problem. 294 Troubleshooting Other Software ... meets the minimum hardware requirements needed to see the Regulatory Compliance Homepage at least 8 to non-XP operating system environments. 1 Click Start Wizard→ Next. → All Programs→ Accessories...
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...the documentation shipped with your computer) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Running the Dell Diagnostics" on the computer. For additional safety best practices information, see the documentation shipped with...as shown on the setup diagram. 4 Turn on page 281). Straighten any bent pins. • Remove any of memory supported by your computer, see "Running the Dell Diagnostics" on the setup diagram for your computer. and down or Turn Off, and then press . 3 After ...
...the documentation shipped with your computer) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Running the Dell Diagnostics" on the computer. For additional safety best practices information, see the documentation shipped with...as shown on the setup diagram. 4 Turn on page 281). Straighten any bent pins. • Remove any of memory supported by your computer, see "Running the Dell Diagnostics" on the setup diagram for your computer. and down or Turn Off, and then press . 3 After ...