Owner's Manual
Page 6
6 System Setup 77 Overview 77 Entering System Setup 77 System Setup Screens 77 System Setup Options 79 Boot Sequence 82 Option Settings 82 Changing Boot Sequence for the Current Boot 82 Changing Boot Sequence for Future Boots 83 7 Clearing Passwords and CMOS Settings 85 Clearing Passwords 85 Clearing CMOS Settings 87 Flashing the BIOS 88 8 Troubleshooting Tools 89 Power Lights 89 Beep Codes 90 System Messages 93 Hardware Troubleshooter 95 6 Contents
6 System Setup 77 Overview 77 Entering System Setup 77 System Setup Screens 77 System Setup Options 79 Boot Sequence 82 Option Settings 82 Changing Boot Sequence for the Current Boot 82 Changing Boot Sequence for Future Boots 83 7 Clearing Passwords and CMOS Settings 85 Clearing Passwords 85 Clearing CMOS Settings 87 Flashing the BIOS 88 8 Troubleshooting Tools 89 Power Lights 89 Beep Codes 90 System Messages 93 Hardware Troubleshooter 95 6 Contents
Owner's Manual
Page 8
Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Windows Vista® Operating Systems 121 Restoring Your Operating System 122 Using Microsoft Windows System Restore . . . . 122 Using Dell™ PC Restore and Dell Factory Image Restore 124 Using the Operating System Media 127 11 Specifications 129 12 Getting Help 135 Obtaining Assistance 135 Technical Support and Customer Service . . . . 136 DellConnect 136 Online Services 136 AutoTech Service 137 Automated Order-Status Service 137 Problems With Your Order 137 Product Information...
Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Windows Vista® Operating Systems 121 Restoring Your Operating System 122 Using Microsoft Windows System Restore . . . . 122 Using Dell™ PC Restore and Dell Factory Image Restore 124 Using the Operating System Media 127 11 Specifications 129 12 Getting Help 135 Obtaining Assistance 135 Technical Support and Customer Service . . . . 136 DellConnect 136 Online Services 136 AutoTech Service 137 Automated Order-Status Service 137 Problems With Your Order 137 Product Information...
Owner's Manual
Page 14
... and operating system and installs the updates appropriate for your configuration. NOTE: The support.dell.com user interface may vary depending on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS)- What Are You Looking For? Find It Here • Solutions - other Dell customers • Upgrades - Service call and order status, warranty, and repair information • Service and support...
... and operating system and installs the updates appropriate for your configuration. NOTE: The support.dell.com user interface may vary depending on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS)- What Are You Looking For? Find It Here • Solutions - other Dell customers • Upgrades - Service call and order status, warranty, and repair information • Service and support...
Owner's Manual
Page 22
... not plug a telephone cable into the green mouse connector. On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as digital video cameras and external storage devices. 3 network activity light The network activity light is on (flashing) when the computer is transmitting or receiving network data. A good connection exists between a 1000-Mbps (or 1-Gbps) network and...
... not plug a telephone cable into the green mouse connector. On computers with an additional network connector card, use the connectors on the card and on the back of the computer when setting up multiple network connections (such as digital video cameras and external storage devices. 3 network activity light The network activity light is on (flashing) when the computer is transmitting or receiving network data. A good connection exists between a 1000-Mbps (or 1-Gbps) network and...
Owner's Manual
Page 33
... been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: Access to the Dell™ Knowledge Base document may not be available in progress. Setting Up Your Computer 33 Setting Up a Printer NOTICE: Complete the operating system setup before you chose for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the...
... been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: Access to the Dell™ Knowledge Base document may not be available in progress. Setting Up Your Computer 33 Setting Up a Printer NOTICE: Complete the operating system setup before you chose for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the...
Owner's Manual
Page 35
... a graphics card that supports dual monitors, follow the safety instructions in the Product Information Guide. Connecting Two Monitors With VGA Connectors 1 Shutdown your computer is running the Microsoft® Windows® XP operating system and the Add New Hardware Wizard window appears, click Cancel. If your system. Setting Up Your Computer 35 If you how to connect either monitor to the integrated video connector. Connecting Two Monitors CAUTION: Before you are connecting two flat-panel monitors, at least one monitor (VGA...
... a graphics card that supports dual monitors, follow the safety instructions in the Product Information Guide. Connecting Two Monitors With VGA Connectors 1 Shutdown your computer is running the Microsoft® Windows® XP operating system and the Add New Hardware Wizard window appears, click Cancel. If your system. Setting Up Your Computer 35 If you how to connect either monitor to the integrated video connector. Connecting Two Monitors CAUTION: Before you are connecting two flat-panel monitors, at least one monitor (VGA...
Owner's Manual
Page 82
... attempts to boot from the floppy drive. The BIOS detects the device and adds the USB flash option to a USB device, the device must first set the floppy drive to OFF in system setup (see "Back View of the screen, press . To ensure that you can run the Dell Diagnostics on the Driver and Utilities media, but you are booting to a USB device, connect the USB device to boot from every device in the boot sequence and no operating system is...
... attempts to boot from the floppy drive. The BIOS detects the device and adds the USB flash option to a USB device, the device must first set the floppy drive to OFF in system setup (see "Back View of the screen, press . To ensure that you can run the Dell Diagnostics on the Driver and Utilities media, but you are booting to a USB device, connect the USB device to boot from every device in the boot sequence and no operating system is...
Owner's Manual
Page 108
... Information Guide. Straighten any bent pins. • Remove any open files and exit any mouse extension cables, and connect the mouse directly to see if that the mouse cable is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see Installing Memory in the Service Manual on the Dell Support website at support.dell.comon page 161. • Run the Dell Diagnostics (see "Dell Diagnostics" on the setup diagram for minimum memory requirements. Memory Problems...
... Information Guide. Straighten any bent pins. • Remove any open files and exit any mouse extension cables, and connect the mouse directly to see if that the mouse cable is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see Installing Memory in the Service Manual on the Dell Support website at support.dell.comon page 161. • Run the Dell Diagnostics (see "Dell Diagnostics" on the setup diagram for minimum memory requirements. Memory Problems...
Owner's Manual
Page 113
... correct graphics card (for dual graphics card configurations). • If you are using the optional DVI-to-VGA adapter, ensure that the adapter is correctly attached to the computer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the sound is connected as shown on page 17 and "Back View of your graphics card, go to support.dell.com. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Video and Monitor Problems CAUTION: Before you remove the card, store it in the Microsoft® Windows® XP and Windows Vista® Operating...
... correct graphics card (for dual graphics card configurations). • If you are using the optional DVI-to-VGA adapter, ensure that the adapter is correctly attached to the computer. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the sound is connected as shown on page 17 and "Back View of your graphics card, go to support.dell.com. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Video and Monitor Problems CAUTION: Before you remove the card, store it in the Microsoft® Windows® XP and Windows Vista® Operating...
Owner's Manual
Page 114
...the power light is off nearby devices to check for interference. C H E C K T H E B E E P C O D E S - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as a lamp. See "Beep Codes" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. C H E C K T H E M O N I T O R S E T T I T O R - If your speaker system includes a subwoofer, ensure that the subwoofer is blinking, press a key on . • If the power light...
...the power light is off nearby devices to check for interference. C H E C K T H E B E E P C O D E S - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Personalization→ Display Settings. 2 Adjust Resolution and Colors settings, as a lamp. See "Beep Codes" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. C H E C K T H E M O N I T O R S E T T I T O R - If your speaker system includes a subwoofer, ensure that the subwoofer is blinking, press a key on . • If the power light...
Owner's Manual
Page 115
... mode. The power button light located on the front of the procedures in this section, follow the safety instructions in the system setup program (see "Entering System Setup" on page 77) or reset CMOS defaults (see "Clearing CMOS Settings" on page 90. • If the power light is blinking white, the computer is in the system setup program to resume normal operation. 3D image quality is poor C H E C K T H E G R A P H I C S C A R D P O W E R C A B L E C O N N E C T I N G S - Power Lights CAUTION: Before you must change...
... mode. The power button light located on the front of the procedures in this section, follow the safety instructions in the system setup program (see "Entering System Setup" on page 77) or reset CMOS defaults (see "Clearing CMOS Settings" on page 90. • If the power light is blinking white, the computer is in the system setup program to resume normal operation. 3D image quality is poor C H E C K T H E G R A P H I C S C A R D P O W E R C A B L E C O N N E C T I N G S - Power Lights CAUTION: Before you must change...
Owner's Manual
Page 118
... not work correctly. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to replace the driver with a [!]) on the computer, click Continue; otherwise, contact your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If you install or update a driver, use Windows Device Driver Rollback to enter the Device Manager. 118 Reinstalling Software Using Windows Device Driver Rollback If a problem occurs...
... not work correctly. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to replace the driver with a [!]) on the computer, click Continue; otherwise, contact your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If you install or update a driver, use Windows Device Driver Rollback to enter the Device Manager. 118 Reinstalling Software Using Windows Device Driver Rollback If a problem occurs...
Owner's Manual
Page 119
... installed the new driver. Reinstalling Software 119 If you see the documentation that driver is not listed, then that came installed in your operating system. Using the Drivers and Utilities Media 1 With the Windows desktop displayed, insert the Drivers and Utilities media. 3 Right-click the device for the new hardware might not be displayed by the Drivers and Utilities media. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver...
... installed the new driver. Reinstalling Software 119 If you see the documentation that driver is not listed, then that came installed in your operating system. Using the Drivers and Utilities Media 1 With the Windows desktop displayed, insert the Drivers and Utilities media. 3 Right-click the device for the new hardware might not be displayed by the Drivers and Utilities media. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If a particular driver...
Owner's Manual
Page 120
... are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 4 Click the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced...
... are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are installing the driver. 4 Click the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced...
Owner's Manual
Page 121
... a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to start button , and click Help and Support. 2 Type hardware troubleshooter in the Microsoft® Windows® XP and Windows Vista® Operating Systems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Reinstalling Software 121 Windows Vista: 1 Click the Windows Vista start...
... a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to start button , and click Help and Support. 2 Type hardware troubleshooter in the Microsoft® Windows® XP and Windows Vista® Operating Systems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Reinstalling Software 121 Windows Vista: 1 Click the Windows Vista start...
Owner's Manual
Page 128
NOTICE: The Operating System media provides options for one time only. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. NOTE: The next steps change the boot sequence for reinstalling Windows XP. then, shut down your hard drive. When the DELL logo appears...
NOTICE: The Operating System media provides options for one time only. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. NOTE: The next steps change the boot sequence for reinstalling Windows XP. then, shut down your hard drive. When the DELL logo appears...
Owner's Manual
Page 157
... from the network connector during an electrical storm, from system setup. The setup.exe or install.exe program comes with a processor and a memory chip. A power management mode that is synchronized with the optimal clock speed of files. Prevent voltage spikes, such as a handheld digital device or digital camera to install and configure hardware and software. SDRAM - serial connector - An I/O port often used to your computer when you access Dell Support at support.dell.com or...
... from the network connector during an electrical storm, from system setup. The setup.exe or install.exe program comes with a processor and a memory chip. A power management mode that is synchronized with the optimal clock speed of files. Prevent voltage spikes, such as a handheld digital device or digital camera to install and configure hardware and software. SDRAM - serial connector - An I/O port often used to your computer when you access Dell Support at support.dell.com or...
Owner's Manual
Page 159
... integrated video controller) that plugs in video modes that a program can also be connected and disconnected while the computer is usually faster than relying on , and they can display. A backup power source used in computers with the monitor-for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of memory chips dedicated to another through an infected disk, software downloaded from the Internet, or e-mail attachments. Devices are displayed on...
... integrated video controller) that plugs in video modes that a program can also be connected and disconnected while the computer is usually faster than relying on , and they can display. A backup power source used in computers with the monitor-for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of memory chips dedicated to another through an infected disk, software downloaded from the Internet, or e-mail attachments. Devices are displayed on...
Owner's Manual
Page 165
... Microsoft Windows, 13 Service Tag, 13 M media card reader using, 64 memory problems, 108 messages error, 103 monitor blank, 113 clone mode, 37 connect DVI, 35-36 connect TV, 35, 37 connect two, 35-36 connect VGA, 35-36 display settings, 37 extended desktop mode, 37 hard to read, 113 mouse problems, 108 N network problems, 109 O operating system media, 127 reinstalling, 16 Operating System CD, 16 optical drive problems, 102 P password clearing, 85 jumper, 85 PC Restore, 124 phone numbers, 141 playing CDs, 43 playing DVDs, 43 power button...
... Microsoft Windows, 13 Service Tag, 13 M media card reader using, 64 memory problems, 108 messages error, 103 monitor blank, 113 clone mode, 37 connect DVI, 35-36 connect TV, 35, 37 connect two, 35-36 connect VGA, 35-36 display settings, 37 extended desktop mode, 37 hard to read, 113 mouse problems, 108 N network problems, 109 O operating system media, 127 reinstalling, 16 Operating System CD, 16 optical drive problems, 102 P password clearing, 85 jumper, 85 PC Restore, 124 phone numbers, 141 playing CDs, 43 playing DVDs, 43 power button...
Service Manual
Page 43
... have removed an add-in network connector: 1 Enter system setup (see "Entering System Setup" in your Owner's Manual), select Integrated Audio Controller, and then change the setting to On. 2 Connect the network cable to Off. Do not connect the network cable to the sound card connectors. Network Adapter and Sound Card Settings If you have installed a sound card: 1 Disconnect the FP_AUDIO cable from the system board (see "System Board Components" on page 16) and connect it to the internal audio connector on your sound card. 2 Connect external audio devices to the integrated connector on...
... have removed an add-in network connector: 1 Enter system setup (see "Entering System Setup" in your Owner's Manual), select Integrated Audio Controller, and then change the setting to On. 2 Connect the network cable to Off. Do not connect the network cable to the sound card connectors. Network Adapter and Sound Card Settings If you have installed a sound card: 1 Disconnect the FP_AUDIO cable from the system board (see "System Board Components" on page 16) and connect it to the internal audio connector on your sound card. 2 Connect external audio devices to the integrated connector on...
