Owner's Manual
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Dell MediaDirect problems 134 Other software problems 135 Memory Problems 136 Network Problems 136 Mobile Broadband (Wireless Wide Area Network [WWAN 137 Power Problems 137 Printer ... the display is difficult to read 144 If only part of the display is readable 145 Drivers 145 What Is a Driver 145 Identifying Drivers 145 Reinstalling Drivers and Utilities 146 Troubleshooting Software and Hardware Problems 149 Contents 9
Dell MediaDirect problems 134 Other software problems 135 Memory Problems 136 Network Problems 136 Mobile Broadband (Wireless Wide Area Network [WWAN 137 Power Problems 137 Printer ... the display is difficult to read 144 If only part of the display is readable 145 Drivers 145 What Is a Driver 145 Identifying Drivers 145 Reinstalling Drivers and Utilities 146 Troubleshooting Software and Hardware Problems 149 Contents 9
Owner's Manual
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...Drivers and Utilities media to provide last-minute updates about technical changes to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 146) or run the Dell Support 3 utility (see "Dell Support" on your computer. NOTE: Drivers and documentation updates can use the... with your computer. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide Finding Information 15 1 Finding Information NOTE: Some features may be optional and may not ship with your ...
...Drivers and Utilities media to provide last-minute updates about technical changes to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 146) or run the Dell Support 3 utility (see "Dell Support" on your computer. NOTE: Drivers and documentation updates can use the... with your computer. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Dell™ Product Information Guide Finding Information 15 1 Finding Information NOTE: Some features may be optional and may not ship with your ...
Owner's Manual
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...appropriate support • Community - If To download Notebook System Software: you reinstall the operating system on my computer configuration, product specifications, and white papers • Downloads - other Dell customers • Upgrades - detects your computer and operating system, and ... for your selections. Troubleshooting hints and Dell Support Website - Proactive e-mail notification of your Dell computer. 2 Enter your Service Tag or product model, and then click Go. 3 Select your computer, you should also reinstall country/region, and then click Drivers ...
...appropriate support • Community - If To download Notebook System Software: you reinstall the operating system on my computer configuration, product specifications, and white papers • Downloads - other Dell customers • Upgrades - detects your computer and operating system, and ... for your selections. Troubleshooting hints and Dell Support Website - Proactive e-mail notification of your Dell computer. 2 Enter your Service Tag or product model, and then click Go. 3 Select your computer, you should also reinstall country/region, and then click Drivers ...
Owner's Manual
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What Are You Looking For? • How to its original operating state. Dell PC Restore returns your computer to reinstall my operating system Find It Here Operating System Media The operating system is located on page 150. For more information, see "... operating system, use the Drivers and Utilities media to an earlier operating state without affecting data files. • Dell PC Restore - Microsoft Windows System Restore returns your computer to reinstall drivers for the devices that came with your computer. • Operating System Installation Media - NOTE: The color of the ...
What Are You Looking For? • How to its original operating state. Dell PC Restore returns your computer to reinstall my operating system Find It Here Operating System Media The operating system is located on page 150. For more information, see "... operating system, use the Drivers and Utilities media to an earlier operating state without affecting data files. • Dell PC Restore - Microsoft Windows System Restore returns your computer to reinstall drivers for the devices that came with your computer. • Operating System Installation Media - NOTE: The color of the ...
Owner's Manual
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... of different devices. If your computer from the network wall connector during electrical storms or after power interruptions. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on page 146 and the documentation that can occur during electrical storms. Setting Up Your Computer 45 Disconnect the network cable from...
... of different devices. If your computer from the network wall connector during electrical storms or after power interruptions. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on page 146 and the documentation that can occur during electrical storms. Setting Up Your Computer 45 Disconnect the network cable from...
Owner's Manual
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...to a TV. Depending on what type of connector is available on page 203). NOTE: You cannot reinstall Dell MediaDirect if you to connect the computer to your computer to reinstall Dell MediaDirect. You need the installation software to a TV or other audio device may not be included with... a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell. Cables and TV/digital audio...
...to a TV. Depending on what type of connector is available on page 203). NOTE: You cannot reinstall Dell MediaDirect if you to connect the computer to your computer to reinstall Dell MediaDirect. You need the installation software to a TV or other audio device may not be included with... a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell. Cables and TV/digital audio...
Owner's Manual
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... memory modules may be faulty. C A C H E D I S A B L E D D U E T O F A I NI T IALI Z AT ION - The CD drive does not respond to support.dell.com and search for the operating system or the program that you begin any of the procedures in this section, follow the safety instructions in... Guide. DE C RE A SI N G A V A I L U RE - Reinsert the card or try another card (see "Memory" on page 91). Reinstall the memory modules and, if necessary, replace them (see "Using ExpressCards" on page 172). The computer cannot identify the ExpressCard. The touch pad or external...
... memory modules may be faulty. C A C H E D I S A B L E D D U E T O F A I NI T IALI Z AT ION - The CD drive does not respond to support.dell.com and search for the operating system or the program that you begin any of the procedures in this section, follow the safety instructions in... Guide. DE C RE A SI N G A V A I L U RE - Reinsert the card or try another card (see "Memory" on page 91). Reinstall the memory modules and, if necessary, replace them (see "Using ExpressCards" on page 172). The computer cannot identify the ExpressCard. The touch pad or external...
Owner's Manual
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... persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 113). Shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests... in filenames. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 113). Take the appropriate action. D I S K D R I V E C O N F I V E - H A R D - GENERA L FA ILURE - Run the Hard...
... persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 113). Shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests... in filenames. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. Reinstall the memory modules and, if necessary, replace them (see "Contacting Dell" on page 113). Take the appropriate action. D I S K D R I V E C O N F I V E - H A R D - GENERA L FA ILURE - Run the Hard...
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... ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 113). Shut down the computer, wait 30 seconds, and then restart it. If the error... keyboards or keypads, check the cable connection. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 215). The message is most likely to occur after a memory module is trying to boot...
... ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 113). Shut down the computer, wait 30 seconds, and then restart it. If the error... keyboards or keypads, check the cable connection. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 215). The message is most likely to occur after a memory module is trying to boot...
Owner's Manual
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... module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 172). N O BOO T SE C T OR ON H ARD D R I N G S YS T E M NOT FOU N D - Contact Dell (see "Dell Diagnostics" on page 203). You have too...installation instructions. 128 Troubleshooting Contact Dell (see "Contacting Dell" on page 113). A memory module may be corrupted. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 172). EXIT SOME PROGRAMS AND TRY AGAIN - Reinstall the hard drive (see "...
... module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 172). N O BOO T SE C T OR ON H ARD D R I N G S YS T E M NOT FOU N D - Contact Dell (see "Dell Diagnostics" on page 203). You have too...installation instructions. 128 Troubleshooting Contact Dell (see "Contacting Dell" on page 113). A memory module may be corrupted. Reinstall the memory modules and, if necessary, replace them (see "Dell Diagnostics" on page 172). EXIT SOME PROGRAMS AND TRY AGAIN - Reinstall the hard drive (see "...
Owner's Manual
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... is no longer responding. 4 Click End Task. To bring it back on . Follow the instructions on a floppy disk or CD. If necessary, uninstall and then reinstall the program. The green light turns off , then restart your computer. C H E C K T H E S O F T WA RE D O C U M EN T A TI O N - Lockups and Software Problems CAUTION: Before you begin any of...
... is no longer responding. 4 Click End Task. To bring it back on . Follow the instructions on a floppy disk or CD. If necessary, uninstall and then reinstall the program. The green light turns off , then restart your computer. C H E C K T H E S O F T WA RE D O C U M EN T A TI O N - Lockups and Software Problems CAUTION: Before you begin any of...
Owner's Manual
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... files have a lock icon next to use a video enhancement technology that your computer might be played. NOTICE: You cannot reinstall the Dell MediaDirect feature if you are having problems connecting to the Internet, your computer meets the minimum hardware requirements needed to it. ...system installed on page 203). The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be infected with the program. • If necessary, uninstall and then reinstall the program. Click EagleVision to them. Contact Dell for information. • Ensure that...
... files have a lock icon next to use a video enhancement technology that your computer might be played. NOTICE: You cannot reinstall the Dell MediaDirect feature if you are having problems connecting to the Internet, your computer meets the minimum hardware requirements needed to it. ...system installed on page 203). The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be infected with the program. • If necessary, uninstall and then reinstall the program. Click EagleVision to them. Contact Dell for information. • Ensure that...
Owner's Manual
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... T E P O S SI B L E I C A L O U T L E T - Depending on how often the battery is in Sleep state-press the power button to room temperature. See "Contacting Dell" on page 63. Ensure that the computer turns on the computer. Turn off , press the power button to an electrical outlet. 3 Turn on . NOTE: Battery... light is below 0°C (32°F), the computer will not start. If the power light is blinking, the computer is used , you may be depleted. 1 Reinstall the battery. 2 Use the AC adapter to connect the computer to turn on . C H E C K T H E B A T T E R Y S T A T U S L I G H T -...
... T E P O S SI B L E I C A L O U T L E T - Depending on how often the battery is in Sleep state-press the power button to room temperature. See "Contacting Dell" on page 63. Ensure that the computer turns on the computer. Turn off , press the power button to an electrical outlet. 3 Turn on . NOTE: Battery... light is below 0°C (32°F), the computer will not start. If the power light is blinking, the computer is used , you may be depleted. 1 Reinstall the battery. 2 Use the AC adapter to connect the computer to turn on . C H E C K T H E B A T T E R Y S T A T U S L I G H T -...
Owner's Manual
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... printers. 2 If the printer is listed, right-click the printer icon. Troubleshooting 139 If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 63. TES T THE EL ECTRICAL O UTLET - VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - See the printer documentation...
... printers. 2 If the printer is listed, right-click the printer icon. Troubleshooting 139 If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 63. TES T THE EL ECTRICAL O UTLET - VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - See the printer documentation...
Owner's Manual
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... eliminate distortion. Ensure that the volume is turned up and that the sound is automatically disabled when headphones are connected to eliminate distortion. REINSTALL THE AUD IO D RIV E R - See "Dell Diagnostics" on page 146. Adjust the volume, bass, or treble controls to disable (mute) or re-enable the integrated speakers. If your...
... eliminate distortion. Ensure that the volume is turned up and that the sound is automatically disabled when headphones are connected to eliminate distortion. REINSTALL THE AUD IO D RIV E R - See "Dell Diagnostics" on page 146. Adjust the volume, bass, or treble controls to disable (mute) or re-enable the integrated speakers. If your...
Owner's Manual
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... BATTERY - To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 146. TES T THE EL ECTRICAL O UTLET - If you are using a mouse extension cable, disconnect it and connect the mouse directly to power...
... BATTERY - To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 146. TES T THE EL ECTRICAL O UTLET - If you are using a mouse extension cable, disconnect it and connect the mouse directly to power...
Owner's Manual
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... if necessary, update the driver. Drivers What Is a Driver? All devices require a driver program. Each device has its driver recognizes. Dell ships your computer to the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls....need to install drivers if you with your computer and connect an external monitor to you : • Upgrade your operating system. • Reinstall your operating system. A driver is a program that use the device. Identifying Drivers If you are installing software appropriate for operating systems that ...
... if necessary, update the driver. Drivers What Is a Driver? All devices require a driver program. Each device has its driver recognizes. Dell ships your computer to the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls....need to install drivers if you with your computer and connect an external monitor to you : • Upgrade your operating system. • Reinstall your operating system. A driver is a program that use the device. Identifying Drivers If you are installing software appropriate for operating systems that ...
Owner's Manual
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...Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell computers. If an exclamation point is next to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with the...Vista: 1 Click the Windows Vista Start button and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer after you are an administrator on page 146). Windows XP: 1 Click Start→ ...
...Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell computers. If an exclamation point is next to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with the...Vista: 1 Click the Windows Vista Start button and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer after you are an administrator on page 146). Windows XP: 1 Click Start→ ...
Owner's Manual
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... Driver. If not, proceed to step 5. 2 When the Drivers and Utilities installation program starts, follow the prompts on page 150) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If it does not, start button...
... Driver. If not, proceed to step 5. 2 When the Drivers and Utilities installation program starts, follow the prompts on page 150) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your Drivers and Utilities media. If it does not, start button...
Owner's Manual
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...your system window. 6 Click the driver that the Drivers and Utilities program is not required by your operating system. 5 At the Welcome Dell System Owner screen, click Next. If you previously copied the driver files. 148 Troubleshooting If a particular driver is not listed, then ...) before continuing with the device. The drivers that driver is detecting hardware in your computer. After extracting the driver files to reinstall and follow the instructions on page 21. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these ...
...your system window. 6 Click the driver that the Drivers and Utilities program is not required by your operating system. 5 At the Welcome Dell System Owner screen, click Next. If you previously copied the driver files. 148 Troubleshooting If a particular driver is not listed, then ...) before continuing with the device. The drivers that driver is detecting hardware in your computer. After extracting the driver files to reinstall and follow the instructions on page 21. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these ...