User Manual
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... printer 124 Maintaining ink cartridges...124 Cleaning the exterior of the printer...125 Cleaning the scanner glass...126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot...128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Understanding printer messages...133 Clearing paper jams...141 Print...
... printer 124 Maintaining ink cartridges...124 Cleaning the exterior of the printer...125 Cleaning the scanner glass...126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot...128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Understanding printer messages...133 Clearing paper jams...141 Print...
User Manual
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For updates, check our Web site at http://support.dell.com. Recycling • Recycle the product packaging. • Recycle your old printer instead of throwing it here Setup documentation The setup documentation came with some ... • Viewing and printing documents and photos • Setting up and using less ink than normal and are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your printer 8 Conserving ink • Use Quick Print or Draft Mode. These cartridges let...
For updates, check our Web site at http://support.dell.com. Recycling • Recycle the product packaging. • Recycle your old printer instead of throwing it here Setup documentation The setup documentation came with some ... • Viewing and printing documents and photos • Setting up and using less ink than normal and are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on your printer 8 Conserving ink • Use Quick Print or Draft Mode. These cartridges let...
User Manual
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...The printer software is located in your country or region. The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑mail ... appear on labels located on your printer. • Software and Drivers-Certified drivers for your printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference material for experienced users or ...
...The printer software is located in your country or region. The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E‑mail ... appear on labels located on your printer. • Software and Drivers-Certified drivers for your printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference material for experienced users or ...
User Manual
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... (DRPD) feature offered by telephone companies. Distinctive Ring is connected to a telephone line through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on the line and through the telephone handset. Make sure the telephone line and the wall jack are working but it never receives the...
... (DRPD) feature offered by telephone companies. Distinctive Ring is connected to a telephone line through both the wall jack and the printer, then see the "Fax troubleshooting checklist" on the line and through the telephone handset. Make sure the telephone line and the wall jack are working but it never receives the...
User Manual
Page 105
... procedures assume that you have configured your printer for authentication to the network Note: Make sure you currently access your needs. See related topics on troubleshooting specific connection types if you install the printer on an Ethernet network, make sure that: • You have an Ethernet cable to connect the printer...
... procedures assume that you have configured your printer for authentication to the network Note: Make sure you currently access your needs. See related topics on troubleshooting specific connection types if you install the printer on an Ethernet network, make sure that: • You have an Ethernet cable to connect the printer...
User Manual
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...). 3 Select Set as Default Printer from the network. 3 Select the Network printer. a Click or Start. Selecting a printer 1 Open the printers folder. See "Selecting a printer" on troubleshooting specific connection types if you have configured your printer for one type of the printer is disabled while it is connected to become active and...
...). 3 Select Set as Default Printer from the network. 3 Select the Network printer. a Click or Start. Selecting a printer 1 Open the printers folder. See "Selecting a printer" on troubleshooting specific connection types if you have configured your printer for one type of the printer is disabled while it is connected to become active and...
User Manual
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If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, navigate to: > Setup > > Device Setup > > Language > 2 ... "Cannot delete documents from the print queue" on page 132 • "Cannot print through USB" on page 132 Incorrect language appears on . Troubleshooting 128 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, ...
If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, navigate to: > Setup > > Device Setup > > Language > 2 ... "Cannot delete documents from the print queue" on page 132 • "Cannot print through USB" on page 132 Incorrect language appears on . Troubleshooting 128 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, ...
User Manual
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...THE USB CONNECTION 1 Check the USB cable for three seconds to Yes, and then press . Press and hold for any obvious damage. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer screen. Installation screen did not install If you reinstall the software.... The USB port is not in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. Troubleshooting 129 3 To confirm the setting, press the left or right arrow button to scroll to turn off the printer.
...THE USB CONNECTION 1 Check the USB cable for three seconds to Yes, and then press . Press and hold for any obvious damage. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer screen. Installation screen did not install If you reinstall the software.... The USB port is not in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software. Troubleshooting 129 3 To confirm the setting, press the left or right arrow button to scroll to turn off the printer.
User Manual
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...; For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Press and hold for three seconds to Macintosh users only. 1 With a document open... the printer. 2 Make sure the cartridges are inserted correctly. Troubleshooting 130 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. 4 ...
...; For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Press and hold for three seconds to Macintosh users only. 1 With a document open... the printer. 2 Make sure the cartridges are inserted correctly. Troubleshooting 130 3 After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. 4 ...
User Manual
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...menu screen, press the up or down arrow button to scroll to have connected to wake up the printer. Press to a defective port. Troubleshooting 131 CHECK THE USB CONNECTION 1 Check the USB cable for more of the computer. The USB port is printing blank pages Blank pages ...REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with . Printer is damaged, then use a new one or more information. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on and off slowly, then the printer is finished. REINSTALL THE INK CARTRIDGES ...
...menu screen, press the up or down arrow button to scroll to have connected to wake up the printer. Press to a defective port. Troubleshooting 131 CHECK THE USB CONNECTION 1 Check the USB cable for more of the computer. The USB port is printing blank pages Blank pages ...REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with . Printer is damaged, then use a new one or more information. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on and off slowly, then the printer is finished. REINSTALL THE INK CARTRIDGES ...
User Manual
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RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may not be communicating. If USB Host Controller ...and USB Root Hub are listed, then the USB port is marked with . Note: If you have jobs stuck in Sleep mode. Troubleshooting 132 If this problem persists, then check our Web site for updates for any obvious damage. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer...
RESTART THE COMPUTER AND TRY AGAIN REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. You may not be communicating. If USB Host Controller ...and USB Root Hub are listed, then the USB port is marked with . Note: If you have jobs stuck in Sleep mode. Troubleshooting 132 If this problem persists, then check our Web site for updates for any obvious damage. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer...
User Manual
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... printing the pages that were saved in the default paper tray. • Press to cancel the current job. Close the printer to clear the message. Troubleshooting 133 REMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try any markings on used paper, which could cause the alignment error message...
... printing the pages that were saved in the default paper tray. • Press to cancel the current job. Close the printer to clear the message. Troubleshooting 133 REMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try any markings on used paper, which could cause the alignment error message...
User Manual
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... 10 seconds, and then turn the printer back on. Ink Cartridge Error The printer is unable to clear the message. • Cancel the current job. Troubleshooting 134 Communication Error The printer cannot communicate with the requested destination. Press and hold for more of the printer to authenticate one or more information...
... 10 seconds, and then turn the printer back on. Ink Cartridge Error The printer is unable to clear the message. • Cancel the current job. Troubleshooting 134 Communication Error The printer cannot communicate with the requested destination. Press and hold for more of the printer to authenticate one or more information...
User Manual
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Troubleshooting 135 Ink Cartridge Missing Try one or more of the following: • Install the specified missing ink cartridge or cartridges. • Reinsert the specified ink ...
Troubleshooting 135 Ink Cartridge Missing Try one or more of the following: • Install the specified missing ink cartridge or cartridges. • Reinsert the specified ink ...
User Manual
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.... • Turn the printer off and then back on your printer model, touch OK or press to clear the message, and then try printing again. Troubleshooting 136 Network [x] Software Error [x] is the number of the following : • Insert the specified paper tray into the printer. • Press to reset the printer...
.... • Turn the printer off and then back on your printer model, touch OK or press to clear the message, and then try printing again. Troubleshooting 136 Network [x] Software Error [x] is the number of the following : • Insert the specified paper tray into the printer. • Press to reset the printer...
User Manual
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Troubleshooting 137 Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to avoid damage and print ...
Troubleshooting 137 Printhead Error Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to avoid damage and print ...
User Manual
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... sure to clear the message. • If the message appears even if the printhead is already installed, then see "Printhead Error" in the User's Guide. Troubleshooting 138 Printhead Missing Try one or more of the following : • Turn the printer off, and then turn it clicks into the printhead.
... sure to clear the message. • If the message appears even if the printhead is already installed, then see "Printhead Error" in the User's Guide. Troubleshooting 138 Printhead Missing Try one or more of the following : • Turn the printer off, and then turn it clicks into the printhead.
User Manual
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..., so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. A cleaning page prints. Troubleshooting 139 3 Lift the carrier latch. 4 Remove the unsupported printhead. 5 Insert the supported printhead, and then close the latch until it clicks into the printhead.
..., so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. A cleaning page prints. Troubleshooting 139 3 Lift the carrier latch. 4 Remove the unsupported printhead. 5 Insert the supported printhead, and then close the latch until it clicks into the printhead.
User Manual
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... to enable the scanner. Scanner ADF Cover Open Try one or more information on how to clear the message and cancel the current scan job. Troubleshooting 140 • If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead nozzles. • See...
... to enable the scanner. Scanner ADF Cover Open Try one or more information on how to clear the message and cancel the current scan job. Troubleshooting 140 • If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead nozzles. • See...
User Manual
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... firmware. USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device. USB Hub Not Supported Remove the unrecognized USB hub. Troubleshooting 141 Unrecoverable Scan Error Try one or more information, visit http://support...
... firmware. USB Device Not Supported Remove the unrecognized USB device and replace it with a supported device. USB Hub Not Supported Remove the unrecognized USB hub. Troubleshooting 141 Unrecoverable Scan Error Try one or more information, visit http://support...