User's Guide
Page 7
...with fewer cartridges. • Clean the printhead. About your ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available... on your prints. These features clean the printhead nozzles to print more pages with the printer. For updates, check our Web site at support.dell.com. These modes can be used...
...with fewer cartridges. • Clean the printhead. About your ink cartridges, try using the "Clean Printhead" and "Deep Clean Printhead" features. Inks in High-Yield cartridges allow you looking for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available... on your prints. These features clean the printhead nozzles to print more pages with the printer. For updates, check our Web site at support.dell.com. These modes can be used...
User's Guide
Page 87
...folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for paper jam messages, and clear any ...on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 91 • "Print job does not print or is missing pages" on page 91 Troubleshooting 87 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the...
...folder from the list. 3 Select Printer Home. 4 From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at support.dell.com to find the following: • Live online technical support • Contact numbers for paper jam messages, and clear any ...on page 88 • "Printhead errors" on page 88 • "Software did not install" on page 91 • "Print job does not print or is missing pages" on page 91 Troubleshooting 87 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the...
User's Guide
Page 88
... language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
... language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 88 Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer...
User's Guide
Page 91
... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. If the cable is marked with a USB symbol. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE... IS SET AS THE DEFAULT PRINTER Troubleshooting 91 Software did not install If you continue to have connected to a defective port. Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then...
... of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the printhead. 3 Close the printer. If the cable is marked with a USB symbol. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE... IS SET AS THE DEFAULT PRINTER Troubleshooting 91 Software did not install If you continue to have connected to a defective port. Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then...
User's Guide
Page 92
...SOFTWARE Printer is properly seated, and then try another USB port on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall ...port. You may be caused by improperly installed ink cartridges. If the cartridges do not seem to fit, make sure the printhead is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press ...
...SOFTWARE Printer is properly seated, and then try another USB port on the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall ...port. You may be caused by improperly installed ink cartridges. If the cartridges do not seem to fit, make sure the printhead is printing blank pages Blank pages may have problems, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press ...
User's Guide
Page 97
...choose File > Print. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the File menu, then go to step 3. b ...a paper type. • From the Print Quality pop-up menu, choose Page Attributes. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. Otherwise, specify your printer. c From the Paper Size pop-up menu before...
...choose File > Print. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the File menu, then go to step 3. b ...a paper type. • From the Print Quality pop-up menu, choose Page Attributes. For example, if you troubleshoot" checklist does not solve the problem, then try one or more of the Print Setup tab, select Borderless. Otherwise, specify your printer. c From the Paper Size pop-up menu before...
User's Guide
Page 133
... 9 paper exit tray 9 paper feed guard 9 paper guides 9 paper support 9 PictBridge port 9 power supply port 10 printer control panel 9 printhead 10 scanner glass 10 scanner unit 10 security slot 10 top cover 9 USB port 10 password 73 pausing print job 47 PDF creating from scan...print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents ...
... 9 paper exit tray 9 paper feed guard 9 paper guides 9 paper support 9 PictBridge port 9 power supply port 10 printer control panel 9 printhead 10 scanner glass 10 scanner unit 10 security slot 10 top cover 9 USB port 10 password 73 pausing print job 47 PDF creating from scan...print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34 documents 29 documents ...
User's Guide
Page 134
... mode changing 46 proof sheet using 39 protocol 82 publications finding 7 R recycling 6 Dell products 13 reducing an image 51 repeating an image 52 replacing ink cartridges 11 resetting ... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer in Windows ...troubleshooting checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 102 troubleshooting, copy scanner unit does not close 99 troubleshooting, copy and...
... mode changing 46 proof sheet using 39 protocol 82 publications finding 7 R recycling 6 Dell products 13 reducing an image 51 repeating an image 52 replacing ink cartridges 11 resetting ... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer in Windows ...troubleshooting checking an unresponsive printer 87 contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless network 102 troubleshooting, copy scanner unit does not close 99 troubleshooting, copy and...
User's Guide
Page 135
... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 troubleshooting, wireless changing wireless settings after installation...index 83 locating 72 Windows software Abbyy Sprint OCR 18 Adobe Photo Album Starter Edition 18 Dell Ink Management System 18 Fast Pics 18 Fax Setup Utility 18 Fax Solutions software 18 ... using Windows 66 information needed for setting up wireless printing 62 interference 78 resolving communication problems 117 security 61 security information 73 signal strength 77 SSID 73 troubleshooting 102 types of...
... does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 troubleshooting, wireless changing wireless settings after installation...index 83 locating 72 Windows software Abbyy Sprint OCR 18 Adobe Photo Album Starter Edition 18 Dell Ink Management System 18 Fast Pics 18 Fax Setup Utility 18 Fax Solutions software 18 ... using Windows 66 information needed for setting up wireless printing 62 interference 78 resolving communication problems 117 security 61 security information 73 signal strength 77 SSID 73 troubleshooting 102 types of...