Dell V313 Support Question
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Question posted by gdamour on January 24th, 2012
Have Dell 313 Printer. Printer Head Problem.
First said out of paper. Now says printer head problem. Took out, cleaned and reinserted twice. says same thing.
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Related Dell V313 Manual Pages
User's Guide - Page 2
... 11
Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...13
Using the printer control panel buttons and menus 14
Using the printer control panel...14 Changing temporary settings into new default settings 15 Changing the Power Saver timeout...16 Saving paper and energy with Eco-Mode...17 Resetting to factory settings...
User's Guide - Page 4
... 84
Maintaining ink cartridges...84 Cleaning the exterior of the printer...86 Cleaning the scanner glass...86
Troubleshooting 87
Before you troubleshoot...87 Using the Service Center to solve printer problems 87 If Troubleshooting does not solve your problem...87 Setup troubleshooting...87 Jams and misfeeds troubleshooting...94 Print troubleshooting...96 Copy and scan troubleshooting...98...
User's Guide - Page 5
...such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the... ribs as furniture and walls. The safety features of the paper path. Do not subject the power cord to abrasion or stress...water or wet locations. If any of these things happen, a risk of other than those described in the user ...
User's Guide - Page 6
... let us do encounter any problems along the way, one side of our knowledgeable support representatives will meet your needs. Use the preview features found in a minimum-power standby
mode after the printer is left idle for a set amount of the paper manually or automatically
(depending on your printer model).
• Preview print jobs...
User's Guide - Page 7
... your prints.
Initial setup instructions:
• Connecting the printer • Installing the printer software
Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. For updates, check our Web site at support.dell.com. About your ink cartridges, try using the "Clean Printhead" and
"Deep Clean Printhead" features. Conserving ink
• Use Quick...
User's Guide - Page 8
...
Note: The Service Tag and Express Service Code appear on labels located on your printer.
• Software and Drivers-Certified drivers for your printer and Installation software CD
installers for Dell printer software
Note: If you purchased your Dell computer and printer
• Readme files-Last-minute technical changes, or advanced at the same time, then...
User's Guide - Page 11
... cartridge to the cartridge installation position. To know more about recycling Dell products, visit www.dell.com/recycling.
2 Available only on your printer. 2 Open the printer.
For best results, use only. Ordering and replacing supplies
Ordering ink cartridges
Page yields available at www.dell.com/supplies. Item
Licensed cartridge1
Regular cartridge
Black cartridge
Series 21...
User's Guide - Page 13
... cartridges immediately after removing the protective cap to avoid exposing the ink to Dell for recycling:
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintenance tab. 6 Click . 7 Follow...
User's Guide - Page 18
You may be available at support.dell.com. Using the Windows printer software
Software installed during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen. Supported operating systems
• Microsoft ...
User's Guide - Page 19
....
• You may be prompted to install this program from Windows. AdobeTM Photo Album Starter Edition View, manage, and edit photos.
Dell Service Center (referred to as Printer Home)
• Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. •...
User's Guide - Page 20
... are saved in Mac OS X version 10.5 or later)
• Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Dell. • Check the printer software version installed on thecomputer. These applications are installed along with the printer software. Use the Printing Preferences
To
When you select File Print with...
User's Guide - Page 21
... come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Using the printer software
21
Use the
To
Dell Network Card Reader (referred to as Network Card Reader)
• View the contents of...
User's Guide - Page 22
...
22
For Macintosh users
1 From the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen. Reinstalling the printer software
When you encountered problems while installing, or if your computer.
Updating the printer software (Windows only)
Checking for software updates
1 Click or Start. 2 Click All...
User's Guide - Page 23
... D is the letter of your CD or DVD drive. Using the Internet
Updated printer software may be available at support.dell.com.
For Macintosh users
1 Close all open applications. 2 Download the latest installer from the printer Web site. 3 Launch the printer installation software, and then follow the instructions on the computer screen. c Press Enter...
User's Guide - Page 70
... connection
1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the printer Web site. 3 Double-click Dell Extras > Dell Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly.
b Double-click Printer Setup Utility or Print Center.
Note: There is no need to remove the...
User's Guide - Page 86
... sure that has accumulated on the paper
exit tray.
A cleaning page prints. Warning-Potential Damage: Using a damp cloth to clean the interior may damage the finish of the printer.
4 Wipe only the outside of the printer, unplug the power cord from the wall outlet and disconnect all paper from the wall outlet. Note: Make sure all...
User's Guide - Page 87
... print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink ...solve your problem
Visit our Web site at support.dell.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on ...
User's Guide - Page 90
Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. • On the printhead carrier
Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles.
4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Troubleshooting
90
User's Guide - Page 134
... 82 publications finding 7
R
recycling 6 Dell products 13
reducing an image 51 repeating an... was not successful 100 scanner glass 10 cleaning 86 scanner unit 10 scanner unit does... an unresponsive printer 87
contacting technical support 87 Service Center 87 solving basic printer problems 87 wireless ...
paper jam in the duplex unit 95 paper jam in the paper
support 94 paper jam in the printer 94 paper...
User's Guide - Page 135
...problems 117 Wi-Fi indicator light is not lit 108 Wi-Fi indicator light is still orange 110 Wi-Fi indicator light shows limited connection 111
U
UK special wireless setup instructions 64
uninstalling printer software 22 updating printer... Photo Album Starter Edition 18 Dell Ink Management System 18 Fast Pics 18 Fax Setup Utility 18 Fax Solutions software 18 Printer Home 18 Printing Preferences 18 ...
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