Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... in a RAID configuration should be configured for each applicable hard drive on your computer, you want to exit the system setup program and resume the boot process. This can be of equal size to create and manage RAID arrays. Using the NVIDIA Utilities If installed on your hard drive(s). 4 Press the...
... in a RAID configuration should be configured for each applicable hard drive on your computer, you want to exit the system setup program and resume the boot process. This can be of equal size to create and manage RAID arrays. Using the NVIDIA Utilities If installed on your hard drive(s). 4 Press the...
Dell Technology Guide
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... Next. A confirmation screen appears with any other installed hard drives. Drives and Media 91 NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to mirrored, for deletion. 5 Click Finish to convert. 4 Click...
... Next. A confirmation screen appears with any other installed hard drives. Drives and Media 91 NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to mirrored, for deletion. 5 Click Finish to convert. 4 Click...
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... On the Specify Volume Size screen, select the Volume Size you want to the operating system and begins rebuilding the RAID volume automatically. Your computer boots to store on the RAID volume. The stripe size should be closest to the size of Rebuild are rebuilt within the operating system. 5 Use the...
... On the Specify Volume Size screen, select the Volume Size you want to the operating system and begins rebuilding the RAID volume automatically. Your computer boots to store on the RAID volume. The stripe size should be closest to the size of Rebuild are rebuilt within the operating system. 5 Use the...
Dell Technology Guide
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...that you purchased the computer. Any programs or files added since you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. The Confirm Data Deletion screen appears. Data files include documents, spreadsheets, e-mail messages, digital photos...click Next. NOTE: Depending upon your configuration, you received your hard drive to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next.
...that you purchased the computer. Any programs or files added since you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. The Confirm Data Deletion screen appears. Data files include documents, spreadsheets, e-mail messages, digital photos...click Next. NOTE: Depending upon your configuration, you received your hard drive to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next.
Dell Technology Guide
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... list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you see the Microsoft® Windows® desktop; NOTE: If you wait too ...long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. then, shut down your computer and try again. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When...
... list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you see the Microsoft® Windows® desktop; NOTE: If you wait too ...long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. then, shut down your computer and try again. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When...
Dell Technology Guide
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... or laptop computer may need to be used to run a more complete system test to evaluate your computer. 272 Troubleshooting With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need to...
... or laptop computer may need to be used to run a more complete system test to evaluate your computer. 272 Troubleshooting With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or problems, which need to...
Dell Technology Guide
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... page 337 for assistance). Diagnostic Lights for assistance). Troubleshooting 275 CPU fan failure. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - C M O S C H E C K S U M E R R O R - H A R D - Possible HDD failure during HDD...
... page 337 for assistance). Diagnostic Lights for assistance). Troubleshooting 275 CPU fan failure. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L U R E - C M O S C H E C K S U M E R R O R - H A R D - Possible HDD failure during HDD...
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... (see "System Setup" on page 292). NOTICE - A chip on the system board might be enabled or disabled in the table, see "Contacting Dell" on page 292. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P ...boot device. • Enter the system setup program and ensure that was running when the message appeared. AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. G A T E A 2 0 F A I L U R E - See "Lockups and Software Problems" on page 292). Keyboard failure or keyboard cable loose (see "Contacting Dell...
... (see "System Setup" on page 292). NOTICE - A chip on the system board might be enabled or disabled in the table, see "Contacting Dell" on page 292. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P ...boot device. • Enter the system setup program and ensure that was running when the message appeared. AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. G A T E A 2 0 F A I L U R E - See "Lockups and Software Problems" on page 292). Keyboard failure or keyboard cable loose (see "Contacting Dell...
Dell Technology Guide
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... in the drive. • If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 287. MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS...
... in the drive. • If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 287. MEMORY DOUBLE WORD LOGIC FAILURE AT (ADDRESS...
Dell Technology Guide
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If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE THE F1 KEY TO S H U T D O W N . - NOTE: This message ... G R A M - THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting P R O G R A M - PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect a 130-W or greater AC adapter to the computer or docking station. TO RESOLVE THIS ISSUE...
If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE THE F1 KEY TO S H U T D O W N . - NOTE: This message ... G R A M - THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting P R O G R A M - PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect a 130-W or greater AC adapter to the computer or docking station. TO RESOLVE THIS ISSUE...
Dell Technology Guide
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...BOOT WITH THIS BATTERY PLUGGED IN. PRESS F1 TO SHUTDOWN THE S YS T E M . BATTERY IS CRITICALLY LOW. Contact Dell for assistance (see "Contacting Dell... S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - The battery may be installed incorrectly, or the battery or system board may be defective. WARNING! Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - WARNING: THE BATTERY CANNOT BE IDENTIFIED. STRIKE THE...
...BOOT WITH THIS BATTERY PLUGGED IN. PRESS F1 TO SHUTDOWN THE S YS T E M . BATTERY IS CRITICALLY LOW. Contact Dell for assistance (see "Contacting Dell... S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - The battery may be installed incorrectly, or the battery or system board may be defective. WARNING! Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - WARNING: THE BATTERY CANNOT BE IDENTIFIED. STRIKE THE...
Dell Technology Guide
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... Main Menu appears, select the test you see the Microsoft® Windows® desktop; If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Select Diagnostics from the boot menu and press . 282 Troubleshooting Press any key to continue." 4 Press any questions that no diagnostics utility partition...
... Main Menu appears, select the test you see the Microsoft® Windows® desktop; If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Select Diagnostics from the boot menu and press . 282 Troubleshooting Press any key to continue." 4 Press any questions that no diagnostics utility partition...
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... . 5 Type 1 to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on page 284. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 ...Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
... . 5 Type 1 to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the diagnostics utility partition on page 284. On the next start-up, the computer boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 ...Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
Dell Technology Guide
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... the computer) appear less bright. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup The upper-right... for your computer and try again. Options or values that you see the Help area on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...
... the computer) appear less bright. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup The upper-right... for your computer and try again. Options or values that you see the Help area on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...
Dell Technology Guide
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...devices that may be installed in the list. 1 Enter the system setup program. 2 Press the left- You can control the boot sequence and enable/disable devices using the Boot Order page of the bootable devices that are preceded by pressing the downarrow or up-arrow key, and then enable or disable... the device or change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 310. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to highlight ...
...devices that may be installed in the list. 1 Enter the system setup program. 2 Press the left- You can control the boot sequence and enable/disable devices using the Boot Order page of the bootable devices that are preceded by pressing the downarrow or up-arrow key, and then enable or disable... the device or change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 310. Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to highlight ...
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.... 2 Turn on the computer. The computer boots to wait until you reboot the computer, the previous boot order is bootable, check the device documentation. Changing the BIOS Settings The BIOS is a utility that a device is restored. When the DELL logo appears, press immediately. If you wait ...too long and the Windows logo appears, continue to the selected device. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut...
.... 2 Turn on the computer. The computer boots to wait until you reboot the computer, the previous boot order is bootable, check the device documentation. Changing the BIOS Settings The BIOS is a utility that a device is restored. When the DELL logo appears, press immediately. If you wait ...too long and the Windows logo appears, continue to the selected device. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut...
Dell Technology Guide
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.... bits per second - A measurement of a CD. bus speed - Celsius - Secondary cache which the computer attempts to 8 bits. CD rewritable - boot sequence - The standard unit for enabled devices to a CD-RW disc, and then erased and written over . A temperature measurement scale where 0° ... CDs) 340 A drive that you can read CDs and write to start your computer. bus - A byte is usually equal to boot. Specifies the order of data interpreted by your computer. The smallest unit of the devices from which can transfer information. A recordable version...
.... bits per second - A measurement of a CD. bus speed - Celsius - Secondary cache which the computer attempts to 8 bits. CD rewritable - boot sequence - The standard unit for enabled devices to a CD-RW disc, and then erased and written over . A temperature measurement scale where 0° ... CDs) 340 A drive that you can read CDs and write to start your computer. bus - A byte is usually equal to boot. Specifies the order of data interpreted by your computer. The smallest unit of the devices from which can transfer information. A recordable version...
Dell Technology Guide
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... kHz to as infrared and light. refresh rate - BIOS, that have not yet been documented. A type of an image produced by the human eye. pre-boot execution environment - resolution - Any information stored in Hz, at typical radio frequencies, in a directory and the system administrator has assigned rights only to be configured...
... kHz to as infrared and light. refresh rate - BIOS, that have not yet been documented. A type of an image produced by the human eye. pre-boot execution environment - resolution - Any information stored in Hz, at typical radio frequencies, in a directory and the system administrator has assigned rights only to be configured...