Dell Technology Guide
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...NOTICE indicates either the entities claiming the marks and names or their products. Information in this document may not apply to avoid the problem. A01 NOTE: Steps may be used in this document to refer to either potential damage to hardware or loss of data and ...trademarks and trade names other countries.; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to all Dell systems. © 2007-2008 Dell Inc. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death Steps pertaining to Microsoft® Windows Vista...
...NOTICE indicates either the entities claiming the marks and names or their products. Information in this document may not apply to avoid the problem. A01 NOTE: Steps may be used in this document to refer to either potential damage to hardware or loss of data and ...trademarks and trade names other countries.; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to all Dell systems. © 2007-2008 Dell Inc. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death Steps pertaining to Microsoft® Windows Vista...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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... user's guides available on page 26). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Finding Information 25 Basic Information... Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options).
... user's guides available on page 26). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Finding Information 25 Basic Information... Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options).
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... reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
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... tasks • Navigation keys for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of a Device Problem" on page 265 HINT: If you still have problems with the pointing device, check the software driver for the device. Keyboard Your keyboard provides different sets of keys to reinstall...
... tasks • Navigation keys for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of a Device Problem" on page 265 HINT: If you still have problems with the pointing device, check the software driver for the device. Keyboard Your keyboard provides different sets of keys to reinstall...
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...you may need to perform the tasks mentioned in with a [!]) on your media drive. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the... an exclamation point (a yellow circle with administrator privileges to reinstall or update the driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue...
...you may need to perform the tasks mentioned in with a [!]) on your media drive. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the... an exclamation point (a yellow circle with administrator privileges to reinstall or update the driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue...
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...• Insert a bootable disc and restart the computer. See the user documentation that came with your computer. HINT: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location... to eliminate the possibility that came with your computer. Drives and Media 81 See "Windows Hardware Troubleshooter" on page 337). Drive Problems ...
...• Insert a bootable disc and restart the computer. See the user documentation that came with your computer. HINT: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location... to eliminate the possibility that came with your computer. Drives and Media 81 See "Windows Hardware Troubleshooter" on page 337). Drive Problems ...
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.... RUN CHECK DISK - 82 Drives and Media Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - Optical Drive Problems NOTE: High-speed optical drive vibration is shut down. 2...formats, not all DVD drives. NOTE: Because of the drive, and then push firmly until the tray is inserted properly. R U N THE DELL D I A G N O S T I T O N - A hot hard drive may cause noise, which does not indicate a defect...
.... RUN CHECK DISK - 82 Drives and Media Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - Optical Drive Problems NOTE: High-speed optical drive vibration is shut down. 2...formats, not all DVD drives. NOTE: Because of the drive, and then push firmly until the tray is inserted properly. R U N THE DELL D I A G N O S T I T O N - A hot hard drive may cause noise, which does not indicate a defect...
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FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
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... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically.
... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically.
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... messages that power is displayed when the computer stops responding, write down with active programs will help you troubleshoot the problem later. If an existing problem does not reappear when you restart your computer in a limited state. This will be displayed. FOR MORE INFORMATION: ... to identify which Windows mode you may be lost. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. NOTE: Unsaved data associated with a frozen blue screen. Also, you are started. The error reporting dialog box will reset when the...
... messages that power is displayed when the computer stops responding, write down with active programs will help you troubleshoot the problem later. If an existing problem does not reappear when you restart your computer in a limited state. This will be displayed. FOR MORE INFORMATION: ... to identify which Windows mode you may be lost. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. NOTE: Unsaved data associated with a frozen blue screen. Also, you are started. The error reporting dialog box will reset when the...
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically.
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically.
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... cleaners. For a laptop computer, remove any batteries. Do not use compressed air to clean the lens in the drive. If you notice problems, such as an overview of your computer, see Windows Help and Support: click Start or → Help and Support. Cleaning Your Computer Before... You Start Read the safety instructions available in the Dell™ safety information that come with the compressed-air product. Tools are available through your computer. FOR MORE INFORMATION: To learn more ...
... cleaners. For a laptop computer, remove any batteries. Do not use compressed air to clean the lens in the drive. If you notice problems, such as an overview of your computer, see Windows Help and Support: click Start or → Help and Support. Cleaning Your Computer Before... You Start Read the safety instructions available in the Dell™ safety information that come with the compressed-air product. Tools are available through your computer. FOR MORE INFORMATION: To learn more ...
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... computer. disable some of system services, event viewer, and other storage, and service system utilities. Adjust power settings - and adjust battery usage for errors or problem areas. Open Disk Cleanup - delete unnecessary or temporary files on your hard disk to increase the storage space on your computer. access advanced system tools...
... computer. disable some of system services, event viewer, and other storage, and service system utilities. Adjust power settings - and adjust battery usage for errors or problem areas. Open Disk Cleanup - delete unnecessary or temporary files on your hard disk to increase the storage space on your computer. access advanced system tools...
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...Setup provide users with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "System Setup" on your computer includes components compatible with ...ESA, Dell has preinstalled applications for real-time monitoring and control of the installed components may be manually tuned. Improperly configuring these settings or...
...Setup provide users with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "System Setup" on your computer includes components compatible with ...ESA, Dell has preinstalled applications for real-time monitoring and control of the installed components may be manually tuned. Improperly configuring these settings or...