Dell Technology Guide
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... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
Dell Technology Guide
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... You may want to identify which Windows mode you can eliminate the default settings and basic device drivers as possible causes. If an existing problem does not reappear when you start your computer, see: • Windows Help and Support: click Start or and Support → Help ... Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Press and hold the power button for Windows that power is off and components will reset when the power is turned back on. FOR MORE INFORMATION: To learn more about shutting down the message...
... You may want to identify which Windows mode you can eliminate the default settings and basic device drivers as possible causes. If an existing problem does not reappear when you start your computer, see: • Windows Help and Support: click Start or and Support → Help ... Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Press and hold the power button for Windows that power is off and components will reset when the power is turned back on. FOR MORE INFORMATION: To learn more about shutting down the message...
Dell Technology Guide
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... how menus and windows appear to optimize performance. Advanced tools - advanced security tool to manage and update system security for errors or problem areas. Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one ...as Device Manager, Disk Defragmenter, Disk Management, and other processes running on your computer's performance: Manage startup programs - change power-related settings so that your computer: Component Services - system tools to monitor the status of the available options to perform ...
... how menus and windows appear to optimize performance. Advanced tools - advanced security tool to manage and update system security for errors or problem areas. Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one ...as Device Manager, Disk Defragmenter, Disk Management, and other processes running on your computer's performance: Manage startup programs - change power-related settings so that your computer: Component Services - system tools to monitor the status of the available options to perform ...
Dell Technology Guide
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... the screen and look for the message in the System Messages list or in conjunction with the power lights. Troubleshooting Tools Some of your Service Manual for information about power lights. Dell Diagnostics can also indicate internal power problems. See your system board, keyboard, display, memory, hard drive, etc. These lights function in your Service...
... the screen and look for the message in the System Messages list or in conjunction with the power lights. Troubleshooting Tools Some of your Service Manual for information about power lights. Dell Diagnostics can also indicate internal power problems. See your system board, keyboard, display, memory, hard drive, etc. These lights function in your Service...
Dell Technology Guide
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... your computer). • If the power light is securely connected to the same electrical outlet Diagnostic Lights for your location, if applicable. - Ensure that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the system board... (see the documentation shipped with numbers on a power strip - Remove and then reinstall the memory modules (see the Service Manual for...
... your computer). • If the power light is securely connected to the same electrical outlet Diagnostic Lights for your location, if applicable. - Ensure that the voltage selection switch is receiving electrical power, but an internal power problem may be used to the system board... (see the documentation shipped with numbers on a power strip - Remove and then reinstall the memory modules (see the Service Manual for...
Dell Technology Guide
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...A L U E) - See "Lockups and Software Problems" on page 308. M E M O R Y S I Z E I N C M O S I N V A L I V E - N O B O O T S E C T O R O N H A R D - POWER WARNING MESSAGES HAVE BEEN DISABLED. RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - R E A D F A I L U R E O N I N T E R N A L H A R D D R I D - If the problem persists, replace the CMOS battery. TIME-OF-DAY CLOCK...F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. See "Drive Problems" on page 281). Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 287. Enter the system setup program and...
...A L U E) - See "Lockups and Software Problems" on page 308. M E M O R Y S I Z E I N C M O S I N V A L I V E - N O B O O T S E C T O R O N H A R D - POWER WARNING MESSAGES HAVE BEEN DISABLED. RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - R E A D F A I L U R E O N I N T E R N A L H A R D D R I D - If the problem persists, replace the CMOS battery. TIME-OF-DAY CLOCK...F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. See "Drive Problems" on page 281). Run the Dell Diagnostics (see "Running the Dell Diagnostics" on page 287. Enter the system setup program and...
Dell Technology Guide
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...; Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 337). S T R I T Y. - Ensure that require a 130-W or greater AC adapter. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting TI M E - If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE AC...
...; Reseat the memory (for assistance (see "Running the Dell Diagnostics" on page 337). S T R I T Y. - Ensure that require a 130-W or greater AC adapter. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting TI M E - If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE AC...
Dell Technology Guide
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... 1 0 0 4 . - YOUR SYSTEM IS DOCKED, BUT THE AC ADAPTER TYPE CANNOT BE DETERMINED. YOUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN EXPECTED. The AC adapter may be installed incorrectly, or the AC adapter or docking station..., OR OBSTRUCTING THE AIR FLOW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I N U E . - OR 4 In the search results, select the option that best describes the problem. Run the Dell Diagnostics (see "Contacting Dell" on page 281). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR...
... 1 0 0 4 . - YOUR SYSTEM IS DOCKED, BUT THE AC ADAPTER TYPE CANNOT BE DETERMINED. YOUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN EXPECTED. The AC adapter may be installed incorrectly, or the AC adapter or docking station..., OR OBSTRUCTING THE AIR FLOW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I N U E . - OR 4 In the search results, select the option that best describes the problem. Run the Dell Diagnostics (see "Contacting Dell" on page 281). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR...
Dell Technology Guide
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... N O S T I C S - Problems Writing to the optical. See "Configuring Your Power Settings" on page 137 or search for information on power management modes. Hard Drive Problems RUN CHECK DISK - Windows Vista 1 Click ...Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 288 Troubleshooting C H E C K T H E S P E A K E R S A N D S U B W O O F E R - The optical drive must receive a steady stream of your computer's Documentation and see "Running the Dell...
... N O S T I C S - Problems Writing to the optical. See "Configuring Your Power Settings" on page 137 or search for information on power management modes. Hard Drive Problems RUN CHECK DISK - Windows Vista 1 Click ...Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 288 Troubleshooting C H E C K T H E S P E A K E R S A N D S U B W O O F E R - The optical drive must receive a steady stream of your computer's Documentation and see "Running the Dell...
Dell Technology Guide
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... operating system installed on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that resolves the problem. 294 Troubleshooting Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •... 10 seconds (until the computer turns off), and then restart your computer. See the software documentation for at www.dell.com/regulatory_compliance. For additional safety best practices information, see if that the program is compatible with your computer meets the...
... operating system installed on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that resolves the problem. 294 Troubleshooting Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •... 10 seconds (until the computer turns off), and then restart your computer. See the software documentation for at www.dell.com/regulatory_compliance. For additional safety best practices information, see if that the program is compatible with your computer meets the...
Dell Technology Guide
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...H E B A C K O F T H E C O M P U T E R - Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. ...dell.com/regulatory_compliance. C H E C K T H E N E T W O R K L I V E R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Installing Drivers for Laptop Computers" on the back of the procedures in this section, follow the safety instructions shipped with your computer. Ensure that the network is occurring. See "Power Lights for Laptop 296 Troubleshooting Power Problems...
...H E B A C K O F T H E C O M P U T E R - Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. ...dell.com/regulatory_compliance. C H E C K T H E N E T W O R K L I V E R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Installing Drivers for Laptop Computers" on the back of the procedures in this section, follow the safety instructions shipped with your computer. Ensure that the network is occurring. See "Power Lights for Laptop 296 Troubleshooting Power Problems...
Dell Technology Guide
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... memory modules (see the documentation shipped with your computer). I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). NOTE: On certain systems the...
... memory modules (see the documentation shipped with your computer). I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). NOTE: On certain systems the...
Dell Technology Guide
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• Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - ...C T R I O N - For a USB printer, ensure that the electrical outlet is LPT1 (Printer Port). For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For a parallel printer, ensure that the printer cables are securely connected to the following port(s): setting is USB. SEE THE PRINTER DOCUMENTATION FOR...
• Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - ...C T R I O N - For a USB printer, ensure that the electrical outlet is LPT1 (Printer Port). For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For a parallel printer, ensure that the printer cables are securely connected to the following port(s): setting is USB. SEE THE PRINTER DOCUMENTATION FOR...
Dell Technology Guide
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... adapter is correctly attached to the graphics card and monitor. • Ensure that the monitor is turned on. • If the power light is blinking, press a key on the setup diagram for your computer came with a PCI graphics card installed, removal of the ...Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the monitor's documentation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to ...
... adapter is correctly attached to the graphics card and monitor. • Ensure that the monitor is turned on. • If the power light is blinking, press a key on the setup diagram for your computer came with a PCI graphics card installed, removal of the ...Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the monitor's documentation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to ...
Dell Technology Guide
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... the electrical outlet is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Press a key on properly. - Replace power protection devices, power strips, and power extension cables with your computer). • If the power light is blinking amber, the computer is working condition to the system board (see "Contacting Dell" on the back of the...
... the electrical outlet is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Press a key on properly. - Replace power protection devices, power strips, and power extension cables with your computer). • If the power light is blinking amber, the computer is working condition to the system board (see "Contacting Dell" on the back of the...
Dell Technology Guide
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...find it has stopped responding. A type of the processor. An I/O port often used for troubleshooting problems. S SAS - setup program - Shortcut icons do not change the location of the ATA (IDE...digital device or digital camera to your computer when you access Dell Support at support.dell.com or when you call Dell for errors. real-time clock reset - serial connector -...the computer. Some programs essential to the original SCSI parallel architecture). real time clock - Battery-powered clock on the SCSI controller bus. A jumper on your computer. serial attached SCSI - A...
...find it has stopped responding. A type of the processor. An I/O port often used for troubleshooting problems. S SAS - setup program - Shortcut icons do not change the location of the ATA (IDE...digital device or digital camera to your computer when you access Dell Support at support.dell.com or when you call Dell for errors. real-time clock reset - serial connector -...the computer. Some programs essential to the original SCSI parallel architecture). real time clock - Battery-powered clock on the SCSI controller bus. A jumper on your computer. serial attached SCSI - A...
Setup Guide
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... Network Cable (Optional 7 Press the Power Button 8 Set Up Microsoft Windows 9 Create System Recovery Media (Recommended 10 Install the SIM Card (Optional 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left... Using the Optical Drive 40 Removing and Replacing the Battery 42 Software Features 44 Free Fall Sensor 45 Dell Dock 46 Dell DataSafe Online Backup 47 Solving Problems 48 Touch Screen Problems 48 Beep Codes 49 Network Problems 50 Power Problems 51 Memory Problems 52 Lockups and Software...
... Network Cable (Optional 7 Press the Power Button 8 Set Up Microsoft Windows 9 Create System Recovery Media (Recommended 10 Install the SIM Card (Optional 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left... Using the Optical Drive 40 Removing and Replacing the Battery 42 Software Features 44 Free Fall Sensor 45 Dell Dock 46 Dell DataSafe Online Backup 47 Solving Problems 48 Touch Screen Problems 48 Beep Codes 49 Network Problems 50 Power Problems 51 Memory Problems 52 Lockups and Software...
Setup Guide
Page 7
... a closed briefcase, or on fabric surfaces, such as a cabinet or drawer when it is normal and does not indicate a problem with the fan or the computer. You should never place your computer. To prevent overheating ensure that you leave at least 10.2...Dell™ computer in the air vents. Restricting airflow around your laptop may result in an enclosed space, such as carpets or rugs, while it is powered on . WARNING: Do not block, push objects into, or allow easy access to a power source, adequate ventilation, and a level surface to overheat. Do not place your Studio 1555...
... a closed briefcase, or on fabric surfaces, such as a cabinet or drawer when it is normal and does not indicate a problem with the fan or the computer. You should never place your computer. To prevent overheating ensure that you leave at least 10.2...Dell™ computer in the air vents. Restricting airflow around your laptop may result in an enclosed space, such as carpets or rugs, while it is powered on . WARNING: Do not block, push objects into, or allow easy access to a power source, adequate ventilation, and a level surface to overheat. Do not place your Studio 1555...
Setup Guide
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If the power light is solid white and the computer is on. • If the problem persists, contact Dell (see "Contacting Dell" on the AC adapter is not responding - If the AC adapter has a light, ensure that the light on page 76). 51.... • Temporarily bypass power protection devices, power strips, and power extension cables to verify that the electrical outlet is not receiving power. • Press the power button. The display may not be responding. • Press the power button until the computer turns off - Solving Problems Power Problems If the power light is off and then...
If the power light is solid white and the computer is on. • If the problem persists, contact Dell (see "Contacting Dell" on the AC adapter is not responding - If the AC adapter has a light, ensure that the light on page 76). 51.... • Temporarily bypass power protection devices, power strips, and power extension cables to verify that the electrical outlet is not receiving power. • Press the power button. The display may not be responding. • Press the power button until the computer turns off - Solving Problems Power Problems If the power light is off and then...
Setup Guide
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P power problems, solving 51 power strips, using 6 problems, solving 48 products information and purchasing 73 R resources, finding more 78 restoring factory image 68 S setup, before you begin 5 shipping products for return or repair 74 software features 44 software problems 53 solving problems 48 specifications 80 supported sites websites 72 support email addresses 72 System Messages 56 T touch screen 36 gestures 37 V ventilation, ensuring 5 Index 97
P power problems, solving 51 power strips, using 6 problems, solving 48 products information and purchasing 73 R resources, finding more 78 restoring factory image 68 S setup, before you begin 5 shipping products for return or repair 74 software features 44 software problems 53 solving problems 48 specifications 80 supported sites websites 72 support email addresses 72 System Messages 56 T touch screen 36 gestures 37 V ventilation, ensuring 5 Index 97