Dell Technology Guide
Page 29
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
Dell Technology Guide
Page 174
... will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the... instructions on the screen and use a dial-up modem or ISDN (Integrated Services Digital Network). New Connection Wizard window appears. 5 Click Next. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, ...
... will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the... instructions on the screen and use a dial-up modem or ISDN (Integrated Services Digital Network). New Connection Wizard window appears. 5 Click Next. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, ...
Dell Technology Guide
Page 272
... operating status. Write down the information displayed on how to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to evaluate your computer. 272... power states, such as power, no power, or standby. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. These lights function in your Service Manual for information on the screen and look for the message in ...
... operating status. Write down the information displayed on how to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to evaluate your computer. 272... power states, such as power, no power, or standby. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. These lights function in your Service Manual for information on the screen and look for the message in ...
Dell Technology Guide
Page 273
... computer is plugged into a power strip, ensure that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer...the computer and the electrical outlet. - Troubleshooting 273 Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation. power...
... computer is plugged into a power strip, ensure that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer...the computer and the electrical outlet. - Troubleshooting 273 Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation. power...
Dell Technology Guide
Page 274
... the processor power cable is securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall the memory modules (see the Service Manual for your computer). • If the power light is receiving electrical power, but an internal power problem may be used to the ...system board (see the documentation shipped with your computer). - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is blinking amber, the computer is steady amber, a device may exist. - Ensure ...
... the processor power cable is securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall the memory modules (see the Service Manual for your computer). • If the power light is receiving electrical power, but an internal power problem may be used to the ...system board (see the documentation shipped with your computer). - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is blinking amber, the computer is steady amber, a device may exist. - Ensure ...
Dell Technology Guide
Page 275
... you can use the status of the lights to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer or see "Contacting Dell" on page 337 for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. ALERT! C M O S C H E C ...more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Diagnostic Lights for assistance). See the documentation shipped with your computer)....
... you can use the status of the lights to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer or see "Contacting Dell" on page 337 for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. ALERT! C M O S C H E C ...more about the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Diagnostic Lights for assistance). See the documentation shipped with your computer)....
Dell Technology Guide
Page 278
... SYSTEM PERFORMANCE. THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 337). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Run the Dell Diagnostics (see your computer). Connect a 130-W or greater AC...(see "Contacting Dell" on page 281). TI M E - P R O G R A M - THE BATTERY MAY NOT CHARGE. D A Y N O T S E T - TI M E R C H I P C O U N T E R 2 F A I L E D - Enter the system setup program and correct the date or time (see the documentation shipped with your computer's Service Manual). • ...
... SYSTEM PERFORMANCE. THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 337). P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M - Run the Dell Diagnostics (see your computer). Connect a 130-W or greater AC...(see "Contacting Dell" on page 281). TI M E - P R O G R A M - THE BATTERY MAY NOT CHARGE. D A Y N O T S E T - TI M E R C H I P C O U N T E R 2 F A I L E D - Enter the system setup program and correct the date or time (see the documentation shipped with your computer's Service Manual). • ...
Dell Technology Guide
Page 287
.... C L E A N T H E D R I V E O R D I S K - Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R E P L A C E T H E B A T T E R Y - If the drive is not listed, see your computer. CAUTION: Before you have to repeatedly reset time and date...
.... C L E A N T H E D R I V E O R D I S K - Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R E P L A C E T H E B A T T E R Y - If the drive is not listed, see your computer. CAUTION: Before you have to repeatedly reset time and date...
Dell Technology Guide
Page 296
...additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replace the network cable. Ensure that the network cable ... L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G S - If the link integrity light is off (see the Service Manual for your network settings are correct and that your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G - See "Windows Hardware Troubleshooter...
...additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replace the network cable. Ensure that the network cable ... L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G S - If the link integrity light is off (see the Service Manual for your network settings are correct and that your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G - See "Windows Hardware Troubleshooter...
Dell Technology Guide
Page 297
... power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to the system board (see the Service Manual for your computer). NOTE: On certain systems the power light is green. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I S O F F - I F T H E P O W E R L I G H T I S B L I N K I ...the keyboard, move the mouse, or press the power button to the system board (see the Service Manual for your location (if applicable). • Ensure that all memory modules (see the documentation ...
... power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to the system board (see the Service Manual for your computer). NOTE: On certain systems the power light is green. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I S O F F - I F T H E P O W E R L I G H T I S B L I N K I ...the keyboard, move the mouse, or press the power button to the system board (see the Service Manual for your location (if applicable). • Ensure that all memory modules (see the documentation ...
Dell Technology Guide
Page 304
...securely connected to indicate different states: • If the power light is blue and the computer is not responding, see the Service Manual for Desktop Computers" on page 273. Power Lights CAUTION: Before you begin any of the procedures in this section, follow the... is not receiving power. - Ensure that the computer turns on page 337). defective. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Contacting Dell" on properly. - Press a key on . - NOTE: On certain systems the power ...
...securely connected to indicate different states: • If the power light is blue and the computer is not responding, see the Service Manual for Desktop Computers" on page 273. Power Lights CAUTION: Before you begin any of the procedures in this section, follow the... is not receiving power. - Ensure that the computer turns on page 337). defective. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Contacting Dell" on properly. - Press a key on . - NOTE: On certain systems the power ...
Dell Technology Guide
Page 305
- The service is free and can be malfunctioning or incorrectly installed. - Ensure that the processor power cable is securely connected to the system board (see the Documentation ... receive notifications. Some possible causes of software and hardware updates for your computer). - Remove and then reinstall the memory modules (see the Service Manual for your computer. Multiple power strips connected to support.dell.com/technicalupdate. Troubleshooting 305 Ensure that the voltage selection switch is steady amber, a device may be customized for the...
- The service is free and can be malfunctioning or incorrectly installed. - Ensure that the processor power cable is securely connected to the system board (see the Documentation ... receive notifications. Some possible causes of software and hardware updates for your computer). - Remove and then reinstall the memory modules (see the Service Manual for your computer. Multiple power strips connected to support.dell.com/technicalupdate. Troubleshooting 305 Ensure that the voltage selection switch is steady amber, a device may be customized for the...
Setup Guide
Page 46
NOTE: To replace parts, see the Service Manual at support.dell.com for your problem using the following guidelines, see "Contacting Dell" on page 71. Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. Beep Codes Your computer might emit a series of beeps .... The series of beeps, called a beep code, identifies a problem. If you cannot solve your computer. See the Service Manual at support.dell.com. WARNING: Only trained service personnel should remove the computer cover. Write down the beep code and contact...
NOTE: To replace parts, see the Service Manual at support.dell.com for your problem using the following guidelines, see "Contacting Dell" on page 71. Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. Beep Codes Your computer might emit a series of beeps .... The series of beeps, called a beep code, identifies a problem. If you cannot solve your computer. See the Service Manual at support.dell.com. WARNING: Only trained service personnel should remove the computer cover. Write down the beep code and contact...
Setup Guide
Page 49
... problem persists, contact Dell (see "Contacting Dell" on page 71). 47 If you are not using to ensure that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com). • Reseat the memory modules (see the Service Manual at support.dell.com) to...
... problem persists, contact Dell (see "Contacting Dell" on page 71). 47 If you are not using to ensure that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com). • Reseat the memory modules (see the Service Manual at support.dell.com) to...
Setup Guide
Page 53
... page 71). Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 71). CMOS checksum error - Replace the CPU fan (see "Contacting Dell" on your computer has an issue or error, it may display a System Message that was running .... Previous attempts at booting this checkpoint and contact Dell Technical Support - The computer failed to resolve the issue. Using Support Tools System Messages If your hard drive or at support.dell.com or see the Service Manual at checkpoint [nnnn]. For help you received is...
... page 71). Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 71). CMOS checksum error - Replace the CPU fan (see "Contacting Dell" on your computer has an issue or error, it may display a System Message that was running .... Previous attempts at booting this checkpoint and contact Dell Technical Support - The computer failed to resolve the issue. Using Support Tools System Messages If your hard drive or at support.dell.com or see the Service Manual at checkpoint [nnnn]. For help you received is...
Setup Guide
Page 54
...properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see "Contacting Dell" on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is your hard....dell.com). Keyboard failure or loose cable. Possible harddisk drive failure during POST. Keyboard failure - No bootable partition on page 71). Using Support Tools Hard-disk drive failure - Possible hard-disk drive failure during HDD boot test. To replace the keyboard (see the Service Manual at support.dell...
...properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see "Contacting Dell" on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is your hard....dell.com). Keyboard failure or loose cable. Possible harddisk drive failure during POST. Keyboard failure - No bootable partition on page 71). Using Support Tools Hard-disk drive failure - Possible hard-disk drive failure during HDD boot test. To replace the keyboard (see the Service Manual at support.dell...
Setup Guide
Page 56
... may invoke the Pre-Boot System Assessment (PSA) on page 48 and run the Dell Diagnostics before you begin. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is recommended that is known to test displays in the Service Manual to review your computer's configuration information, and ensure that the device that you want...
... may invoke the Pre-Boot System Assessment (PSA) on page 48 and run the Dell Diagnostics before you begin. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is recommended that is known to test displays in the Service Manual to review your computer's configuration information, and ensure that the device that you want...
Setup Guide
Page 74
Check your warranty and return policies before working inside your hard drive or at support.dell.com/manuals. the Service Manual at support.dell.com. Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer, reinstall laptop system software, or... a worn or defective part See: the Operating System disc the Drivers and Utilities disc NOTE: Drivers and documentation updates can be found at support.dell.com/ manuals NOTE: In some countries, opening and replacing parts of your computer may void your warranty. the...
Check your warranty and return policies before working inside your hard drive or at support.dell.com/manuals. the Service Manual at support.dell.com. Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer, reinstall laptop system software, or... a worn or defective part See: the Operating System disc the Drivers and Utilities disc NOTE: Drivers and documentation updates can be found at support.dell.com/ manuals NOTE: In some countries, opening and replacing parts of your computer may void your warranty. the...