Quick Reference Guide
Page 30
... your computer emits a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to identify the cause (see "Dell Diagnostics" on page 33). Code Cause 2 short, 1 long BIOS checksum error 1 long, 3 short, 2 short Memory error 1 short F12 key pressed Code (repetitive short beeps) 1 2 3 Description Suggested Remedy BIOS checksum failure. Possible motherboard failure...
... your computer emits a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell Diagnostics to identify the cause (see "Dell Diagnostics" on page 33). Code Cause 2 short, 1 long BIOS checksum error 1 long, 3 short, 2 short Memory error 1 short F12 key pressed Code (repetitive short beeps) 1 2 3 Description Suggested Remedy BIOS checksum failure. Possible motherboard failure...
Quick Reference Guide
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... User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" in your User's Guide for assistance). Replace the battery ... User's Guide for assistance). ALERT! A cable may be loose, or the computer configuration information may not match the hardware configuration. Code (repetitive short beeps) 4 5 6 Description Suggested Remedy RAM Read/Write failure. • Ensure that no special requirements for memory ...
... User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in your User's Guide). The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" in your User's Guide for assistance). Replace the battery ... User's Guide for assistance). ALERT! A cable may be loose, or the computer configuration information may not match the hardware configuration. Code (repetitive short beeps) 4 5 6 Description Suggested Remedy RAM Read/Write failure. • Ensure that no special requirements for memory ...
Quick Reference Guide
Page 34
... Main Menu. 6 Close the Main Menu window to select the test you see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on page 35). NOTE: If at any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 5 After all tests have ...to Utility Partition, and then press . and down any time a message appears stating that no diagnostics utility partition has been found, run (see "Dell Diagnostics Main Menu" on page 34). NOTE: The Quickboot feature changes the boot sequence for extended periods of the drive tray, and then press ...
... Main Menu. 6 Close the Main Menu window to select the test you see "Starting the Dell Diagnostics From the Drivers and Utilities Disc" on page 35). NOTE: If at any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 5 After all tests have ...to Utility Partition, and then press . and down any time a message appears stating that no diagnostics utility partition has been found, run (see "Dell Diagnostics Main Menu" on page 34). NOTE: The Quickboot feature changes the boot sequence for extended periods of the drive tray, and then press ...
Quick Reference Guide
Page 35
... the problem quickly. and down for the current boot only. The test typically takes 10 to exit the Dell Diagnostics, and then restart the computer. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10 After all tests have... completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Remove the Drivers and Utilities disc,...
... the problem quickly. and down for the current boot only. The test typically takes 10 to exit the Dell Diagnostics, and then restart the computer. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 10 After all tests have... completed, close the test window to return to the Dell Diagnostics Main Menu. 11 Remove the Drivers and Utilities disc,...
Quick Reference Guide
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...display the names of the problem. When contacting Dell support, have your computer. For any requirements for the selected device. Displays the hardware configuration for running the test. Write down the error code and problem description exactly as it displays the... the test and any problem encountered during a test, a message appears with an error code and a description of all devices attached to answer specific questions. Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for tests run .
...display the names of the problem. When contacting Dell support, have your computer. For any requirements for the selected device. Displays the hardware configuration for running the test. Write down the error code and problem description exactly as it displays the... the test and any problem encountered during a test, a message appears with an error code and a description of all devices attached to answer specific questions. Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for tests run .
Quick Reference Guide
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ergonomics information, 6 error messages beep codes, 30 diagnostic lights, 26 problems, 40 Express Service Code, 6 F Files and Settings Transfer Wizard (Windows XP), 13 H hard drive activity light, 19 problems, 38 hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33 Hardware Troubleshooter, 32 headphone connector, 19 Help and Support Center, 8 help file Windows Help and Support Center...
ergonomics information, 6 error messages beep codes, 30 diagnostic lights, 26 problems, 40 Express Service Code, 6 F Files and Settings Transfer Wizard (Windows XP), 13 H hard drive activity light, 19 problems, 38 hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33 Hardware Troubleshooter, 32 headphone connector, 19 Help and Support Center, 8 help file Windows Help and Support Center...
Quick Reference Guide
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... connecting, 13 problems, 47 setting up, 13 problems battery, 37 beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard drive, 38 IEEE 1394, 41 Internet...
... connecting, 13 problems, 47 setting up, 13 problems battery, 37 beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard drive, 38 IEEE 1394, 41 Internet...
User's Guide
Page 7
...Diagnostic Light Codes Before POST 105 Diagnostic Light Codes During POST 108 Power Lights 113 Beep Codes 115 Error Messages 116 Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main... and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc 137 Contents 7
...Diagnostic Light Codes Before POST 105 Diagnostic Light Codes During POST 108 Power Lights 113 Beep Codes 115 Error Messages 116 Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main... and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc 137 Contents 7
User's Guide
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...cable are securely connected to identify a more serious cause (see "Dell Diagnostics" on page 123). 3 Contact Dell for technical assistance (see "System Board Components" on page 287). Ensure that the computer encountered a memory problem. Beep Codes Your computer might emit a series of beeps during start -up ...: 1 Write down the beep code on the "Diagnostics Checklist" on page 286. 2 Run the Dell Diagnostics to the system board (see "Contacting Dell" on page 27). If your computer beeps during start -up if the monitor cannot display errors or problems. This series of three ...
...cable are securely connected to identify a more serious cause (see "Dell Diagnostics" on page 123). 3 Contact Dell for technical assistance (see "System Board Components" on page 287). Ensure that the computer encountered a memory problem. Beep Codes Your computer might emit a series of beeps during start -up ...: 1 Write down the beep code on the "Diagnostics Checklist" on page 286. 2 Run the Dell Diagnostics to the system board (see "Contacting Dell" on page 27). If your computer beeps during start -up if the monitor cannot display errors or problems. This series of three ...
User's Guide
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Code 3-2-2 3-2-4 3-3-1 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization ...the Product Information Guide. CAUTION: Before you begin any of -day clock stopped Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Error Messages Fill out the "Diagnostics Checklist" on page 286 as you complete these checks.
Code 3-2-2 3-2-4 3-3-1 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization ...the Product Information Guide. CAUTION: Before you begin any of -day clock stopped Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Error Messages Fill out the "Diagnostics Checklist" on page 286 as you complete these checks.
User's Guide
Page 125
... questions periodically. Tests a specific device. Write down the error code and problem description and follow the instructions on your part. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the numbered list. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears...
... questions periodically. Tests a specific device. Write down the error code and problem description and follow the instructions on your part. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the numbered list. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears...
User's Guide
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Displays error conditions encountered, error codes, and the problem description. Describes the test and...test screen to return to the Main Menu screen. The device list may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the ...the test and any error conditions encountered. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. The Dell Diagnostics obtains configuration information for the selected device. To exit the Dell Diagnostics and restart the...
Displays error conditions encountered, error codes, and the problem description. Describes the test and...test screen to return to the Main Menu screen. The device list may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the ...the test and any error conditions encountered. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. The Dell Diagnostics obtains configuration information for the selected device. To exit the Dell Diagnostics and restart the...
User's Guide
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If the computer is connected to a printer, print each file before calling Dell. Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to a network? Otherwise, record the contents of each file. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to determine the...
If the computer is connected to a printer, print each file before calling Dell. Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to a network? Otherwise, record the contents of each file. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to determine the...
User's Guide
Page 284
... direct your Express Service Code ready when you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 123). 4 Include any accessories that belong with the item(s) being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material...information during shipment to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 286), indicating the tests that you call Dell for insuring any of the preceding requirements will be asked for your Service Tag (located on the back or bottom of the Diagnostics...
... direct your Express Service Code ready when you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 123). 4 Include any accessories that belong with the item(s) being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material...information during shipment to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 286), indicating the tests that you call Dell for insuring any of the preceding requirements will be asked for your Service Tag (located on the back or bottom of the Diagnostics...
User's Guide
Page 286
...record the contents of each file. If the computer is connected to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to determine the contents of the system's start-up files....a network? Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 286...
...record the contents of each file. If the computer is connected to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to determine the contents of the system's start-up files....a network? Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 286...
User's Guide
Page 295
...on a sticker on your display. Express Service Code service may not be available in computer and communications equipment. A display setting that allows you insert an expansion card, connecting it to as it passes in and out of your Dell™ computer. ECP - expansion slot - ...and USB 2.0 standard. extended PC Card - E ECC - error checking and correction - A type of data as dual display mode. ENERGY STAR® - A rapid discharge of the computer. Use the Express Service Code when contacting Dell for testing the accuracy of memory that installs in an expansion...
...on a sticker on your display. Express Service Code service may not be available in computer and communications equipment. A display setting that allows you insert an expansion card, connecting it to as it passes in and out of your Dell™ computer. ECP - expansion slot - ...and USB 2.0 standard. extended PC Card - E ECC - error checking and correction - A type of data as dual display mode. ENERGY STAR® - A rapid discharge of the computer. Use the Express Service Code when contacting Dell for testing the accuracy of memory that installs in an expansion...