Quick Reference Guide
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... computer emits a series of beeps during start -up . Code Cause 2 short, 1 long BIOS checksum error 1 long, 3 short, 2 short Memory error 1 short F12 key pressed Code (repetitive short beeps) 1 2 3 Description Suggested Remedy BIOS... checksum failure. If the computer starts normally, continue to identify the cause (see "Contacting Dell" in your computer. Beep Codes Your computer may emit a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell...
... computer emits a series of beeps during start -up . Code Cause 2 short, 1 long BIOS checksum error 1 long, 3 short, 2 short Memory error 1 short F12 key pressed Code (repetitive short beeps) 1 2 3 Description Suggested Remedy BIOS... checksum failure. If the computer starts normally, continue to identify the cause (see "Contacting Dell" in your computer. Beep Codes Your computer may emit a series of beeps during start up : 1 Write down the beep code. 2 Run the Dell...
Quick Reference Guide
Page 31
... documentation for either the operating system or the program that the memory you received is not listed in the following table, see "Contacting Dell" in your User's Guide). ALERT! FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L ... the battery (see "Contacting Dell" in your User's Guide). The computer failed to complete the boot routine three consecutive times for the same error (see "Replacing the Possible battery failure Battery" in your User's Guide). CPU fan failure. Code (repetitive short beeps) 4 ...
... documentation for either the operating system or the program that the memory you received is not listed in the following table, see "Contacting Dell" in your User's Guide). ALERT! FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I L ... the battery (see "Contacting Dell" in your User's Guide). The computer failed to complete the boot routine three consecutive times for the same error (see "Replacing the Possible battery failure Battery" in your User's Guide). CPU fan failure. Code (repetitive short beeps) 4 ...
Quick Reference Guide
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...you see the Microsoft Windows desktop, and then shut down any time a message appears stating that no diagnostics utility partition has been found, run (see "Dell Diagnostics Main Menu" on the screen. 5 After all tests have completed, close it. 4 Restart the computer. 34 Quick Reference Guide NOTE: Keyboard ...the optical drive to open the drive tray. 3 Place the Drivers and Utilities disc in the center of time. NOTE: If at any error codes and problem descriptions exactly as they appear and follow the instructions on page 35). and down for the current boot only. To avoid possible ...
...you see the Microsoft Windows desktop, and then shut down any time a message appears stating that no diagnostics utility partition has been found, run (see "Dell Diagnostics Main Menu" on the screen. 5 After all tests have completed, close it. 4 Restart the computer. 34 Quick Reference Guide NOTE: Keyboard ...the optical drive to open the drive tray. 3 Place the Drivers and Utilities disc in the center of time. NOTE: If at any error codes and problem descriptions exactly as they appear and follow the instructions on page 35). and down for the current boot only. To avoid possible ...
Quick Reference Guide
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...Drivers and Utilities disc, close the Main Menu window to run from the Dell Diagnostics Main Menu: Option Express Test Function Performs a quick test of tracing the problem quickly. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the... keyboard is held down your part. Upon restart, the computer boots according to the boot sequence specified in even intervals until you want to exit the Dell Diagnostics, and then ...
...Drivers and Utilities disc, close the Main Menu window to run from the Dell Diagnostics Main Menu: Option Express Test Function Performs a quick test of tracing the problem quickly. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the... keyboard is held down your part. Upon restart, the computer boots according to the boot sequence specified in even intervals until you want to exit the Dell Diagnostics, and then ...
Quick Reference Guide
Page 36
...customize the test, if applicable, by changing the test settings. 36 Quick Reference Guide When contacting Dell support, have your Service Tag ready. Displays error conditions encountered, error codes, and the problem description. Option Extended Test Custom Test Symptom Tree Function Performs a thorough check of... the problem you are having. For any problem encountered during a test, a message appears with an error code and a description of all the components installed on your computer or all devices from the system setup program, memory, and various ...
...customize the test, if applicable, by changing the test settings. 36 Quick Reference Guide When contacting Dell support, have your Service Tag ready. Displays error conditions encountered, error codes, and the problem description. Option Extended Test Custom Test Symptom Tree Function Performs a thorough check of... the problem you are having. For any problem encountered during a test, a message appears with an error code and a description of all the components installed on your computer or all devices from the system setup program, memory, and various ...
Quick Reference Guide
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ergonomics information, 6 error messages beep codes, 30 diagnostic lights, 26 problems, 40 Express Service Code, 6 F Files and Settings Transfer Wizard (Windows XP), 13 H hard drive activity light, 19 problems, 38 hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33 Hardware Troubleshooter, 32 headphone connector, 19 Help and Support Center, 8 help file Windows Help and Support Center...
ergonomics information, 6 error messages beep codes, 30 diagnostic lights, 26 problems, 40 Express Service Code, 6 F Files and Settings Transfer Wizard (Windows XP), 13 H hard drive activity light, 19 problems, 38 hardware beep codes, 30 conflicts, 32 Dell Diagnostics, 33 Hardware Troubleshooter, 32 headphone connector, 19 Help and Support Center, 8 help file Windows Help and Support Center...
Quick Reference Guide
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... connecting, 13 problems, 47 setting up, 13 problems battery, 37 beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard drive, 38 IEEE 1394, 41 Internet...
... connecting, 13 problems, 47 setting up, 13 problems battery, 37 beep codes, 30 blue screen, 44 CD-RW drive, 38 computer crashes, 42-44 computer stops responding, 42-43 conflicts, 32 Dell Diagnostics, 33 diagnostic lights, 26 drives, 37 e-mail, 39 error messages, 40 general, 42 hard drive, 38 IEEE 1394, 41 Internet...
User's Guide
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...Diagnostic Light Codes Before POST 105 Diagnostic Light Codes During POST 108 Power Lights 113 Beep Codes 115 Error Messages 116 Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main... and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc 137 Contents 7
...Diagnostic Light Codes Before POST 105 Diagnostic Light Codes During POST 108 Power Lights 113 Beep Codes 115 Error Messages 116 Dell Diagnostics 123 When to Use the Dell Diagnostics 123 Starting the Dell Diagnostics From Your Hard Drive 124 Starting the Dell Diagnostics From the Drivers and Utilities Media 124 Dell Diagnostics Main... and Microsoft Windows Vista™ Operating Systems 131 Restoring Your Operating System 132 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image Restore 134 Using the Operating System Disc 137 Contents 7
User's Guide
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... identify a more serious cause (see "Dell Diagnostics" on page 123). 3 Contact Dell for technical assistance (see "System Board Components" on page 287). One possible beep code (code 1-3-1) consists of one beep, a burst of beeps, called a beep code, identifies a problem. If your computer beeps... during start -up if the monitor cannot display errors or problems....
... identify a more serious cause (see "Dell Diagnostics" on page 123). 3 Contact Dell for technical assistance (see "System Board Components" on page 287). One possible beep code (code 1-3-1) consists of one beep, a burst of beeps, called a beep code, identifies a problem. If your computer beeps... during start -up if the monitor cannot display errors or problems....
User's Guide
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... Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of the procedures in this section, follow the safety instructions in the Product Information Guide. Code 3-2-2 3-2-4 3-3-1 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Interrupt vector loading failure Keyboard Controller Test ... -day clock stopped Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Error Messages Fill out the "Diagnostics Checklist" on page 286 as you complete these...
... Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of the procedures in this section, follow the safety instructions in the Product Information Guide. Code 3-2-2 3-2-4 3-3-1 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-2 4-4-3 4-4-4 Cause Interrupt vector loading failure Keyboard Controller Test ... -day clock stopped Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Error Messages Fill out the "Diagnostics Checklist" on page 286 as you complete these...
User's Guide
Page 125
...click the button for your computer is encountered during a test, a message appears with an error code and a description of tracing the problem quickly. 6 Select Run the 32 Bit Dell Diagnostics from the Custom Test or Symptom Tree option, click the applicable tab described in the... the possibility of the problem. Write down the error code and problem description and follow the instructions on page 287). If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on the screen. If you contact Dell, technical support will ask for the option you want...
...click the button for your computer is encountered during a test, a message appears with an error code and a description of tracing the problem quickly. 6 Select Run the 32 Bit Dell Diagnostics from the Custom Test or Symptom Tree option, click the applicable tab described in the... the possibility of the problem. Write down the error code and problem description and follow the instructions on page 287). If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on the screen. If you contact Dell, technical support will ask for the option you want...
User's Guide
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... all devices attached to your hardware configuration for the selected device. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays...
... all devices attached to your hardware configuration for the selected device. Tab Results Errors Help Configuration Parameters Function Displays the results of the screen. Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays...
User's Guide
Page 127
... connected to a network? Otherwise, record the contents of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: Troubleshooting Tools 127 Error message, beep code, or diagnostic code: Description of the system's start-up files. Yes No Network, version, and...
... connected to a network? Otherwise, record the contents of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: Troubleshooting Tools 127 Error message, beep code, or diagnostic code: Description of the system's start-up files. Yes No Network, version, and...
User's Guide
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... Ensure that belong with the item(s) being returned, whether for your Service Tag (located on your call . The code helps Dell's automated-support telephone system direct your computer before you have run and any accessories that the computer documentation is for insuring... steps possible only at the computer itself. Remember to fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 123). 4 Include any error messages reported by the Dell Diagnostics (see "Diagnostics Checklist" on the outside of the Diagnostics Checklist (see "Diagnostics Checklist"...
... Ensure that belong with the item(s) being returned, whether for your Service Tag (located on your call . The code helps Dell's automated-support telephone system direct your computer before you have run and any accessories that the computer documentation is for insuring... steps possible only at the computer itself. Remember to fill out the Diagnostics Checklist (see "Dell Diagnostics" on page 123). 4 Include any error messages reported by the Dell Diagnostics (see "Diagnostics Checklist" on the outside of the Diagnostics Checklist (see "Diagnostics Checklist"...
User's Guide
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...the system's start-up files. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of ...the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: ...
...the system's start-up files. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a printer, print each file before calling Dell. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of ...the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: ...
User's Guide
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... where 32° is the freezing point and 212° is the boiling point of the PC Card slot when installed. error checking and correction - Similar to EPP, ECP uses direct memory access to the PCMCIA standard. EMI - ENERGY STAR® ... electrostatic discharge - Electrical interference caused by electromagnetic radiation. A rapid discharge of electricity. A numeric code located on a sticker on the system board in some computers, expanding the capabilities of your Dell™ computer. A type of memory. ESD - ExpressCard - Modems and network adapters are common...
... where 32° is the freezing point and 212° is the boiling point of the PC Card slot when installed. error checking and correction - Similar to EPP, ECP uses direct memory access to the PCMCIA standard. EMI - ENERGY STAR® ... electrostatic discharge - Electrical interference caused by electromagnetic radiation. A rapid discharge of electricity. A numeric code located on a sticker on the system board in some computers, expanding the capabilities of your Dell™ computer. A type of memory. ESD - ExpressCard - Modems and network adapters are common...