Setup and Quick Reference Guide
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Troubleshooting Software and Hardware Problems 38 Dell Diagnostics 39 Troubleshooting Tips 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 55 Using Microsoft Windows System ...
Troubleshooting Software and Hardware Problems 38 Dell Diagnostics 39 Troubleshooting Tips 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 55 Using Microsoft Windows System ...
Setup and Quick Reference Guide
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RAID support RAID 0 and RAID 1 (mirroring) Memory Type Memory connectors Memory capacities Minimum memory Maximum memory 667-MHz DDR2 ECC fully buffered DIMMs (FBD) four 256 MB, 512 MB, 1 GB, 2 GB, 4 GB, and 8 GB 256 MB 32 GB Drives Externally accessible ...
RAID support RAID 0 and RAID 1 (mirroring) Memory Type Memory connectors Memory capacities Minimum memory Maximum memory 667-MHz DDR2 ECC fully buffered DIMMs (FBD) four 256 MB, 512 MB, 1 GB, 2 GB, 4 GB, and 8 GB 256 MB 32 GB Drives Externally accessible ...
Setup and Quick Reference Guide
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... outer two 164-pin connectors riser) Front control panel one 20-pin connector Front panel USB one 10-pin connector Processor two 775-pin connectors Memory four 240-pin connectors Power 12 V three 6-pin connectors Power (main) one 24-pin connector Specifications 23
... outer two 164-pin connectors riser) Front control panel one 20-pin connector Front panel USB one 10-pin connector Processor two 775-pin connectors Memory four 240-pin connectors Power 12 V three 6-pin connectors Power (main) one 24-pin connector Specifications 23
Setup and Quick Reference Guide
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... a beep code, can help you identify a problem with your Service Manual on the Dell Support website at support.dell.com). • Eliminate interference. - Remove and then reinstall the memory modules (see your Service Manual on the Dell Support website at support.dell.com). • If the power light is securely connected to the system board...
... a beep code, can help you identify a problem with your Service Manual on the Dell Support website at support.dell.com). • Eliminate interference. - Remove and then reinstall the memory modules (see your Service Manual on the Dell Support website at support.dell.com). • If the power light is securely connected to the system board...
Setup and Quick Reference Guide
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... failure Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for video ROM failure No timer tick Shutdown failure Gate A20 failure ...Unexpected interrupt in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to...
... failure Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure Screen retrace failure Search for video ROM failure No timer tick Shutdown failure Gate A20 failure ...Unexpected interrupt in protected mode Memory failure above address 0FFFFh Timer-chip counter 2 failure Time-of-day clock stopped Serial or parallel port test failure Failure to...
Setup and Quick Reference Guide
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... in the bay before it can continue. See your Service Manual at support.dell.com for more information. Ensure that shipped with your computer. Contact Dell (see "Contacting Dell" on page 39). Reinstall the memory modules and, if necessary, replace them. The hard drive failed initialization. The... information. See your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. Install a hard drive in the Dell Diagnostics (see "Contacting Dell" on page 71). See your Service Manual at support.dell.com for either the operating system or the...
... in the bay before it can continue. See your Service Manual at support.dell.com for more information. Ensure that shipped with your computer. Contact Dell (see "Contacting Dell" on page 39). Reinstall the memory modules and, if necessary, replace them. The hard drive failed initialization. The... information. See your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. Install a hard drive in the Dell Diagnostics (see "Contacting Dell" on page 71). See your Service Manual at support.dell.com for either the operating system or the...
Setup and Quick Reference Guide
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...remove the hard drive (see your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the computer. If the problem persists, try ... tests in filenames. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. The computer cannot identify the drive type. D I S K D R I V E R E A D F A I L U R E 0 - Reinstall the memory modules and, if necessary, replace them. Take the appropriate action. E X T E N D E D M E M O R Y S I Z ...
...remove the hard drive (see your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the computer. If the problem persists, try ... tests in filenames. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. The computer cannot identify the drive type. D I S K D R I V E R E A D F A I L U R E 0 - Reinstall the memory modules and, if necessary, replace them. Take the appropriate action. E X T E N D E D M E M O R Y S I Z ...
Setup and Quick Reference Guide
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... See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 39). A memory module may be played (see "Dell Diagnostics" on page 39). If the... error message still appears, see "Dell Diagnostics" on page 39). Run the Hard Disk Drive ...
... See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 39). A memory module may be played (see "Dell Diagnostics" on page 39). If the... error message still appears, see "Dell Diagnostics" on page 39). Run the Hard Disk Drive ...
Setup and Quick Reference Guide
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... be faulty or improperly seated. N O B O O T S E C T O R O N H A R D D R I R E D . You have too many programs open is installed, properly seated, and partitioned as a boot device. Contact Dell (see "Contacting Dell" on page 71). A R E Q U I V E - N O T I M E R T I C K I L E W A S N O T F O U N D - OPTIONAL R O M B A D CHECKSUM - A memory module may be faulty or improperly seated. EXIT SOME PROGRAMS AND TRY AGAIN - Reinstall the hard drive (see your Service Manual at...
... be faulty or improperly seated. N O B O O T S E C T O R O N H A R D D R I R E D . You have too many programs open is installed, properly seated, and partitioned as a boot device. Contact Dell (see "Contacting Dell" on page 71). A R E Q U I V E - N O T I M E R T I C K I L E W A S N O T F O U N D - OPTIONAL R O M B A D CHECKSUM - A memory module may be faulty or improperly seated. EXIT SOME PROGRAMS AND TRY AGAIN - Reinstall the hard drive (see your Service Manual at...
Setup and Quick Reference Guide
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...the cables are connected and that was running when the message appeared. Run the System Memory tests and the Keyboard Controller test in the drive. X : \ I S N O T A C C E S S I S N O T R E A D Y - Possible hard drive failure during hard drive boot test (see "Contacting Dell" on page 39). Troubleshooting 37 Correct the settings for more information. T H E... disc is not listed below, see your Service Manual on the Dell Support website at support.dell.com). The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Set tests in the ...
...the cables are connected and that was running when the message appeared. Run the System Memory tests and the Keyboard Controller test in the drive. X : \ I S N O T A C C E S S I S N O T R E A D Y - Possible hard drive failure during hard drive boot test (see "Contacting Dell" on page 39). Troubleshooting 37 Correct the settings for more information. T H E... disc is not listed below, see your Service Manual on the Dell Support website at support.dell.com). The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Set tests in the ...
Setup and Quick Reference Guide
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... Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: Write down -arrow keys to select Diagnostics from the diagnostics utility partition on your system board, keyboard, display, memory, hard drive, and so on the screen. 8 After all tests... have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Close the Main Menu window to continue." 4...
... Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: Write down -arrow keys to select Diagnostics from the diagnostics utility partition on your system board, keyboard, display, memory, hard drive, and so on the screen. 8 After all tests... have completed, close the test window to return to the Dell Diagnostics Main Menu. 9 Close the Main Menu window to continue." 4...
Setup and Quick Reference Guide
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... result when a key is active. 1 Insert the Drivers and Utilities media into the optical drive. 2 Restart your computer. 3 When the DELL logo appears, press immediately. Selecting Test Memory initiates the extended memory test, which can take up - To avoid possible keyboard failure, press and release in the system setup program and is held...
... result when a key is active. 1 Insert the Drivers and Utilities media into the optical drive. 2 Restart your computer. 3 When the DELL logo appears, press immediately. Selecting Test Memory initiates the extended memory test, which can take up - To avoid possible keyboard failure, press and release in the system setup program and is held...
Setup and Quick Reference Guide
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...Troubleshooting NOTE: It is selected, the following menu appears: Option Test Memory Test System Exit Function Run the stand-alone memory test Run system diagnostics Exit the diagnostics Press to select the test you want to run (see "Dell Diagnostics Main Menu" on the screen. 10 After all tests have ...completed, close the test window to return to the Dell Diagnostics Main Menu. 11 ...
...Troubleshooting NOTE: It is selected, the following menu appears: Option Test Memory Test System Exit Function Run the stand-alone memory test Run system diagnostics Exit the diagnostics Press to select the test you want to run (see "Dell Diagnostics Main Menu" on the screen. 10 After all tests have ...completed, close the test window to return to the Dell Diagnostics Main Menu. 11 ...
Setup and Quick Reference Guide
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Describes the test and any error conditions encountered. Displays the hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices attached to customize the test, if applicable, by changing the test settings. This message ...8226; If an error message appears on your computer. The following tabs provide additional information for tests run from the system setup program, memory, and various internal tests, and displays the information in the device list in a program, see the program's documentation. 44 Troubleshooting
Describes the test and any error conditions encountered. Displays the hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices attached to customize the test, if applicable, by changing the test settings. This message ...8226; If an error message appears on your computer. The following tabs provide additional information for tests run from the system setup program, memory, and various internal tests, and displays the information in the device list in a program, see the program's documentation. 44 Troubleshooting
Setup and Quick Reference Guide
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... power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see "System Messages" on the Dell Support website at support.dell.com). • Remove and then reinstall any power strips being used are plugged into an electrical...are securely connected to the Windows Classic view. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - Power Problems CAUTION: Before you set your Dell computer to the system board (see your Service Manual on page 37. Press a key on the keyboard, move the mouse, or press the power button...
... power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see "System Messages" on the Dell Support website at support.dell.com). • Remove and then reinstall any power strips being used are plugged into an electrical...are securely connected to the Windows Classic view. I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - Power Problems CAUTION: Before you set your Dell computer to the system board (see your Service Manual on page 37. Press a key on the keyboard, move the mouse, or press the power button...
Setup and Quick Reference Guide
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... the front panel cable are not using to the system board connector (see if that the processor power cable is successfully communicating with the memory. • Run the Dell Diagnostics (see your computer. Some possible causes of the procedures in this section, read and follow the safety instructions provided with your Service...
... the front panel cable are not using to the system board connector (see if that the processor power cable is successfully communicating with the memory. • Run the Dell Diagnostics (see your computer. Some possible causes of the procedures in this section, read and follow the safety instructions provided with your Service...
Setup and Quick Reference Guide
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...IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you begin any of memory supported by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds...access the Task Manager. 2 Click the Applications tab. 3 Click to select the program that the memory you are unable to get a response by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see "Dell Diagnostics" on a CD or DVD. • Ensure that is supported by your computer. Lockups ...
...IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you begin any of memory supported by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds...access the Task Manager. 2 Click the Applications tab. 3 Click to select the program that the memory you are unable to get a response by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see "Dell Diagnostics" on a CD or DVD. • Ensure that is supported by your computer. Lockups ...
Setup and Quick Reference Guide
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I Internet connection about, 13 options, 13 setting up, 13 IRQ conflicts, 38 M memory problems, 46 O operating system media, 60 reinstalling, 63 P PC Restore, 57, 59 phone numbers, 71 power problems, 45 power light, 49 conditions, 45 printer connecting, ...13 setting up, 13 74 Index problems beep codes, 30 blue screen, 48 computer crashes, 47-48 computer stops responding, 47 conflicts, 38 general, 47 memory, 46 power, 45 power light conditions, 45 program crashes, 47 program stops responding, 47 restore to previous state, 55-56 software, 47-48 S S.M.A.R.T, 38 software...
I Internet connection about, 13 options, 13 setting up, 13 IRQ conflicts, 38 M memory problems, 46 O operating system media, 60 reinstalling, 63 P PC Restore, 57, 59 phone numbers, 71 power problems, 45 power light, 49 conditions, 45 printer connecting, ...13 setting up, 13 74 Index problems beep codes, 30 blue screen, 48 computer crashes, 47-48 computer stops responding, 47 conflicts, 38 general, 47 memory, 46 power, 45 power light conditions, 45 program crashes, 47 program stops responding, 47 restore to previous state, 55-56 software, 47-48 S S.M.A.R.T, 38 software...