Quick Reference Guide
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Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 Microsoft Windows... System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents 3
Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 Microsoft Windows... System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents 3
Quick Reference Guide
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...support • Reference - If you should also reinstall the DSS utility. Quick Reference Guide 7 Upgrade information for devices (such as memory, the hard drive, and the operating system available in all regions. • Customer Care - Certified drivers, patches, and software ... • Desktop System Software (DSS) - The software automatically detects your computer and operating system and installs the updates appropriate for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. The website may not...
...support • Reference - If you should also reinstall the DSS utility. Quick Reference Guide 7 Upgrade information for devices (such as memory, the hard drive, and the operating system available in all regions. • Customer Care - Certified drivers, patches, and software ... • Desktop System Software (DSS) - The software automatically detects your computer and operating system and installs the updates appropriate for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. The website may not...
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If your User's Guide). 2 Run the Dell Diagnostics to shadowed memory Math-coprocessor test failure Cache test failure Time-of-day clock stopped 28 Quick Reference Guide This beep code tells you that the computer encountered a memory problem. Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3... read/write failure ROM BIOS checksum failure Programmable interval timer failure DMA initialization failure DMA page register read/write failure Video Memory Test failure Memory not being properly identified or used Slave DMA register failure Code 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 3-1-2...
If your User's Guide). 2 Run the Dell Diagnostics to shadowed memory Math-coprocessor test failure Cache test failure Time-of-day clock stopped 28 Quick Reference Guide This beep code tells you that the computer encountered a memory problem. Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3... read/write failure ROM BIOS checksum failure Programmable interval timer failure DMA initialization failure DMA page register read/write failure Video Memory Test failure Memory not being properly identified or used Slave DMA register failure Code 3-3-4 3-4-1 3-4-2 3-4-3 4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 3-1-2...
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...successfully communicating with the remaining memory modules until new memory modules are installed. 32 Quick Reference Guide NOTE: If necessary, the computer can operate in Debug Mode. The following message appears: Alert! www.dell.com | support.dell.com Light Pattern ABCD yellow... yellow green green = yellow = green = off Problem Description Memory modules are not defective. 8 When the defective memory module is identified, contact Dell for Normal Operation. 5 Press to...
...successfully communicating with the remaining memory modules until new memory modules are installed. 32 Quick Reference Guide NOTE: If necessary, the computer can operate in Debug Mode. The following message appears: Alert! www.dell.com | support.dell.com Light Pattern ABCD yellow... yellow green green = yellow = green = off Problem Description Memory modules are not defective. 8 When the defective memory module is identified, contact Dell for Normal Operation. 5 Press to...
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...DIMM_1. 4 Restart the computer. www.dell.com | support.dell.com Light Pattern ABCD green yellow yellow yellow = yellow = green = off Problem Description No memory modules are installed. 34 Quick Reference Guide If the first memory module tested is defective, repeat the process... computer is identified, contact Dell for a replacement. Suggested Resolution 1 Reseat the memory modules to the operating system. 6 Run the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the memory. 2 Restart the computer....
...DIMM_1. 4 Restart the computer. www.dell.com | support.dell.com Light Pattern ABCD green yellow yellow yellow = yellow = green = off Problem Description No memory modules are installed. 34 Quick Reference Guide If the first memory module tested is defective, repeat the process... computer is identified, contact Dell for a replacement. Suggested Resolution 1 Reseat the memory modules to the operating system. 6 Run the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the memory. 2 Restart the computer....
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...If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Memory Overview" in your User's Guide). Suggested Resolution Contact Dell for each card. User's Guide. A possible expansion card failure has occurred. 1 Determine if a conflict...; If the problem persists, contact Dell. If the problem persists, contact Dell. If the problem persists, contact Dell. Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module requirements exist (see your hardware...
...If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Memory Overview" in your User's Guide). Suggested Resolution Contact Dell for each card. User's Guide. A possible expansion card failure has occurred. 1 Determine if a conflict...; If the problem persists, contact Dell. If the problem persists, contact Dell. If the problem persists, contact Dell. Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module requirements exist (see your hardware...
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...; If the problem persists, contact Dell. Example: 256MB 1Rx8 PC2-3200R-333-10: • Size = 256 MB • Speed = 3200 • Rank = 1R • Organization = x8 256MB 2R XX XXX 36 Quick Reference Guide Suggested Resolution • Ensure that your memory module labels match. Be sure that... Your computer supports ECC and registered memory. • Memory modules should be installed in pairs of matched size, speed, and rank (1R is single rank and 2R is in a normal operating None. The computer is dual rank). www.dell.com | support.dell.com Light Pattern ABCD green green green...
...; If the problem persists, contact Dell. Example: 256MB 1Rx8 PC2-3200R-333-10: • Size = 256 MB • Speed = 3200 • Rank = 1R • Organization = x8 256MB 2R XX XXX 36 Quick Reference Guide Suggested Resolution • Ensure that your memory module labels match. Be sure that... Your computer supports ECC and registered memory. • Memory modules should be installed in pairs of matched size, speed, and rank (1R is single rank and 2R is in a normal operating None. The computer is dual rank). www.dell.com | support.dell.com Light Pattern ABCD green green green...
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...an error message stating that you may not start properly. You should install your original memory modules from the computer during a memory upgrade, keep them separate from Dell. NOTICE: If you remove your original memory modules in pairs in DIMM_3 and DIMM_4, then DIMM_5 and DIMM_6 cannot be used.... • Dual-rank memory modules are installed, they must also install a fan to cool the ...
...an error message stating that you may not start properly. You should install your original memory modules from the computer during a memory upgrade, keep them separate from Dell. NOTICE: If you remove your original memory modules in pairs in DIMM_3 and DIMM_4, then DIMM_5 and DIMM_6 cannot be used.... • Dual-rank memory modules are installed, they must also install a fan to cool the ...
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..." on page 5. Where to Find Additional Information Go to the Dell Support website at support.dell.com and use one of the following documentation is available on page 5. Install new memory? See "Memory Overview" on page 5. For help with other technical specifications for... User's Guide has a specifications table that provides detailed information about your computer's memory. Locate information about the hardware and other Dell users at support.dell.com. Your User's Guide has a memory section that provides more detailed information about your computer and the hardware.
..." on page 5. Where to Find Additional Information Go to the Dell Support website at support.dell.com and use one of the following documentation is available on page 5. Install new memory? See "Memory Overview" on page 5. For help with other technical specifications for... User's Guide has a specifications table that provides detailed information about your computer's memory. Locate information about the hardware and other Dell users at support.dell.com. Your User's Guide has a memory section that provides more detailed information about your computer and the hardware.