Reference and Installation Guide (.pdf)
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... 64-bit (nonparity) or 72-bit (parity) EDO, interleaved DIMM sockets two; Table A-1. A-2 Dell OptiPlex Gn and Gn+ Low-Profile Systems Reference and Installation Guide gold contacts DIMM capacities 16-, 32-, 64-, and 128-MB EDO, parity or nonparity Standard RAM 16 MB NOTE: For the full name of an abbreviation or acronym used in...
... 64-bit (nonparity) or 72-bit (parity) EDO, interleaved DIMM sockets two; Table A-1. A-2 Dell OptiPlex Gn and Gn+ Low-Profile Systems Reference and Installation Guide gold contacts DIMM capacities 16-, 32-, 64-, and 128-MB EDO, parity or nonparity Standard RAM 16 MB NOTE: For the full name of an abbreviation or acronym used in...
Reference and Installation Guide (.pdf)
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Technical Specifications A-3 Table A-1. Technical Specifications (continued) Memory (continued) Maximum RAM 256 MB Cache memory 512-KB L2 cache BIOS address F0000h Drives Externally accessible bays one 15-hole connector PS/2-style keyboard 6-pin mini-DIN ...
Technical Specifications A-3 Table A-1. Technical Specifications (continued) Memory (continued) Maximum RAM 256 MB Cache memory 512-KB L2 cache BIOS address F0000h Drives Externally accessible bays one 15-hole connector PS/2-style keyboard 6-pin mini-DIN ...
Diagnostics and Troubleshooting Guide (.pdf)
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Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-1 Starting the Dell Diagnostics 4-2 How to Use the Dell Diagnostics 4-3 Confirming the System Configuration Information 4-4 How to Use the Menu 4-5 Main Menu Categories 4-5 Run... for Error Messages 4-8 Test Limits 4-8 About 4-8 Key-Help 4-8 Quit 4-8 Tests in the Dell Diagnostics 4-9 Error Messages 4-12 RAM Test Group 4-12 Subtests 4-12 Why Run a RAM Test 4-12 System Set Test Group 4-12 Subtests 4-12 Why Run a System Set Test 4-...
Chapter 4 Running the Dell Diagnostics 4-1 Features of the Dell Diagnostics 4-1 When to Use the Dell Diagnostics 4-1 Before You Start Testing 4-1 Starting the Dell Diagnostics 4-2 How to Use the Dell Diagnostics 4-3 Confirming the System Configuration Information 4-4 How to Use the Menu 4-5 Main Menu Categories 4-5 Run... for Error Messages 4-8 Test Limits 4-8 About 4-8 Key-Help 4-8 Quit 4-8 Tests in the Dell Diagnostics 4-9 Error Messages 4-12 RAM Test Group 4-12 Subtests 4-12 Why Run a RAM Test 4-12 System Set Test Group 4-12 Subtests 4-12 Why Run a System Set Test 4-...
Diagnostics and Troubleshooting Guide (.pdf)
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... used in this table, see the abbreviation and acronym list that indicates it has detected possible error conditions for status information. Run the RAM Test Group and the Keyboard Con- Table 2-1. Restore the data to the replaced drive. The drive has returned a parameter from the ...system. NOTE: For the full name of normal specifications. WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/ secondary] EIDE controller is not the only bootable drive, enter the System Setup...
... used in this table, see the abbreviation and acronym list that indicates it has detected possible error conditions for status information. Run the RAM Test Group and the Keyboard Con- Table 2-1. Restore the data to the replaced drive. The drive has returned a parameter from the ...system. NOTE: For the full name of normal specifications. WARNING: Dell's Disk Monitoring System has detected that drive [0/1] on the [primary/ secondary] EIDE controller is not the only bootable drive, enter the System Setup...
Diagnostics and Troubleshooting Guide (.pdf)
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... instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in the Dell Diagnostics. "Running the Dell Diagnostics." 4-4-3 Math-coprocessor test failure Run the System Set Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 3-4-2 Screen retrace failure Run the Video Test Group in the...
... instructions on obtaining tected mode technical assistance. 4-3-1 Memory failure above address 0FFFFh Run the RAM Test Group in the Dell Diagnostics. "Running the Dell Diagnostics." 4-4-3 Math-coprocessor test failure Run the System Set Test Group in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 3-4-2 Screen retrace failure Run the Video Test Group in the...
Diagnostics and Troubleshooting Guide (.pdf)
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.... System Beep Codes (continued) Code Cause Action 5-1-2 BIOS update error-no RAM in system See "Troubleshooting System Memory" in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 6-2-1 BIOS shadowing failure Run the System Set Test Group in the Dell Diagnostics. NOTE: For the full name of an abbreviation or acronym used in this...
.... System Beep Codes (continued) Code Cause Action 5-1-2 BIOS update error-no RAM in system See "Troubleshooting System Memory" in the Dell Diagnostics. See Chapter 4, "Running the Dell Diagnostics." 6-2-1 BIOS shadowing failure Run the System Set Test Group in the Dell Diagnostics. NOTE: For the full name of an abbreviation or acronym used in this...
Diagnostics and Troubleshooting Guide (.pdf)
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... that tells the computer where to send outgoing information and where to Quit NOTE: The options displayed on the main screen. Dell Computer Corporation Dell System Diagnostics Version X.XX Available Test Groups RAM System Set Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial/Infrared Ports Parallel...
... that tells the computer where to send outgoing information and where to Quit NOTE: The options displayed on the main screen. Dell Computer Corporation Dell System Diagnostics Version X.XX Available Test Groups RAM System Set Video Keyboard Mouse Diskette Drives Hard-Disk Drives (Non-SCSI) IDE CD ROM Drives Serial/Infrared Ports Parallel...
Diagnostics and Troubleshooting Guide (.pdf)
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...." This file is important that test group. You can cause problems unless properly cleared. 4-8 Diagnostics and Troubleshooting Guide Test Limits NOTE: The Dell Diagnostics sets default limits on a diskette that you quit the diagnostics correctly because the program writes data to change a value for different types... the selected test group and displays information about the subtest that is highlighted. After you to increase or decrease the given limit. The RAM Test Group, the Video Test Group, the Diskette Drives Test Group, the Hard-Disk Drives (Non-SCSI) Test Group, the Serial/...
...." This file is important that test group. You can cause problems unless properly cleared. 4-8 Diagnostics and Troubleshooting Guide Test Limits NOTE: The Dell Diagnostics sets default limits on a diskette that you quit the diagnostics correctly because the program writes data to change a value for different types... the selected test group and displays information about the subtest that is highlighted. After you to increase or decrease the given limit. The RAM Test Group, the Video Test Group, the Diskette Drives Test Group, the Hard-Disk Drives (Non-SCSI) Test Group, the Serial/...
Diagnostics and Troubleshooting Guide (.pdf)
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... chips, DMA controller, computer timer, NVRAM, speaker controller, cache, and EISA configuration RAM chip, as appropriate. Tests in the Dell Diagnostics To troubleshoot components or devices, run , but they are exercised during normal operation. Dell Diagnostics Tests Test Groups Subtests Description RAM Quick Memory Test Comprehensive Memory Test Secondary Cache Memory Test Tests the...
... chips, DMA controller, computer timer, NVRAM, speaker controller, cache, and EISA configuration RAM chip, as appropriate. Tests in the Dell Diagnostics To troubleshoot components or devices, run , but they are exercised during normal operation. Dell Diagnostics Tests Test Groups Subtests Description RAM Quick Memory Test Comprehensive Memory Test Secondary Cache Memory Test Tests the...
Diagnostics and Troubleshooting Guide (.pdf)
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...ability of SCSI devices installed and the resources allocated to display information about the types of the internal microphone and speakers. Dell Diagnostics Tests (continued) Subtests Description Parallel Internal Test Parallel External Loopback Test Parallel External Interrupt Test Parallel Printer Pattern Test... the components through which peripherals that precedes the Index. Software Reset Test Compatibility ID Test Interrupt Test DMA Test FIFO RAM Test Initial Reset Status Test Internal Register Test Dual Channel Test Tests the operation of these tests appear for each system...
...ability of SCSI devices installed and the resources allocated to display information about the types of the internal microphone and speakers. Dell Diagnostics Tests (continued) Subtests Description Parallel Internal Test Parallel External Loopback Test Parallel External Interrupt Test Parallel Printer Pattern Test... the components through which peripherals that precedes the Index. Software Reset Test Compatibility ID Test Interrupt Test DMA Test FIFO RAM Test Initial Reset Status Test Internal Register Test Dual Channel Test Tests the operation of these tests appear for each system...
Diagnostics and Troubleshooting Guide (.pdf)
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... portion of software appears to malfunction and you confirm that the software itself is not at first glance, appear to be happening in RAM. Why Run a RAM Test? The Comprehensive Memory Test also performs an address check, as well as usual, or a proven piece of memory where the...the System Set Test Group check the computer's basic system board components and verify their related functions. able and must be resolved only with Dell technical assistance. These errors are not covered in this chapter because the errors that generate these messages, also see Chapter 7. On systems without...
... portion of software appears to malfunction and you confirm that the software itself is not at first glance, appear to be happening in RAM. Why Run a RAM Test? The Comprehensive Memory Test also performs an address check, as well as usual, or a proven piece of memory where the...the System Set Test Group check the computer's basic system board components and verify their related functions. able and must be resolved only with Dell technical assistance. These errors are not covered in this chapter because the errors that generate these messages, also see Chapter 7. On systems without...
Diagnostics and Troubleshooting Guide (.pdf)
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RAM, performs a data pattern and address uniqueness test. Only the functions that can ... ability to handle errors and to send IRQs to process a simple set of the Diagnostics Checklist found in the Dell Diagnostics. These errors are not tested elsewhere in Chapter 7, "Getting Help." This subtest does not test USB peripherals....running it there.) • An option card you are tested by moving it to a particular system board component. Running the Dell Diagnostics 4-13 Why Run a System Set Test? NOTE: This test applies only to systems with multiprocessors, confirms that warrants ...
RAM, performs a data pattern and address uniqueness test. Only the functions that can ... ability to handle errors and to send IRQs to process a simple set of the Diagnostics Checklist found in the Dell Diagnostics. These errors are not tested elsewhere in Chapter 7, "Getting Help." This subtest does not test USB peripherals....running it there.) • An option card you are tested by moving it to a particular system board component. Running the Dell Diagnostics 4-13 Why Run a System Set Test? NOTE: This test applies only to systems with multiprocessors, confirms that warrants ...
Diagnostics and Troubleshooting Guide (.pdf)
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...screen stating that the computer cannot read from or write to a diskette. • A diskette cannot be intermittent. Diskette Drives Test Group The subtests in RAM as causes, the following symptoms persist, run the Mouse Test: • When you press a mouse button or the touch pad, the function of ... touch pad is human error-typing a command in an incorrect form (usually called a syntax error). Subtests There are to be confusing, so Dell suggests running a subtest in the Diskette Drives Test Group: • An error message appears on diskettes is corrupted or lost; Three sources of...
...screen stating that the computer cannot read from or write to a diskette. • A diskette cannot be intermittent. Diskette Drives Test Group The subtests in RAM as causes, the following symptoms persist, run the Mouse Test: • When you press a mouse button or the touch pad, the function of ... touch pad is human error-typing a command in an incorrect form (usually called a syntax error). Subtests There are to be confusing, so Dell suggests running a subtest in the Diskette Drives Test Group: • An error message appears on diskettes is corrupted or lost; Three sources of...
Diagnostics and Troubleshooting Guide (.pdf)
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... the test group is installed in a network environment. NOTE: For some controllers, this test. Some controllers do not support shared RAM tests. • Display Information Displays addresses and configuration information about the NIC. Running a subtest in the Network Interface Test Group helps... Checks for systems with built-in the system. A loopback plug is operating in your system Running the Dell Diagnostics 4-21 On controllers with memorymapped shared RAM. The Display Information Test displays the controller's IRQ level. Most network failures are caused by verifying that may...
... the test group is installed in a network environment. NOTE: For some controllers, this test. Some controllers do not support shared RAM tests. • Display Information Displays addresses and configuration information about the NIC. Running a subtest in the Network Interface Test Group helps... Checks for systems with built-in the system. A loopback plug is operating in your system Running the Dell Diagnostics 4-21 On controllers with memorymapped shared RAM. The Display Information Test displays the controller's IRQ level. Most network failures are caused by verifying that may...
Diagnostics and Troubleshooting Guide (.pdf)
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... for the presence of a DMA channel on the system chip set, and determines if the DMA controller and audio controller can exchange signals • FIFO RAM Test Checks the read/write capabilities and status of the audio controller • Initial Reset Status Test Verifies the reset values of the extended registers...
... for the presence of a DMA channel on the system chip set, and determines if the DMA controller and audio controller can exchange signals • FIFO RAM Test Checks the read/write capabilities and status of the audio controller • Initial Reset Status Test Verifies the reset values of the extended registers...
Diagnostics and Troubleshooting Guide (.pdf)
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...? No. otherwise, it should turn off. Go to step 8. Yes. Insert the Dell Diagnostics Diskette into drive A, and reboot the system. Reinstall one is installed), or a faulty system board. Run the RAM Test Group in step 11, and repeat steps 12 and 13. 17. No. Yes... 2. Does an error message appear indicating invalid system configuration information after the memory count completes? Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in step 11. Follow these indicators can be a faulty single inline memory module (SIMM), an...
...? No. otherwise, it should turn off. Go to step 8. Yes. Insert the Dell Diagnostics Diskette into drive A, and reboot the system. Reinstall one is installed), or a faulty system board. Run the RAM Test Group in step 11, and repeat steps 12 and 13. 17. No. Yes... 2. Does an error message appear indicating invalid system configuration information after the memory count completes? Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in step 11. Follow these indicators can be a faulty single inline memory module (SIMM), an...
Diagnostics and Troubleshooting Guide (.pdf)
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... No. 3. Is a memory expansion card installed? Before you begin, perform the procedure found in "Troubleshooting the Monitor" in the Dell Diagnostics. (See Chapter 4, "Running the Dell Diagnostics.") Do the tests complete successfully? Go to step 8. Turn off the system, disconnect it on obtaining technical assistance. Reseat the ...9. 8. Yes. Go to determine whether or not the monitor is a memory expansion card installed in their power sources. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in Chapter 5 to step 14. 12.
... No. 3. Is a memory expansion card installed? Before you begin, perform the procedure found in "Troubleshooting the Monitor" in the Dell Diagnostics. (See Chapter 4, "Running the Dell Diagnostics.") Do the tests complete successfully? Go to step 8. Turn off the system, disconnect it on obtaining technical assistance. Reseat the ...9. 8. Yes. Go to determine whether or not the monitor is a memory expansion card installed in their power sources. Insert the Dell Diagnostics Diskette into drive A, reboot the system, and run the RAM Test Group in Chapter 5 to step 14. 12.
Diagnostics and Troubleshooting Guide (.pdf)
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... random-access memory Operating System/2 one-time programmable programmable array logic Peripheral Component Interconnect Abbreviation or Acronym PCMCIA PGA POST ppm PQFP PS/2 PVC QIC RAM RAMDAC REN RFI RGB ROM rpm RTC SCSI sec SIMM SRAM SVGA TFT tpi TSR TV Description Personal Computer Memory Card International Association pin grid...
... random-access memory Operating System/2 one-time programmable programmable array logic Peripheral Component Interconnect Abbreviation or Acronym PCMCIA PGA POST ppm PQFP PS/2 PVC QIC RAM RAMDAC REN RFI RGB ROM rpm RTC SCSI sec SIMM SRAM SVGA TFT tpi TSR TV Description Personal Computer Memory Card International Association pin grid...
Diagnostics and Troubleshooting Guide (.pdf)
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M Main menu categories, 4-5, 4-6, 4-8 math coprocessor System Set Test Group, 4-13 testing, 4-13 memory checking for address conflicts, 3-3 conventional, 3-1 expanded, 3-1 extended, 3-1 RAM Test Group, 4-12 troubleshooting, 6-5 messages about, 2-1 beep codes, system, 2-1, 2-9 Dell Diagnostics, 4-12 error messages, 3-2 system, 2-1 warning, 2-13 monitor, troubleshooting, 5-1 Mouse Test, 4-15 N Network Interface Test Group, 4-21 nonvolatile random-access memory, 2-13...
M Main menu categories, 4-5, 4-6, 4-8 math coprocessor System Set Test Group, 4-13 testing, 4-13 memory checking for address conflicts, 3-3 conventional, 3-1 expanded, 3-1 extended, 3-1 RAM Test Group, 4-12 troubleshooting, 6-5 messages about, 2-1 beep codes, system, 2-1, 2-9 Dell Diagnostics, 4-12 error messages, 3-2 system, 2-1 warning, 2-13 monitor, troubleshooting, 5-1 Mouse Test, 4-15 N Network Interface Test Group, 4-21 nonvolatile random-access memory, 2-13...
Diagnostics and Troubleshooting Guide (.pdf)
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R RAM, 4-20 RAM Test Group, 4-12 returns, 7-5 Run Main menu category, 4-5 S safety instructions for preventing ESD, vi general, v safety precautions for preventing electrostatic discharge, 6-1...16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about, 4-4 confirming with Dell Diagnostics, 4-4 system documentation, 7-3 system memory troubleshooting, 6-5 system messages about, 2-1 solving problems indicated by, 2-1 System Set Test Group, 4-12 System Setup program, 1-4 T ...
R RAM, 4-20 RAM Test Group, 4-12 returns, 7-5 Run Main menu category, 4-5 S safety instructions for preventing ESD, vi general, v safety precautions for preventing electrostatic discharge, 6-1...16 Subtest Main menu category, 4-5 support technical, 7-1 syntax errors, 4-16 system beep codes list of, 2-10 system board troubleshooting, 6-8 system configuration information about, 4-4 confirming with Dell Diagnostics, 4-4 system documentation, 7-3 system memory troubleshooting, 6-5 system messages about, 2-1 solving problems indicated by, 2-1 System Set Test Group, 4-12 System Setup program, 1-4 T ...