Dell Technology Guide
Page 20
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
Dell Technology Guide
Page 107
... is displayed when the computer stops responding, write down the message. Press and hold the power button for a laptop computer to ensure that power is off and components will reset when the power is turned back on. This will be lost. The error reporting dialog box will be displayed...a Battery" on page 125 • Your system administrator • support.dell.com. FOR MORE INFORMATION: To learn more about shutting down with active programs will help you have shut down your computer. If an existing problem does not reappear when you start your computer in Safe Mode if you...
... is displayed when the computer stops responding, write down the message. Press and hold the power button for a laptop computer to ensure that power is off and components will reset when the power is turned back on. This will be lost. The error reporting dialog box will be displayed...a Battery" on page 125 • Your system administrator • support.dell.com. FOR MORE INFORMATION: To learn more about shutting down with active programs will help you have shut down your computer. If an existing problem does not reappear when you start your computer in Safe Mode if you...
Dell Technology Guide
Page 128
... how menus and windows appear to improve your computer's performance: Manage startup programs - and adjust battery usage for errors or problem areas. advanced security tool to perform maintenance and improve performance on your computer. Advanced tools - disable some of the available options... to manage and update system security for on your computer resumes from power-saving settings more efficiently; Adjust visual effects - index options to system tools, such as Event Viewer and System Information. provides...
... how menus and windows appear to improve your computer's performance: Manage startup programs - and adjust battery usage for errors or problem areas. advanced security tool to perform maintenance and improve performance on your computer. Advanced tools - disable some of the available options... to manage and update system security for on your computer resumes from power-saving settings more efficiently; Adjust visual effects - index options to system tools, such as Event Viewer and System Information. provides...
Dell Technology Guide
Page 272
... down the information displayed on the screen and look for the message in the System Messages list or in conjunction with the power lights. Dell Diagnostics can also indicate internal power problems. See your system board, keyboard, display, memory, hard drive, etc. This light can also be resolved. Use the Hardware Troubleshooter to be...
... down the information displayed on the screen and look for the message in the System Messages list or in conjunction with the power lights. Dell Diagnostics can also indicate internal power problems. See your system board, keyboard, display, memory, hard drive, etc. This light can also be resolved. Use the Hardware Troubleshooter to be...
Dell Technology Guide
Page 274
... cable are : - Remove and then reinstall the memory modules (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem may be used to verify that the electrical outlet is set to the system board (see the documentation shipped...
... cable are : - Remove and then reinstall the memory modules (see the Service Manual for your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem may be used to verify that the electrical outlet is set to the system board (see the documentation shipped...
Dell Technology Guide
Page 277
...This message applies to notebook computers that the configuration information for the hard drive is correct (see "Running the Dell Diagnostics" on page 308). See "Drive Problems" on page 292. R E A D F A I L U R E O N I N ... System Setup Program" on page 292. N O B O O T S E C T O R O N H A R D - S H U T D O W N F A I V E - POWER WARNING MESSAGES HAVE BEEN DISABLED. See "Lockups and Software Problems" on page 308). See "Lockups and Software Problems" on page 281). MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - P R E S S F 5 T O R U N O N B O A R D ...
...This message applies to notebook computers that the configuration information for the hard drive is correct (see "Running the Dell Diagnostics" on page 308). See "Drive Problems" on page 292. R E A D F A I L U R E O N I N ... System Setup Program" on page 292. N O B O O T S E C T O R O N H A R D - S H U T D O W N F A I V E - POWER WARNING MESSAGES HAVE BEEN DISABLED. See "Lockups and Software Problems" on page 308). See "Lockups and Software Problems" on page 281). MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - P R E S S F 5 T O R U N O N B O A R D ...
Dell Technology Guide
Page 278
...E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I L E D - THE COMPUTER IS DOCKED AND ONLY BATTERY POWER IS DETECTED. STRIKE THE F1 KEY TO SHUTDOWN. Contact Dell for instructions, see "Entering the System Setup Program" on page 308). TI M E - THE SYSTEM CAN ONLY BOOT WITH A 130...SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. D A Y N O T S E T - P R O G R A M - If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM...
...E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I L E D - THE COMPUTER IS DOCKED AND ONLY BATTERY POWER IS DETECTED. STRIKE THE F1 KEY TO SHUTDOWN. Contact Dell for instructions, see "Entering the System Setup Program" on page 308). TI M E - THE SYSTEM CAN ONLY BOOT WITH A 130...SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. D A Y N O T S E T - P R O G R A M - If the problem persists, replace the CMOS battery. THE AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM...
Dell Technology Guide
Page 280
... THE SYSTEM FAN VENTS. Run the Dell Diagnostics (see "Contacting Dell" on page 281). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN T H E S YS T E M I S N O T S U P P O R T E D . - Contact Dell for your computer). Ensure that the processor...ADAPTER TYPE CANNOT BE DETERMINED. YOUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN EXPECTED. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I N U E . - Then select the option that best describes the problem and follow the remaining troubleshooting steps. 280 Troubleshooting...
... THE SYSTEM FAN VENTS. Run the Dell Diagnostics (see "Contacting Dell" on page 281). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN T H E S YS T E M I S N O T S U P P O R T E D . - Contact Dell for your computer). Ensure that the processor...ADAPTER TYPE CANNOT BE DETERMINED. YOUR SYSTEM AUTOMATICALLY POWERED OFF BECAUSE IT BECAME WARMER THAN EXPECTED. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I N U E . - Then select the option that best describes the problem and follow the remaining troubleshooting steps. 280 Troubleshooting...
Dell Technology Guide
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...stream of your computer's Documentation and see "Running the Dell Diagnostics" on power management modes. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I C S - See "Windows Hardware Troubleshooter" on page 281. See "Running the Dell Diagnostics" on page 280. C H E C K...Problems R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Problems Writing to the optical. See "Configuring Your Power Settings" on page 299. Optical Drive Problems NOTE: High-speed optical drive vibration is interrupted, an error occurs. Hard Drive Problems...
...stream of your computer's Documentation and see "Running the Dell Diagnostics" on power management modes. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I C S - See "Windows Hardware Troubleshooter" on page 281. See "Running the Dell Diagnostics" on page 280. C H E C K...Problems R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Problems Writing to the optical. See "Configuring Your Power Settings" on page 299. Optical Drive Problems NOTE: High-speed optical drive vibration is interrupted, an error occurs. Hard Drive Problems...
Dell Technology Guide
Page 294
... a key on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with your computer... Programs→ Accessories→ Program Compatibility 2 Follow the instructions on page 337. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that...off), and then restart your computer. See the software documentation for at www.dell.com/regulatory_compliance. For additional safety best practices information, see if that the device ...
... a key on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with your computer... Programs→ Accessories→ Program Compatibility 2 Follow the instructions on page 337. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that...off), and then restart your computer. See the software documentation for at www.dell.com/regulatory_compliance. For additional safety best practices information, see if that the device ...
Dell Technology Guide
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... . R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C H E C K T H E N E T W O R K L I N G S - Replace the network cable. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Network Problems CAUTION: Before you begin any of the procedures...
... . R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows Hardware Troubleshooter" on page 280. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C H E C K T H E N E T W O R K L I N G S - Replace the network cable. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Network Problems CAUTION: Before you begin any of the procedures...
Dell Technology Guide
Page 297
..." on the keyboard, move the mouse, or press the power button to the same power strip Troubleshooting 297 I F T H E P O W E R L I G H T I N G A M B E R - Press a key on page 275. I F T H E P O W E R L I G H T I N G B L U E - I F T H E P O W E R L I G H T I S B L I N K I S O F F - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is set to the system board (see the Service...
..." on the keyboard, move the mouse, or press the power button to the same power strip Troubleshooting 297 I F T H E P O W E R L I G H T I N G A M B E R - Press a key on page 275. I F T H E P O W E R L I G H T I N G B L U E - I F T H E P O W E R L I G H T I S B L I N K I S O F F - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is set to the system board (see the Service...
Dell Technology Guide
Page 298
... DRIVER. - 298 Troubleshooting For a USB printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at...
... DRIVER. - 298 Troubleshooting For a USB printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at...
Dell Technology Guide
Page 302
.... If you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor power cables to determine if the monitor's power cable is defective. • Check the connectors for bent or broken pins (it is connected as a lamp. 302 Troubleshooting TE...U T L E T - Video and Monitor Problems CAUTION: Before you remove the card, store it in this section, follow the safety instructions shipped with another device, such as shown on the keyboard or move the mouse to support.dell.com. The Screen is required for monitor cable connectors...
.... If you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor power cables to determine if the monitor's power cable is defective. • Check the connectors for bent or broken pins (it is connected as a lamp. 302 Troubleshooting TE...U T L E T - Video and Monitor Problems CAUTION: Before you remove the card, store it in this section, follow the safety instructions shipped with another device, such as shown on the keyboard or move the mouse to support.dell.com. The Screen is required for monitor cable connectors...
Dell Technology Guide
Page 304
... computer is plugged into a power strip, ensure that the power strip is turned on the back of the procedures in known working by testing it with your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Contact Dell (see the Regulatory Compliance...
... computer is plugged into a power strip, ensure that the power strip is turned on the back of the procedures in known working by testing it with your computer). • If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Contact Dell (see the Regulatory Compliance...
Dell Technology Guide
Page 350
Hard drive speed is synchronized with most Windows software packages. RTC - Battery-powered clock on your computer that keeps the date and time after it first. serial ATA - The SCSI can rename a shortcut icon. A type of the ... and configure hardware and software. synchronous dynamic random-access memory - An I/O port often used to your computer when you access Dell Support at support.dell.com or when you call Dell for troubleshooting problems. S SAS - setup program - Shortcut icons do not change the location of the ATA (IDE) interface. SIM - serial attached SCSI ...
Hard drive speed is synchronized with most Windows software packages. RTC - Battery-powered clock on your computer that keeps the date and time after it first. serial ATA - The SCSI can rename a shortcut icon. A type of the ... and configure hardware and software. synchronous dynamic random-access memory - An I/O port often used to your computer when you access Dell Support at support.dell.com or when you call Dell for troubleshooting problems. S SAS - setup program - Shortcut icons do not change the location of the ATA (IDE) interface. SIM - serial attached SCSI ...
Setup Guide
Page 5
...Inspiron One 16 Right View Features 16 Right Panel Buttons and Connectors 18 Left View Features 20 Using the Optical Drive 22 Back View Features 24 Back Panel Connectors 26 Display Features 28 Software Features 30 Dell Dock 34 Solving Problems 35 Beep Codes 35 Network Problems 36 Power Problems 37 Memory Problems... 38 Lockups and Software Problems 39 Using Support Tools 41 Dell Support Center 41 System Messages 42 Hardware ...
...Inspiron One 16 Right View Features 16 Right Panel Buttons and Connectors 18 Left View Features 20 Using the Optical Drive 22 Back View Features 24 Back Panel Connectors 26 Display Features 28 Software Features 30 Dell Dock 34 Solving Problems 35 Beep Codes 35 Network Problems 36 Power Problems 37 Memory Problems... 38 Lockups and Software Problems 39 Using Support Tools 41 Dell Support Center 41 System Messages 42 Hardware ...
Setup Guide
Page 38
Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The link integrity and network activity lights on the integrated network connector lets you verify that ... for wireless connections. Indicates no activity on the network. • Off - The cable is loose or damaged. • Check the cable to ensure it is powered on and connected to your data source (cable modem or network hub). • Interference may be blocking or interrupting your wireless router to the wireless...
Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The link integrity and network activity lights on the integrated network connector lets you verify that ... for wireless connections. Indicates no activity on the network. • Off - The cable is loose or damaged. • Check the cable to ensure it is powered on and connected to your data source (cable modem or network hub). • Interference may be blocking or interrupting your wireless router to the wireless...
Setup Guide
Page 39
... indicate the error. The system board cannot start initialization. Solving Problems Power Problems If the power light is working by testing it with another device, such as a lamp. • If the problem persists, contact Dell (see "Contacting Dell" on page 60). Also bypass power protection devices, power strips, and power extension cables to resume normal operation. The computer is in...
... indicate the error. The system board cannot start initialization. Solving Problems Power Problems If the power light is working by testing it with another device, such as a lamp. • If the problem persists, contact Dell (see "Contacting Dell" on page 60). Also bypass power protection devices, power strips, and power extension cables to resume normal operation. The computer is in...
Setup Guide
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I Internet connection 12 ISP Internet Service Provider 12 L line-in connector 19 M media card reader 19 memory minimum and maximum 65 memory problems solving 38 Memory Stick reader 19 memory support 65 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 36 network speed testing 36 P physical specifications 66 ports and connectors 65 power button and light 17 power problems, solving 37 power specifications 66 problems, solving 35 processor 64 products information and purchasing 57 Index 71
I Internet connection 12 ISP Internet Service Provider 12 L line-in connector 19 M media card reader 19 memory minimum and maximum 65 memory problems solving 38 Memory Stick reader 19 memory support 65 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 36 network speed testing 36 P physical specifications 66 ports and connectors 65 power button and light 17 power problems, solving 37 power specifications 66 problems, solving 35 processor 64 products information and purchasing 57 Index 71