Setup Guide
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... AMD, AMD Athlon, and ATI Mobility Radeon are either trademarks or registered trademarks of Dell Inc. Bluetooth is strictly forbidden. and is used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Solution Station, and DellConnect are registered trademarks and Core is a trademark of Intel ...Trademarks used in the United States and/or other countries; Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of Dell Inc.; CAUTION: A CAUTION indicates either the entities claiming the marks and names or their products.
... AMD, AMD Athlon, and ATI Mobility Radeon are either trademarks or registered trademarks of Dell Inc. Bluetooth is strictly forbidden. and is used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Solution Station, and DellConnect are registered trademarks and Core is a trademark of Intel ...Trademarks used in the United States and/or other countries; Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of Dell Inc.; CAUTION: A CAUTION indicates either the entities claiming the marks and names or their products.
Setup Guide
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Contents Using Support Tools 52 Dell Support Center 52 My Dell Downloads 53 System Messages 53 Hardware Troubleshooter 55 Dell Diagnostics 56 Restoring Your Operating System 60 System Restore 61 Dell DataSafe Local Backup 62 System Recovery Media 65 Dell Factory Image Restore 66 Getting Help 68 Technical Support and Customer Service 69 DellConnect 69 Online...
Contents Using Support Tools 52 Dell Support Center 52 My Dell Downloads 53 System Messages 53 Hardware Troubleshooter 55 Dell Diagnostics 56 Restoring Your Operating System 60 System Restore 61 Dell DataSafe Local Backup 62 System Recovery Media 65 Dell Factory Image Restore 66 Getting Help 68 Technical Support and Customer Service 69 DellConnect 69 Online...
Setup Guide
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Setting Up Your Inspiron One To set up a new connection or network→ Connect to the Internet window appears. In the search box, type network, and then click Network and ... use the setup information provided by country. If you do not know which type of connection to select, click Help me choose or contact your ISP to the Internet wizard can help you get one. NOTE: If you cannot connect to the Internet but have successfully connected in your ISP information ready. If...
Setting Up Your Inspiron One To set up a new connection or network→ Connect to the Internet window appears. In the search box, type network, and then click Network and ... use the setup information provided by country. If you do not know which type of connection to select, click Help me choose or contact your ISP to the Internet wizard can help you get one. NOTE: If you cannot connect to the Internet but have successfully connected in your ISP information ready. If...
Setup Guide
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Using Your Inspiron One Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. After connecting to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can access websites, setup an e-mail account, upload or download files, and so on. 40 This feature helps keep your Dell computer secure by learning...
Using Your Inspiron One Software Features FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. After connecting to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can access websites, setup an e-mail account, upload or download files, and so on. 40 This feature helps keep your Dell computer secure by learning...
Setup Guide
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...for fast upload/download speeds. Dell DataSafe Online Backup NOTE: Dell DataSafe Online may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (optional). For more information, go to organize and create music and video files that helps protect your own CDs/DVDs/... desktop. 2. You can be available in the notification area of your computer using a password‑protected account. Using Your Inspiron One Entertainment and Multimedia You can download or copy pictures and video files from catastrophic incidents like theft, fire, or natural disasters. Double...
...for fast upload/download speeds. Dell DataSafe Online Backup NOTE: Dell DataSafe Online may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (optional). For more information, go to organize and create music and video files that helps protect your own CDs/DVDs/... desktop. 2. You can be available in the notification area of your computer using a password‑protected account. Using Your Inspiron One Entertainment and Multimedia You can download or copy pictures and video files from catastrophic incidents like theft, fire, or natural disasters. Double...
Setup Guide
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... properly. --Verify that the device drivers do not conflict with the operating system installed on your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell. 51 See the software documentation for troubleshooting information: --Ensure that your computer. --Ensure that the program is displayed to run the software.
... properly. --Verify that the device drivers do not conflict with the operating system installed on your computer meets the minimum hardware requirements needed to help in troubleshooting when contacting Dell. 51 See the software documentation for troubleshooting information: --Ensure that your computer. --Ensure that the program is displayed to run the software.
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...'s model number, service tag, express service code, and service contact information. To launch the application, click the icon in the notification area of your desktop. INSPIRON Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need.
...'s model number, service tag, express service code, and service contact information. To launch the application, click the icon in the notification area of your desktop. INSPIRON Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need.
Setup Guide
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... for reinstallation or create your computer has an issue or error, it may not be available in the following examples, see "Contacting Dell" on page 75) for assistance. Alternatively you identify the cause and action needed to complete the boot routine three consecutive times for... system have failed at checkpoint [nnnn]. Go to register and download the software. 3. For help you could contact Dell (see the documentation for the same error. Contact Dell (see "Contacting Dell" on your new Dell computer do not include a backup CD or DVD. Reinstall the software or create a backup ...
... for reinstallation or create your computer has an issue or error, it may not be available in the following examples, see "Contacting Dell" on page 75) for assistance. Alternatively you identify the cause and action needed to complete the boot routine three consecutive times for... system have failed at checkpoint [nnnn]. Go to register and download the software. 3. For help you could contact Dell (see the documentation for the same error. Contact Dell (see "Contacting Dell" on your new Dell computer do not include a backup CD or DVD. Reinstall the software or create a backup ...
Setup Guide
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...indicate a potential hard drive problem - A parameter out of them. Use an external power source to function properly. To start the search. 3. Dell recommends that you can use the Hardware Troubleshooter to start the Hardware Troubleshooter: 1. In the search results, select the option that a parameter has exceeded... troubleshooting steps. 55 Type hardware troubleshooter in the search field and press to resolve the incompatibility. Click Start → Help and Support. 2. USB over current error - Disconnect the USB device. Your USB device needs more power for assistance.
...indicate a potential hard drive problem - A parameter out of them. Use an external power source to function properly. To start the search. 3. Dell recommends that you can use the Hardware Troubleshooter to start the Hardware Troubleshooter: 1. In the search results, select the option that a parameter has exceeded... troubleshooting steps. 55 Type hardware troubleshooter in the search field and press to resolve the incompatibility. Click Start → Help and Support. 2. USB over current error - Disconnect the USB device. Your USB device needs more power for assistance.
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Using Support Tools NOTE: The Service Tag for one time only. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer is displayed at the top of .... then, shut down and restart the computer. Insert the Drivers and Utilities disc. 2. When the DELL™ logo appears, press immediately. NOTE: The next steps change the boot sequence for your computer. 1. The Service Tag helps you identify your computer and try again. NOTE: If you wait too long and the operating...
Using Support Tools NOTE: The Service Tag for one time only. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer is displayed at the top of .... then, shut down and restart the computer. Insert the Drivers and Utilities disc. 2. When the DELL™ logo appears, press immediately. NOTE: The next steps change the boot sequence for your computer. 1. The Service Tag helps you identify your computer and try again. NOTE: If you wait too long and the operating...
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...to start the CD menu and press to run. 8. The Service Tag helps you identify your computer is encountered during a test, a message appears with an error code and a description of each test screen. To exit the Dell Diagnostics and restart the computer, click Exit. 11. Using Support Tools ...listed, select the version appropriate for assistance. Select the Boot from CD-ROM option from the numbered list. Select the test you contact Dell. 9. Remove the Drivers and Utilities disc. 59 If multiple versions are complete, close the test screen to return to the Choose An...
...to start the CD menu and press to run. 8. The Service Tag helps you identify your computer is encountered during a test, a message appears with an error code and a description of each test screen. To exit the Dell Diagnostics and restart the computer, click Exit. 11. Using Support Tools ...listed, select the version appropriate for assistance. Select the Boot from CD-ROM option from the numbered list. Select the test you contact Dell. 9. Remove the Drivers and Utilities disc. 59 If multiple versions are complete, close the test screen to return to the Choose An...
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... may not be available in all countries. NOTE: Some of online services available at the computer so that pertain to run Dell Diagnostics. 3. INSPIRON Getting Help If you experience a problem with your computer, you do not have not resolved the problem, see "Before You Call" ... assist you with installation and troubleshooting procedures. Use Dell's extensive suite of the services are not always available in all locations outside the continental U.S. See "Dell Diagnostics" on page 56 for procedures on page 43 for help with any necessary procedures. If the preceding steps have...
... may not be available in all countries. NOTE: Some of online services available at the computer so that pertain to run Dell Diagnostics. 3. INSPIRON Getting Help If you experience a problem with your computer, you do not have not resolved the problem, see "Before You Call" ... assist you with installation and troubleshooting procedures. Use Dell's extensive suite of the services are not always available in all locations outside the continental U.S. See "Dell Diagnostics" on page 56 for procedures on page 43 for help with any necessary procedures. If the preceding steps have...
Setup Guide
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... see the contact information for your region or go to www.dell.com/DellConnect. 69 DellConnect DellConnect™ is available to answer your questions about Dell hardware. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband...
... see the contact information for your region or go to www.dell.com/DellConnect. 69 DellConnect DellConnect™ is available to answer your questions about Dell hardware. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband...
Setup Guide
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Getting Help Online Services You can learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only...
Getting Help Online Services You can learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only...
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...the telephone number to call for your region, see "Contacting Dell" on page 75. 71 If you have ordered, you can call the automated order-status service. Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order, such... as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to locate and report on...
...the telephone number to call for your region, see "Contacting Dell" on page 75. 71 If you have ordered, you can call the automated order-status service. Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order, such... as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to locate and report on...
Setup Guide
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...any data on the hard drive and on any other storage device in the original (or equivalent) packing materials. Include a copy of your return. 1. Dell is for the return. 3. Remove any and all items being returned (AC adapter cable, software, guides, and so on) if the return is ...not responsible for insuring any product returned, and you assume the risk of the box. You are not accepted. Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all confidential, proprietary and personal information, as well as removable media, such as follows:...
...any data on the hard drive and on any other storage device in the original (or equivalent) packing materials. Include a copy of your return. 1. Dell is for the return. 3. Remove any and all items being returned (AC adapter cable, software, guides, and so on) if the return is ...not responsible for insuring any product returned, and you assume the risk of the box. You are not accepted. Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all confidential, proprietary and personal information, as well as removable media, such as follows:...
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You may also be asked for your computer can be found on a label at the back of your computer). Locating Your Service Tag and Express Service Code The Service Tag and Express Service Code for your Service Tag (located at the back of your computer. 1 Service Tag and Express Service Code 1 73 The code helps Dell's automatedsupport telephone system direct your Express Service Code ready when you call more efficiently. Getting Help Before You Call NOTE: Have your call .
You may also be asked for your computer can be found on a label at the back of your computer). Locating Your Service Tag and Express Service Code The Service Tag and Express Service Code for your Service Tag (located at the back of your computer. 1 Service Tag and Express Service Code 1 73 The code helps Dell's automatedsupport telephone system direct your Express Service Code ready when you call more efficiently. Getting Help Before You Call NOTE: Have your call .
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... • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you call Dell for assistance and call from a telephone at the computer itself. Yes /No •... Network, version, and network adapter: • Programs and versions: 74 Getting Help Remember to type some commands at the keyboard, relay detailed...
... • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you call Dell for assistance and call from a telephone at the computer itself. Yes /No •... Network, version, and network adapter: • Programs and versions: 74 Getting Help Remember to type some commands at the keyboard, relay detailed...
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NOTE: If you do not have an active Internet connection, you performed: Getting Help Contacting Dell For customers in your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. Select the appropriate service or support link... troubleshooting procedures you can find contact information on your country or region. 3. Go to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of each file. Availability varies by country and product...
NOTE: If you do not have an active Internet connection, you performed: Getting Help Contacting Dell For customers in your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. Select the appropriate service or support link... troubleshooting procedures you can find contact information on your country or region. 3. Go to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of each file. Availability varies by country and product...
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readme files access technical support and product help check on support.dell.com or to : find your computer the Dell Support Center. Finding More Information and Resources If you need to contact technical support find drivers and downloads; only), Safety instructions,...documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance the back of your computer review Warranty information, Terms and Conditions (U.S. To launch the Dell Support Center, click the icon in the notification area of your Service Tag/Express ...
readme files access technical support and product help check on support.dell.com or to : find your computer the Dell Support Center. Finding More Information and Resources If you need to contact technical support find drivers and downloads; only), Safety instructions,...documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance the back of your computer review Warranty information, Terms and Conditions (U.S. To launch the Dell Support Center, click the icon in the notification area of your Service Tag/Express ...
