Setup Guide
Page 4
... of the Blu-ray Disc Association; Microsoft, Windows, and the Windows start button logo are not applicable. Dell Inc. disclaims any proprietary interest in any references in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Solution Station, and DellConnect are trademarks of these materials in trademarks and trade names other countries; A00... in this document is strictly forbidden. All rights reserved. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem.
... of the Blu-ray Disc Association; Microsoft, Windows, and the Windows start button logo are not applicable. Dell Inc. disclaims any proprietary interest in any references in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Solution Station, and DellConnect are trademarks of these materials in trademarks and trade names other countries; A00... in this document is strictly forbidden. All rights reserved. Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem.
Setup Guide
Page 5
Contents Setting Up Your Inspiron One 5 Before Setting Up Your Computer 5 Connect the Keyboard and Mouse 6 Connect the AC Adapter 7 Connect the Network Cable (Optional 8 Adjust the Computer Stand 10 Set ... Inspiron One 22 Right View Features 22 Left View Features 24 Using the Optical Drive 26 Back View Features 28 Display Features 30 Using the Touch Screen (Optional 32 Software Features 36 Dell DataSafe Online Backup 37 Dell Dock (Optional 38 Solving Problems 39 Touch Screen Problems 39 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
Contents Setting Up Your Inspiron One 5 Before Setting Up Your Computer 5 Connect the Keyboard and Mouse 6 Connect the AC Adapter 7 Connect the Network Cable (Optional 8 Adjust the Computer Stand 10 Set ... Inspiron One 22 Right View Features 22 Left View Features 24 Using the Optical Drive 26 Back View Features 28 Display Features 30 Using the Touch Screen (Optional 32 Software Features 36 Dell DataSafe Online Backup 37 Dell Dock (Optional 38 Solving Problems 39 Touch Screen Problems 39 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems...
Setup Guide
Page 25
...supply. The light on the back of your computer. 6 Audio-in sleep/standby mode or there might be a problem with audio programs. 7 Hard drive activity light - Connects to a microphone or inputs signal for assistance. •...; Blinking amber - A blinking white light indicates hard drive activity. Contact Dell (see "Contacting Dell" on self-test (POST). Connects to a pair of data, never turn off when pressed. The computer is...: To avoid loss of headphones. Using Your Inspiron One 5 Audio-out/Headphone connector -
...supply. The light on the back of your computer. 6 Audio-in sleep/standby mode or there might be a problem with audio programs. 7 Hard drive activity light - Connects to a microphone or inputs signal for assistance. •...; Blinking amber - A blinking white light indicates hard drive activity. Contact Dell (see "Contacting Dell" on self-test (POST). Connects to a pair of data, never turn off when pressed. The computer is...: To avoid loss of headphones. Using Your Inspiron One 5 Audio-out/Headphone connector -
Setup Guide
Page 41
... service personnel should remove the computer cover. See the Service Manual at the factory, and does not require re-calibration. INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. To enable them, double-click the Flicks icon in the notification area...calibrate the touch screen, see "Using Support Tools" on page 47 or "Contacting Dell" on page 40. • The multi-touch feature may be supported by the application. 39 Touch Screen Problems Some or all multi-touch features are selected. • The touch screen is...
... service personnel should remove the computer cover. See the Service Manual at the factory, and does not require re-calibration. INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. To enable them, double-click the Flicks icon in the notification area...calibrate the touch screen, see "Using Support Tools" on page 47 or "Contacting Dell" on page 40. • The multi-touch feature may be supported by the application. 39 Touch Screen Problems Some or all multi-touch features are selected. • The touch screen is...
Setup Guide
Page 42
... screen starts losing its sensitivity - • Calibrate the touch screen (see "Touch Screen Calibration" on page 40). • The touch screen may have touch screen problems or if you change the screen resolution. Disconnect the power cable from the wall outlet. Touch Screen Calibration NOTE: It is recommended that you calibrate...
... screen starts losing its sensitivity - • Calibrate the touch screen (see "Touch Screen Calibration" on page 40). • The touch screen may have touch screen problems or if you change the screen resolution. Disconnect the power cable from the wall outlet. Touch Screen Calibration NOTE: It is recommended that you calibrate...
Setup Guide
Page 43
...If you installed or replaced the memory module, ensure that the memory module is seated properly. NOTE: To replace parts, see "Contacting Dell" on page 69) for assistance. Three Possible system board failure - Chipset error Four RAM read/write failure Five Real Time Clock failure...Video card or chip failure 41 If this occurs, write down the beep code and contact Dell™ (see the Service Manual at support.dell.com/manuals. Solving Problems Beep Code Possible Problem One Possible system board failure - Beep Codes Your computer might emit a series of beeps during start...
...If you installed or replaced the memory module, ensure that the memory module is seated properly. NOTE: To replace parts, see "Contacting Dell" on page 69) for assistance. Three Possible system board failure - Chipset error Four RAM read/write failure Five Real Time Clock failure...Video card or chip failure 41 If this occurs, write down the beep code and contact Dell™ (see the Service Manual at support.dell.com/manuals. Solving Problems Beep Code Possible Problem One Possible system board failure - Beep Codes Your computer might emit a series of beeps during start...
Setup Guide
Page 44
Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The link integrity light does not provide status for a wired network connection. A good connection exists between a ...
Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The link integrity light does not provide status for a wired network connection. A good connection exists between a ...
Setup Guide
Page 45
If the power light is solid white and the computer is on. • If the problem persists, contact Dell (see "Contacting Dell" on the keyboard, move the connected mouse, or press the power button to verify that the computer turns on properly. • Ensure that the ... power strips, and power extension cables to resume normal operation. 43 The computer is working by testing it back on. • If the problem persists, contact Dell (see "Contacting Dell" on the AC adapter is not responding - The computer resumes normal operation if it is off and then turn it with the system...
If the power light is solid white and the computer is on. • If the problem persists, contact Dell (see "Contacting Dell" on the keyboard, move the connected mouse, or press the power button to verify that the computer turns on properly. • Ensure that the ... power strips, and power extension cables to resume normal operation. 43 The computer is working by testing it back on. • If the problem persists, contact Dell (see "Contacting Dell" on the AC adapter is not responding - The computer resumes normal operation if it is off and then turn it with the system...
Setup Guide
Page 46
...connected to see if that hinders reception on page 69). 44 For assistance, contact Dell (see "Contacting Dell" on page 69). An unwanted signal is blinking amber - Solving Problems • If the display is not responding, press the power button until the computer...8226; If the problem persists, contact Dell (see "Contacting Dell" on page 69). If the power light is creating interference by interrupting or blocking other memory problems - • Run Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell (see "Contacting Dell" on your ...
...connected to see if that hinders reception on page 69). 44 For assistance, contact Dell (see "Contacting Dell" on page 69). An unwanted signal is blinking amber - Solving Problems • If the display is not responding, press the power button until the computer...8226; If the problem persists, contact Dell (see "Contacting Dell" on page 69). If the power light is creating interference by interrupting or blocking other memory problems - • Run Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell (see "Contacting Dell" on your ...
Setup Guide
Page 47
... a solid blue screen appears - Click the program that it runs in its documentation or on your keyboard or moving your computer. End the program: 1. Solving Problems Lockups and Software Problems If the computer does not start up -
... a solid blue screen appears - Click the program that it runs in its documentation or on your keyboard or moving your computer. End the program: 1. Solving Problems Lockups and Software Problems If the computer does not start up -
Setup Guide
Page 48
... or contact the software manufacturer for troubleshooting information: --Ensure that the program is displayed to help in troubleshooting when contacting Dell. In the welcome screen, click Next. 3. If you have other software problems - • Back up your computer meets the minimum hardware requirements needed to check the hard drive or CDs. •... for previous versions of Windows. 2. Follow the instructions on your computer. 46 --Ensure that is compatible with the operating system installed on the screen. Solving Problems To run the software.
... or contact the software manufacturer for troubleshooting information: --Ensure that the program is displayed to help in troubleshooting when contacting Dell. In the welcome screen, click Next. 3. If you have other software problems - • Back up your computer meets the minimum hardware requirements needed to check the hard drive or CDs. •... for previous versions of Windows. 2. Follow the instructions on your computer. 46 --Ensure that is compatible with the operating system installed on the screen. Solving Problems To run the software.
Setup Guide
Page 50
... software is not listed in the following examples, see "Contacting Dell" on the My Dell Downloads website. The computer failed to DownloadStore.dell.com/media. 2. Using Support Tools My Dell Downloads NOTE: My Dell Downloads may display a system message that will help in resolving this problem, please note this system have failed at booting this checkpoint...
... software is not listed in the following examples, see "Contacting Dell" on the My Dell Downloads website. The computer failed to DownloadStore.dell.com/media. 2. Using Support Tools My Dell Downloads NOTE: My Dell Downloads may display a system message that will help in resolving this problem, please note this system have failed at booting this checkpoint...
Setup Guide
Page 52
... power source to function properly. S.M.A.R.T error, possible hard drive failure. Your USB device needs more power for assistance. Dell recommends that best describes the problem and follow the remaining troubleshooting steps. 50 Click Start → Help and Support. 2. In the search results, select..., connect both of range may or may not indicate a potential hard drive problem - A parameter out of them. To start the search. 3. Disconnect the USB device. CAUTION - Contact Dell (see "Contacting Dell" on page 69) for it to connect the USB device, or if your...
... power source to function properly. S.M.A.R.T error, possible hard drive failure. Your USB device needs more power for assistance. Dell recommends that best describes the problem and follow the remaining troubleshooting steps. 50 Click Start → Help and Support. 2. In the search results, select..., connect both of range may or may not indicate a potential hard drive problem - A parameter out of them. To start the search. 3. Disconnect the USB device. CAUTION - Contact Dell (see "Contacting Dell" on page 69) for it to connect the USB device, or if your...
Setup Guide
Page 53
... Drivers and Utilities disc. This may not ship with your computer, perform the checks in "Lockups and Software Problems" on page 45 and run Dell Diagnostics before you want to test appears in the system setup program and is active. NOTE: The Drivers and... your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 69) for technical assistance. Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is known to be working properly. 2. Using Support Tools Dell Diagnostics If you experience a problem with your computer. It is recommended that is...
... Drivers and Utilities disc. This may not ship with your computer, perform the checks in "Lockups and Software Problems" on page 45 and run Dell Diagnostics before you want to test appears in the system setup program and is active. NOTE: The Drivers and... your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 69) for technical assistance. Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is known to be working properly. 2. Using Support Tools Dell Diagnostics If you experience a problem with your computer. It is recommended that is...
Setup Guide
Page 54
...Press any key to the Choose An Option window. then, shut down the error code and problem description and contact Dell (see "Contacting Dell" on your computer and try again. This will start Dell Diagnostics from the Drivers and Utilities disc. Press any key to start running the tests. Do ...you want to run Dell Diagnostics from the diagnostics utility partition on page 69) for assistance. 52 If a problem is displayed: "No problems have been found , run the remaining memory tests? Using Support Tools NOTE: If...
...Press any key to the Choose An Option window. then, shut down the error code and problem description and contact Dell (see "Contacting Dell" on your computer and try again. This will start Dell Diagnostics from the Drivers and Utilities disc. Press any key to start running the tests. Do ...you want to run Dell Diagnostics from the diagnostics utility partition on page 69) for assistance. 52 If a problem is displayed: "No problems have been found , run the remaining memory tests? Using Support Tools NOTE: If...
Setup Guide
Page 56
Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 69) for your computer when you contact Dell. 9. The Service Tag helps you want to proceed. 6. If multiple versions are complete, close the test screen to return to the Choose An ... a description of each test screen. NOTE: The Service Tag for assistance. Remove the Drivers and Utilities disc. 54 If a problem is displayed at the top of the problem. To exit Dell Diagnostics and restart the computer, click Exit. 11. Using Support Tools 4. Type 1 to start the CD menu and press to...
Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 69) for your computer when you contact Dell. 9. The Service Tag helps you want to proceed. 6. If multiple versions are complete, close the test screen to return to the Choose An ... a description of each test screen. NOTE: The Service Tag for assistance. Remove the Drivers and Utilities disc. 54 If a problem is displayed at the top of the problem. To exit Dell Diagnostics and restart the computer, click Exit. 11. Using Support Tools 4. Type 1 to start the CD menu and press to...
Setup Guide
Page 57
... Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System ...disc to reinstall only the operating system on your computer NOTE: The Operating System disc may not ship with your computer. INSPIRON...
... Use System Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System ...disc to reinstall only the operating system on your computer NOTE: The Operating System disc may not ship with your computer. INSPIRON...
Setup Guide
Page 59
...2. In the search box, type System Restore and press . 3. Create backup media of applications you received your computer. CAUTION: Although Dell Datasafe Local Backup is designed to install on the screen. Click Undo my last restoration, click Next and follow the instructions on your ...computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. Restoring Your Operating System Undoing the Last System Restore NOTE: Before you...
...2. In the search box, type System Restore and press . 3. Create backup media of applications you received your computer. CAUTION: Although Dell Datasafe Local Backup is designed to install on the screen. Click Undo my last restoration, click Next and follow the instructions on your ...computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. Restoring Your Operating System Undoing the Last System Restore NOTE: Before you...
Setup Guide
Page 63
...permanently deletes all data before using Dell Factory Image Restore. 61 NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see "Dell DataSafe Local Backup" on page 57) to restore your operating system. NOTE: Dell Factory Image Restore may not be...-including data files-are permanently deleted from the hard drive. This option restores your operating system problem. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your hard drive to restore your operating...
...permanently deletes all data before using Dell Factory Image Restore. 61 NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see "Dell DataSafe Local Backup" on page 57) to restore your operating system. NOTE: Dell Factory Image Restore may not be...-including data files-are permanently deleted from the hard drive. This option restores your operating system problem. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your hard drive to restore your operating...
Setup Guide
Page 65
...that the support staff can complete the following steps to run Dell™ Diagnostics. 3. If you do not have not resolved the problem, see "Before You Call" on page 68. 4. See "Solving Problems" on page 64 for help with installation and troubleshooting procedures....Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. See "Dell Diagnostics" on page 51 for information on how to diagnose and troubleshoot the problem: 1. INSPIRON Getting Help If you experience a problem with your computer is experiencing....
...that the support staff can complete the following steps to run Dell™ Diagnostics. 3. If you do not have not resolved the problem, see "Before You Call" on page 68. 4. See "Solving Problems" on page 64 for help with installation and troubleshooting procedures....Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. See "Dell Diagnostics" on page 51 for information on how to diagnose and troubleshoot the problem: 1. INSPIRON Getting Help If you experience a problem with your computer is experiencing....