Dell Technology Guide
Page 336
...beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Otherwise, record the contents of each file. Yes No Network, version, and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell...: Expansion cards: Are you performed: 336 Getting Help If the computer is connected to a printer, print each file before calling Dell. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the bottom or back of your operating system ...
...beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Otherwise, record the contents of each file. Yes No Network, version, and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell...: Expansion cards: Are you performed: 336 Getting Help If the computer is connected to a printer, print each file before calling Dell. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the bottom or back of your operating system ...
Owner's Manual
Page 6
... Video and Monitor Problems 82 If the screen is blank 83 If the screen is difficult to read 84 3 Troubleshooting Tools 85 Power Lights 85 Beep Codes 86 System Messages 88 Dell Diagnostics 90 When to Use the Dell Diagnostics 90 Starting the Dell Diagnostics From Your Hard Drive 90 6 Contents
... Video and Monitor Problems 82 If the screen is blank 83 If the screen is difficult to read 84 3 Troubleshooting Tools 85 Power Lights 85 Beep Codes 86 System Messages 88 Dell Diagnostics 90 When to Use the Dell Diagnostics 90 Starting the Dell Diagnostics From Your Hard Drive 90 6 Contents
Owner's Manual
Page 77
... the power cable into both the power connector on the back of the procedures in this section, follow the safety instructions in standby mode. See "Beep Codes" on . Solving Problems 77 Press a key on page 110). Power problem or internal device malfunction. • Ensure that the electrical outlet is in the...
... the power cable into both the power connector on the back of the procedures in this section, follow the safety instructions in standby mode. See "Beep Codes" on . Solving Problems 77 Press a key on page 110). Power problem or internal device malfunction. • Ensure that the electrical outlet is in the...
Owner's Manual
Page 83
... to ensure that the graphics cable is connected as a lamp. If the power light is off, firmly press the button to have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T - See "Beep Codes" on the keyboard or move the mouse. If the screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the monitor is turned...
... to ensure that the graphics cable is connected as a lamp. If the power light is off, firmly press the button to have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T - See "Beep Codes" on the keyboard or move the mouse. If the screen is blank CHECK THE MONITOR CABLE CONNECTION - • Ensure that the monitor is turned...
Owner's Manual
Page 85
... responding: - If the power light is blue and the computer is not receiving power. - Ensure that the power strip is connected and powered on, see "Beep Codes" on page 86. • If the power light is blinking blue, the computer is connected and powered on. - Also, bypass power protection devices, power... normal operation. Ensure the display is not responding: - Ensure that the computer turns on page 86. If the display is connected and powered on, see "Beep Codes" on properly. - Reseat the power cable in the Product Information Guide.
... responding: - If the power light is blue and the computer is not receiving power. - Ensure that the power strip is connected and powered on, see "Beep Codes" on page 86. • If the power light is blinking blue, the computer is connected and powered on. - Also, bypass power protection devices, power... normal operation. Ensure the display is not responding: - Ensure that the computer turns on page 86. If the display is connected and powered on, see "Beep Codes" on properly. - Reseat the power cable in the Product Information Guide.
Owner's Manual
Page 86
... be malfunctioning or incorrectly installed. - Remove and then reinstall the graphics card, if applicable (see "Dell Diagnostics" on page 129). - Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Memory" on page 129). • If the power light...
... be malfunctioning or incorrectly installed. - Remove and then reinstall the graphics card, if applicable (see "Dell Diagnostics" on page 129). - Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Memory" on page 129). • If the power light...
Owner's Manual
Page 87
... you are installing are detected installed, remove the modules, reinstall one module (see "Replacing the failure. Failure 7 CPU cache test Contact Dell. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible motherboard failure. 2 No memory modules 1 If you have two or more memory modules are compatible with your computer (see...
... you are installing are detected installed, remove the modules, reinstall one module (see "Replacing the failure. Failure 7 CPU cache test Contact Dell. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible motherboard failure. 2 No memory modules 1 If you have two or more memory modules are compatible with your computer (see...
Owner's Manual
Page 219
Index A audio. See sound B battery problems, 63 replacing, 160 beep codes, 86 BIOS, 187 boot sequence, 191 changing, 192 option settings, 191 booting to a USB device, 192 C cards installing PCI, 130 PCI, 129 removing PCI, ... drive installing, 155, 157 problems, 65 removing, 154 CD-RW drive problems, 65 CDs, 34 playing, 31 Check Disk, 66 CMOS settings clearing, 196 computer beep codes, 86 components inside, 109 crashes, 70-71 inside view, 109 restore to previous state, 98 stops responding, 70 conflicts software and hardware incompatibilities, 97...
Index A audio. See sound B battery problems, 63 replacing, 160 beep codes, 86 BIOS, 187 boot sequence, 191 changing, 192 option settings, 191 booting to a USB device, 192 C cards installing PCI, 130 PCI, 129 removing PCI, ... drive installing, 155, 157 problems, 65 removing, 154 CD-RW drive problems, 65 CDs, 34 playing, 31 Check Disk, 66 CMOS settings clearing, 196 computer beep codes, 86 components inside, 109 crashes, 70-71 inside view, 109 restore to previous state, 98 stops responding, 70 conflicts software and hardware incompatibilities, 97...
Owner's Manual
Page 220
... support policy, 199 support site, 12 Dell Diagnostics, 90 diagnostics beep codes, 86 Dell, 90 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11 online, 12 Product Information Guide, 11 regulatory, 11 safety, 11 Setup Diagram, 11 ...
... support policy, 199 support site, 12 Dell Diagnostics, 90 diagnostics beep codes, 86 Dell, 90 documentation End User License Agreement, 11 ergonomics, 11 Finding Information, 11 online, 12 Product Information Guide, 11 regulatory, 11 safety, 11 Setup Diagram, 11 ...
Owner's Manual
Page 221
H hard drive installing, 142 installing second, 143 problems, 66 removing, 140 hardware beep codes, 86 conflicts, 97 Dell Diagnostics, 90 Help and Support, 13 hibernate mode, 41, 43-44 I I/O panel replacing, 165 installing parts before you begin, 105 recommended tools, 105 turning off ... blank, 83 clone mode, 40 connect DVI, 38-39 connect TV, 38-39 connect two, 38-39 connect VGA, 38-39 display settings, 40 extended desktop mode, 40 hard to read, 84 mouse problems, 75 Index 221
H hard drive installing, 142 installing second, 143 problems, 66 removing, 140 hardware beep codes, 86 conflicts, 97 Dell Diagnostics, 90 Help and Support, 13 hibernate mode, 41, 43-44 I I/O panel replacing, 165 installing parts before you begin, 105 recommended tools, 105 turning off ... blank, 83 clone mode, 40 connect DVI, 38-39 connect TV, 38-39 connect two, 38-39 connect VGA, 38-39 display settings, 40 extended desktop mode, 40 hard to read, 84 mouse problems, 75 Index 221
Owner's Manual
Page 222
... conditions, 77 power options properties, 42 Power Plan Properties, 45 printer cable, 29 connecting, 29 problems, 78 setting up, 29 USB, 29 problems battery, 63 beep codes, 86 blue screen, 71 CD drive, 65 CD-RW drive, 65 computer crashes, 70-71 computer stops responding, 70 conflicts, 97... Dell Diagnostics, 90 drives, 64 DVD drive, 65 e-mail, 66 error messages, 68 general, 70 hard drive, 66 Internet, 66 keyboard, 69 Media Card Reader, 73 ...
... conditions, 77 power options properties, 42 Power Plan Properties, 45 printer cable, 29 connecting, 29 problems, 78 setting up, 29 USB, 29 problems battery, 63 beep codes, 86 blue screen, 71 CD drive, 65 CD-RW drive, 65 computer crashes, 70-71 computer stops responding, 70 conflicts, 97... Dell Diagnostics, 90 drives, 64 DVD drive, 65 e-mail, 66 error messages, 68 general, 70 hard drive, 66 Internet, 66 keyboard, 69 Media Card Reader, 73 ...