Dell Technology Guide
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... pickup for Dell products. • Warranty Information: Information relating to warranty for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. • Contact Us: Information on various options available for contacting Dell. Technical Support • Drivers and Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information...
... pickup for Dell products. • Warranty Information: Information relating to warranty for Dell products. • Dell Forums: Information on forums for discussion and support of Dell products. • Contact Us: Information on various options available for contacting Dell. Technical Support • Drivers and Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information...
Dell Technology Guide
Page 272
... information about power lights. Use the Hardware Troubleshooter to evaluate your computer. 272 Troubleshooting Dell Diagnostics can also indicate internal power problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Troubleshooting Tools Some...
... information about power lights. Use the Hardware Troubleshooter to evaluate your computer. 272 Troubleshooting Dell Diagnostics can also indicate internal power problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Troubleshooting Tools Some...
Dell Technology Guide
Page 273
...the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the procedures in ...standby mode. Troubleshooting 273 Dell Support Utility Use this section, follow the safety instructions shipped with ...
...the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the procedures in ...standby mode. Troubleshooting 273 Dell Support Utility Use this section, follow the safety instructions shipped with ...
Dell Technology Guide
Page 274
...Ensure that the main power cable and front panel cable are : - Power, keyboard, and mouse extension cables - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is blinking amber, the computer is steady amber, a device may exist. - Ensure that the processor power ... connected to help identify the problem. 274 Troubleshooting Too many devices on a power strip - Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). -
...Ensure that the main power cable and front panel cable are : - Power, keyboard, and mouse extension cables - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is blinking amber, the computer is steady amber, a device may exist. - Ensure that the processor power ... connected to help identify the problem. 274 Troubleshooting Too many devices on a power strip - Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). -
Dell Technology Guide
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...the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. System Messages for Desktop Computers NOTE: If the message ...I C A L S U P P O R T - FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. The computer failed to help identify the problem. C P U F A N F A I L U R E - CPU fan failure. Replace the CPU...
...the meaning of the various keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. System Messages for Desktop Computers NOTE: If the message ...I C A L S U P P O R T - FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. The computer failed to help identify the problem. C P U F A N F A I L U R E - CPU fan failure. Replace the CPU...
Dell Technology Guide
Page 278
... AND ONLY BATTERY POWER IS DETECTED. YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. U N S U P P O R T...MEMORY HAS CHANGED. P R O G R A M - TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. If the problem persists, replace the CMOS battery. Enter the system setup program and...
... AND ONLY BATTERY POWER IS DETECTED. YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. Contact Dell for instructions, see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. U N S U P P O R T...MEMORY HAS CHANGED. P R O G R A M - TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. If the problem persists, replace the CMOS battery. Enter the system setup program and...
Dell Technology Guide
Page 287
... the computer, or if an incorrect time or date displays during start-up, replace the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C L E A N T H E D R I V E O R D I S K - Drive Problems CAUTION: Before you begin any of the procedures in this section,...installed. For additional safety best practices information, see the instructions that the original drive is not listed, see your Service Manual or contact Dell (see "Contacting Dell" on page 125. Windows® XP • Click Start → and click My Computer. CHECK THE CABLE...
... the computer, or if an incorrect time or date displays during start-up, replace the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. C L E A N T H E D R I V E O R D I S K - Drive Problems CAUTION: Before you begin any of the procedures in this section,...installed. For additional safety best practices information, see the instructions that the original drive is not listed, see your Service Manual or contact Dell (see "Contacting Dell" on page 125. Windows® XP • Click Start → and click My Computer. CHECK THE CABLE...
Dell Technology Guide
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For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Mouse. 2 Adjust the settings as needed . R E I N S T A L L... the safety instructions shipped with your computer or see the Service Manual for Laptop 296 Troubleshooting R U N T H E H A R D W A R E TR O U B L E S H O O T E R -
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Windows XP 1 Click Start → Control Panel→ Printers and Other Hardware→ Mouse. 2 Adjust the settings as needed . R E I N S T A L L... the safety instructions shipped with your computer or see the Service Manual for Laptop 296 Troubleshooting R U N T H E H A R D W A R E TR O U B L E S H O O T E R -
Dell Technology Guide
Page 297
...set to match the AC power at your location (if applicable). • Ensure that all memory modules (see the Service Manual for your computer). • Remove and then reinstall any power strips being used are plugged into an electrical outlet and ... receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that any expansion cards, including graphics cards (see the Service Manual for your computer). E L I M I N A T E I N T E R F E R E N C E - Computers" on the back of interference are properly installed and securely...
...set to match the AC power at your location (if applicable). • Ensure that all memory modules (see the Service Manual for your computer). • Remove and then reinstall any power strips being used are plugged into an electrical outlet and ... receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that any expansion cards, including graphics cards (see the Service Manual for your computer). E L I M I N A T E I N T E R F E R E N C E - Computers" on the back of interference are properly installed and securely...
Dell Technology Guide
Page 304
.../regulatory_compliance. For additional safety best practices information, see "Contacting Dell" on page 273. NOTE: On certain systems the power light is green. • If the power light is off, the computer is either turned off or is not responding, see the Service Manual for Desktop Computers" on page 337). Replace power protection devices...
.../regulatory_compliance. For additional safety best practices information, see "Contacting Dell" on page 273. NOTE: On certain systems the power light is green. • If the power light is off, the computer is either turned off or is not responding, see the Service Manual for Desktop Computers" on page 337). Replace power protection devices...
Dell Technology Guide
Page 305
... the Service Manual for your computer.) • If the power light is steady amber, a device may be customized for content, format, and how frequently you receive notifications. The service is set to the system board (see the Documentation for the Dell Technical Update service, go to the same electrical outlet Dell Technical Update Service The Dell Technical Update service...
... the Service Manual for your computer.) • If the power light is steady amber, a device may be customized for content, format, and how frequently you receive notifications. The service is set to the system board (see the Documentation for the Dell Technical Update service, go to the same electrical outlet Dell Technical Update Service The Dell Technical Update service...
Quick Reference Guide
Page 28
... are detected installed, remove the modules, reinstall one module (see the Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell (see "Contacting Dell" on page 57). 5 Real time clock 1 Replace the battery (see the Service Manual on the Dell Support website at support.dell.com). For more information, see board failure "Contacting...
... are detected installed, remove the modules, reinstall one module (see the Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell (see "Contacting Dell" on page 57). 5 Real time clock 1 Replace the battery (see the Service Manual on the Dell Support website at support.dell.com). For more information, see board failure "Contacting...
Quick Reference Guide
Page 29
... routine three consecutive times for the same error (see "Contacting Dell" on page 57. For more information, see "Contacting Dell" on page 57. NOTE: For information on removing and installing parts, see the Service Manual on the Dell Support website at support.dell.com or see "Contacting Dell" on page 57 for loose cable connection. The IEEE...
... routine three consecutive times for the same error (see "Contacting Dell" on page 57. For more information, see "Contacting Dell" on page 57. NOTE: For information on removing and installing parts, see the Service Manual on the Dell Support website at support.dell.com or see "Contacting Dell" on page 57 for loose cable connection. The IEEE...
Quick Reference Guide
Page 31
... is either not detected during the operating system setup or is optional and may not ship with your compter. WARNING: SYSTEM FAN FAILURE, PLEASE CONTACT DELL TECHNICAL SUPPORT I M M E D I A T E L Y - When to resolve the incompatibility. It is active. Troubleshooting 31 System fan failure. To ... print these procedures before you can use the Hardware Troubleshooter to Use the Dell Diagnostics If you experience a problem with your computer. See the System Setup section in the Service Manual to test displays in Lockups and Software Problems (see "Lockups and Software Problems...
... is either not detected during the operating system setup or is optional and may not ship with your compter. WARNING: SYSTEM FAN FAILURE, PLEASE CONTACT DELL TECHNICAL SUPPORT I M M E D I A T E L Y - When to resolve the incompatibility. It is active. Troubleshooting 31 System fan failure. To ... print these procedures before you can use the Hardware Troubleshooter to Use the Dell Diagnostics If you experience a problem with your computer. See the System Setup section in the Service Manual to test displays in Lockups and Software Problems (see "Lockups and Software Problems...
Quick Reference Guide
Page 35
...H T I S B L I N K I N G B L U E O R W H I S S T E A D Y A M B E R - Power problem or internal device malfunction. • Ensure that the 12-volt power connector (12V) is connected and powered on, see the Service Manual on properly. • Ensure that the electrical outlet is working by testing it with your computer. IF THE POWER LIGHT IS STEADY BLUE OR WHITE... on. • If the display is securely connected to the system board (see the Service Manual on the Dell Support website at support.dell.com). • Ensure that the main power cable and front panel cable are securely connected...
...H T I S B L I N K I N G B L U E O R W H I S S T E A D Y A M B E R - Power problem or internal device malfunction. • Ensure that the 12-volt power connector (12V) is connected and powered on, see the Service Manual on properly. • Ensure that the electrical outlet is working by testing it with your computer. IF THE POWER LIGHT IS STEADY BLUE OR WHITE... on. • If the display is securely connected to the system board (see the Service Manual on the Dell Support website at support.dell.com). • Ensure that the main power cable and front panel cable are securely connected...
Quick Reference Guide
Page 36
... computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to the same electrical outlet. I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C E - IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open programs you begin...
... computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to the same electrical outlet. I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C E - IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open programs you begin...
Quick Reference Guide
Page 37
... or moving your mouse, press and hold the power button for at support.dell.com). • Your computer supports DDR2 memory. If you are following the memory installation guidelines (see the Service Manual on the Dell Support website at least 8 to 10 seconds until the computer turns off.... IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is firmly connected to the computer and to perform an operating system shutdown. For ...
... or moving your mouse, press and hold the power button for at support.dell.com). • Your computer supports DDR2 memory. If you are following the memory installation guidelines (see the Service Manual on the Dell Support website at least 8 to 10 seconds until the computer turns off.... IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com) to ensure that your computer is firmly connected to the computer and to perform an operating system shutdown. For ...
Quick Reference Guide
Page 49
...DVD that may have shipped with your computer. DVD that may have shipped with your computer. Reinstall your operating system Service Manual The Service Manual for your computer. Some features or media may not be included on your computer. NOTE: Additional information may ship ...with your computer. Drivers and Utilities Media • A diagnostic program for your computer can be found at support.dell.com. • How ...
...DVD that may have shipped with your computer. DVD that may have shipped with your computer. Reinstall your operating system Service Manual The Service Manual for your computer. Some features or media may not be included on your computer. NOTE: Additional information may ship ...with your computer. Drivers and Utilities Media • A diagnostic program for your computer can be found at support.dell.com. • How ...
Quick Reference Guide
Page 61
..., 31 contacting Dell, 57 D Dell contacting, 57 Dell Diagnostics, 31 Dell Technology Guide, 50 DellConnect, 52 diagnostics beep codes, 27 Dell, 31 documentation Dell Technology Guide, 50 End User License Agreement, 50 ergonomics, 50 Product Information Guide, 50 regulatory, 50 safety, 50 Service Manual, 49 warranty..., 50 drivers, 41 about, 41 identifying, 42 reinstalling, 42 Drivers and Utilities media Dell Diagnostics, 31 E End User License Agreement, 50 ergonomics information, 50 error ...
..., 31 contacting Dell, 57 D Dell contacting, 57 Dell Diagnostics, 31 Dell Technology Guide, 50 DellConnect, 52 diagnostics beep codes, 27 Dell, 31 documentation Dell Technology Guide, 50 End User License Agreement, 50 ergonomics, 50 Product Information Guide, 50 regulatory, 50 safety, 50 Service Manual, 49 warranty..., 50 drivers, 41 about, 41 identifying, 42 reinstalling, 42 Drivers and Utilities media Dell Diagnostics, 31 E End User License Agreement, 50 ergonomics information, 50 error ...
Quick Reference Guide
Page 63
S S.M.A.R.T, 30 safety instructions, 50 Service Manual, 49 software conflicts, 31 problems, 38-39 specifications, 17 Starting the Dell Diagnostics From the Drivers and Utilities CD, 32 Starting the Dell Diagnostics From Your Hard Drive, 32 support contacting Dell, 57 System Restore, 44-45 Windows Vista Factory Image Restore, 46 ... Wizard, 15 Program Compatibility Wizard, 38 T telephone numbers, 57 transferring information to a new computer, 15 troubleshooting conflicts, 31 Dell Diagnostics, 31 Hardware Troubleshooter, 31 restore to previous state, 44-45 W warranty information, 50 Index 63
S S.M.A.R.T, 30 safety instructions, 50 Service Manual, 49 software conflicts, 31 problems, 38-39 specifications, 17 Starting the Dell Diagnostics From the Drivers and Utilities CD, 32 Starting the Dell Diagnostics From Your Hard Drive, 32 support contacting Dell, 57 System Restore, 44-45 Windows Vista Factory Image Restore, 46 ... Wizard, 15 Program Compatibility Wizard, 38 T telephone numbers, 57 transferring information to a new computer, 15 troubleshooting conflicts, 31 Dell Diagnostics, 31 Hardware Troubleshooter, 31 restore to previous state, 44-45 W warranty information, 50 Index 63